Fueling growth
with enterprise
cloud services
Dualtec positions for regional growth with a cloud
strategy built on an open platform, and a Cisco®
data center at its core.
“The OpenStack platform gives us the agility we need to
explore new avenues and expand our business.”
- Lauro de Lauro, Founder and CEO, Dualtec Cloud Builders
An emerging economy’s success hinges on innovation. A growing cloud
provider in Brazil set out to expand its business—and help bolster the nation in
the process.
Challenges
• Accelerate deploying new services
• Increase revenues by diversifying customer base
• Simplify operations
For Dualtec, the sky is the limit. Acquired in 2013 by Universo Online
(UOL)—Brazil’s largest Internet service provider—Dualtec set out to capture
the medium-sized enterprise market with its cloud-computing offerings. These
include cloud infrastructure, as well as managed services for security, data
backup, collaboration, mobility, and management solutions.
At the same time, Dualtec was uniquely positioned to capitalize on Brazil’s status
as an emerging global economy. Local companies that wanted to harness
the power of an enterprise-class public cloud for their workloads lacked local
support and were billed in foreign currencies. There was also a growing demand
for private cloud deployments.
“A hybrid cloud provides the flexibility that local companies need to compete
effectively in the global economy,” says Lauro de Lauro, founder and CEO of
Dualtec. “We needed to transform our data center to help support their business
objectives while also creating new revenue streams for Dualtec.”
Case Study | Dualtec Cloud Builders
Size: 68 Employees
Location: Sao Paulo, Brazil
© 2015 Cisco and/or its affiliates. All rights reserved.
Industry: Managed Services Provider
1
To expand its business and better support customers, Dualtec needed a
powerful data center infrastructure running a flexible platform that would
serve as an engine for growth.
Cisco Unified Computing System™ (Cisco
UCS®) powers a hybrid cloud for IT innovation
and business agility.
• Built a flexible, scalable, and agile data center on
the Red Hat OpenStack platform
Solutions
• Simplified data center operations with Cisco UCS
Manager for centralized access and control
Building on shared global knowledge
40%
EFFICIENCY
INCREASE
35%
OPEX
REDUCTION
Dualtec launched its Dualtec Public Cloud, an
enterprise-level public cloud offering in Brazil
on the Red Hat OpenStack platform—the first
of its kind in the region. The company is also
beginning to deploy private clouds in customer
data centers.
“There is a lot of buzz about OpenStack in Brazil, which brings a great deal
of attention to Dualtec,” says Renato Armani, head of innovation at Dualtec.
“By building our new cloud services on OpenStack, we can leverage the
benefits of Cisco infrastructure while also avoiding being locked into a single
cloud vendor. It gives us the opportunity to collaborate on new developments
versus having to work in a silo.”
Accelerating the pace of business
Cisco UCS is the cornerstone of Dualtec’s new public cloud offering. Dualtec
uses the tight integration between OpenStack and Cisco UCS Manager to
accelerate deploying new services. As a result, the company has reduced
its own server-provisioning time from 1 week to a few hours, helping to
accelerate its own growth as well as its customers’.
Camil Alimentos SA is a food-processing company in Brazil that used the
OpenStack platform during an advertising campaign to handle a tenfold spike
in website traffic. “Dualtec met our need for scalability and flexibility, and
provided a reliable environment for our workloads,” says Marcio Cassan, IT
coordinator for Camil.
Providing the foundation for future innovation
Dualtec is beginning to see a shift in its client base thanks to the added
autonomy that the Dualtec Public Cloud offers customers. “Our newer
customers prefer to run their own cloud environments,” says Armani. “Rather
than having to call in and open multiple support tickets, they can manage
their environment through a single control panel.”
© 2015 Cisco and/or its affiliates. All rights reserved.
2
Ideal Invest, a company that helps students fund their undergraduate studies,
recently migrated workloads to the Dualtec Public Cloud. In a 2-month period,
the company significantly reduced administration time, while estimating a
savings of 70 percent by not having to invest in new hardware.
Providing valuable local services and support
“We are competing against and winning business from companies that have
no local staff and bill in foreign currencies,” says Armani. “Having a local
cloud provider that can compete on a global level is important for the future
of innovation in Brazil.”
A complete cloud solution
As a new Cisco Intercloud Fabric provider, Dualtec can offer customers
complete hybrid cloud solutions, generating new revenue streams. “We can
seamlessly extend data and applications into our public cloud with the same
visibility, security, and control that customers experience in a private cloud
environment,” says Armani.
• Increased revenue by adding 170 new
customers in 1 year
Results
• Enhanced efficiency by 40 percent
• Reduced operating expenses by 35 percent
and hardware costs by 25 percent
Advancing innovation, one technology at a time
The automation and policy-driven model of Cisco Application Centric
Infrastructure (ACI) is driving data center efficiency to the next level. Dualtec
plans to deploy Cisco ACI in early 2016 to further accelerate service delivery
and manage application lifecycles.
“We are committed to providing our customers with choices and flexibility,”
says de Lauro. “Cisco technology makes this possible.”
© 2015 Cisco and/or its affiliates. All rights reserved.
3
Products & Services
Data Center
• Cisco UCS B200 M3 Series Blade
Servers
• Cisco Cloud Solutions
Routing and Switching
• Cisco Nexus® 3000 Series Switches
Fabric Interconnects
• Cisco UCS 6200 Series Fabric
Interconnects
Network Management
• Cisco UCS Manager
Americas Headquarters
Cisco Systems, Inc.
San Jose, CA
Services
• Cisco Technical Services
Virtualization
• VMware
• Red Hat KVM
Storage
• NetApp
OS
• Red Hat OpenStack Platform
• Red Hat Enterprise Linux
Asia Pacific Headquarters
Cisco Systems (USA) Pte. Ltd.
Singapore
Europe Headquarters
Cisco Systems International BV Amsterdam,
The Netherlands
Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL:
www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship
between Cisco and any other company. (1110R)
© 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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