Item 9.C-April 20, 2012 ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures. Questions - call UNR Faculty HR at 682-6114 INSTRUCTIONS: See http://www.unr.edu/vpaf/hr/compensation/placement.html for complete instructions. Incumbent(s) Name (if applicable): North: Quentin Owens Position #(s): See incumbents list (17382); Carolina Martinez (10791); Vacant (10794+10755+16960) (vacant north=10794+10755+16960 South=Helen Quan-Lopez (10790); Tya Mathis (10789); Jeannette Chan-Rivera (17419) Current Title: Coordinator, Admissions & Recruitment (North) Current Range: 2 =(JCC76958;3A;CM2576;CC200;E) and Coordinator, Admissions & Recruitment (South)=(76959;3A;CM2576;CC200;E) Department: Office of Prospective Students (Reno) College/Division: Enrollment Services / and Office of Admissions (Las Vegas) Vice President, Student Services Account #(s): 1101-105-0502 / 1101/105/0501 Action Proposed: (check all that apply) ( ) New position: Proposed Range: Proposed Title: ( ) Title Change, Proposed Title: ( ) Proposed Reassignment from Range to Range (X) Revised PDQ only (no change in range or title) JCC (Current or ( ) Line of Progression (show titles below) new HR Range: assigned): I certify that the statements in this description are accurate and complete to the best of my knowledge. ____________________________________________________________ Employee’s Signature __________________ Date I/we have reviewed the statements in this form and they accurately reflect the job assignments. ____________________________________________________________ Immediate Supervisor’s Signature __________________ Date ____________________________________________________________ Director/Chair/Dean Melisa Choroszy Associate Vice President, Enrollment Services Approved for Salary Placement Committee review. __________________ Date ____________________________________________________________ Pres / Vice Pres / Vice Prov Signature Shannon Ellis Vice President, Student Services __________________ Date Action Approved by the President (Completed by Faculty HR): Position #: See above EEO Code: 3A CUPA Code: CM2576 Exempt: Yes or No Census Code: 200 Job Class Code: 76958 (No.) + 76959 (So.) Range: 2 Effective Date: 4/1/2012 Approved Title: Coordinator, Admissions and Recruitment (North) - 76958 Coordinator, Admissions and recruitment (South) - 76959 ____________________________________________________________ __________________ Employee Signature Date (Employee signs and sends to HR for personnel file after PDQ has been “final” stamped for approval) Rev: 12/1/2008 Position Description – Coordinator, Admissions & Recruitment (North) and (South) Page 2 1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is used for advertisement of the position.) The Coordinator, Admissions and Recruitment (North) is located in the Division of Enrollment Services in Reno and the Coordinator, Admissions and Recruitment (South) is located in Las Vegas, Nevada. The major responsibility of this position is to actively recruit admissible students from Southern Nevada, Southern California, and additional out-of-state markets as determined by the Director, with special emphasis of ethnically diverse students and students with special talents. The North position reports to the Director of Admissions in Reno and the South position reports to the Director, Admissions and Recruitment in the Southern Office. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). 80% - Student Recruitment Actively recruit eligible students in assigned schools, community colleges sites and surrounding rural areas for recruitment presentations Manages and spearheads the University’s recruitment activities including planning and attending high school visits, area receptions, college fairs, and individual meetings Develop and implement effective recruitment strategies in various out-of-state markets Serve as a resource to counselors and teachers concerning admissions and special programs Counsel prospective students, parents and counselors regarding admissions requirements, course placement, major selection and financial aid and scholarships Develop and execute effective telephone counseling campaigns throughout the recruitment cycle Utilize latest technology and data collection to make strategic and intellectual decisions in recruitment markets Provide information regarding current and future academic majors and programs 20% - Special Events Coordination Assist with coordination of the University special events Provide update on trends in Northern or Southern Nevada and California that affect recruitment Represent University at college fairs/programs 3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or the university as a whole. Level of Freedom: The University of Nevada, Reno has a strong commitment to attracting the best and brightest students who are active participants in their schools and in the community. This position is critical to the realization of this goal. This position provides information about the university to broad-based constituencies and works cooperatively with the university and the community to promote access to higher education. This position solves complex problems regarding financial resources and educational objectives for students, parents, and the general public. Position Description – Coordinator, Admissions & Recruitment (North) and (South) Page 3 Impact: The effectiveness of this position assures that the university meets its enrollment goals of geographic and ethnic diversity. 4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and innovation) essential to successful performance of this job (in bullet format). Knowledge of: Southern Nevada communities University academic programs, admission, residential life, and financial aid policies and procedures Secondary schools in Nevada Secondary schools in Southern California Issues and trends in higher education Skills: Excellent verbal and written communication to include public speaking Excellent customer service Excellent telephone counseling, includes producing effective scripts for target audiences Excellent organization, including time management Excellent social skills, including being approachable, helpful, and accessible Excellent listener Excellent technological and computer skills Ability to: Develop strong networking relationships across diverse communities Work with diverse populations Understand issues of access to higher education Influence students’ decisions to attend the University Be assertive and persuasive in groups and in one-on-one situations Convert suspect to prospects, prospects to applicants, applicants to admit, admit to enrolled Communicate options in financing higher education Travel 5. Describe the type of personal contacts encountered in performing the duties of the job. Explain the nature and purpose of these contacts: i.e., to provide services, to resolve problems, to negotiate. Internal Reason for Contact Student (Enrolled) To evaluate retention programs and respond to student's specific needs for services; to provide specific training, supervision, and guidance, so they may serve as representatives for the university at orientation, college fairs, and high school presentations Academic Deans and To coordinate school relations and other programs geared Directors towards recruitment and retention; to acquire vast knowledge of academic programs and be aware of current trends and future careers Assistant Vice President for To be accountable for assigned functions, to inform, Enrollment Service and Vice resolve problems, and serve as staff support President Student Services Position Description – Coordinator, Admissions & Recruitment (North) and (South) Page 4 Director, Admissions and Associate Director To be accountable for assigned functions, to inform, resolve problems, and serve as staff support External Students (Prospective) Reason for Contact To provide information, develop retention programs, special events, visitations, and respond to inquiries To provide information and services and make appropriate referrals To provide information and services, resolve problems, and make appropriate referrals To provide an atmosphere for the exchange of information and service, resolve problems, make referrals and facilitate support service and articulation needs To provide information and services and respond to requests for presentations, such as planning for the future Parents (Prospective) High School Counselors, Teachers, and Administrators Community College Personnel Community Contacts (Civic, School, Church, and Alumni Groups Private Sector To provide information and service to individuals from business and industry to help them understand how the university can be a resource for their organizations (e.g., Latin Chamber of Commerce). 6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Please keep in mind the duties/responsibilities of the position rather than the qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any. Bachelor’s Degree from a regionally accredited institution with emphasis or major in areas of education, counseling, public relations, marketing, business administration or advertising b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this position. Bachelor’s Degree and two years of experience in recruitment in higher education from an accredited four-year institution and in a multicultural environment; previous positions which include diverse public contact Preferred Licenses or Certifications: None c. Indicate any license or certificate required for this position. None