Scripted Earnings Conference Calls as a Signal of Future Firm Performance Joshua Lee Olin Business School Washington University in St. Louis St. Louis, MO 63130-6431 joshlee@wustl.edu January 2014 Abstract: I examine whether market participants infer negative information about future firm performance from managers’ scripted responses to questions received during earnings conference calls. I argue that firms script their Q&A session responses prior to periods of poor performance to avoid the inadvertent disclosure of information that can be used to build a lawsuit against the firm. Using a unique measure of conference call Q&A scripting, I provide evidence that scripted Q&A is negatively associated with future earnings and future cash flows, suggesting that, on average, firms script their Q&A when future performance is poor. I also find a negative market reaction to scripted Q&A and downward revisions in analysts’ forecasts following scripted Q&A, suggesting that investors interpret scripted Q&A as a negative signal of future firm performance. I also find that firms are less likely to guide future earnings when Q&A is scripted and that analysts’ forecasts are less accurate following scripted Q&A, suggesting that firms provide less information to market participants when Q&A is scripted. I thank Richard Frankel my dissertation committee chair for his guidance and mentorship. I also thank Gauri Bhat, Andrew Call, Ted Christensen, John Donovan, Bryan Graden, Jared Jennings, Chad Larson, Xiumin Martin, Lorien Stice-Lawrence, and Jake Thornock for their helpful comments. In addition, I thank workshop participants at Washington University in St. Louis and the Accounting Research Symposium at Brigham Young University. 1. Introduction Numerous books and articles describe techniques for predicting firm fundamentals using quantitative information found in firm disclosures. Recent academic studies find that qualitative disclosures also inform the market about future firm performance. For example, market participants gain useful information for predicting future performance by analyzing the “tone” (i.e., net optimistic language) of news stories (Tetlock et al. 2008), annual reports (Loughran and McDonald 2011), earnings press releases (Davis, Piger, and Sedor 2012), and earnings conference calls (Davis, Ge, Matsumoto, and Zhang 2012; Price et al. 2012). These studies argue that disclosure tone provides a signal of managers’ or others’ perceptions of firm fundamentals. This paper examines whether market participants use an alternative qualitative signal from quarterly earnings conference calls to predict firm fundamentals. Specifically, I test whether market participants infer negative information about future firm performance when firms script responses to questions received during the question and answer (Q&A) session of the earnings conference call. The Q&A session of the conference call is a unique setting in which managers and investors interact in two-way communication. While this interactive communication increases the flow of information to the market (Tasker 1998; Frankel et al. 1999; Bowen et al. 2002; Bushee et al. 2003; Matsumoto et al. 2011), research examines the potential disadvantages to the firm of allowing analysts and investors to ask questions in an open forum. For example, Hollander et al. (2010) suggest that the impromptu format of the Q&A session enables investors to prompt managers to reveal information they do not yet wish to reveal.1 The potential for this type of “inadvertent 1 Matsumoto et al. (2011) corroborate this argument. They find greater information content for the Q&A session of the conference call relative to both the presentation session and the accompanying press release, suggesting that “some disclosures would perhaps not have been made were it not for questioning by analysts.” 1 disclosure” provides incentives for firms to prepare scripted responses to anticipated questions in advance of the conference call. I argue that firms are likely to script their Q&A when future performance is poor to avoid inadvertently providing information that can be used in litigation against the firm. Research suggests that when future performance is poor, litigation risk is high, and disclosure is costly. For example, Cutler et al. (2013) find evidence that firms with greater disclosure during the litigation class period are more likely to receive significant settlements against the firm. In addition, Rogers and Van Buskirk (2009) find that firms reduce disclosure following class action lawsuits, consistent with significant costs of disclosure in the litigation process. I similarly argue that firms holding regular earnings conference calls are likely to avoid the costs of providing information that can be used to build a case against the firm by preparing more careful and scripted responses to anticipated questions in advance of the conference call. If so, Q&A scripting can serve as a signal of negative future firm performance. However, if firms are more forthcoming with disclosure to prevent litigation as other research suggests (Skinner 1994; Kasznik and Lev 1995), scripting is unlikely to precede negative future events and would not provide a signal to market participants. Firms may also script responses to anticipated questions for reasons unrelated to future firm performance. For example, firms may script their responses to avoid inadvertently revealing proprietary information about the firm’s products. Alternatively, managers who are less confident in their ability to respond to analysts’ questions in real time may use scripted responses to avoid the reputational costs of providing a “botched” answer to an analyst’s question. Hence, market participants will interpret Q&A scripting negatively only if they assign a higher probability that firms script for expected performance reasons rather than to avoid proprietary or reputational costs. 2 I develop a measure of scripting based on linguistics research in computational stylistics that compares the stylistic properties of texts to determine authorship. I specifically examine the difference in the speaking style of the CEO during the presentation and Q&A sessions of the call and argue that CEOs who change their speaking style during the Q&A session are less likely to be relying on a script to respond to analysts’ questions. The implicit assumption in this measure is that the presentation session of the call is scripted and only partially prepared by the CEO. 2 Indeed, the investor relations team typically drafts the script and the CEO makes edits as necessary. Thus, the difference in the CEO’s speaking style between the presentation session and the Q&A session identifies whether the CEO is using his/her unique style to answer questions or is relying on a script prepared by other individuals at the firm. Using a sample of 30,773 quarterly earnings conference call transcripts for 2,384 firms over the period from 2002 to 2011, I test the association between my measure of scripting and measures of future firm accounting performance and the market’s response to the conference call. I find a negative association between Q&A scripting and both return on assets and operating cash flows in the four quarters subsequent to the conference call. These results are robust to using measures of unexpected future earnings and suggest that firms script their Q&A responses when they possess negative information about future firm performance. I also provide evidence that firms script their Q&A immediately prior to receiving a class action lawsuit consistent with firms scripting prior to bad news events. 2 Discussions with a former member of the internal investor relations team at Morgan Stanley verify that the presentation session of the call is scripted and is prepared by the investor relations team. Responses to expected questions are also often scripted. The member of the investor relations team estimated that the team is able to anticipate roughly eighty percent of the questions and draft prepared responses prior to the call. He also verified that the executives always read from the prepared script for the presentation session but often go off script during the Q&A session. However, for certain questions (such as a question received about level 3 fair value measurements) the executives respond from the prepared script “word for word.” 3 I next test the market reaction to scripted conference calls to identify (1) whether investors are able to discern the level of scripting done by management when answering questions and (2) whether investors view scripted responses as a negative signal of future firm performance. Controlling for the news in the earnings announcement, I find that firms that script their Q&A have significantly lower size and book-to-market adjusted returns on the day of the conference call. In addition, to more precisely control for news in the current period earnings surprise, I use TAQ data for a sub-sample of calls for which I have actual start times and find a negative association between scripting and abnormal returns following the call. This suggests that the negative association between scripting and the abnormal return on the day of the call is not solely due to the negative association between scripting and the current period earnings surprise, but that scripting also serves as a signal of future firm performance. In additional analysis, I find that sell-side equity analysts make downward revisions to their earnings forecasts in the 30 days following scripted conference calls, corroborating the market return tests and suggesting that analysts incorporate the negative implications of scripted Q&A into their forecasts. Finally, the negative market reaction to scripted Q&A is consistent with two explanations: 1) investors interpret scripted responses as a negative signal of future performance or 2) managers use scripted responses to provide additional information about the negative expected performance. I attempt to identify the most likely explanation in two ways. First, I directly test whether firms provide additional information about future earnings when conference calls are scripted. I find evidence that firms are less likely to issue earnings guidance on the day of the conference call when their Q&A is scripted suggesting that firms provide less, not more, information. Second, if firms provide additional information during scripted conference calls, analysts are likely to have a richer information set allowing them to make more accurate forecasts of future earnings. I find, 4 however, that analyst forecast revisions following scripted conference calls are less, not more, accurate. Hence, firms are unlikely to use scripted conference calls as a means of providing additional information to the market. Rather, the negative market reaction to scripted calls is consistent with scripted calls providing a signal of future firm performance. This paper contributes to the literature that examines the linguistic features of firm disclosures to extract information about the firm.3 Prior research finds that disclosure tone and vocal cues in conference call speech are informative about firms’ future performance (Davis, Ge, Matsumoto, and Zhang 2012; Price et al. 2012; Mayew and Venkatachalam 2012). Other research finds that deceptive speech during conference calls predicts accounting misstatements (Larcker and Zakolyukina 2012). I add to this literature by examining an alternative conference call feature – scripting of the Q&A session – and find that my measure of scripting is correlated with future accounting performance, the market reaction at the time of the call, managers’ guidance decisions, and analyst forecast properties following the call. This paper also contributes to the literature that examines whether conference calls provide material information to conference call participants. Prior research finds significant trading activity at the time of the call (Frankel et al. 1999; Bushee et al. 2003; Bushee et al. 2004, Lansford et al. 2009), improvements in analyst forecast accuracy following the call (Bowen et al. 2002), more timely incorporation of earnings news into prices for firms initiating conference calls (Kimbrough 2005), and a reduction in information asymmetry for firms holding regular quarterly calls (Brown et al. 2004). This paper finds firms provide less information to market participants when conference calls are scripted. 3 Examples include Li (2008) and Lehavy et al. (2011) who examine the readability of financial reports, Brown and Tucker (2011) who examine firms’ year-over-year MD&A modifications, Li (2010) who examines forward looking statements in MD&A disclosures, and Tetlock et al. (2008), Loughran and McDonald (2011), Davis and TamaSweet (2012), Rogers et al. (2011), Davis, Piger, and Sedor (2012), and Blau et al. (2012) who examine disclosure tone in other settings. 5 The rest of the paper is organized as follows. Section 2 discusses the prior literature and develops the hypotheses. Section 3 outlines the empirical models used to test each hypothesis. Section 4 describes the sample selection process and summary statistics. Section 5 discusses the results. Section 6 examines whether firms provide more or less information during scripted calls. Section 7 provides sensitivity tests and additional analyses. Section 8 concludes the paper. 2. Background and Hypothesis Development Quarterly earnings conference calls have become an important form of voluntary disclosure. In 2002, approximately 17 percent of Compustat firms held at least one earnings conference call during the year and by 2011, the percentage increased to 36 percent (see Figure 1). For firms with analyst following, the percentages are much higher reaching 69% by 2011. 4 In addition, firms that begin holding quarterly calls are likely to continue holding calls in the future. Hence, by implicitly committing to hold quarterly earnings conference calls, firms commit to a high level of transparency with the capital market. Conference calls generally involve two sessions: a presentation session in which management discusses results of operations for the quarter and a question and answer (Q&A) session in which analysts and investors ask questions of management. The conference call Q&A session is a unique voluntary disclosure setting in which managers and investors interact in twoway communication. Other forms of voluntary disclosure (e.g., press releases) are more one-sided. By allowing investors to ask questions, firms allow for the possibility that managers inadvertently reveal information the firm would have otherwise chosen to keep private. If disclosure of certain 4 These percentages include all firms on Compustat regardless of whether they have unique Factiva identifiers. If I restrict the focus to Compustat firms with Factiva identifiers, the percentages are much higher – 77 percent in 2011 (85 percent for firms with analyst following). Thus, it is possible that these statistics understate the true number of firms holding conference calls since Factiva may not cover all firms on Compustat. 6 information is costly, firms can script their responses to anticipated questions as a means of providing more careful disclosure to outsiders. Firms typically employ an investor relations team to prepare a script for the presentation session with management providing edits and comments as necessary. The final script, therefore, is more likely to reflect the style of the investor relations team that prepared it, rather than the executive who eventually reads it over the call. The Q&A session, on the other hand, is more open and is considered a less scripted portion of the call (see, e.g., Matsumoto et al. 2011). However, if managers can anticipate or even prompt participants to submit questions prior to the call, investor relations teams can prepare scripted responses to these questions. Indeed, investor relations consultants often encourage firms to prepare for questions prior to conference calls. For example, Westwicke Partners, an investor relations firm, in a recent blog entitled “Best Practices of Earnings Conference Call Preparation” provide the following guidance: “Compile the questions you expect to hear during the call Q&A…Survey your sell-side analysts beforehand to learn what they are likely to ask.”5 I argue that firms are most likely to script responses to anticipated questions when future firm performance is poor. Firms with poor expected performance are subject to greater litigation risk and are likely more careful about the disclosures they make to external market participants since disclosures are often cited in class action lawsuits. For example, Cutler et al. (2013) find evidence that greater disclosure during the litigation class period results in a higher likelihood of significant settlements against the firm. Rogers and Van Buskirk (2009) also find evidence that firms reduce disclosure following class action lawsuits suggesting that disclosure is costly during litigation. Hence, firms are likely to use more careful and scripted disclosure when future 5 http://westwickepartners.com/2013/01/best-practices-for-earnings-call-preparation/ 7 performance is poor to avoid the possibility of inadvertently revealing information that can be used to build a case against the firm. My first hypothesis is stated in the alternative form as follows: H1: Firms prepare scripted responses to anticipated questions for the conference call Q&A session when future firm performance is poor. My first hypothesis is less likely to hold if firms improve disclosure to prevent litigation as some research suggests. For example, Skinner (1994) and Kasznik and Lev (1995) find that firms are more likely to issue earnings guidance prior to periods of large negative earnings surprises relative to periods of large positive earnings surprises to avoid large negative market reactions at the earnings announcement date. In addition, Baginski et al. (2002) find that U.S. firms are more likely to issue earnings forecasts during periods of earnings declines relative to Canadian firms that operate in an environment where securities laws and judicial interpretations create a lower threat of litigation. In addition, my first hypothesis is less likely to hold if expected litigation costs are small or if firms believe scripting is unsuccessful in preventing significant settlements. Whether conference call Q&A scripting is negatively associated with future firm performance is, therefore, an empirical question. My second hypothesis examines investors’ response to scripted earnings conference calls as a joint test of (1) whether investors discern the level of scripting and (2) whether investors’ interpret scripted responses as a signal that managers possess negative information about future firm performance. Prior research suggests investors glean useful information from conference calls. For example, investors respond to managers’ conference call tone (Davis, Ge, Matsumoto, and Zhang 2012; Price et al. 2012) and to positive and negative affective states in vocal cues from conference call speech (Mayew and Venkatachalam 2012). Other research suggests investors respond negatively when managers refuse to answer specific questions during the Q&A session 8 (Hollander et al. 2010). If firms script their calls prior to periods of negative firm performance, and investors are able to discern whether managers are responding to questions from a script, I expect a negative market response to these calls. My second hypothesis is stated as follows: H2: Investors interpret scripted Q&A responses negatively. 3. Research Design 3.1 Conference call Q&A scripting measure The empirical challenge of this paper is identifying cross-sectional variation in the extent of conference call Q&A scripting. I develop my scripting measure using a computational stylistics method developed in the linguistics literature to identify the authors of documents with unknown or disputed authorship (see, e.g., Stramatatos 2009). The most well-known “authorship attribution” studies use linguistic methods to ascertain who wrote twelve of the Federalist Papers in which both Alexander Hamilton and James Madison claim authorship (Mosteller and Wallace 1963; Koppel, Schler, and Argamon 2009). Prior research suggests that the most effective method for authorship attribution is the comparison of a set of function words between two documents (Burrows, 1987; Stramatatos 2009; Mosteller 2010). Function words are those with primarily grammatical functions and include articles (e.g., a, an, the), conjunctions (e.g., and, or, so), pronouns (e.g., I, me, we), prepositions (e.g., of, on, in), and auxiliary verbs (e.g., is, do, can).6 Mosteller (2010) suggests that function words are the best stylistic discriminators between two authors because they are unrelated to the topic discussed, and they reflect minor or even unconscious preferences of the author. Thus, an author’s use of function words uniquely identifies 6 See Appendix A for a complete list of function words used in this study. 9 his/her style. Using this approach, studies overwhelmingly identify James Madison as the author of the twelve disputed Federalist Papers (Mosteller and Wallace 1963).7 Using this method, I examine the extent of scripting of the Q&A session of the conference call by comparing the use of function words by the CEO during the presentation session to the use of function words by the CEO during the Q&A session.8 I assume the presentation session of the call is a scripted outline of the performance of the firm during the quarter. Conversations with an investor relations consultant and a member of the internal investor relations team at Morgan Stanley confirm this assumption. The set of function words during this session of the call thus serves as a baseline for which I can compare the set of function words during the Q&A session of the call. A CEO is less likely to be relying on scripted responses to conference call questions if the use of function words during the Q&A session is less similar to the use of function words during the presentation session of the call. In other words, if the CEO’s speaking style changes from the presentation session to the Q&A session, he/she is less likely to be using a script to respond to analysts’ and investors’ questions. For each conference call, I first identify the presentation and Q&A sessions of the call by searching for key words such as “question” and “Q&A” within 2 lines of other key words such as “take” or “open up.”9 I then identify the chief executive officer using the titles provided during the call and obtain the portions of the call in which the executive is speaking.10 Next, I create two 7 Other methods used in prior work include comparing sentence lengths, word lengths, or uses of frequent words between two documents. However, these methods are shown to be poor indicators of authorship (see Mosteller 2010). For this reason, I use the most accepted approach of comparing function words between two documents. 8 The results of all tests remained qualitatively and quantitatively similar if I use the spokesman executive to compute the scripting measure where the spokesman is defined as the CEO or CFO who speaks for the longest portion of the conference call. See Section 6.1 for additional detail. 9 During the introduction of the call, the executives often provide an outline for the call and state they will be opening up the call for questions later on in the call. To ensure I obtain the key words when the Q&A session truly begins rather than a reference to it later in the call, I require the Q&A session to start at least 10% into the call. 10 In many instances, the conference call speaker is identified using an abbreviated version of the executive’s name. For example, the executive might be referred to as David when introduced but then Dave later in the call. I manually correct these differences to ensure I obtain the full text of the call for each executive. 10 vectors of the counts of the function words spoken by the CEO in each session of the call: π£ππ΄ and π£ππ πΈπ , respectively, where QA represents the Q&A session and PRES represents the presentation session. I then compute my measure of scripting as the cosine similarity between the two vectors using the following formula: π βπ πΊπͺπΉπ°π·π» = πππ(π½) = βπ πΈπ¨ββππ·πΉπ¬πΊ β πΈπ¨ π·πΉπ¬πΊ (1) where θ is the angle between π£ππ΄ and π£ππ πΈπ , (β) is the dot product operator, and βπ£π β is the length of vector π£π (i is equal to QA and PRES). The cosine similarity measure captures the uncentered correlation between two vectors and provides an estimate of the similarity in the use of function words by the executive during the presentation and Q&A sessions of the conference call.11 Its values range between 0 and 1 where greater values indicate greater similarity. For ease in economic interpretation in the multivariate analyses, I rank the SCRIPT measure into deciles from 0 to 9 and divide by 9 (RSCRIPT).12 I also require at least 200 words to be spoken by the CEO in both the presentation session and the Q&A session of the call to reduce measurement error. I verify the construct validity of the cosine similarity measure in identifying the speaking style of the CEO by computing the cosine similarity measure between the vector of function word counts spoken by CEO j during the Q&A (presentation) session for firm i in quarter t to the vector of the combined conference call Q&A (presentation) sessions given by CEO j for firm i during all other quarters. I then compute the cosine similarity between the CEO j Q&A (presentation) function word count vector in quarter t to nine randomly selected combined word count vectors for CEOs of other firms across the sample period. I then rank the actual CEO vector relative to Brown and Tucker (2011) use the cosine similarity measure to compare firms’ MD&A disclosures over time. Their word count vectors include all unique words in the disclosure to compare content, whereas I use only the counts of function words to compare speaking style. 12 The results remain qualitatively unchanged if I use the unranked cosine similarity measure. 11 11 the nine randomly selected CEO vectors, where values of 1 (10) indicate the actual CEO vector is the most (least) similar relative to the nine randomly-selected CEO vectors. Figure 2 presents the cumulative percentage of firms in each ranking. If the ranking were random, the percentage of firms in each ranking would be 10 percent. When comparing the Q&A session during the quarter to the Q&A sessions of other quarters (Q&A to Q&A), the results indicate that 79.7 percent of the similarity scores are highest for the actual CEO relative to the nine randomly selected CEOs. The similarity score for the actual CEO is one of the top three highest for 93.3 percent of the observations suggesting that the similarity score does a good job of identifying the speaking style of the CEO. Similarly, when comparing the presentation session during the quarter to the presentation sessions of other quarters (PRES to PRES), the results indicate that 80.5 percent of the similarity scores are highest for the actual CEO relative to the nine randomly selected CEOs suggesting that those who script the presentation session (e.g., the investor relations team) have uniquely identifiable styles.13 I then compute the cosine similarity between the presentation session vector for CEO j of firm i in quarter t and 1) the Q&A session vector for CEO j of firm i in quarter t and 2) nine randomly-selected Q&A session vectors for CEOs of other firms. I then rank the similarity score for the actual CEO vector relative to the randomly-selected CEO vectors. Figure 2 plots the 13 I further verify the accuracy of the cosine similarity measure in the most common setting used in the linguistics literature: The Federalist papers. I compute the cosine similarity between the vector of word counts for each Federalist paper and the vectors of word counts for the three known authors of the Federalist papers: John Jay, James Madison, and Alexander Hamilton. I assign an author to each paper based on the highest similarity score for each paper relative to the vectors of word counts for all other papers written by the three authors. For all five papers written by John Jay, the similarity score correctly identifies John Jay as the author. For the 51 papers known to have been written by Alexander Hamilton, the similarity score correctly identifies 48 as written by Hamilton and incorrectly identifies 3 as written by Madison. For the 14 papers known to have been written by James Madison, the similarity score correctly identifies 12 as written by Madison and incorrectly identifies 2 as written by Hamilton. For the 12 disputed papers, I find 10 of the similarity scores are highest for James Madison and 2 of the similarity scores are highest for Alexander Hamilton. These results are fairly consistent with prior research and provide additional evidence that the similarity score using the list of function words employed in this study provides an accurate measure for detecting subtle differences in style between two texts. 12 cumulative percentage of conference calls in each ranking (PRES to Q&A). I find that only 21.4 percent of the similarity scores are highest for the Q&A session of the actual CEO compared to the nine randomly-selected Q&A sessions of other CEOs. This suggests two important points. First, CEOs have unique styles relative to the investor relations teams that prepare the presentation sessions of the calls. If not, the percentage of firms with rankings closer to 1 would have been closer to 100 percent. Second, the percentage of firms with a ranking of 1 is greater than what would be expected if the rankings were random (21 percent relative to 10 percent) suggesting that some firms script their Q&A. 3.2 Test of hypothesis one I test the association between Q&A scripting and firms’ future accounting performance (Hypothesis 1) by estimating the following model similar to Core, et al. (1999), Bowen et al. (2008), and Davis, Piger, and Sedor (2012): FUT PERFi,t = α0 + α1 RSCRIPTi,t + α2 PERFi,t + α3 EARN SURPi,t + α4 ln(MVEi,t) + α5 INSTOWNi,t + α6 ln(ANAL FOLLi,t) + α7 TURNOVERi,t + α8 EARN VOLi,t + α9 RET VOLi,t + α10 ln(AGEi,t) + α11 GUIDANCEi,t + α12 GUID SURPi,t + α13 TONEi,t + α14 ln(CEO WC PRESi,t) + α15 ln(CEO WC QAi,t) + YEARQTR + INDUSTRY + εi,t. (2) The dependent variable, FUT PERFi,t, is the average accounting performance of firm i over the four quarters following quarter t. I examine two measures of future accounting performance: FUT ROAi,t and FUT CFOi,t, where FUT ROAi,t (FUT CFOi,t) is the average income before extraordinary items (operating cash flow) divided by lagged total assets for firm i over the four quarters following quarter t. The independent variable of interest is the RSCRIPTi,t variable which is the conference call Q&A scripting measure defined in section 3.1. I expect a negative 13 association between FUT PERFi,t and RSCRIPTi,t if firms script Q&A responses when they possess negative information about future firm performance. I include several additional firm-specific variables to control for factors likely associated with Q&A scripting and future firm performance. I first include the current value of PERFi,t to control for persistence in the performance measures (Barber and Lyon 1996). PERFi,t is measured as return on assets (ROAi,t) or cash flow from operations scaled by lagged total assets (CFOi,t) for firm i in quarter t when FUT ROAi,t and FUT CFOi,t are the dependent variables, respectively. Next, I include the natural logarithm of market value of equity (ln(MVEi,t)) to control for firm size and expect larger firms have higher future accounting performance (Core et al. 1999). I also include the earnings surprise for firm i in quarter t (EARN SURPi,t) defined as IBES actual EPS less analysts’ median consensus forecast prior to the conference call date divided by share price at the end of the quarter and expect a negative coefficient consistent with Davis, Piger and Sedor (2012). I also include the standard deviation of earnings in the previous 16 quarters (EARN VOLi,t) and the standard deviation of monthly stock returns over the previous twelve months (RET VOLi,t) to control for firm risk. Consistent with prior research, I expect a negative association between future performance and risk (Minton et al. 2002; Bowen et al. 2008; Core et al. 1999; Davis, Piger, and Sedor 2012). I also control for the firm’s life cycle stage by including firm age (ln(AGEi,t)) defined as the natural logarithm of the number of years since the firm first appeared on Compustat as of quarter t. I expect younger firms have lower future performance. I control for additional factors potentially associated with my scripting measure: the percentage of institutional ownership of the firm (INST OWNi,t), the natural logarithm of the number of analysts following the firm during the quarter (ln(ANAL FOLLi,t)), and the stock turnover for the firm during the quarter 14 (TURNOVERi,t) defined as trading volume divided by the number of shares outstanding. I also include an indicator variable equal to 1 if the firm provides earnings guidance for the next quarter’s EPS on the conference call date and 0 otherwise (GUIDANCEi,t) to control for manager’s provision of quantitative information during the call. I use guidance data from both First Call and IBES to reduce issues associated with the completeness of the datasets (Chuk et al. 2012). I also control for the direction of the surprise in the earnings guidance according to First Call and IBES by defining a variable equal to 1 if the guidance qualifies as a positive earnings surprise, equal to 0 if the guidance does not qualify as a surprise, and equal to -1 if the guidance qualifies as a negative surprise (GUID SURPi,t). When the firm does not provide earnings guidance, GUID SURPi,t is set equal to 0. I next include several conference call specific variables. I first include conference call tone (TONEi,t) defined as the number of positive words less the number of negative words in the call divided by the total number of words in the call. The positive and negative word dictionaries are obtained from Loughran and McDonald (2011). I expect a positive association between tone and future performance if net optimistic language indicates positive information about future performance. I next include the natural logarithm of the number of words spoken by the CEO during the presentation session (ln(CEO WC PRESi,t)) and during the Q&A session of the call (ln(CEO WC QAi,t)) to control for potential measurement error in the scripting measure if larger word counts provide a more precise measurement of the differences in function words between the presentation and Q&A sessions of the conference call. Finally, I include year-quarter and industry (two-digit SIC code) indicator variables to control for differences in Q&A scripting over time and across industries. I also cluster the standard 15 errors by firm due to likely serial correlation in the dependent and independent variables (Petersen, 2009). 3.3 Test of hypothesis two To test whether scripted conference calls are associated with a negative stock market reaction at the conference call date (Hypothesis 2), I estimate the following model similar to Mayew and Venkatachalam (2012): CC CARi,t = δ0 + δ1 RSCRIPTi,t + δ2 EARN SURPi,t + δ3 ROAi,t + δ4 ln(MVEi,t) + δ5 BTMi,t + δ6 MOMi,t + δ7 RET VOLi,t + δ8 GUIDANCEi,t + δ9 GUID SURPi,t + δ10 TONEi,t + δ11 ln(CEO WC PRESi,t) + δ12 ln(CEO WC QAi,t) + (3) YEARQTR + INDUSTRY + εi,t. The dependent variable is the size and book-to-market adjusted cumulative abnormal stock return over the window [0,1] surrounding the earnings conference call date (CC CARi,t). The stock is matched to one of the 25 size-BTM Fama French portfolios based on the market capitalization of the firm at the end of June and the book value of equity of the last fiscal year end in the prior calendar year divided by the market value of equity at the end of December of the prior year. 14 The independent variable of interest is the RSCRIPTi,t measure defined in section 3.1. I expect a negative association between RSCRIPTi,t and CC CARi,t if investors interpret Q&A scripting as a negative signal of future firm performance (Hypothesis 2). I control for size, growth, and risk, which have been shown to be related to market returns (Collins and Kothari 1989). I use the natural logarithm of market value of equity (ln(MVEi,t) as the proxy for size, book-to-market (BTMi,t) as the proxy for growth, and return volatility (RET VOLi,t) as the proxy for risk. In addition, I control for return momentum (MOMi,t) defined as the The breakpoints and 25 portfolio returns are obtained from http://mba.tuck.dartmouth.edu/pages/faculty/ken.french/data_library.html. 14 Kenneth French’s website at 16 cumulative abnormal return over the [-127, -2] window prior to the conference call date. I also include the current period earnings surprise (EARN SURPi,t) and the current period return on assets (ROAi,t) to control for the market reaction to current period earnings and expect a positive coefficient on these variables. I also include the earnings guidance variables GUIDANCEi,t and GUID SURPi,t to control for quantitative information provided by the firm about future performance. I also include the conference call specific variables TONEi,t, ln(CEO WC PRESi,t), and ln(CEO WC QAi,t) to control for alternative linguistic features of the conference call and for potential measurement error in the scripting measure. Consistent with prior research, I expect a positive association between conference call tone and the market reaction to the call. Finally, I include year-quarter and industry (two-digit SIC code) indicator variables and cluster the standard errors by firm. 4. Sample selection and data I obtain a sample of earnings conference calls by first matching all non-financial firms on Compustat with non-missing total assets between 2002 and 2011 to their corresponding unique Factiva identifiers using the company name provided by Compustat.15 For the 11,702 unique Compustat firms, I find Factiva identifiers for 5,099 firms. Using each firm’s unique identifier, I then search Factiva’s FD Wire for earnings conference calls made between 2002 to 2011 and find 56,822 total calls for 3,475 unique firms.16 I remove 15,384 calls in which the CEO speaks less than 200 words in either the presentation or Q&A session of the call. Requiring financial statement data from Compustat, IBES, and CRSP further reduces the sample by 5,142 calls, 1,370 15 In cases where the match is ambiguous, I check whether the city and state of the matched firm in Factiva matches the city and state of the firm in Compustat. 16 Factiva contains different types of conference calls such as those discussing mergers and acquisitions. I focus only on earnings-related conference calls. I filter out non-earnings related conference calls by requiring the term “earnings” to be in the title of the call. I also require the conference call be made within 2 days of the earnings announcement. 17 calls, and 3,813 calls, respectively. The final sample consists of 30,773 earnings conference calls for 2,384 unique firms with sufficient data to estimate the main empirical analyses. Table 1 presents the means of the variables used in the empirical analysis for the full sample and also for each quintile of the SCRIPTi,t measure. The final column in the table reports the test statistic testing the difference between the fifth and first quintile. The mean of the scripting measure (SCRIPTi,t) is 0.797 in the bottom quintile and 0.934 in the top quintile. The mean of future return on assets (FUT ROAi,t) is 0.010 in the bottom scripting quintile and 0.005 in the top quintile and the mean of future operating cash flows (FUT CFOi,t) is 0.015 in the bottom quintile and 0.014 in the top quintile and the differences are statistically significant at the one percent level providing preliminary evidence of a negative association between Q&A scripting and future performance (Hypothesis 1). Table 1 also reports a significant difference in the cumulative abnormal return at the conference call date (CC CARi,t) between the top and bottom quintiles of the scripting measure (0.001 compared to 0.005) providing preliminary evidence that investors interpret scripting as a signal that mangers possess negative information about future firm performance (Hypothesis 2). The cumulative abnormal return in the 252 trading days following the conference call (FUT CARi,t) shows no difference between the top and bottom quintiles, suggesting that investors understand the implications of Q&A scripting and there is no drift. I also find analyst forecast revisions following the conference call (FREVi,t+1) are more negative in the top quintile of the scripting measure relative to the bottom quintile (-0.193 compared to -0.148). I also find that 19.9% of firms in the top quintile of the scripting measure provide guidance for next quarter’s EPS (GUIDANCEi,t) compared to 22.8% in the bottom. I do not, however, find a difference in analyst forecast accuracy (ACCURACYi,t+1) between the top and bottom quintiles. 18 I also report the means of the control variables used in the empirical analysis. The significant differences between the top and bottom quintiles for these variables underscore the importance of including these variables in the empirical analysis to control for alternative explanations. I specifically find that firms in the top quintile are larger with greater analyst following and institutional ownership, have lower current period market and accounting performance, have lower book-to-market ratios, have been listed on Compustat for less time, and provide more negative forecasts of future EPS. I also find that firms with CEOs who speak more words during both the presentation and Q&A sessions have more scripted conference calls which can be attributable to two forces. First, when the firm does not wish to inadvertently disclose information to outsiders, it may script longer presentations and responses to analysts’ questions to allow for less time for multiple questions to be asked. Second, higher word counts allow a more precise measurement of the scripting variable potentially creating a bias in the measure. Hence, I include these two measures in each regression specification to control for this possibility.17 5. Results 5.1. Results for hypothesis one Table 2 presents the results of estimating Equation 2. In Column 1 (2) the dependent variable is FUT ROAi,t (FUT CFOi,t). The coefficient on RSCRIPTi,t is -0.003 in Column (1) and -0.003 in Column (2) and both are significant at the one percent level. The coefficient estimates suggest that relative to firms in the bottom decile of the scripting measure, firms in the top decile have a 45 percent lower return on assets in the four quarters following the conference call (- 17 To further rule out the possibility that measurement error in the scripting measure is affecting my results, I reestimate the scripting measure holding the number of words constant across firms. I continue to find a highly positive correlation between this alternative scripting measure and the total number of words spoken by the CEO during both the presentation and Q&A sessions of the call, suggesting measurement error is not driving the large positive association between call length and my scripting measure. The results of my empirical analyses are also robust to using this alternative measure. See Section 6.1 for more detail. 19 0.003/0.0066 = -0.45) and 21 percent lower operating cash flows in the four quarters following the conference call (-0.003/0.0141 = -0.21). These results suggest that firms script Q&A when future accounting performance is poor and are consistent with my first hypothesis. The control variables indicate that larger firms with more institutional ownership, lower return volatility, and lower analyst following have higher future earnings and cash flows. I find positive coefficients on the current period performance measures consistent with persistence in performance. I also find that younger firms with higher stock turnover and lower earnings volatility have higher future cash flows but that these variables are insignificant in the future earnings regression. In addition, future earnings and cash flows are higher when firms provide guidance and when the guidance is more positive. I also find that conference call tone loads positively in both future performance regressions, suggesting that managers use positive tone when future performance is high. I do not find a relation between future performance and the number of words spoken by the CEO during the Q&A session, but lower future earnings when the presentation session is longer. 5.2. Results for hypothesis two I next estimate the relation between scripting and the market reaction at the time of the conference call. Panel A of Table 3 presents the results of estimating Equation (3). The coefficient on RSCRIPTi,t is -0.008 and significant at the one percent level in Column (1) without including the control variables. After including the control variables in Column (2), the magnitude of the coefficient drops to -0.003 but remains statistically significant at the one percent level. The coefficient in Column (2) indicates that relative to firms in the bottom decile, firms in the top decile of RSCRIPTi,t have 139 percent lower abnormal returns at the conference call date relative to the mean of CC CARi,t (-0.003/0.00216 = -1.39). This result is consistent with investors interpreting 20 scripted calls as a negative signal of future performance and supports my second hypothesis. The control variables indicate that larger and higher growth firms have lower conference call returns. I also find a negative relation between the conference call return and return momentum. Firms with more positive ROA and more positive earnings surprises also have higher abnormal returns. I also find that firms with more positive earnings guidance on the day of the call have higher abnormal returns on the day of the call, but that the decision to guide future earnings is negatively associated with the abnormal return. In addition, firms with more positive conference call tone have higher abnormal returns consistent with prior research. I also find that firms with longer presentation sessions have lower abnormal returns. I next examine whether scripted conference calls are associated with future abnormal returns to determine whether investors over or under react to scripted calls at the conference call date. Panel B reports the results of Equation (3) replacing CC CARi,t with FUT CARi,t, defined as the abnormal return for the 252 trading days following the conference call using the window [2, 254]. In Column (1) I do not find a significant relation between RSCRIPTi,t and FUT CARi,t, suggesting that the reaction at the conference call date does not reverse in future periods on average, and hence, was not an overreaction. Instead, scripted calls provide investors with a signal of future negative performance at the conference call date. However, some firms are likely to script their Q&A responses for reasons unrelated to future performance. For example, proprietary costs of inadvertent disclosure can induce some firms to script their Q&A responses to avoid revealing information about the firm’s products. In addition, managers who are less confident in their ability to respond to questions are likely to rely on scripted responses to avoid tarnishing their reputational capital. For these firms, when future performance materializes and the market’s negative prior assessment of performance is proved 21 inaccurate, the negative stock market response is likely to reverse. I test this conjecture by including the interaction between RSCRIPTi,t and an indicator variable equal to 1 for below median values of FUT ROAi,t (LOW FUT ROAi,t) as an additional control variable in the second column of Panel B. I expect a positive coefficient on RSCRIPTi,t if returns reverse for firms with high subsequent performance. In contrast, I expect the sum of the coefficients on the RSCRIPTi,t measure and the interaction between RSCRIPTi,t and LOW FUT ROAi,t to be insignificant if returns do not reverse for firms with poor subsequent performance. The results in Column (2) are consistent with these expectations. The coefficient on RSCRIPTi,t is 0.032 and is significant at the one percent level. In contrast, the sum of the coefficients on the RSCRIPTi,t measure and the interaction between RSCRIPTi,t and LOW FUT ROAi,t is 0.005 and is insignificant. Next, I corroborate the results in Panel A of Table 3 by examining revisions of analysts’ EPS forecasts for quarter t+1 following the conference call date. Specifically, I regress analyst forecast revisions, FREVi,t+1, defined as the median analyst EPS forecast for quarter t+1 for all forecasts made within 30 days following the conference call date less the median consensus forecast of quarter t+1 directly prior to the conference call divided by price and multiplied by 100 on the scripting measure and other control variables.18 Table 4 presents the results and reports a negative coefficient on RSCRIPTi,t of -0.10, which is significant at the one percent level. The coefficient estimate suggests that moving from the bottom to the top decile of the RSCRIPTi,t measure is associated with a 51 percent decrease in FREVi,t+1 relative to the mean of FREVi,t+1 (0.10/-0.195 = 0.51). This result is consistent with the abnormal returns tests and suggests that analysts revise downward their forecasts of future earnings after scripted conference calls. Thus, sophisticated investors (i.e., analysts) view conference calls as a negative signal of future firm 18 I multiply by 100 to be able to observe the coefficient on the scripting variable without reporting several decimal places. 22 performance consistent with my second hypothesis. The control variables indicate that analysts revise their forecasts upward following large current period earnings surprises and following calls with positive disclosure tone. Analysts also revise their forecasts upward following positive earnings guidance, but downward if the firm decides to guide earnings. I also find that analysts revise their forecasts upward following calls with longer Q&A sessions. Overall, I find evidence consistent with my hypotheses. These results suggest that firms script Q&A responses when managers possess negative information about future firm performance, that investors interpret scripted calls negatively. 6. Do firms provide more or less information during scripted conference calls? The negative market reaction to scripted Q&A is consistent with the following two alternative explanations: 1) investors interpret scripted responses as a negative signal of future performance or 2) managers use scripted responses to provide additional information about the negative expected performance. I attempt to distinguish these explanations in two ways. First, if firms use scripted conference calls to provide additional information about future performance, scripted calls are likely associated with a greater propensity to provide guidance about future earnings. In contrast, if firms provide less information during scripted calls, I expect scripted calls to be associated with a lower propensity to provide guidance about future earnings. This is a direct measure of managers’ decisions to provide additional information during scripted earnings calls. Second, if firms provide additional information during scripted earnings calls, market participants are likely to have a richer information set to predict future firm performance. I focus on analysts who aggregate data from firm, industry, and market sources to produce earnings forecasts, stock recommendations, and other analyses to aid investors in establishing earnings expectations for the firm (see, e.g., Brown and Rozeff, 1978; Givoly and Lakonishok, 1979; Brown 23 et al., 1987; Fried and Givoly, 1982; Asquith et al., 2005; Frankel et al., 2006). Prior research suggests that conference calls are useful for analysts in establishing forecasts for future periods. For example, Bowen et al. (2002) find that conference calls improve analysts’ forecasting ability, and Mayew (2008) suggests that analysts benefit from their ability to ask questions of management during the Q&A session of the call. If analysts have a richer information set following scripted calls, I expect their forecasts to be more accurate. If, on the other hand, firms provide less information during scripted calls, I expect analyst forecasts are less accurate following scripted calls. I test whether firms are less likely to provide earnings guidance when conference calls are scripted by estimating the following model: Pr(GUIDANCEi,t) = β0 + β1 RSCRIPTi,t + β2 EARN SURPi,t + β2 ROAi,t + β4 ln(MVEi,t) + β5 INSTOWNi,t + β6 ln(ANAL FOLLi,t) + β7 TURNOVERi,t + β8 EARN VOLi,t + β9 RET VOLi,t + β10 ln(AGEi,t) + β11 TONEi,t + β12 ln(CEO WC PRESi,t) + β13 ln(CEO WC QAi,t) + β14 MEET OR BEATi,t + β15 DISPERSIONi,t + β16 TRENDi,t + εi,t. (4) GUIDANCEi,t is an indicator variable equal to 1 if the firm provides earnings guidance for the next quarter’s EPS on the conference call date and 0 otherwise. As in earlier tests, I use guidance data from both First Call and IBES to reduce issues associated with the completeness of the datasets (Chuk et al. 2012). The independent variable of interest is the RSCRIPTi,t measure defined in section 3.1. I expect a negative association between RSCRIPTi,t and GUIDANCEi,t if firms provide less information about future earnings during scripted conference calls. I control for the current period earnings surprise (EARN SURPi,t) and return on assets (ROAi,t) and expect firms are less likely to issue guidance when current period performance is poor 24 (Rogers and Van Buskirk 2013). I control for analysts’ and investors’ demand for information by including the percentage of shares held by institutional owners (INSTOWNi,t), share turnover (TURNOVERi,t), and the number of analysts following the firm (ANAL FOLLi,t) and expect positive coefficients on these variables. I also include the earnings and return volatility variables (EARN VOLi,t and RET VOLi,t) to control for the firm’s uncertainty and age (AGEi,t) to control for the firm’s life cycle stage. I also control for dispersion in analysts’ forecasts (DISPERSIONi,t) and expect a negative coefficient (Rogers and Van Buskirk 2013). I also control for the proportion of the previous four quarters that the firm has met or beat analysts’ expectations (MEET OR BEATi,t) and expect a positive coefficient (Rogers and Van Buskirk 2013). I include the conference call specific variables TONEi,t, CEO WC PRESi,t and CEO WC QAi,t to control for alternative conference call features. Finally, I include a trend variable (TRENDi,t) equal to 1 if the first quarter of 2002, equal to 2 in the second quarter of 2002, etc. to control for a trend in issuing forecasts over time. Table 5 reports the results of the logistic estimation of Equation 4. The negative and significant (one percent level) coefficient on RSCRIPTi,t of -0.275 suggests that firms are less likely to provide guidance when Q&A is scripted. The odds ratio suggests that firms in the top decile of the scripting measure are 24.7 percent less likely to guide next quarter’s EPS than firms in the bottom decile (odds ratio equals 0.753). The control variables indicate that younger firms with more positive current earnings, higher institutional ownership, more analyst coverage, lower return volatility, and more positive conference call tone are more likely to guide earnings. I also find that firms that meet or beat analysts’ expectations more often are more likely to provide guidance. Finally, firms are more likely to guide earnings when analyst forecast dispersion is lower. 25 I next test whether scripted conference calls provide more or less information for analysts by estimating the following model: ACCURACYi,t+1 = ρ0 + ρ1 RSCRIPTi,t + ρ2 EARN SURPi,t + ρ3 ROAi,t + ρ4 ln(MVEi,t) + ρ5 INSTOWNi,t + ρ6 ln(ANAL FOLLi,t) + ρ7 TURNOVERi,t + ρ8 EARN VOLi,t + ρ9 RET VOLi,t + ρ10 ln(AGEi,t) + ρ11 GUIDANCEi,t + ρ12 GUID SURPi,t + ρ13 TONEi,t + ρ14 ln(CEO WC PRESi,t) + ρ15 ln(CEO WC QAi,t) + YEARQTR + INDUSTRY + εi,t. (5) ACCURACYi,t+1 is the accuracy of analysts’ forecast revisions following the conference call defined as the absolute value of the IBES actual earnings per share for quarter t+1 less the median EPS estimate for all analysts’ forecasts made within 30 days following the conference call multiplied by negative one hundred and scaled by share price. The independent variable of interest is the RSCRIPTi,t measure defined in section 3.1. I expect a negative association between RSCRIPTi,t and ACCURACYi,t+1 if scripted conference calls are less informative for analysts. I include several variables to control for alternative explanations. Following prior research (e.g., Alford and Berger 1999; Lang and Lundholm 1996; Dichev and Tang 2009), I expect analysts to be more accurate when following larger firms (ln(MVEi,t)) with high stock turnover (TURNOVERi,t), low volatility (EARN VOLi,t and RET VOLi,t), positive earnings surprises (EARN SURPi,t), and positive earnings (ROAi,t). I include analyst following (ln(ANAL FOLLi,t) to control for the intensity of competition among analysts and expect greater competition increases analysts’ incentives to forecast accurately (Lys and Soo 1995). I include institutional ownership (INSTOWNi,t) to control for investors’ demand for information about the firm and expect higher accuracy for firms with higher ownership by institutions. I also include firm age (ln(AGEi,t)) to control for the firm’s life cycle stage and expect analysts’ forecasts are more accurate for older 26 firms with more established operations. I also include the earnings guidance variables GUIDANCEi,t and GUID SURPi,t to control for quantitative information provided by the firm about future performance and expect positive coefficients on these variables. Finally, I include the conference call specific variables as in previous tests (TONEi,t, ln(CEO WC PRESi,t), and ln(CEO WC QAi,t)) to control for alternative linguistic properties of the disclosure and for measurement error in the scripting measure. As in previous tests, I include year and industry fixed effects and cluster the standard errors by firm. Table 6 reports the results of estimating Equation (5). I find a negative and significant (ten percent level) coefficient on RSCRIPTi,t of -0.049 suggesting that moving from the bottom to the top decile of the RSCRIPTi,t variable reduces analyst forecast accuracy by 8.1 percent (0.049/0.602 = -0.081). These results suggest that analysts gain less information from scripted conference calls and their forecasting accuracy suffers as a result. The control variables indicate that analysts’ forecasts are more accurate for larger firms with higher current period earnings, more positive current period earnings surprises, higher institutional ownership, lower turnover, and lower returns and earnings volatility consistent with my expectations. Interestingly, I find that younger firms have more accurate forecasts. Analysts may exert greater effort to accurately predict earnings for these firms. Analyst forecasts are also more accurate when the firm provides guidance for the next quarter’s earnings. In addition, I find analyst forecasts are more accurate following conference calls with net positive tone and with longer Q&A sessions, suggesting that firms provide more information when management is optimistic about future performance. Overall, these results suggest that firms provide less, not more information when Q&A is scripted. The negative market reaction to scripting is therefore more consistent with scripted Q&A 27 serving as a signal of future firm performance rather than the firm providing additional information when Q&A is scripted. 7. Sensitivity and Additional Analyses 7.1 Sensitivity I perform several robustness tests to examine the sensitivity of the analyses. First, in the main empirical analysis, I use future accounting performance as a proxy for the information managers possess at the time of the conference call. However, because future accounting performance is highly correlated with current performance, the coefficient on the scripting measure may be influenced by current performance. I control for this by including current period performance in Equation (2). To provide further support of the negative association between scripting and future performance, I examine whether the results are robust to using unexpected earnings as the proxy for future performance. I use two measures of unexpected future earnings. The first is the quarterly change in earnings before extraordinary items from quarter t to quarter t+1 scaled by total assets in quarter t assuming a random walk process (UE EARN (RW)i,t+1). The second is the actual earnings per share in quarter t+1 less the median consensus analyst forecast of earnings per share for quarter t+1 for all forecasts made prior to the conference call date divided by share price and multiplied by 100 (UE EARN (ANAL)i,t+1). Table 7 presents the results of estimating the relation between unexpected future earnings and Q&A scripting including the control variables used in previous tests. I find a negative and significant (one percent level) coefficient on RSCRIPTi,t of -0.002 in Column (1) when UE EARN (RW)i,t+1 is the dependent variable. I also find a negative and significant (five percent level) coefficient on RSCRIPTi,t of -0.112 in Column (2) when UE EARN (ANAL)i,t+1 is the dependent variable. These results provide additional evidence that firms script conference call Q&A 28 responses prior to periods of low performance. The control variables indicate that larger firms with higher institutional ownership, lower analyst following, more positive earnings guidance, and more optimistic tone have more positive unexpected future earnings. Second, Table 3 reports the relation between Q&A scripting and the 2-day abnormal return in the [0,1] window surrounding the conference call date. However, firms often hold their conference calls shortly following the earnings announcement press release (Matsumoto et al. 2011). If firms script their Q&A when the current earnings surprise is negative, the 2-day return may reflect the negative surprise in current earnings and not investors’ reaction to Q&A scripting. For this reason, in Table 3, I explicitly control for the surprise in earnings. To further rule out the possibility that my scripting measure is capturing a current period earnings surprise effect, I collect conference call start times for a sub-sample of calls and use TAQ data to examine the market reaction prior to, during, and following the conference call. Specifically, for each of the conference calls in my sample, I search the website seekingalpha.com for the call start times. Seeking Alpha collects start times for calls beginning in 2006. For the 30,773 calls in my sample, I obtain the start times for 10,152 calls. I restrict my focus to calls held during trading hours with TAQ data (4,168 calls). I compute start and end times for the presentation and Q&A sessions of the call by applying Matsumoto et al. (2011)’s computed words spoken per minute (160 for the presentation and 157 for the Q&A session) to the calls in my sample. Matsumoto et al. (2011) also assume the presentation session starts 116 seconds after the scheduled start time to allow for introductory remarks, and the Q&A session starts 28 seconds after the end of the presentation to allow time for operator instructions. I then obtain price data from TAQ for the following times on the day of the call: (1) the opening price for the trading day, (2) the prices at the start and end of the presentation 29 session, (3) the prices at the start and end of the Q&A session, and (4) the price at the close of the trading day. Using these prices, I then compute the stock return for the presentation and Q&A sessions (RET(PRES)i,t and RET(QA)i,t, respectively) and also for the periods from market open to the start of the presentation session (RET(PRE)i,t) and from the end of the Q&A session to the market close (RET(POST)i,t). To control for potential patterns in intra-day trading, I subtract the median return during the same time period (i.e., during the PRE, POST, PRES, or QA periods) on all nonconference call days during the quarter to obtain period-specific measures of abnormal returns (ABN RET(PERIOD)i,t). Table 8 presents the results of re-estimating Equation (3) replacing the dependent variable with the abnormal returns during each of the periods identified above. I find a negative and significant (5 percent level) coefficient on RSCRIPTi,t of -0.005 in the ABN RET(PRE)i,t regression suggesting that a portion of the negative association between RSCRIPTi,t and the 2-day return surrounding the conference call date is due to the current period earnings surprise. However, I also find a negative and significant (10 percent level) coefficient on RSCRIPTi,t of -0.003 in the ABN RET(POST)i,t regression suggesting that investors respond to Q&A scripting apart from the current period earnings surprise effect. I also note that the coefficient on EARN SURPi,t is positive and significant (1 percent level) in the ABN RET(PRE)i,t regression but insignificant in the ABN RET(POST)i,t regression, suggesting that the earnings announcement effect is concentrated in the PRE period, not in the POST period. Interestingly, I find insignificant coefficients on RSCRIPTi,t in the ABN RET(PRES)i,t and ABN RET(QA)i,t regressions, suggesting that investors incorporate the scripting signal into prices with a delay. Third, my scripting measure compares words spoken by the CEO during the presentation and Q&A sessions of the conference call. However, for some firms, the CFO plays a more 30 predominant role in the conference call. I therefore examine whether the results are robust to using the spokesman executive to measure Q&A scripting, where the spokesman executive is defined as the CEO or CFO who speaks for the longest portion of the conference call. The results of all tests remained qualitatively and quantitatively similar using this alternative measure. Fourth, prior research suggests managers exhibit distinctive styles on their disclosure policies (Bamber, et al. 2010; Zhang, et al. 2012). If managerial characteristics associated with scripting are also associated with the firm’s future performance or the market reaction to the conference call, then the scripting measure may be biased. For example, if low ability managers are more likely to script their calls and also have poor future performance, ability represents a correlated omitted variable. To ensure the results are not driven by an unobservable manager characteristic, I include manager fixed effects in the models and find similar results (untabulated) for the main analyses with the following exceptions. The coefficient on RSCRIPTi,t loses statistical significance in the future cash flows and analyst forecast accuracy regressions. I also find the return reversal for firms with positive ex post accounting performance loses significance. However, the findings for future ROA and the market reaction to the conference call remain unchanged providing additional confidence that scripting serves as a negative signal of future performance apart from an unobservable managerial characteristic. Finally, as discussed in Section 4, the scripting measure may be subject to greater measurement error when the CEO speaks fewer words during the call. This may especially be true given the large positive association between the scripting measure and the number of words spoken by the CEO during both sessions of the call (see Table 1). To rule out the possibility that measurement error in the scripting measure is affecting my results, I re-estimate the scripting measure holding the number of words constant across firms. Specifically, I randomly select 600 31 words spoken by the CEO during both the presentation and the Q&A sessions of the call and reestimate the scripting measure using the function word count vectors of these equal-length word lists. I continue to find a highly positive correlation between this alternative scripting measure and the total number of words spoken by the CEO during both the presentation and Q&A sessions of the call, suggesting measurement error is not driving the large positive association between call length and my scripting measure. I also find qualitatively and quantitatively similar results for all tests using this alternative measure of scripting. 7.2 Class action lawsuits I next examine scripting in the litigation setting to verify that firms script conference calls during periods prior to negative events and to further validate the scripting measure. I specifically test whether firms script conference calls during periods prior to and following class action lawsuits by estimating the following model: PR(LITIGi,t) = β0 + β1 RSCRIPTi,t + CONTROLS + εi,t. (5) The dependent variable is an indicator variable equal to 1 for periods surrounding class action lawsuit filing dates (LITIGi,t) and 0 otherwise. I examine four periods surrounding each event and append a label to the dependent variable of PRE2, PRE1, POST1, or POST2 depending on the period examined. PRE2 indicates the conference call date is between one and two years prior to the filing date, PRE1 indicates the conference call date is within one year prior to the filing date, POST1 indicates the conference call date is within one year after to the filing date, and POST2 indicates the conference call date is between one and two years after to the filing date. I use class action lawsuits provided by the Stanford Law School Securities Class Action Clearinghouse. The independent variable of interest is the RSCRIPTi,t variable which is the Q&A scripting measure defined in section 3.1. I expect a positive association between RSCRIPTi,t and LITIG PRE1i,t if 32 firms are more likely to script prior to litigation events. Firms may also continue to script calls following litigation, possibly to avoid inadvertently providing additional information that can be used to build a case against the firm (Rogers and Van Buskirk 2009). If so, I also expect a positive association between RSCRIPTi,t and LITIG POST1i,t. In contrast, I do not expect to find a relation (or a less positive relation) between RSCRIPTi,t and the PRE2 and POST2 variables as these periods are less influenced by the litigation event. I include similar control variables as in the prior tests and estimate the regressions using the logistic method. Standard errors are clustered by firm. Table 9 presents the results and reports a positive and significant (one percent level) coefficient on RSCRIPTi,t when LITIGATION PRE1i,t is the dependent variable, suggesting that firms script Q&A responses prior to class action lawsuits. The odds ratio suggests that firms in the top decile of the scripting measure are 68 percent more likely to receive a class action lawsuit within one year than firms in the bottom decile (odds ratio equals 1.68). I also find a positive and significant (five percent level) coefficient on RSCRIPTi,t when LITIGATION POST1i,t is the dependent variable, suggesting that firms continue to script their calls following lawsuits consistent with Rogers and Van Buskirk (2009) who suggest that firms reduce disclosure following class action lawsuits. I do not find evidence that firms script their calls during periods greater than one year before or after the class action lawsuit filing date as evidenced by the insignificant coefficients on LITIGATION PRE2i,t and LITIGATION POST2i,t. As an additional test, I restrict my focus to firms that receive class action lawsuits and examine how scripting changes in the periods surrounding the class action filing date. For each class action filing date, I compute the average value of RSCRIPTi,t for all conference calls held in the following yearly windows surrounding the event: [-3, 2], [-2, -1], [-1, 0], [0, 1], [1, 2], and [2, 3]. Figure 3 presents the results. I find a large increase in the RSCRIPTi,t measure from the [-3, - 33 2] window to the [-2, -1] window. In addition, the RSCRIPTi,t measure is highest in the window [-1, 0] suggesting that scripting is the most prominent in the period immediately prior to receiving a class action lawsuit. Following the class action filing date, the RSCRIPTi,t measure declines. These results suggest that firms that receive class action lawsuits increase scripting prior to the filing date, possibly to avoid providing information useful in building a case against the firm. 8. Conclusion This study examines whether market participants gain information about future firm performance by identifying whether firms script responses to questions received during earnings conference calls with analysts and investors. I provide evidence that firms script responses to questions received during earnings conference calls prior to periods of poor accounting performance and that investors interpret scripted Q&A responses negatively. In particular, I find a negative association between my measure of Q&A scripting and future return on assets and future cash flows from operations in the four quarters following the conference call. I further find a negative association between the abnormal return at the time of the conference call and my measure of scripting. I argue that firms script Q&A responses when future performance is poor to avoid inadvertently providing information that can be useful in building a lawsuit against the firm. Finally, I provide evidence that scripted calls are less informative for market participants. In particular, firms are less likely to provide guidance for next quarter’s earnings when calls are scripted and analyst forecasts are less accurate following scripted calls suggesting that the negative market reaction to scripted calls is due to the signal it provides about future performance and not due to the greater levels of information provided in the call about the future performance. This paper contributes to the literature that examines the linguistic features of conference call transcripts to extract information about future firm performance. 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Function words with ranks by usage in conference calls Articles the a an Rank 1 8 34 Pronouns we our us ourselves ours i me my mine myself you your they their theyll theyd him her she 5 9 31 120 131 13 61 76 140 153 18 65 39 56 137 175 132 144 148 Impersonal Pronouns it its those anyone no one nobody 19 32 45 146 156 160 Prepositions to of in for as on with at from about by up over than into like per down through during before around versus between past under off within after across excluding until along beyond Rank 2 4 6 11 12 14 17 22 26 28 29 35 38 42 48 49 50 52 55 57 68 71 72 74 75 78 79 80 81 82 88 96 102 103 Prepositions (cont'd) above against without plus below despite towards upon following outside regarding near behind toward among inside considering minus except onto via save round concerning unlike opposite besides underneath aboard beneath amid beside Rank 104 105 106 107 108 110 111 112 113 114 115 118 119 122 124 128 129 134 135 138 147 151 154 155 157 169 170 174 182 183 184 185 Conjunctions and that so but or what now also if where because when then next still how while who further however so that since of course yet why although in fact whether once finally though provided for example therefore Rank 3 7 23 27 30 36 37 43 46 51 53 54 58 59 60 62 64 77 83 84 85 86 91 92 94 95 97 98 99 100 101 109 116 117 Conjunctions (cont'd) so far even though thus otherwise instead unless accordingly for instance on the other hand as long as even if anyway nor indeed whereas consequently similarly furthermore whenever nevertheless nonetheless as if namely wherever likewise meanwhile hence moreover till as though provided that until now incidentally on the contrary Rank 121 123 125 127 130 133 136 139 141 142 143 145 149 150 152 158 159 161 162 163 164 165 166 167 168 171 172 173 176 177 179 180 181 186 Auxiliary Verbs is are have were be will was would do has had can did being may could should doing having does might am must shall Rank 10 15 16 20 21 24 25 33 40 41 44 47 63 66 67 69 70 73 87 89 90 93 126 178 39 Appendix B. Variable Definitions Variable Definition The stock return from end of the Q&A session of the conference call to the close of the market on the day of the conference call for firm i ABN RET(POST)i,t in quarter t less the median return during the same time period for firm i on all non-conference call days during quarter t. The stock return from the market opening on the day of the conference call to the start of the presentation session of the conference call for ABN RET(PRE)i,t firm i in quarter t less the median return during the same time period for firm i on all non-conference call days during quarter t. The stock return from the start to the end of the presentation session of the conference call for firm i in quarter t less the median return ABN RET(PRES)i,t during the same time period for firm i on all non-conference call days during quarter t. The stock return from the start to the end of the Q&A session of the conference call for firm i in quarter t less the median return during the ABN RET(QA)i,t same time period for firm i on all non-conference call days during quarter t. The absolute value of IBES actual EPS in quarter t+1 less analysts' median consensus forecast of quarter t+1 EPS for all forecasts made ACCURACYi,t+1 within 30 days after the quarter t conference call multiplied by -100 and divided by price for firm i in quarter t. The number of years from the time the firm first appears in the AGEi,t Compustat database to the fiscal quarter end date for firm i in quarter t. ANAL FOLLi,t The number of analysts following firm i in quarter t. The book value of equity divided by the market value of equity for BTMi,t firm i in quarter t. The buy and hold return over the window [0,1] surrounding the earnings conference call date for firm i in quarter t less the size and book-to-market matched portfolio over the same window. The stock is matched to one of the 25 size-BTM Fama French portfolios based CC CARi,t on the market capitalization of the firm at the end of June and the book value of equity of the last fiscal year end in the prior calendar year divided by the market value of equity at the end of December of the prior year. The number of words spoken by the chief executive officer during the CEO WC PRESi,t presentation session of the earnings conference call for firm i in quarter t. The number of words spoken by the chief executive officer during the CEO WC QAi,t question and answer session of the earnings conference call for firm i in quarter t. Operating cash flows divided by lagged total assets for firm i in CFOi,t quarter t. 40 DISPERSIONi,t EARN SURPi,t EARN VOLi,t FREVi,t+1 FUT CARi,t FUT CFOi,t FUT ROAi,t GUIDANCEi,t GUID SURPi,t INSTOWNi,t LITIGATION POST1i,t LITIGATION POST2i,t LITIGATION PRE1i,t LITIGATION PRE2i,t The standard deviation of analyst forecasts of EPS for firm i in quarter t made prior to the conference call date. IBES actual EPS less the latest analysts' median consensus EPS forecast prior to the earnings announcement divided by price for firm i in quarter t. The standard deviation of earnings before extraordinary for the current and prior 15 quarters for firm i in quarter t. The median analyst EPS forecast for quarter t+1 for all forecasts made within 30 days following the conference call date less the median consensus forecast of quarter t+1 directly prior to the conference call divided by price and multiplied by 100. The buy and hold return over the window [2,254] surrounding the earnings conference call date for firm i in quarter t less the size and book-to-market matched portfolio over the same window. The stock is matched to one of the 25 size-BTM Fama French portfolios based on the market capitalization of the firm at the end of June and the book value of equity of the last fiscal year end in the prior calendar year divided by the market value of equity at the end of December of the prior year. Average operating cash flows divided by lagged total assets for the four quarters following quarter t for firm i. Average income before extraordinary items divided by lagged total assets for the four quarters following quarter t for firm i. An indicator variable equal to 1 if firm i provides earnings guidance for quarter t+1 on the day of the conference call at time t and 0 otherwise. The surprise in managers' guidance of next quarter's EPS on the day of the conference call equal to 1 if the guidance qualifies as a positive surprise, equal to 0 if the guidance does not qualify as a surprise, and equal to -1 if the guidance qualifies as a negative surprise according to First Call or IBES. If no guidance is given, the variable is set equal to 0. The number of shares held by institutional investors divided by the number of shares outstanding for firm i in quarter t. An indicator variable equal to 1 if firm i received a class action law suit within one year prior to the conference call for quarter t and 0 otherwise. An indicator variable equal to 1 if firm i received a class action law suit between one and two years prior to the conference call for quarter t and 0 otherwise. An indicator variable equal to 1 if firm i receives a class action law suit within one year following the conference call for quarter t and 0 otherwise. An indicator variable equal to 1 if firm i receives a class action law suit between one and two years following the conference call for quarter t and 0 otherwise. 41 MEET OR BEATi,t MOMi,t MVEi,t RET VOLi,t ROAi,t RSCRIPTi,t SCRIPTi,t TONEi,t TRENDi,t TURNOVERi,t UE EARN (ANAL)i,t+1 UE EARN (RW)i,t+1 The proportion of the previous four quarters as of time t in which firm i meets or beats analysts' consensus forecast estimates of EPS. The buy and hold return over the window [-127,-2] prior to the earnings conference call date for firm i in quarter t less the size and book-to-market matched portfolio over the same window. The stock is matched to one of the 25 size-BTM Fama French portfolios based on the market capitalization of the firm at the end of June and the book value of equity of the last fiscal year end in the prior calendar year divided by the market value of equity at the end of December of the prior year. Stock price multiplied by the number of common shares outstanding for firm i in quarter t. The standard deviation of monthly stock returns for the previous 12 months for firm i in quarter t. Income before extraordinary items divided by lagged total assets for firm i in quarter t. The decile ranking (0 to 9) of SCRIPTi,t divided by 9. Cosine similarity score of vectors vQA and vPRES, where vQA (vPRES) is a vector of word counts for the list of function words in Appendix A for the CEO during the Q&A (presentation) session of the firm i's earnings conference call in quarter t. The cosine similarity score is calculated as the dot product of vectors vQA and vPRES divided by the product of the magnitude of vectors vQA and vPRES. The number of positive words spoken during the conference call less the number of negative words spoken during the conference call divided by the total number of words spoken during the conference call for firm i in quarter t. The dictionary of positive and negative words is taken from Loughran and McDonald (2011). A variable equal to 1 in the first quarter of 2002, equal to 2 in the second quarter of 2002, etc. Trading volume for firm i in quarter t divided by the number of shares outstanding. IBES actual EPS for firm i in quarter t+1 less the median analyst consensus EPS forecast for firm i in quarter t+1 made prior to the conference call date divided by share price at the end of quarter t and multiplied by 100. Income before extraordinary items for firm i in quarter t+1 less income before extraordinary items in quarter t divided by total assets in quarter t. 42 FIGURE 1. PE RCE NTAGE O F FIRMS O N CO MPUS TAT WIT H AT L E AS T O NE E ARNINGS CO NFE RE NCE CAL L DURING T H E YE AR 80% PERCENTAGE OF FIRMS 70% 60% 50% 40% 30% 20% 10% 0% 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 YEAR All Compustat All Compustat with Anal Foll Figure 1. This figure presents the annual percentage of firms on Compustat with at least one earnings conference call during the year. The figure includes the percentage for all firms on Compustat and for firms on Compustat with analyst following. 43 Figure 2. This figure presents the cumulative percentage of firms in ranks that compare the cosine similarity of the firm’s conference call during a quarter to its own combined conference calls in all other quarters during the sample period relative to the combined conference calls for all quarters of nine randomly-selected firms. A ranking of 1 (10) indicates that the firm’s own conference call sessions are most (least) similar relative to the conference call sessions of the nine randomly selected firms. The PRES to PRES line compares the presentation session during the quarter to the presentation sessions of the firm and to the randomly-selected firms in all other quarters. The Q&A to Q&A line compares the Q&A session during the quarter to the Q&A sessions of the firm and to the randomly-selected firms in all other quarters. The PRES to Q&A line is slightly different. It compares the presentation session of the firm during the quarter to its own Q&A session during the quarter relative to the Q&A session of nine randomly-selected Q&A sessions of other firms. The bottom solid line represents the expected cumulative percentage of firms in each ranking if the rankings were random. 44 FIGURE 3. VAL UE S O F R S C R IPT IN YE ARLY WINDO WS S URRO UNDING T H E L IT IGAT IO N FIL ING DAT E 0.56 VALUE OF RSCRIPT 0.55 0.54 0.53 0.52 0.51 0.5 0.49 [-3, -2] [-2, -1] [-1, 0] [0, 1] [1, 2] [2, 3] YEAR WINDOW SURROUNDING THE LITIGATION FILING DATE Figure 3. This figure presents the average value of RSCRIPTi,t for all conference calls held in yearly windows surrounding the class action filing date. For example, the window [-1, 0] includes all calls made one year prior to the litigation filing date. 45 Table 1 Descriptive statistics. This table presents the means of variables used in the empirical analysis by quintile of SCRIPTi,t. The sixth column presents the test statistic of the difference in means between the top and the bottom quintile. The penultimate column reports the means for the full sample and the final column reports the standard deviations for the full sample. *, **, and *** represent significance at the 10%, 5%, and 1% levels, respectively. All continuous variables are winsorized at the 1st and 99th percentiles. All variables are defined in Appendix B. SCRIPTi,t Quintile 2 3 Variable 1 SCRIPTi,t 0.797 0.851 Dependent Variables: FUT ROAi,t FUT CFOi,t CC CARi,t FUT CARi,t FREVi,t+1 GUIDANCEi,t ACCURACYi,t+1 0.010 0.015 0.005 0.038 -0.140 0.228 -0.574 Control Variables: ROAi,t CFOi,t MVEi,t EARN SURPi,t INSTOWNi,t ANAL FOLLi,t TURNOVERi,t EARN VOLi,t RET VOLi,t BTMi,t MOMi,t AGEi,t GUID SURPi,t TONEi,t CEO WC PRESi,t CEO WC QAi,t 0.010 0.019 4,214.6 0.000 0.746 11.162 0.007 0.025 0.138 0.515 0.033 22.250 0.013 0.004 1,062.8 1,609.1 Full Sample Mean Std. Dev. 4 5 5 v. 1 0.878 0.902 0.934 312.66*** 0.872 0.049 0.008 0.015 0.004 0.055 -0.182 0.242 -0.615 0.007 0.014 0.002 0.048 -0.217 0.237 -0.608 0.004 0.013 0.001 0.042 -0.210 0.234 -0.606 0.005 0.014 -0.001 0.049 -0.225 0.199 -0.606 -7.99*** -3.48*** -4.26*** 1.28 -2.64*** -4.01*** -1.38 0.007 0.014 0.002 0.046 -0.195 0.228 -0.602 0.034 0.028 0.083 0.602 1.750 0.420 1.305 0.008 0.016 4,618.7 0.000 0.754 11.976 0.007 0.026 0.141 0.502 0.029 21.945 0.006 0.004 1,271.1 1,942.4 0.007 0.019 4,585.0 0.000 0.758 12.007 0.007 0.027 0.141 0.508 0.017 21.737 -0.002 0.004 1,397.3 2,078.9 0.004 0.015 5,413.5 -0.001 0.762 12.288 0.007 0.027 0.142 0.501 0.017 21.826 0.000 0.004 1,513.5 2,194.9 0.004 0.013 4,971.2 -0.001 0.755 12.116 0.007 0.027 0.140 0.503 0.014 21.335 -0.016 0.004 1,751.4 2,495.3 -8.77*** -3.64*** 2.98*** -4.86*** 2.32** 6.22*** 6.46*** 4.31*** 1.56 -1.85* -4.09*** -4.25*** -5.34*** -1.76* 48.11*** 39.58*** 0.007 0.016 4,760.6 0.000 0.755 11.910 0.007 0.026 0.140 0.506 0.022 21.819 0.000 0.004 1,399.2 2,064.1 0.039 0.097 15,520.0 0.011 0.208 8.659 0.005 0.033 0.066 0.361 0.270 12.165 0.306 0.005 786.6 1,237.3 46 Table 2 Conference call scripting and future accounting performance. This table presents the OLS regression results of the relation between conference call scripting and future firm performance. The dependent variables are the return on assets for the four quarters following quarter t for firm i (FUT ROAi,t) and the operating cash flow scaled by lagged total assets for firm i in the four quarters following quarter t (FUT CFOi,t) in columns 1 and 2, respectively. The independent variable of interest is the RSCRIPTi,t measure for firm i in quarter t. Year-quarter and industry (twodigit SIC code) fixed effects are included as additional independent variables. The coefficients on the year-quarter and industry indicator variables are suppressed. Standard errors are clustered by firm. All continuous variables are winsorized at the 1% and 99% levels. *, **, and *** represent significance at the 10%, 5%, and 1% levels, respectively. All variables are defined in Appendix B. [1] FUT ROAi,t Coefficient t-stat INTERCEPT RSCRIPTi,t ROAi,t CFOi,t EARN SURPi,t ln(MVEi,t) INSTOWNi,t ln(ANAL FOLLi,t) TURNOVERi,t -0.016*** -0.003*** 0.484*** EARN VOLi,t RET VOLi,t ln(AGEi,t) GUIDANCEi,t GUID SURPi,t TONEi,t ln(CEO WC PRESi,t) ln(CEO WC QAi,t) 0.013 -0.037*** -0.000 0.001* 0.004*** 0.207*** -0.001* 0.001 #OBS Adjusted R2 -0.094*** 0.004*** 0.006*** -0.005*** 0.032 30,773 0.492 -2.741 -4.123 34.106 -3.424 12.783 3.640 -7.102 0.506 1.025 -5.747 -0.034 1.767 7.527 4.205 -1.756 1.541 [2] FUT CFOi,t Coefficient t-stat 0.002 -0.003*** 0.209 -3.781 0.018*** 0.097*** 0.003*** 0.008*** -0.003*** 0.302*** 6.754 4.126 8.180 3.650 -3.674 3.872 -2.463 -6.335 -2.137 3.186 6.951 2.426 -0.768 0.851 -0.039** -0.054*** -0.002** 0.002*** 0.004*** 0.165** -0.000 0.000 30,773 0.195 47 Table 3 Cumulative abnormal returns at and following the conference call date. This table presents the OLS regression results of the relation between cumulative abnormal returns at and following the conference call date and scripting of the call. The dependent variables are the size and book-to-market adjusted buy and hold returns for the window [0,1] surrounding the conference call date (CC CARi,t) in Panel A and for the window [2,254] following the conference call date (FUT CARi,t) in Panel B. The independent variable of interest is the RSCRIPTi,t measure for firm i in quarter t. Year-quarter and industry (two-digit SIC code) fixed effects are included as additional independent variables. The coefficients on the year-quarter and industry indicator variables are suppressed. Standard errors are clustered by firm. All continuous variables are winsorized at the 1% and 99% levels. *, **, and *** represent significance at the 10%, 5%, and 1% levels, respectively. All variables are defined in Appendix B. Panel A: Conference call CAR [1] [2] CC CARi,t Coefficient t-stat CC CARi,t Coefficient t-stat INTERCEPT 0.019*** 3.198 0.050*** 4.205 RSCRIPTi,t -0.008*** -5.007 -0.003** -2.004 EARN SURPi,t 1.533*** 21.018 ROAi,t 0.104*** 6.186 ln(MVEi,t) -0.002*** -4.281 BTMi,t 0.009*** 4.573 MOMi,t -0.020*** -9.439 0.001 0.050 GUIDANCEi,t -0.004*** -3.227 GUID SURPi,t 0.039*** 21.424 TONEi,t 2.863*** 23.604 ln(CEO WC PRESi,t) -0.004*** -4.642 0.000 0.351 RET VOLi,t ln(CEO WC QAi,t) #OBS 30,773 30,773 Adjusted R2 0.002 0.100 48 Panel B: Future CAR INTERCEPT RSCRIPTi,t [1] [2] FUT CARi,t FUT CARi,t Coefficient t-stat Coefficient t-stat 0.371** 2.365 0.386*** 2.703 0.008 0.666 0.032** 2.309 -0.027 -1.246 -0.207*** -12.255 RSCRIPTi,t * LOW FUT ROAi,t LOW FUT ROAi,t EARN SURPi,t -2.254* -1.901 -1.921 -1.624 ROAi,t -0.524*** -2.591 -1.408*** -6.573 ln(MVEi,t) -0.024*** -4.653 -0.029*** -5.537 BTMi,t 0.004 0.124 0.091** 2.535 MOMi,t -0.125*** -6.017 -0.146*** -7.220 RET VOLi,t 0.255*** 2.645 0.466*** 4.879 GUIDANCEi,t -0.014 -1.542 -0.020** -2.127 GUID SURPi,t 0.035*** 4.122 0.019** 2.260 TONEi,t 2.543** 2.355 1.441 1.370 ln(CEO WC PRESi,t) -0.015* -1.959 -0.008 -1.084 -0.020*** -2.861 -0.020*** -2.871 ln(CEO WC QAi,t) #OBS Adjusted R 2 30,773 30,773 0.053 0.075 F-test: RSCRIPTi,t + RSCRIPTi,t * LOW FUT ROAi,t = 0 Value [F-stat] (p-value) 0.005 [0.83] (0.36) 49 Table 4 Analyst forecast revisions following the conference call date. This table presents the OLS regression results of the relation between analyst forecast revisions following the conference call and conference call Q&A scripting. The dependent variable is the analyst consensus forecast of EPS for quarter t+1 for all forecasts made within 30 days following the quarter t conference call less the consensus forecast of EPS for quarter t+1 immediately prior to the conference call multiplied by 100 (FREVi,t+1). The independent variable of interest is the RSCRIPTi,t measure for firm i in quarter t. Year-quarter and industry (two-digit SIC code) fixed effects are included as additional independent variables. The coefficients on the year-quarter and industry indicator variables are suppressed. Standard errors are clustered by firm. All continuous variables are winsorized at the 1% and 99% levels. *, **, and *** represent significance at the 10%, 5%, and 1% levels, respectively. All variables are defined in Appendix B. FREVi,t+1 Coefficient t-stat INTERCEPT -0.912*** -3.396 RSCRIPTi,t -0.100*** -2.885 EARN SURPi,t 7.165*** 3.392 0.461 0.785 ln(MVEi,t) 0.090*** 4.768 INSTOWNi,t 0.165** 1.976 ln(ANAL FOLLi,t) -0.038 -1.143 TURNOVERi,t -3.428 -1.084 EARN VOLi,t 0.094 0.653 RET VOLi,t 0.267 1.326 ln(AGEi,t) -0.078*** -3.260 GUIDANCEi,t -0.043** -2.308 GUID SURPi,t 0.350*** 14.504 TONEi,t 24.012*** 9.163 -0.019 -1.192 ln(CEO WC QAi,t) 0.040** 2.009 #OBS 30,293 ROAi,t ln(CEO WC PRESi,t) Adjusted R 2 0.072 50 Table 5 Earnings guidance and conference call scripting This table presents the logistic regression results of the relation between the probability of providing earnings guidance for the next quarter's EPS on the day of the conference call and conference call Q&A scripting. The dependent variable is an indicator variable equal to 1 if the firm provides earnings guidance for quarter t+1 on the day of the conference call for quarter t (GUIDANCEi,t). The independent variable of interest is the RSCRIPTi,t measure for firm i in quarter t. Standard errors are clustered by firm. All continuous variables are winsorized at the 1% and 99% levels. *, **, and *** represent significance at the 10%, 5%, and 1% levels, respectively. All variables are defined in Appendix B. Pr(GUIDANCEi,t) Coefficient z-stat INTERCEPT -1.386** -2.030 RSCRIPTi,t -0.275*** -2.591 -3.057 -1.386 2.771*** 2.913 -0.051 -0.960 INSTOWNi,t 1.056*** 4.229 ln(ANAL FOLLi,t) 0.610*** 6.152 TURNOVERi,t -9.144 -1.094 EARN VOLi,t 1.708 1.348 RET VOLi,t -2.022*** -2.854 ln(AGEi,t) -0.482*** -4.750 TONEi,t 34.081*** 4.404 ln(CEO WC PRESi,t) 0.078 1.194 ln(CEO WC QAi,t) -0.048 -0.900 MEET OR BEATi,t 0.749*** 7.037 DISPERSIONi,t -3.925*** -7.606 TRENDi,t -0.021*** -2.030 EARN SURPi,t ROAi,t ln(MVEi,t) #OBS 30,773 Pseudo R2 0.078 51 Table 6 Analyst forecast accuracy This table presents the OLS regression results of the relation between analyst forecast accuracy and scripting of the earnings conference call. The dependent variable is -100 multiplied by the absolute value of actual EPS for quarter t+1 less the median analyst consensus forecast of EPS for quarter t+1 for all forecasts made within 30 days following the conference call for quarter t scaled by price at the end of quarter t (ACCURACYi,t+1). The independent variable of interest is the RSCRIPTi,t measure for firm i in quarter t. Year-quarter and industry (two-digit SIC code) fixed effects are included as additional independent variables. The coefficients on the yearquarter and industry indicator variables are suppressed. Standard errors are clustered by firm. All continuous variables are winsorized at the 1% and 99% levels. *, **, and *** represent significance at the 10%, 5%, and 1% levels, respectively. All variables are defined in Appendix B. ACCURACYi,t+1 Coefficient t-stat INTERCEPT -2.835*** -4.984 -0.049* -1.704 EARN SURPi,t 16.986*** 8.197 ROAi,t 3.212*** 8.236 ln(MVEi,t) 0.200*** 12.630 INSTOWNi,t 0.635*** 8.612 -0.032 -1.054 TURNOVERi,t -15.175*** -4.312 EARN VOLi,t -2.061*** -4.608 RET VOLi,t -1.067*** -4.136 ln(AGEi,t) -0.185*** -6.045 GUIDANCEi,t 0.074*** 3.448 GUID SURPi,t -0.006 -0.332 10.618*** 4.820 -0.002 -0.095 0.061*** 3.974 RSCRIPTi,t ln(ANAL FOLLi,t) TONEi,t ln(CEO WC PRESi,t) ln(CEO WC QAi,t) #OBS Adjusted R 30,773 2 0.251 52 Table 7 Future unexpected earnings and conference call scripting This table presents the OLS regression results of the relation between conference call scripting and future unexpected earnings. The dependent variables are the return on assets in quarter t+1 less the return on assets in quarter t scaled by total assets in period t (UE EARN(RW)i,t) and earnings per share in quarter t+1 less the median value of analysts' forecasts of EPS of quarter t+1 made prior to the conference call date scaled by price and multiplied by 100 (UE EARN(ANAL)i,t) in columns 1 and 2, respectively. The independent variable of interest is the RSCRIPTi,t measure for firm i in quarter t. Year-quarter and industry (two-digit SIC code) fixed effects are included as additional independent variables. The coefficients on the year-quarter and industry indicator variables are suppressed. Standard errors are clustered by firm. All continuous variables are winsorized at the 1% and 99% levels. *, **, and *** represent significance at the 10%, 5%, and 1% levels, respectively. All variables are defined in Appendix B. [1] UE EARN(RW)i,t+1 Coefficient t-stat INTERCEPT [2] UE EARN(ANAL)i,t+1 Coefficient t-stat -0.004 -0.385 -2.650*** -6.029 RSCRIPTi,t -0.002*** -3.363 -0.112** -2.455 EARN SURPi,t -0.157*** -5.520 63.882*** 20.589 ROAi,t -0.414*** -26.056 4.875*** 6.450 ln(MVEi,t) 0.003*** 12.024 0.339*** 14.597 INSTOWNi,t 0.006*** 3.856 0.529*** 5.040 ln(ANAL FOLLi,t) -0.004*** -7.576 -0.299*** -6.610 TURNOVERi,t 0.170*** 3.008 -22.333*** -3.821 EARN VOLi,t -0.003 -0.309 -0.746 -1.213 RET VOLi,t -0.035*** -5.974 0.258 0.652 ln(AGEi,t) -0.001* -1.657 -0.318*** -7.515 GUIDANCEi,t 0.001** 2.435 -0.011 -0.344 GUID SURPi,t 0.005*** 9.583 0.445*** 11.822 TONEi,t 0.280*** 6.034 44.570*** 11.988 -0.001* -1.879 -0.035 -1.298 ln(CEO WC QAi,t) 0.000 1.093 0.072*** 3.082 #OBS 30,773 30,773 Adjusted R2 0.216 0.296 ln(CEO WC PRESi,t) 53 Table 8 Abnormal returns during time periods on the date of the conference call. This table presents the OLS regression results of the relation between abnormal returns in the periods surrounding the conference call and scripting of the call. The dependent variables are the abnormal returns in the following periods: (1) from the stock market open on the day of the call to the start of the presentation session (ABN RET(PRE)i,t), (2) from the start to the end of the presentation session (ABN RET(PRES)i,t), (3) from the start to the end of the Q&A session (ABN RET(QA)i,t), and (4) from the end of the Q&A session to the stock market close on the day of the call (ABN RET(POST)i,t).The independent variable of interest is the RSCRIPTi,t measure for firm i in quarter t. Year-quarter and industry (twodigit SIC code) fixed effects are included as additional independent variables. The coefficients on the year-quarter and industry indicator variables are suppressed. Standard errors are clustered by firm. All continuous variables are winsorized at the 1% and 99% levels. *, **, and *** represent significance at the 10%, 5%, and 1% levels, respectively. All variables are defined in Appendix B. INTERCEPT [1] [2] [3] [4] ABN RET(PRE)i,t Coefficient t-stat ABN RET(PRES)i,t Coefficient t-stat ABN RET(QA)i,t Coefficient t-stat ABN RET(POST)i,t Coefficient t-stat 0.007 0.486 -0.009** -2.410 0.009* 1.856 0.006 0.648 RSCRIPTi,t -0.005** -1.997 -0.001 -0.826 0.000 0.460 -0.003* -1.722 EARN SURPi,t 0.255*** 2.729 0.006 0.247 -0.003 -0.093 -0.033 -0.563 ROAi,t 0.017 0.583 0.011 1.243 -0.000 -0.034 0.049** 2.434 ln(MVEi,t) 0.000 0.138 0.000 0.215 0.001*** 2.729 -0.000 -0.677 BTMi,t 0.003 1.237 0.001 0.761 0.001 1.367 0.000 0.204 MOMi,t -0.007** -2.178 -0.000 -0.179 -0.002 -1.360 -0.007*** -2.848 RET VOLi,t -0.002 -0.131 0.005 0.986 0.016** 2.417 -0.003 -0.219 GUIDANCEi,t 0.000 0.027 0.000 0.439 -0.000 -0.181 0.000 0.130 GUID SURPi,t -0.000 -0.105 0.001 1.535 0.000 0.101 -0.002 -0.787 TONEi,t 0.246 1.365 0.072 1.300 0.117* 1.868 0.129 1.113 ln(CEO WC PRESi,t) 0.000 0.333 0.001* 1.717 -0.000 -0.667 -0.002** -1.986 ln(CEO WC QAi,t) -0.001 -0.507 -0.000 -0.448 -0.000 -0.126 0.002* 1.907 #OBS 4,168 4,168 4,168 4,168 0.010 -0.003 -0.002 0.012 Adjusted R 2 54 Table 9 Conference call scripting and litigation. This table presents the logistic regression results of the relation between conference call scripting and periods surrounding class action lawsuit filing dates. The dependent variables are LITIGATION PRE2i,t, LITIGATION PRE1i,t, LITIGATION POST1i,t, and LITIGATION POST2i,t in Columns 1 to 4, respectively. The independent variable of interest is the RSCRIPTi,t measure. Standard errors are clustered by firm. All continuous variables are winsorized at the 1% and 99% levels. *, **, and *** represent significance at the 10%, 5%, and 1% levels, respectively. All variables are defined in Appendix B. [1] [2] [3] [4] LITIGATION PRE2i,t LITIGATION PRE1i,t LITIGATION POST1i,t LITIGATION POST2i,t Coefficient z-stat Coefficient z-stat Coefficient z-stat Coefficient z-stat INTERCEPT RSCRIPTi,t EARN SURPi,t ROAi,t ln(MVEi,t) INSTOWNi,t ln(ANAL FOLLi,t) -6.660*** 0.216 3.103 -2.397 0.263*** 0.157 0.288* -6.006 1.267 0.770 -1.512 3.597 0.452 1.697 -6.948*** 0.496*** -2.263 -3.948*** 0.436*** 0.042 0.013 -6.084 3.135 -0.522 -2.578 6.124 0.112 0.083 -5.945*** 0.400** 1.248 -4.385*** 0.210*** -0.681** 0.377** -4.821 2.268 0.302 -3.264 2.611 -2.021 2.190 -7.389*** 0.174 -6.917* -3.522*** 0.375*** 0.061 0.156 -6.433 0.957 -1.688 -3.349 4.913 0.190 0.977 TURNOVERi,t EARN VOLi,t RET VOLi,t ln(AGEi,t) GUIDANCEi,t GUID SURPi,t TONEi,t ln(CEO WC PRESi,t) 18.916 3.030* 3.562*** -0.214 -0.071 0.220 -10.535 -0.119 1.636 1.705 3.200 -1.602 -0.484 1.611 -0.717 -1.038 52.004*** 0.416 3.800*** -0.434*** -0.024 -0.192 -39.069*** 0.008 5.183 0.222 3.829 -3.156 -0.159 -1.341 -3.088 0.072 46.589*** -0.541 3.218*** 0.003 0.067 0.016 -73.442*** -0.003 4.636 -0.313 3.058 0.022 0.447 0.102 -5.222 -0.030 -7.299 1.313 6.843*** -0.067 0.176 -0.237* -30.309** 0.107 -0.609 0.776 6.974 -0.487 1.210 -1.797 -2.387 0.939 ln(CEO WC QAi,t) TRENDi,t 0.129 -0.002 1.444 -0.330 0.008 -0.000 0.097 -0.033 -0.066 -0.004 -0.703 -0.654 -0.158* 0.003 -1.651 0.650 #OBS Pseudo R2 30,773 0.041 30,773 0.070 30,773 0.063 30,773 0.048 55