ADMINISTRATIVE FACULTY JOB DESCRIPTION
APPROVED POSITION INFORMATION
(to be completed by HR)
Effective: March 1, 2015
Title
Analyst, Computer Systems
Essential Function: Light Work
Range
JCC
2
78408
PCN
Description: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently,
and/or a negligible amount of force constantly to move objects. Light work requires walking or standing
to a significant degree and pushing and/or pulling.
1. Summary Statement: State the major function(s) of the position, the role in the
university, and the supervisor’s title.* (This section is used for advertisement of the
position.)
The Analyst, Computer Systems position is responsible for planning, implementing, managing,
and evaluating all aspects of the University of Nevada Cooperative Extension (UNCE) Washoe
County facility Information Systems. The position is the primary resource for the daily technical
operations of the facility and is responsible for procuring equipment identified in the research
and planning process, integrating or activating the new equipment, and training staff and faculty
on its effective use which includes wired and wireless networks facilitating data, voice, video,
and other media transmission. The position provides information for the strategic planning
process and implements plans set forward by management. The position reports to the
Statewide Administrator, Information Technology.
* Attach an organizational chart with positions, ranges, and names for the division.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job
(percentage first with heading and then bulleted information). If line of progression,
define for each range as above.
40% Systems Analysis and Operations
 Maintain and manage network connectivity and security for local and wide area networks
in Washoe county, ensure proper security protocols are followed
 Provide configuration, operation, and administration of network hardware and
communications links; updates network documentation to reflect changes
 Provide technical support to include installation of software, updates and security
patches, preventative and fault isolation maintenance, and monitoring of systems and
log files to ensure appropriate server resource availability
 Document and maintain server room configurations and infrastructures
 Back-up to UNCE Statewide Administrator, Information Technology (COOP) for rural
areas
 Respond to critical systems failure during and after normal business hours
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Analyst, Computer Systems
30% Application Development and Support
 Research, program and implement databases, data collection methods and reporting
systems
 Provide website technical support using web development tools including programming,
content updates, update navigation structure, test and troubleshoot problems
 Maintain statewide document management system; program enhancements
 Administer event management software and implement standards
20% Technical Support
 Supervise students performing software and hardware support to include computer,
peripheral, audiovisual, smart classroom and software installation, maintenance and
troubleshooting for individual users and events
 Troubleshoot and resolve the most advanced technical issues
 Create new windows domain accounts, assign appropriate file and folder permissions,
and setup telephones for new employees; maintain and revise active employee account
access; remove old accounts
 Maintain and troubleshoot issues with windows servers, DNS server, firewall, network
switches and VOIP telephones
 Provide technical training to Washoe County employees hardware and software
applications; coordinate software training using subject matter experts
10% Administration
 Evaluate all application software requested or purchased by faculty and to provide
implementation and utilization support; approve all IT-related purchases
 Maintain hardware and software inventory
 Research new and emerging technologies that may provide benefits consistent with
current and future Washoe county computing plans
 Research and development of systems standards; performs needs analysis and provides
procurement support, installation, and problem resolution
 Work jointly with and as an integral participant in the Northern Area’s administrative
team and with faculty as appropriate in designing, developing and implementing policies
and procedures affecting the overall operation of the Washoe County facility.
 Manage Energy Way alarm system, security information, and electronic access
distribution
3. Describe the types of decisions the position(s) makes independently as part of the core
responsibilities. Provide examples. If a line of progression, describe the decisions made
at the highest level.
This position has delegated authority regarding technological needs of the Energy Way facility.
Independent judgment is used to troubleshoot and pursue the resolution of issues. The
incumbent is provided direction on goals and objectives and makes recommendations on
hardware and software purchases.
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Analyst, Computer Systems
4. Describe the types of problems, issues, action, communications this position typically
takes to the supervisor for resolution and/or consultation. Provide examples. If a line of
progression, describe the supervisory consultation at the highest level.
The position receives guidance on unusual or highly complex problems as needed. The
supervisor will provide specific instructions related to rural IT needs as issues arise.
5. Select the applicable competencies required to successfully perform the job. The
selected competencies will be evaluated within the Administrative Faculty evaluation as
Competencies for Success.
Competency
Required
Adaptability
☒
Analytical Thinking
☒
Communication
☒
Diversity and Inclusion
☐
Financial Responsibilities
☐
Human Resource Responsibilities
☐
Leadership
☐
Program/Project/Functional Knowledge
☒
Resource Responsibilities
☒
Serving Constituents
☒
Teamwork
☐
Other (specify)
☐
6. Minimum requirements of the position. Example provided.
If Line of Progression, minimum requirements must be defined for each range.
Education
Experience
Bachelor’s Degree
Two years of professional experience
Master’s Degree
One year of professional experience
Relevant Experience: in a computer related or information systems
management position
Certification and Licensure: None
Schedule or Travel Requirements:
 Must be able to work nights and weekends
 Requires the incumbent be on-call
 Requires occasional travel to rural areas
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Analyst, Computer Systems
Optional Addendum: Describe the knowledge, skills, and abilities required to successful
performance of this job (in bullet format).
Knowledge of:
 Windows 2008 server including Active Directory, file services and Domain Naming
Service
 Computer systems, networking systems and related software and equipment
 Layer 2 and 3 switches, simple routing protocols and Cisco ASA firewalls
 Cisco VOIP call manager system
 Interactive video conferencing
 Microsoft Office Suite
 Web design and maintenance tools and software
Skills:
 Proficiency in use of a personal computer and current software applications including
word-processing, database management/collection, internet/communications activities
(i.e., Microsoft Office Suite)
 Organizational skills, including the ability to set priorities and manage a variety of
projects simultaneously
 Strong interpersonal skills
 Problem solving, situational analysis, and consultation skills
Ability to:
 Communicate verbally and in writing in clear and concise language with individuals at all
levels
 Assess user needs, develop and implement solutions
 Be flexible and work independently under minimal supervision with latitude for initiative
and independent judgment
 Set goals and prioritize tasks
4