Item 2.M-February 1, 2013
ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE
To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to
marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures.
Questions - call UNR Faculty HR at 682-6114
INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions.
Incumbent(s) Name (if applicable):
Position #(s):
Current Title:
Current Range: 2
(JCC: )
Department: Residential Life, Housing & Food Service
College/Division: Student Life /
VP, Student Services
Account #(s): (1)1708-105-1106, -1118, -1121 (2)-1102, -1103, -1104, -1105, -1125, -1147
Action Proposed: (check all that apply)
(X) New position: Proposed Range: 2
Proposed Title: Area Director, Residential Life
( ) Title Change, Proposed Title:
( ) Proposed Reassignment from Range
to Range
( ) Revised PDQ only (no change in range or title)
JCC (Current
( ) Line of Progression (show titles below)
or new HR
Range:
assigned):
I certify that the statements in this description are accurate and complete to the best of my knowledge.
____________________________________________________________
Employee’s Signature
__________________
Date
I/we have reviewed the statements in this form and they accurately reflect the job assignments.
____________________________________________________________
Rod Aeschlimann, Exec. Dir, Res Life / Jerome Maese, Dir, Res Life
Immediate Supervisor’s Signature
__________________
Date
____________________________________________________________
__________________
Director/Chair/Dean
Gerald Marczynski
Date
Associate Vice Pres, Student Life Services and Dean of Students
Approved for Salary Placement Committee review.
____________________________________________________________
Pres / Vice Pres / Vice Prov Signature Shannon Ellis
Vice President, Student Services
__________________
Date
Action Approved by the Provost/President (Completed by Faculty HR):
67354 Range:
2
Pos #(s):
JCC:
EEO: 3A
Eff: 2/1/2013
Approved Title: Area Director, Residential Life
Employee signs on “final” stamped approved PDQ and sends to HR for personnel file.
Employee Signature:_______________________________________________ __________________
Date
Printed Name: ____________________________________________________
Rev: 10/1/2012
Position Description – Area Director, Residential Life
Page 2
1. Summary Statement: State the major function(s) of the position and its role in the
university. Attach an organizational chart with positions, ranges, and names for the division
which reflects the position in it as well as those supervised in the department. (This section is
used for advertisement of the position.)
The Area Director, Residential Life, is responsible for developing a balanced program of social,
educational, and recreational activities for residents and for training and supervision of undergraduate,
graduate, and professional staff for assigned residence halls. Responsibilities include resident
discipline, development of hall governments and other student groups, reporting repairs and
maintenance needs, and the general administration of the residential area. The Area Director advises
staff and refers students regarding diverse problems ranging from academic support to suicide or
other acute emotional disturbances. The incumbent is required to live on campus, maintain full-time
office hours, attend/facilitate evening/weekend programs and training, and respond to
emergency/crisis situations. The position reports to the Director, Resident Life, Food and Housing
Services.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job (percentage
first with heading and then bulleted information).
35% - Staff Supervision
 With other Residence Life staff and Human Resources, develop job descriptions and hiring
criteria for residence hall staffing; participate in the search/hiring process of staff
 Assist in the development and presentation of training programs, teaching academic classes;
conduct orientation activities and fall and spring training, multicultural and diversity training,
and on-going training
 Directly supervise student staff, full-time Resident Directors and/or Graduate Assistant
Resident Directors and assist with the supervision of student desk attendants, resident
assistants and/or community assistants of other residence halls
 Conduct meetings with staff, including individual conferences as needed, and evaluate staff
performance throughout the year; conduct formal evaluations at least once per semester
 Ensure Graduate Assistant/Resident Director staff supervise and evaluate student staff
members in accordance with University and Department policies and procedures
25% - Student Development and Programming
 Monitor assigned programming accounts
 Ensure student staff and Graduate Assistant/Resident Directors develop, implement,
coordinate and evaluate an ongoing series of inclusive programs, activities, initiatives, and
interactions to support the community development model
 Advise Hall Governments through Resident Directors and/or Graduate Assistant Resident
Directors and assist with leadership development programs sponsored by the department or
University
 Assist with the implementation of department and University sponsored retention programs to
include, but not limited to, academic intervention, academic recognition, academic
programming, Mapworks, and orientation
 Coordinate the implementation of at least one of the following department initiatives:1)
Advisement of the Residence Hall Association including individual and group student
leadership development, implementation of programs and activities, conference attendance,
and fundraising; 2) Coordination of all residence hall student staff selection, training, and
evaluation processes; 3)Supervision of the day-to-day management of Living Learning
Communities at the hall level
Position Description – Area Director, Residential Life
Page 3
10% - Housing Operations
 Coordinate, with student staff and Graduate Assistant/Resident Directors, front desk
operations that are open 24 hours per day to provide service and security for residents
 Assist with winter/summer housing, summer conferences, living learning communities,
program planning for the academic year
 Follow up on maintenance or housekeeping needs and ensure direct reports are performing
housekeeping inspections on routine basis, maintaining key control following departmental
policy, sending status reports as needed of room occupancy and card/lock changes,
performing regular desk log entries, and responding to coordinate emergency maintenance
services after assessing the situation and making decision on the appropriate action
10% - Crisis Response and Counseling
 Provide response to situations that develop in the residence halls or involve residence hall
students which include emotional distress, discipline violations, threat of harm to self or others,
accidents, serious injury or death, intolerance to diversity, physical or mental illness
 Provide “on call” crisis response and consultation to duty staff
 Provide counseling, advising, conflict resolution, and referral to appropriate staff for students
with a wide variety of concerns ranging from substance abuse or serious emotional
disturbance to roommate conflicts or academic or administrative concerns; counseling may be
required at any time of availability
10% - Student Conduct
 Coordinate and implement departmental, University, and state policy related to discipline
 Train staff on disciplinary procedures and expectations
 Ensure Graduate Assistants/Resident Directors meet with all reported violators that reside in
assigned residential areas, i.e., confront policy violators; maintain documentation for each
case; provide appropriate information to other University officials; investigate facts and
establish sanctions on cases in which the student accepts responsibility; ensure staff utilize
the conduct process as an opportunity to educate and develop those students involved
 When necessary, hear appeals of students involved in conduct cases
10% - Department Administration
 Observe, evaluate, and provide feedback to the appropriate departmental staff on the quality
of the following: housing and dining facilities and their furnishings and equipment; service
provided by departmental staff, dining and custodial services of the department; programs
presented by the department; and/or materials distributed by the department
 Participate in the strategic planning of the short-term and long-term department initiatives
 Participate in setting departmental policy
 Other duties or department tasks as assigned by the Director to include but not limited to
judicial board, license appeals, recognition programs, safety committee, graduate and family
housing, programming committees, retention programs, recruitment, and other university
committees
3. Describe the level of freedom to take action and make decisions with or without
supervision and how the results of the work performed impact the department, division and/or
the university as a whole.
Level of Freedom:
Residential positions require that decisions are made 24 hours a day and 7 days a week. The Area
Director makes most decisions independently relating to daily job responsibilities, i.e., supervision and
management of staff, crisis management, student conduct, and overall department administration.
Position Description – Area Director, Residential Life
Page 4
The incumbent consults with the supervisor regarding more complex employee disciplinary actions or
crisis situations and collaborates on long-range goals of the unit.
Impact:
Few other departments are available on a 24-hour basis to assist in decision making, thus off-hour
decisions are critical to the public relations of the University and the success and safety of the
students. Residential living not only supplements and supports the student’s academic endeavors; it
also supports the individual emotionally and physically. The welfare and safety of students is of critical
importance. Creating opportunities for student involvement can have significant impact on student
retention.
4. Describe the knowledge, skills (to include cognitive requirement and verbal and written
communication), and abilities (to include task complexity, problem solving, creativity and
innovation) essential to successful performance of this job (in bullet format).
Knowledge of:
 Residential life operations and procedures
 Student development theory and best practices
 Counseling and conflict resolution
 General higher educational procedures
 Problem solving for students’ issues and concerns
 Program development and administration
Skills:











Administrative and organizational skills
Personnel supervision/management
Leadership
Interpersonal and human relations
Intervention, advising and counseling
Dispute and conflict resolution
Public relations
Excellent written and verbal communication
Emergency response
Decision making and creative problem solving
Proficiency in use of a personal computer and current software applications including but not
limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint, and email)
Ability to:
 Effectively supervise and motivate professional and paraprofessional staff
 Work and interact with diverse populations of students, parents, faculty and staff in a positive
and productive manner
 Maintain confidentiality of sensitive information
 Plan and implement programs that support departmental goals
 Manage staff and work as a team leader
 Exercise sound judgment to make objective, fair and consistent decisions
 Support the University, Student Services, and department mission and goals
 Work evenings and weekends and travel as needed
Position Description – Area Director, Residential Life
Page 5
5. Describe the type of personal contacts encountered in performing the duties of the job.
Explain the nature and purpose of these contacts: i.e., to provide services, to resolve
problems, to negotiate.
Internal
Students
Assistant Directors, Residential
Life and other Residential Life
staff
Student Services Staff
Academic Community
External
Outside Agencies (i.e., Crisis
Centers, REMSA, Nevada
Mental Health, etc.)
Parents
General Public
Reason for Contact
To Interact with a diverse student population in a wide variety of
ways ranging from counseling to discipline and emergency
situations to providing information
To collaborate on projects and/or tasks, share information,
formulate and implement policy, or problem solve; to coordinate
maintenance or clerical tasks with other Central Housing Office
staff
To refer students in need of assistance to the appropriate area,
coordinating the sharing of information; share departmental
policies or procedures when applicable; work with Counseling
Center and University Police for response to both emergency and
routine situations
To involve faculty in programs or activities, and share appropriate
information between students and faculty
Reason for Contact
To contact agencies for informational and emergency situations;
meet with community organizations for community service efforts
To provide information about residential living through
Orientations, Previews, or other outreach activities; contact
parents about specific student circumstances in accordance with
departmental policy
To provide accurate, factual information to the public upon request
and approval of the Director of Residential Life or the Public
Information Department
6. Indicate the minimum qualifications which are necessary in filling this position should it
become vacant. Please keep in mind the duties/responsibilities of the position rather than the
qualifications of the incumbent.
a.
Minimum educational level, including appropriate field, if any.
Master’s Degree from a regionally accredited institution
b.
Minimum type and amount of work experience, in addition to the above required
education necessary for a person entering this position.
Master’s Degree and two years of full-time live-in college/university housing
administration work experience, post Master’s Degree
Preferred Licenses or Certifications: None
c.
Indicate any license or certificate required for this position.
If expected to drive a state vehicle, must have valid Nevada State Driver’s License or
ability to obtain one within required time period