Item 3.B-October 7, 2011
ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE
To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to
marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures.
Questions - call UNR Faculty HR at 682-6114
INSTRUCTIONS: See http://www.unr.edu/vpaf/hr/compensation/placement.html for complete instructions.
Incumbent(s) Name (if applicable): Brenda Eldridge
Position #(s): 10814
Current Title: Manager, Data Development
Current Range: 4
(JCC:77762;3J;CM5527;CC111;E)
Department:
College/Division: VP IT/Moving to VP
Campus Information Systems MOVING TO DAR
Development & Alumni Relations
Account #(s): 1201-103-0004
Action Proposed: (check all that apply)
( ) New position: Proposed Range:
Proposed Title:
(X ) Title Change, Proposed Title: Director, Information and Business Process (DAR)
( X ) Proposed Reassignment from Range
to Range
( ) Revised PDQ only (no change in range or title)
JCC (Current
( ) Line of Progression (show titles below)
or new HR
Range:
assigned):
I certify that the statements in this description are accurate and complete to the best of my knowledge.
____________________________________________________________
Employee’s Signature
__________________
Date
I/we have reviewed the statements in this form and they accurately reflect the job assignments.
____________________________________________________________
Immediate Supervisor’s Signature
__________________
Date
____________________________________________________________
Director/Chair/Dean
Laurie McLanahan, Assoc VP, Finance & Opns
__________________
Date
Approved for Salary Placement Committee review.
____________________________________________________________
__________________
Pres / Vice Pres / Vice Prov Signature John Carothers
Date
Vice President, Development & Alumni Relations
Action Approved by the President (Completed by Faculty HR):
Position #: 10814
EEO Code: 3J
CUPA Code: CM5527
Exempt: Yes or No Census Code: 111
Job Class Code: 68136
Range: 4
Effective Date: 10/1/2011
Approved Title:
DIRECTOR, INFORMATION AND BUSINESS PROCESS (DAR)
Employee Signature
Date
(Employee signs and sends to HR for personnel file after PDQ has been “final” stamped for approval)
Revised: 3 / 1 / 2006
Position Description – Director, Information and Business Process
Page 2
1. Summary Statement: State the major function(s) of the position and its role in the
university. Attach an organizational chart with positions, ranges, and names for the division
which reflects the position in it as well as those supervised in the department. (This section is
used for advertisement of the position.)
The Director, Information and Business Process, directly oversees and manages the computer and
application systems within the Development and Alumni Relations Division (DAR), including technical
and administrative leadership in the areas of system management and planning, technical services,
database management, application development and enhancements, and custom reporting for DAR.
This includes the needs of the Foundation, Financial Services, Donor Relations, Research, Alumni
Relations, Special Events, Silver & Blue Magazine, Southern Nevada office and Development
Directors in each of the colleges and divisions. The position is a direct report to the Associate Vice
President, DAR and an indirect report to Campus IT.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job (percentage
first with heading and then bulleted information from greatest to least percentage).
35% - Data and Applications Management
 Work with DAR Executive Management team, using various databases and software
applications, to transform and extract data to facilitate decision making
 Provide guidance and recommendations to stakeholders on devising effective and efficient
approaches to various data management issues
 Administer and manage the Foundation’s fundraising, general ledger, and data warehouse
applications
 Manage all activities relating to the various databases in DAR, including importing, exporting
and updating a variety of data while ensuring data quality and integrity is consistently
maintained
 Develop custom views, functions and stored procedures to enable faculty and staff to access
data dynamically in order to meet their individual reporting and information needs
 Design custom user solutions to meet campus, division, internal and external needs as
identified. Integrate disparate data sources in order to provide data to effectively meet
information needs of the division
 Develop custom reports; responsibilities include oversight and design, integrity, programming,
production, and prioritizing report requests to assure timely delivery
30% - Technical Administration and Programming
 Provide SQL server and Analysis Services administration and programming, to include:
installation, configuration, user security, system tuning, maintenance plans, and recovery
models
 Customize the Foundation’s fundraising and general ledger software with VB and other
programming languages
 Manage the installation and upgrades of server hardware, software and preventative
maintenance tasks to minimize downtime
20% - Planning and Development
 Partner with DAR to develop, analyze and coordinate fundraising campaigns, fully
understanding and utilizing existing software/data to be able to augment fundraising
 Provide the division with information and guidance in areas such as: IT capabilities
(understanding of what systems can and cannot do); Feasibility (effort, time and cost
analyses); Relevance (study of purpose served by individual requirements in relation to overall
Position Description – Director, Information and Business Process
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division or project goals); and Data (including what data is currently available and what data
needs to be carried over into a new system)
Research and develop innovative solutions that influence how DAR does business by actively
providing alternative approaches to achieving departmental goals through technology
Provide strategic planning for the information system needs of the division, to include
projecting and managing technical resource needs, staffing, hardware and software in relation
to the division’s priorities and new initiatives
Provide long range planning for all hardware and software upgrades to DAR’s database
management systems. Evaluate new software versions and develop and manage
comprehensive testing and implementation plans
Prepare budgets for hardware, software, maintenance and training. Negotiate contract with
vendors for software maintenance and consulting services
Act as liaison between DAR and Campus Information Systems to evaluate new versions of the
Foundation’s fundraising, general ledger, and data warehouse software and assess and
analyze the needs for upgrades and training on the new functionality
15% - Training and Supervision
 Provide and coordinate training for DAR staff and users of the existing system
 Provide guidance and leadership for those maintaining DAR’s web sites while ensuring that
they are following industry standards
 Provide supervision, guidance and training for direct reports
3. Describe the level of freedom to take action and make decisions with or without
supervision and how the results of the work performed impact the department, division and/or
the university as a whole.
Level of Freedom
The central Development division is a large and complex organization with relationships with multiple
external entities.. The individual is responsible for maintaining the systems and data integrity of the
division. The incumbent makes decisions daily with minimal or no supervision and is responsible for
keeping the VP and directors informed of decisions made as well as possible consequences.
Impact
Systems and data management decisions made by this position impact the reputation and credibility
of the Foundation as well as the entire university. Failure to exercise good judgment can result in
data loss, erroneous information and loss of institutional reputation in the community. Decisions and
judgments made by this position have a direct impact on the reliability and integrity of a wide variety of
information and data which impacts the reputation and credibility of the division and the University.
Consequently, this position has a significant impact on the ability of the division and the university to
achieve its goals and maintain is reputation.
4. Describe the knowledge, skills (to include cognitive requirement and verbal and written
communication), and abilities (to include task complexity, problem solving, creativity &
innovation) essential to successful performance of this job (in bullet format).
Knowledge of:
 Computer systems, networking systems and related software and equipment
 Microsoft or Oracle database administration and programming
 Ad-hoc programming using a variety of query and reporting tools
 Donor management and general ledger software
 Philanthropy and campaigns
Position Description – Director, Information and Business Process
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Skills:
 High-level strategic and long-range planning for information systems needs
 Dedication to quality service as a work philosophy and skill in devising methods to provide
effective quality service to all constituents
 Organizational and supervisory skills, including the ability to set priorities and manage a variety
of projects simultaneously
 Problem solving and analysis; skills to develop and implement solutions
Ability to:
 Manage in a complex, fast-paced, technical, and customer service provider environment
 Modify and write computer programs
 Communicate verbally and in writing in clear and concise language with individuals at all levels
 Analyze and map business processes
 Analyze data
 Understand and manage risks
 Analyze and interpret relational databases to produce accurate and useful business results
 Delegate tasks to project team members
 Analyze customer technical needs, and propose and provide solutions
 Explain technical issues in a non-technical manner
5. Describe the type of personal contacts encountered in performing the duties of the job.
Explain the nature and purpose of these contacts: i.e., to provide services, to resolve
problems, to negotiate.
Internal
President, Vice Presidents,
Deans, Directors, Faculty, Staff,
Division staff
Reason for Contact
To propose solutions within policy guidelines, collect and
disseminate information, and resolve problems
To provide direction, coordinate projects, resolve problems, clarify
issues, establish priorities, set goals and establish policy
External
Foundation Board of Trustees,
AAUN Board members,
Community Leaders
Donors, alumni and university
friends
Vendors
Reason for Contact
To propose solutions within policy guidelines, collect and
disseminate information, and resolve problems
To resolve problems, provide guidance, and garner support.
To negotiate contracts, resolve problems and collect information
6. Indicate the minimum qualifications which are necessary in filling this position should it
become vacant. Please keep in mind the duties/responsibilities of the position rather than the
qualifications of the incumbent.
a.
Minimum educational level, including appropriate field, if any.
Bachelor's Degree from a regionally accredited institution.
Position Description – Director, Information and Business Process
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b.
Minimum type and amount of work experience, in addition to the above required
education necessary for a person entering this position.
Bachelor’s Degree and five years or Master’s Degree and three years of progressively
responsible experience in the areas of hardware, software, network selection and
management, installation, training, manual preparation, programming, troubleshooting
and consulting
Preferred Licenses or Certifications: None
c.
Indicate any license or certificate required for this position.
None