ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures. Questions - call UNR-HR at 682-6114 ******************************************************************************************************************* INSTRUCTIONS: See http://www.unr.edu/vpaf/hr/compensation/placement.html for complete instructions. ******************************************************************************************************************* Incumbent(s) Name (if applicable):Jeffrey Wolff Position #(s): 10740 Current Title: Administrator, Network Systems Current Range: 4 (JCC:77876;3J;CM5515;C51;E) Department: Computing & Telecommunications College/Division: Vice President, Information Technology Account #: 1101-109-0301 Action Proposed: (check all that apply) ( ) New position: Proposed Range: Proposed Title: (X) Title Change, Proposed Title: Senior Administrator, Network Operations ( ) Proposed Reassignment from Range 4 to Range 3 ( ) Revised PDQ only (no change in range or title) JCC (HR assigned): ( ) Line of Progression (show titles below) I certify that the statements in this description are accurate and complete to the best of my knowledge. ____________________________________________________________ Employee’s Signature __________________ Date I/we have reviewed the statements in this form and they accurately reflect the job assignments. ____________________________________________________________ Immediate Supervisor’s Signature Bird Vilseck Mgr, Network Operations ____________________________________________________________ Director/Chair/Dean Jim McKinney Director, Computing and Telecommunications __________________ Date __________________ Date Approved for Salary Placement Committee review. ____________________________________________________________ __________________ Pres / Vice Pres / Vice Prov Signature Steven Zink Date Vice President, Information Technology Action Approved by the President (Completed by Faculty HR): Position #: EEO Code: CUPA Code: Job Class Code: Exempt: Yes or No Census Code: Range: Effective Date: Approved Title: ____________________________________________________________ __________________ Employee Signature Date (Employee sign and send to HR for personnel file after PDQ approval for personnel file) Rev: 12/1/2008 Position Description – Senior Administrator, Network Operations Page 2 1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is used for advertisement of the position.) The Senior Administrator, Network Operations, provides technical management, oversight, and needs analysis for network cabling, fiber optic and equipment installations. This position is also responsible for resolving network issues, equipment installations, equipment repairs, monitoring and management of network management stations, and the development of operational procedures. A reliable network is critical to all area of the university. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). 30% - Cable Infrastructure Planning and Coordination Evaluate and make recommendation for changes to the cabling infrastructure Work with and direct cable technicians to install new fiber/copper cabling and to repair existing cable plant as needed to support communication needs Keep documentation updated Support the location of underground fiber/copper cable as requested Coordinate the process of assigning and connecting fibers in backbone for use around campus Work with outside vendors on cabling request, equipment installs 30% - Network Maintenance/Troubleshooting Work with the Help Desk to resolve network related trouble calls that could not be resolved by the Help Desk, computer system administrators or network wiring technicians Replace or repair defect network equipment Use network protocol analyzer software to evaluate network packets Monitor network management consoles to quickly find and resolve network issues Work with others in department to develop operational procedure 20% - Network Management Install/maintain network monitoring servers, workstations and systems Evaluate new management packages for usefulness on campus Keep management informed on network issues and problems Work with and/or direct network technicians in locating and solving problems with the network Review network logs to find and quickly resolve network issue 10% - Network Installations/Operations Configure and install, as needed, network equipment Keep network documentation updated Evaluate existing network needs, make recommendation to management 10% - Project Management Provide oversight to determine costs, schedules and list of materials needed for cabling projects Position Description – Senior Administrator, Network Operations Page 3 3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or the university as a whole. A stable communications infrastructure is critical to the daily operation of campus computing in all areas of the university. Failure to perform satisfactorily results in network slowdowns and outages, impacting overall productivity of faculty, staff and students. Students, researchers, classrooms, and administrative areas would not have access to the resources needed. 4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and innovation) essential to successful performance of this job (in bullet format). Knowledge of: Fiber optic cabling Ethernet cabling Cabling standards Network hardware systems, including switches, routers, firewalls, and analyzers Network management systems Network protocols including Ethernet, TCP/IP, client server, DNS and DHCP Skills: Demonstrated proficiency in analytical thinking and problem solving Excellent oral and written communications skills Commitment to customer satisfaction System administration for Unix operating systems System administration for Windows operating systems Splice/repair copper and fiber optic cabling Ability to: Direct technical staff in resolving problems Be self-directed and manage, prioritize, and complete multiple projects/tasks in an efficient and timely manner while maintaining focus on organizational goals Work in a team environment Work effectively with people who have diverse technical backgrounds Respect user privacy, information security and protection of evidence Make difficult decisions in a timely manner 5. Describe the type of personal contacts encountered in performing the duties of the job. Explain the nature and purpose of these contacts: i.e., to provide services, to resolve problems, to negotiate. Internal UNR Technical and Nontechnical Staff UNR Faculty and Staff Reason for Contact To resolve network issues, security issues, and the evaluation and installation of new services To keep informed about on-going and future projects that may require communications External Outside Vendors Reason for Contact To aid in the installation of communication cabling, equipment and services and to work with others outside the university for price Position Description – Senior Administrator, Network Operations Page 4 quotes, equipment exchange, product updates and information 6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Please keep in mind the duties/responsibilities of the position rather than the qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any. Bachelor’s Degree from a regionally accredited institution b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this position. Bachelor’s Degree and four years of experience in a large network operations environment, including TCP/IP, equipment configuration and Unix administration. Experience working with network cabling including fiber optics Preferred Licenses or Certifications: None c. Indicate any license or certificate required for this position. None