Received: 1/16/2015 ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures. Questions - call UNR Faculty HR at 682-6114 INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions. Incumbent(s) Name (if applicable): Mary Katherine Woodson (16251); Stephanie Jones (11484); Jonathan Grenier (11481); Dionne Wallace (16398); Lauren Slemenda (10042) Current Title: Resident Director Position #(s): 16251; 11484; 11481; 16398; 10042 Current Range: 1 (JCC:77707) Department: Student Life Services / Residential Life, College/Division: Student Life Services / Housing and Food Services Vice President, Student Services Account #(s): 1708-105-1118; -1106; -1102; -1104 Action Proposed: (check all that apply) ( ) New position: Proposed Range: Proposed Title: ( ) Title Change, Proposed Title: ( ) Proposed Reassignment from Range to Range (X) Revised PDQ only (no change in range or title) JCC (Current ( ) Line of Progression (show titles below) or new HR Range: assigned): I certify that the statements in this description are accurate and complete to the best of my knowledge. I/we have reviewed the statements in this form and they accurately reflect the job assignments. ____________________________/________________________________ Kristi Burch, Area Director / Toby Toland, Area Director Immediate Supervisor’s Signature __________________ Date _______________________________/_____________________________ Jerome Maese, Dir, Res Life / Rod Aeschlimann, Exec Dir, RLHFS __________________ Date ____________________________________________________________ Director/Chair/Dean Gerald Marczynski, Assoc Vice Pres, SL Services __________________ Date Approved for Salary Placement Committee review. ____________________________________________________________ Pres / Vice Pres / Vice Prov Signature Shannon Ellis Vice President, Student Services __________________ Date Action Approved by the Provost/President (Completed by Faculty HR): 1 Pos #(s): 16251; 11484; 11481; JCC: 77707 Range: EEO: Eff: 16398; 10042 Approved Title: Resident Director 1/1/2015 Employee signs on “final” stamped approved PDQ and sends to HR for personnel file. Employee Signature:_______________________________________________ __________________ Date Printed Name: ____________________________________________________ Rev: 10/1/2012 Position Description – Resident Director Page 2 1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is used for advertisement of the position.) The Resident Director of a residential area is responsible for developing a balanced program of social, educational, and recreational activities; training and supervising Resident Assistants and other student staff; managing discipline; developing hall governments and other student groups; reporting repairs and maintenance needs; and the general administration of the residential area. Residential living not only supplements and supports the student’s academic endeavors, it also supports the individual emotionally and physically. A Resident Director advises and refers staff and students for diverse problems ranging from academic support to depression. Creating opportunities for student involvement can have significant impact on student retention, as national studies show. A Resident Director maintains full-time office hours, in addition to responding to emergency/crisis situations 24 hours-a-day and 7 days-a-week. Weekend duty is split among the professional live-in staff and graduate students (when applicable). Assignments are made to specific tasks or duties including but not limited to judicial board, license appeals, safety committee, family housing, staff training and selection, leadership training, programming committees, and other departmental and university committees. If individual is on a 100% full-time employment contract, summer duties could include assisting with summer housing, conferences, room assignments, program planning for the academic year, and/or other duties as assigned by the Area Director(s), Assistant Director or Director for Residence Life. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). 25% - Staff Management With other professional staff, develop job descriptions and hiring criteria for student staff positions Participate in the hiring process of all student staff after determining staffing requirements of the complex Assist in the development and presentation of a resident assistant training program, including an academic class, orientation activities, fall and spring training, and on-going training Directly supervise student staff Conduct meetings with staff, including individual conferences as needed. Formal evaluations will occur once per semester When necessary, consult with the Area Director(s) or Director for Residence Life regarding employee disciplinary action and/or termination Observe, evaluate, and provide feedback to the appropriate departmental staff on the quality of the following: housing and dining facilities and their furnishings and equipment; service provided by departmental staff, dining and custodial services of the department; programs presented by the department; and/or materials distributed by the department 20% - Community Development Develop, implement, coordinate and assess an ongoing intentional series of educational, developmental, social, and recreational programs Position Description – Resident Director Page 3 Directly advise Hall Government and assist with leadership development programs sponsored by the department of University Provide advice and assistance to the Residence Hall Association and other organized groups within the residence halls 15% - Student Conduct Develop, coordinate, and implement departmental, university, and state policy related to discipline for the residential area Train staff on disciplinary procedures and expectations Confront policy violators Meet with all reported violators that reside in the facility, maintaining documentation for each case and providing appropriate information to other university officials Investigate facts and establish sanctions on cases in which the student accepts responsibility Coordinate and participate in referral processes involving the Asst. Director, Director of Student Judicial Affairs or Residence Hall Judicial Board 15% - On Call Responses and Counseling Provide 24 hour availability for response to situations that develop in the residence hall or involve residence hall students. These situations include, but are not limited to emotional distress, discipline violations, threat of harm to self or others, accidents, serious injury or death, physical or mental illness. Maintenance responses may also be required to coordinate emergency maintenance services after assessing the situation and making decisions on the appropriate action Provide counseling, advising, conflict resolution, and referral to appropriate staff for students with a wide variety of concerns including but not limited to substance abuse, roommate conflicts, academic, or administrative concerns; counseling may be required at any time of availability 15% - Housing Operations Coordinate front desk operations that are open nearly 24 hours per day to provide service and security for residents. Follow up on maintenance or housekeeping needs of the complex Perform housekeeping inspections on routine basis Maintain key control and room condition reports following departmental policy. Perform other related administrative tasks as necessary Other duties or department tasks as assigned by the Area Director(s), Assistant Director, or Director for Residential Life 10% - Academic Initiatives Participate in department retention, academic intervention, and academic success initiatives at the hall level Participate in department academic recognition programs for on campus students Ensure that individual hall offers academic success programming and in hall academic recognition initiatives 3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or the university as a whole. Level of Freedom: Residential positions require that decisions are made 24 hours a day and 7 days a week. Applying established rules and procedures, the Resident Director makes decisions that can have a major Position Description – Resident Director Page 4 impact on the student environment and that can affect quality, accuracy, or effectiveness of results. Depending on the situation, staff may need to consult with others prior to making a decision. Impact: Few other departments are available on a 24-hour basis to assist in decision making, thus off-hour decisions are critical to the public relations of the University and the success and safety of the students. Residential living not only supplements and supports the student’s academic endeavors; it also supports the individual emotionally and physically. The welfare and safety of students is of critical importance. Creating opportunities for student involvement can have significant impact on student retention. 4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and innovation) essential to successful performance of this job (in bullet format). Knowledge of: Residential life, operations and procedures Administrative and supervisory experiences Student development theory, counseling and conflict resolution General higher education procedures Skills: Administration, organization, supervision Excellent verbal and written communication Public relations Decision making Advising Counseling, intervention Emergency response Creativity Training in multicultural awareness Ability to: Be flexible and adapt to an unusual and changing environment Work flexible hours, evenings, weekends, and holidays as needed Carry out physical activity requirements commensurate with duties of the position, i.e., walk up multiple flights of stairs in case of emergency, lift 25 pounds, etc. 5. Describe the type of personal contacts encountered in performing the duties of the job. Explain the nature and purpose of these contacts: i.e., to provide services, to resolve problems, to negotiate. Internal Students Area Directors Director, Associate Director, and Assistant Director(s) Other Residential Life Staff Reason for Contact To interact with students in a wide variety of ways from counseling to discipline and emergency situations to providing information Daily interactions to share information, formulate policy, and solve problems Regular contact to coordinate programmatic and academic initiatives, conduct, assignments, room changes, budgets, conferences or other administrative areas Supervisory relationship with Student Staff, Facility Attendants and Administrative Aides. To interact and cooperate with other Position Description – Resident Director Academic Community Page 5 Resident Directors, graduate students and other professional staff in regular staff meetings or individually to share information, develop and implement policies and procedures or solve problems and to coordinate maintenance or clerical tasks with other Central Housing Office staff To involve faculty in programs or activities and to share appropriate information between students and faculty External Outside agencies Reason for Contact Contact agencies such as University Police, Crisis Centers, Nevada Mental Health for informational and emergency situations Parents As a representative of the Department, to provide information about residential living through Orientations, Previews, or other outreach activities and to contact parents about specific student circumstances in accordance with Departmental policy To provide accurate, factual information to the public upon request and approval of the Director of Residential Life or the Public Information Department General Public 6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Education and Experience Education Experience Bachelor’s Degree One year of professional experience Master’s Degree Relevant Experience: Includes administration, student development, management and supervision; planning and implementation of programs that support departmental goals to include one academic year of live-in experience in residence hall administration; and experience in two of the following areas: student staff selection/training/evaluation, hall government advising and programming, student conduct, academic initiatives, diversity initiatives, assessment, summer housing/conferences, or general business/administrative functions Certification and/or Licensure: Must possess a valid driver’s license and meet all State of Nevada requirements to operate State/University vehicles. (If the successful candidate possesses a valid out of state driver’s license, candidate must obtain a valid Nevada driver’s license within 30 days of their start date.)