Item 9.G-Sept. 17, 2010
ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE
To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures.
Questions - call UNR Faculty HR at 682-6114
INSTRUCTIONS: See http://www.unr.edu/vpaf/hr/compensation/placement.html
for complete instructions.
Incumbent(s) Name (if applicable): Clint Ulrich Position #(s): 16657
Current Title: Administrator, Information Technology (COOP)
(JCC:76878;3J;CA5015;CC111;E)
Department: Dean’s Office
Current Range: 4
College/Division: Cooperative Extension
Account #(s): 1107-151-0001
Action Proposed: ( check all that apply )
( ) New position: Proposed Range:
Proposed Title:
( ) Title Change, Proposed Title:
( ) Proposed Reassignment from Range to Range
( X ) Revised PDQ only (no change in range or title)
( ) Line of Progression (show titles below)
Range:
JCC (Current or new HR assigned):
I certify that the statements in this description are accurate and complete to the best of my knowledge.
____________________________________________________________
Employee’s Signature
__________________
Date
I/we have reviewed the statements in this form and they accurately reflect the job assignments.
____________________________________________________________
Immediate Supervisor’s Signature
____________________________________________________________
Director/Chair/Dean Karen Hinton
Dean, Cooperative Extension
Approved for Salary Placement Committee review.
__________________
Date
__________________
Date
____________________________________________________________
Pres / Vice Pres / Vice Prov Signature Jannet Vreeland
__________________
Vice Provost and Secretary of University
Date
Action Approved by the President (Completed by Faculty HR):
Position #: 16657
Job Class Code: 76878
Range: 4
Exempt: Yes or No Census Code: 111
Effective Date:
Approved Title:
ADMINISTRATOR, INFORMATION TECHNOLOGY (COOP)
____________________________________________________________ __________________
Employee Signature Date
(Employee signs and sends to HR for personnel file after PDQ has been “final” stamped for approval)
Rev: 12/1/2008

Position Description – Administrator, Information Technology (COOP) Page 2
1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is
used for advertisement of the position.)
The Administrator, Information Technology, provides the overall leadership and direction to University of Nevada, Reno Cooperative Extension (UNCE) for all aspects of information technology statewide.
This includes setting and directing goals related to a network which includes 22 offices and approximately 250 individuals across the state and providing leadership and direction for numerous non-routine tasks that are crucial to the work of UNCE. The individual must assimilate needs of users and highly technical information with resource availability and development strategies in order to set overall college technology goals. This position leads the development efforts for the on-going strategic planning for technology for the college. The Administrator must work closely with Campus Information
Technology (IT) and Nevada System of Higher Education (NSHE) System Computing Services
(SCS), other NSHE institutions, as well as state and federal agencies, U.S. Department of Agriculture
(USDA) contacts, and Cooperative Extension peers in other states. The individual provides leadership for a broad range of developmental, implementation, technical and training issues and designs and directs the most advanced professional/technical work associated with running a complex system of technological resources. The position reports to the Dean, Cooperative Extension.
2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage
first with heading and then bulleted information).
15% - Technology Management

Provides leadership, direction and coordination for all technology goals, actions, and functions, including all hardware and software planning and decisions, a complex email and database management system and UNCE’s interactive video system, satellite downlinks, and programspecific technology including oversight for technical installation and updates of equipment throughout the state

Integrates user needs and resources and ensures network operation at the highest level of performance and functionality

Participates in strategic planning and interagency coordination
15% - Information System Technical Work

Provides leadership and direction for the most advanced professional and technical work associated with an information system

Serves as the network Administrator, overseeing all aspects of operation

Defines parameters and directs implementation of goals for installation, operation, maintenance and monitoring of the computer network, firewalls, operating systems, servers, workstations and stand-alone computers and non-computer related technologies

Provide leadership that encompasses all aspects of the Local Area Network (LAN), the Wide
Area network (WAN), installing application software on the LAN, ensuring backup and redundancy, training, and problem resolution
15% - Staff Management

Leads and provides performance input for a diverse team of technology staff, clerical contacts who have office technology responsibilities and web contacts in the Dean’s office and all county offices

Coordinates with all UNCE information technology staff to ensure communication is kept open and information technology policies/procedures are known, understood, and implemented

Position Description – Administrator, Information Technology (COOP) Page 3

Provides leadership and training to information technology personnel and ensures information technology staff are trained and understand the goals of the College

Supervises, trains, and evaluates information technology staff members
15% - Communication and Coordination of Goals

Integrates UNCE and campus goals and coordinates with campus personnel concerning technical issues, purchasing decisions and problem solving

Works closely with campus IT faculty as a team member

Establishes policies and procedures for UNCE across the entire state on technology usage and contact protocols

Communicates with all UNCE staff and faculty about proper procedures to follow and keeps them informed of problems, issues, and better practices

Works with the communications Specialist to ensure consistency between technology and web publishing guidelines

Use such communication methods as training, consultation, newsletter articles, and written correspondence to keep staff current, efficient, and knowledgeable
15% - Hardware and Software Technology Operations

Reviews present and prospective technological hardware and software in order to keep college practices current with advancing technology and university practices

Develops and oversees test and validation procedures

Designs and implements strategies, oversees installation and develops written documentation for technology upgrades and advancements, which may include new as well as current technologies, such as computers, networks, interactive video, special applications for teaching methodologies, and interactive web programming, presentation hardware and software, interactive communication systems, software related to administrative functions, and a variety of non-routine applications
15% - Proposal and Report Preparation

Advances technology goals of college by writing proposals for grants and collaborating with academic faculty and campus IT units to obtain and/or expand hardware and software capabilities

Act as state technical contact for communication with USDA/CSRESS, the national e-
Extension initiative and collaboration with peers in other states on multi-state technology initiatives

Ensures data is extracted from online reporting system in order to complete required reporting for federal funding
10% - Training Coordination

Conducts or coordinates training to users, and provides leadership and guidance to staff in helping users resolve specific problems

Ensures information technology needs are met in a timely manner and sets priorities for dealing with information technology activities/needs
3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or
the university as a whole.
Level of Freedom:
The Administrator is expected to provide leadership in the performance of the responsibilities of the position in order to ensure the success and credibility of the unit’s work and the reputation of UNCE and UNR statewide. Incumbent must work independently with little direct supervision and with considerable latitude for initiative and independent judgment. Decisions are related to a broad range of softwa re and hardware technologies and the college’s ability to communicate and meet the

Position Description – Administrator, Information Technology (COOP) Page 4 fundamental educational mission. Decisions are made concerning overall policies and operations, as well as the daily decisions related to technical functioning.
Impact:
Decisions and judgments made by this position impact the reliability and timeliness of a wide variety of programs and functions which have direct impact on the reputation and credibility of UNCE and
UNR. Given the dependence on technology, these are critical decisions for ensuring program quality and accountability to our state, federal, county, and external funders. The judgments of and decisions made by this position impact the unit’s ability to provide quality programs and services which are critical to attracting and maintaining customers.
4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and
innovation) essential to successful performance of this job (in bullet format).
Knowledge of:

Windows 2003 and 2008 network, including Active Director, Domain Naming Service, Domain
Controller, etc

Software or web related programs such as IIS and Dreamweaver

Microsoft Exchange Server 2007 and related email protocols

Layer 2 and 3 switches, simple routing protocols and Cisco PIX and ASA firewalls

Cisco VOIP Call manager system and phones

Microsoft Office Suite with Access or comparable program

Interactive Video Conferencing using Polycom and Tandberg Codecs
Skills:

Strong interpersonal skills

Problem solving, situational analysis, and consultation skills
Ability to:

Set goals, prioritize tasks, and provide leadership for a broad range of functions

Work effectively with faculty, staff, administrators, colleagues, the general public, and people of diverse social, educational, and economic levels

Communicate, both verbally and in writing, very technical concepts on a technical level as well as on a non-technical level to faculty and staff

Conduct training

Be motivated and self-directed

Exercise sound management principles and supervision over several information technology staff members

Develop and implement solutions

Travel as necessary
5. Describe the type of personal contacts encountered in performing the duties of the job.
Explain the nature and purpose of these contacts: i.e., to provide services, to resolve
problems, to negotiate.
Internal
UNCE administration, faculty and staff
Reason for Contact
To communicate on a broad range of developmental and implementation technology issues, on strategic planning, and to negotiate solutions within policy guidelines and those involving policy changes

Position Description – Administrator, Information Technology (COOP)
NSHE, SCS, and UNR administrative computing staff
Page 5
To provide and collect information, integrate activities, coordinate projects and solve problems
External Reason for Contact
Vendors and purchasing agents To negotiate contracts, collect information and purchase equipment
Other agencies, USDA and peers in other states
To advance mutual goals, plan successful resource strategies, and initiate actions
6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Please keep in mind the duties/responsibilities of the position rather than the
qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any.
Bachelor’s Degree from a regionally accredited institution
b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this position.
Bachelor’s Degree and five years or a Master’s Degree and three years of progressively responsible professionally related experience to include computer science, information systems, business, or mathematics and specifically in areas of hardware, software, network selection and management, and supervisory or leadership to include oversight for new installations
Preferred Licenses or Certifications: None c. Indicate any license or certificate required for this position.
None