Item 4.A-June 14, 2013 ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures. Questions - call UNR Faculty HR at 682-6114 INSTRUCTIONS: See http://www.unr.edu/vpaf/hr/compensation/placement.html for complete instructions. Incumbent(s) Name (if applicable): William Jacques Position #(s): CL41297 Current Title: Facility Manager Current Range: Gr 37/10 (JCC:09.603;N) Department: Residential Life, Housing and Food College/Division: Student Life Services Services /Student Services Account #(s): 1708-105-1107 Action Proposed: (check all that apply) CLASSIFIED TO ADMINISTRATIVE FACULTY 4 ( ) New position: Proposed Range: Proposed Title: Director, Housing Facilities ( ) Title Change, Proposed Title: ( ) Proposed Reassignment from Range to Range ( ) Revised PDQ only (no change in range or title) JCC (Current ( ) Line of Progression (show titles below) or new HR Range: assigned): I certify that the statements in this description are accurate and complete to the best of my knowledge. ____________________________________________________________ Employee’s Signature __________________ Date I/we have reviewed the statements in this form and they accurately reflect the job assignments. ____________________________________________________________ __________________ Immediate Supervisor’s Signature Rod Aeschlimann Date Executive Director, RLHFS ____________________________________________________________ __________________ Director/Chair/Dean Gerald Marczynski Date Assoc Vice Pres, Student Life Svcs and Dean, Students Approved for Salary Placement Committee review. ____________________________________________________________ Pres / Vice Pres / Vice Prov Signature Shannon Ellis Vice President, Student Services __________________ Date Action Approved by the Provost/President (Completed by Faculty HR): 67411 Range: 4 Pos #(s): JCC: EEO: 3A Eff: 6/1/2013 Approved Title: Director, Housing Facilities Employee signs on “final” stamped approved PDQ and sends to HR for personnel file. Employee Signature:_______________________________________________ __________________ Date Printed Name: ____________________________________________________ Rev: 10/1/2012 Position Description – Director, Housing Facilities Page 2 1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is used for advertisement of the position.) The Director of Housing Facilities has oversight of all departmental facilities, including capital improvements and the supervision of maintenance staff and oversight of the janitorial and maintenance contractor. The physical environment of each of the on-campus residential complexes must be well maintained, clean, and secure, with both short- and long-term planning parameters. The Director maintains full-time office hours and must be available for evening and weekend emergency or crisis situations. The position reports directly to the Executive Director for Residential Life, Housing and Food Services. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). 40% - Personnel and Contractor Supervision/Administration Supervise and oversee the Janitorial and Maintenance Contractor; janitorial services are provided 7 days/week Manage all on-call emergency services and operations for any required emergency responses 24/7, 365 days Manage/supervise all maintenance operations, including State classified personnel, contracted maintenance services, energy management systems, ME&P systems, master keying systems and design of such systems, all fire and life safety systems, oversee all maintenance and Preventive Maintenance (PM) for all dining service areas Manage all logistical operations for summer conferences and academic year Manage all sustainability programs (recycling, energy rebate programs, water conservation, etc.) and all procurement of all materials, student room furnishings, lounge furnishings, etc., and maintain inventory control operations Work closely with State and Local entities and manage all interaction with agencies such as State Public Works Board (SPWB), State Fire Marshall, Truckee Meadows Water Authority (TMWA), Reno Fire, NV Energy, Public Utilities Commission, etc. for all required services and compliance issues Provide training opportunities for staff and assist in the training of departmental staff Negotiate contracts such as Laundry Services, Cell Antennas, Janitorial and Maintenance Contracts, etc. Process purchase orders, RCR billings, spreadsheet applications, database management, etc. 40% - Capital Improvements Plan, project and coordinate (project management) departmental capital improvement projects, schedule contractor activities, and fully inspect work for compliance with work specifications Plan for routine and major repairs, both short term and long range, and replacement for all housing facilities Work closely with architects/engineers in the design and construction of all new Residential facilities and major renovations to existing facilities to ensure product standardization and design criteria to support departmental objectives and goals Examine cost reductions and explore supplemental funding sources for all operations, while maintaining and improving services to students Position Description – Director, Housing Facilities Page 3 Ensure that all capital improvement projects support the department mission statement and goals and are clearly defined in the long-term renewal and replacement schedule Work closely with maintenance personnel, housing management personnel, residence life staff and other university personnel to establish and implement capital improvement projects to be completed on time and within budget 10% - Compliance/Risk Management Ensure that all residential facilities are consistently in compliance with all code and safety regulations, correcting any problems within the halls within the stated time frame set by the regulatory agency Monitor staff members and ensure programs are in compliance with all fire and life safety requirements Work closely with Environmental Health and Safety (EH&S) to ensure all hazardous materials are disposed of properly and all inspection reports are compiled and up to date Maintain all necessary required logs and data bases 10% - Safety Ensure compliance with safety policies and laws in the workplace regarding all applicable areas including, but not limited to workplace injury, workplace violence or sexual harassment 3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or the university as a whole. Level of Freedom: The residential living environment requires decisions to be made by staff twenty-four hours a day, seven days a week. The incumbent is on call at all times and may be called upon at any time to make decisions that will affect the health, safety or security of individuals and/or groups of students in the residence halls. The position participates in Student Services and on University wide committees, representing the departmental interest and supporting the University mission. Position must apply broad policies to problems and situations not falling clearly within precedents. More complex issues are resolved with guidance from the Executive Director. Impact: The Director makes decisions and judgments that will impact comfort and safety of students and the entire residence hall community as well as decisions that have enormous budget impact on the department and University. Failure to meet those responsibilities could have a detrimental impact on students, staff, faculty, and visitors to the campus. 4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and innovation) essential to successful performance of this job (in bullet format). Knowledge of: Techniques and procedures used in the oversight and supervision of employees in a public contact or public safety environment Common safety and security related risks present in residence hall environments on an urban college campus Purchasing regulations and capital project administration Contract management Position Description – Director, Housing Facilities Page 4 General university administrative policies and procedures, especially those related to undergraduates University and housing rules/regulations/policies and administrative procedures Federal law as related to position, i.e., Family Educational Rights and Privacy Act (FERPA) Construction Management principals and applications Skills: Proficiency in use of personal computer and current software applications including but not limited to Microsoft Office (Word, Access, Excel, PowerPoint, and email) Long- and short-range planning Supervisory and human resource management Effective verbal and written communication, including report writing, to communicate with constituents and deal with conflict resolution, crisis response, resolution of problems, and negotiating solutions Analytical, decision-making, and problem-solving skills Investigative processes for employee issues Contract negotiation Ability to: Deal with the public, including diverse groups present on campus including university students, student residents, parents, and faculty Assess the safety, security and facility issues present in a twenty-four hour – seven day a week on-campus residential community Develop solutions and programs to retain or improve the level of comfort and safety present in the residence halls Set short-term and long-range planning, organization and goals Show tact and diplomacy in sensitive situations while maintaining the confidentiality of sensitive information Research issues/situations, develop and provide solutions, exercise sound judgment to make appropriate decisions, and implement solutions reflective of the university’s mission and commitment to diversity; bring concerns to management Encourage others to engage in dialogue; actively listen; commit to understanding another person’s ideas; is an empathetic listener; checks for mutual understanding; receive ideas with restraint and respect and give appropriate consideration Work evenings or weekends when responding to emergency or crisis situations Plan, organize, and prioritize workload and job assignments with possible conflicting priorities Make decisions in crisis situations for the safety/security of students and facilities Seek out efficiency and demonstrate good use of available resources Support team goals in a consistent manner Respond quickly to changing circumstances and customers’ needs providing excellent service to the customer 5. Describe the type of personal contacts encountered in performing the duties of the job. Explain the nature and purpose of these contacts: i.e., to provide services, to resolve problems, to negotiate. Internal Executive Director Reason for Contact Regular contact in regard to facility concerns and to provide updates regarding project management Position Description – Director, Housing Facilities Associate Director of Housing Operations and Dining Services, Director for Residential Life Other Departmental Staff University Staff Students, student residents Purchasing External Outside Agencies - State and Local agencies such as SPWB, State Fire Marshall, TMWA, Reno Fire, NV Energy, Public Utilities Commission, etc. General Public Maintenance and custodial contractor Architect/Engineer Page 5 To provide mutual goal setting and coordination of efforts; to resolve concerns, brainstorm solutions, and generally support each other's efforts to provide the best service and support to students and the university community; to provide guidance and approval for facilities related issues, particularly in regard to risk management and student safety Daily interaction to inform and discuss facility issues; to provide formal written communication via newsletters or formal correspondence; to notify departmental staff of situations that may be serious in nature; to disseminate information relating to all hall staff about facility related concerns; and, to work with all staff to address concerns To regularly communicate with university facility staff to ensure smooth operation of all utilities and special projects To interact with students in informal setting; meet with students/parents regarding billing or other facility issues. To coordinate purchases of furnishings for new and current residential buildings Reason for Contact To coordinate required services and discuss compliance issues To promote the department and the university when possible; to provide accurate, factual information about residential living on campus; and, to answer questions about the safety of on campus living facilities To administer contract for custodial and maintenance services in all dorms on campus To ensure specifications are followed for new building construction, i.e., fire alarm, fixtures, etc. 6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Please keep in mind the duties/responsibilities of the position rather than the qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any. Bachelor’s Degree from a regionally accredited institution b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this position. Bachelor’s Degree and five years, or a Master’s Degree and three years, of experience in facility administration and management Preferred Licenses and Certifications: None c. Indicate any license or certificate required for this position. None