Item 3.C-April 11, 2014 ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures. Questions - call UNR Faculty HR at 682-6114 INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions. Incumbent(s) Name (if applicable): Kerri Garcia Position #(s): 11425 Current Title: Executive Director, Summer Session and Current Range: 5 Academic Credit Programs (JCC:77623) Department: 365 Learning College/Division: Extended Studies Account #(s): 1101-120-0019; 1101-120-1017; 1201-120-0005 Action Proposed: (check all that apply) ( ) New position: Proposed Range: Proposed Title: (X) Title Change, Proposed Title: Executive Director, 365 Learning (X ) Proposed Reassignment from Range 5 to Range 6 ( ) Revised PDQ only (no change in range or title) ( ) Line of Progression (show titles below) Range: JCC (Current or new HR assigned): I certify that the statements in this description are accurate and complete to the best of my knowledge. ____________________________________________________________ Employee’s Signature __________________ Date I/we have reviewed the statements in this form and they accurately reflect the job assignments. ____________________________________________________________ Immediate Supervisor’s Signature __________________ Date ____________________________________________________________ Director/Chair/Dean Fred Holman, vice Provost, Extended Studies __________________ Date Approved for Salary Placement Committee review. ____________________________________________________________ __________________ Pres / Vice Pres / Vice Prov Signature Stacy Burton, Vice Provost, Faculty Affairs Date Action Approved by the Provost/President (Completed by Faculty HR): 67541 Range: 6 Pos #(s): 11425 JCC: EEO: 1B Eff: 4/1/2014 Approved Title: Executive Director, 365 Learning Employee signs on “final” stamped approved PDQ and sends to HR for personnel file. Employee Signature:_______________________________________________ __________________ Date Printed Name: ____________________________________________________ Rev: 10/1/2012 Position Description – Executive Director, 365 Learning Page 2 1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is used for advertisement of the position.) The Executive Director of 365 Learning provides direction for the administration of a combination of academic credit programs, offered year round; regionally, nationally, and globally; through the use of diverse delivery systems including online learning and face-to-face programs for both matriculated students and the adult student population. Principal functions include the direction of Summer Session and oversight of Evening Studies Degree program, Online Learning, Wintermester, Weekend & Late Start Classes as well as Freshman Start. These programs are majorly self-funded, exceed 28,000 enrollments every year and generate yearly revenues over $8,000,000. The position manages activities which contribute to the fulfillment of the university’s central mission as well as its outreach goals. The position makes strategic programmatic and fiscal decisions for these programs, often working with the Provost’s office on a variety of issues such as online best practices, state authorization for campus, instructional enhancement grants, strategic planning and accreditation. The position reports to the Vice Provost, Extended Studies. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). 45% - Program Leadership and Administration Collaborate with academic leadership and internal program leaders to create, develop and implement delivery of all degree programs and courses offered via Online Learning, Summer Session, Wintermester, Freshman Start, Weekend and Late Start, and Evening Studies Arbitrate conflicts, develop solutions and acquire consensus among all parties with vested interest Oversee development of comprehensive and complex schedule of academic course offerings. Manage enrollment activities to ensure achievement of target enrollments Oversee and evaluate processes to ensure faculty readiness (training, orientation, mentoring) Oversee development of technical infrastructure. Work with UNR IT and internal resources to ensure quality service delivery Oversee interpretation and application of compensation rules and regulations for faculty earnings; responsible for compliance Remain current and knowledgeable on regional/national trends in e-learning delivery methods, technology, curriculum, etc. Establish operational policies and procedures; ensure best practices, QA protocols and state authorization policies are followed and in compliance Formulate and implement comprehensive marketing plan 20% - Financial Administration Develop long- and short-range financial plans Determine and set financial priorities to ensure sound support of programs and resources Responsible for fiscal viability of individual programs and overall department efforts Oversee development of annual budgets; collaborate with campus Deans and Directors to identify best course offerings, maximize revenue and troubleshoot/resolve conflicts Create and implement incentive plans for academic departments; evaluate success, identify and implement improvements Oversee fiscal data collection, compilation and production of reports Position Description – Executive Director, 365 Learning Page 3 20% - Strategic Planning Determine objectives and develop plan for achieving goals Develop and implement quality assurance process to systematically evaluate and improve quality of instruction from design and facilitation perspectives Use student outcome data, financial data, academic objectives to drive decision making and program direction 15% - Supervision Support, coach, mentor and supervise administrative, classified, temporary, other staff Facilitate cross-functional collaboration and strengthening of internal communication Identify and optimize individual strengths and skill sets, matching them to corresponding faculty, projects, other work 3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or the university as a whole. Level of Freedom: The Executive Director is the driver to creating and maintaining positive culture and reputation of programs by students themselves and also by the departments and advisors and campus offices that verbally promote our program options campus-wide. The six programs the position oversees have 28,000 student enrollments annually including a headcount of 7,000 students in Summer Session. The position consults with the Vice Provost on overall strategic planning of the unit’s mission and goals. Impact: Well-executed decisions and judgments made by the individual have a tremendous impact on student progress to degree and on the University in general. The direct result of successful administrative and financial planning and oversight of these programs provides student opportunity to complete degrees faster. Student retention is improved, (especially with Freshman Start and Weekend & Late Start classes) which are specifically designed for this purpose. All the programs’ mission is completely aligned with the University’s and assists the University in meeting its goals. Failure to perform all levels of this position well (administration, financial, strategic and human resources) will impact the department’s ability to be solvent and provide positive educational credit opportunities to its constituents. Failure to perform these duties will impact the department’s ability to be solvent and will prevent positive educational opportunities for University of Nevada, Reno students. 4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and innovation) essential to successful performance of this job (in bullet format). Knowledge of: Full range of credit programs and delivery systems for program participants Strategic planning, budgeting and forecasting demand National standards and proper protocols for implementation, including but not limited to accreditation standards and best practices of online learning Curriculum, instruction, or student learning and development theories and methodologies (i.e., students, seniors, adult learners, youth, staff, public, etc.) Educational endeavors throughout the nation and their potential application within state of Nevada and the University Position Description – Executive Director, 365 Learning Page 4 Higher education policies pertaining to degree programs, major requirements and the Core as well as university protocols relating to student conduct, student appeals etc. Online learning as a delivery system and its interconnections with other distance education systems and its potential State and Federal laws and regulations relating to position, i.e., Family Educational Rights and Privacy Act (FERPA) Effective marketing techniques for varied audiences Skills: Creation of a positive year end account balance that creates the possibility of financial incentive for campus departments and college deans Capacity for creativity and entrepreneurial thinking Management and supervision skills Excellent verbal and written communication Analytical, decision-making, and problem-solving skills Program management and assessment to identify student demographic base, program enrollment and retention Leadership in facilitating the development of courses and programs at the university level that exemplify academic integrity Excellent verbal and written communication Excellent interpersonal skills Ability to: Determine educational needs of degree-seeking students at a four-year land grant institution as well as community and high school learners Work with diverse populations and be sensitive to gender, disabilities, and cultural and ethnic diversity issues Translate these needs into course curriculum offered through 365 Learning programs Oversee a variety of programs entirely dependent on generating its own income Collaborate with a multitude of campus departments and entities Work with benchmark universities on various collaborative projects Oversee and advise program leaders regarding budgeting, programmatic nuances and marketing strategies to promote 365 Learning offerings Understand and maneuver university mainframe computerized student registration and tracking system Effectively lead a high level producing team Leading a staff where expectation for production and results is imperative Work successfully with department chairs and Deans in strategically designing sustainable programs and classes 5. Describe the type of personal contacts encountered in performing the duties of the job. Explain the nature and purpose of these contacts: i.e., to provide services, to resolve problems, to negotiate. Internal Campus offices, President, Provost, Vice Provost, deans, department chairs, faculty, Admissions and Records, Student Services, Facilities Management, ASUN, Food Services, etc. Reason for Contact To develop and enhance continuing and positive partnerships; to discuss a variety of issues including but not limited to discussing classes to be offered, establishing online learning/summer session or other program protocols, serving on accreditation review committees or campus search committees, participating in campus strategic planning workshops, etc., to explain program salaries to faculty and chairs; to increase participation in the program Position Description – Executive Director, 365 Learning Page 5 Provost’s office To work with whenever requests need to go before the Regents or to establish Summer Salaries for President approval, Planning, Budget and Analysis To discuss budgets and expenditures External Other university colleagues Reason for Contact To establish, nurture and maintain extensive contacts throughout the nation who are also charged with the strategic, financial and programmatic responsibilities of programs similar to those at the University 6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Please keep in mind the duties/responsibilities of the position rather than the qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any. Master’s Degree from a regionally accredited institution b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this position. Master’s Degree and five years, or a Doctorate and three years, of combined experience directing self-funded academic programs such as Online Learning, Summer Session, and other non-traditional learning opportunities, and budgeting a variety of self-funded and state-funded programs and program administration Preferred Licenses or Certifications: None c. Indicate any license or certificate required for this position. None