Challenging leaders to flourish Quality of leadership lies at the heart of any organisation’s success. Director of Cranfield’s highly respected Centre for General Management Development, Dr David Butcher, demolishes the myth of unified leadership and management by consensus. “Leadership is not a cosy, warm experience like motherhood and apple pie. There is always a lot of conflict within management teams,” he says. Cranfield’s General Management Programmes take as their mission to help participants find their own personal leadership style so as to be able to flourish within the context of their own businesses. This includes discovering 32 Alumni Magazine | Spring 2012 how to resolve conflicts and get to grips with the often difficult internal politics that go hand in hand with delivering productivity and profit. “No one learns leadership unless they are challenged.” According to David a certain degree of conflict is essential for the health of any organisation, but it is easy for this to be misunderstood. It is the personal motivation of leaders that is key. Spring 2012 | Alumni Magazine 33 We spend a lot of time before and after the programme helping and supporting participants’ learning. This is why Cranfield’s General Management Programmes score very high in the FT global rankings of open executive programmes. “How much are you going to do for yourself as a leader and how much do you do for your business? Where do you draw the line?” David asks. He adds that true leaders often have to challenge the status quo. A genuine leader will not always follow what the management above them wants. “Sometimes people in power don’t want the people below them to lead or to challenge their thinking,” he asserts. Feedback from a cohort of some three hundred senior managers a year gives the Centre for General Management Development a unique insight into best practice on the ground. The challenges faced by general managers range from the politics of mediating between diverse stakeholders, to making the business case for investment. A good leader will fight for the funds needed to develop their product or service and maintain 34 Alumni Magazine | Spring 2012 profitability. “This is not leadership in the abstract; it’s leadership in the context of challenges within each person’s own businesses,” says David. Cranfield’s flagship executive education programmes, the General Management portfolio, offers an intensive learning experience which participants can apply directly in the context of their own companies. The starter programme for talented junior managers, the Accelerated Talent Development Programme, and the more senior Cranfield General Management Programme, are taught over 14 days. The Cranfield Advanced Development Programme, designed to prepare managers for executive and board level appointments, and the ‘jewel in the crown’, the Cranfield Business Directors’ Programme, both take 17 days. Taken together, the General Management Programmes provide a ladder for career progression. On each of the four programmes participants find themselves part of a small group of people of similar seniority and experience. Each GMP is designed for groups of around twenty-four, offering intensive peer review, coaching from experienced practitioners and exposure to business leaders who share their approaches to problem solving. “What makes Cranfield’s General Management Programmes different is that they are shorter than similar programmes elsewhere and they offer a very personal focus. We work very closely with each participant. There is a very, very strong personal leadership development component, contextualised within each participant’s professional role and business situation,” explains David. In this way, participants get to discover their own authentic voice and unique brand of leadership. The classroom modules are only the first stage in a year-long process, as participants return to Cranfield three months after the end of each GMP for a review session, and again at the end of a year, when they reflect on how they are applying leadership in their businesses. “We spend a lot of time before and after the programme helping and supporting participants’ learning. This is why Cranfield’s General Management Programmes score very high in the FT global rankings of open executive programmes,” says David. Blending experience in consulting with academic teaching, Centre for General Management Development faculty take a holistic view of executive development and all have many years of experience. A staff to participant ratio of 1:6 on each programme allows for more personal tuition. Underpinning the content and learning process of each of these programmes, is the work of the Centre for General Management Development. The Centre’s role is threefold - to deliver the programmes, to support and coach faculty who work on the programmes, and to research. The Centre’s research hinges on how to improve the quality of general management development and to reflect management in the workplace. “Our research is practical and is designed to improve the content of our programmes,” says David. The Centre’s full-time team of programme directors are responsible for supporting the development of the faculty delivering the programmes. “Faculty who work on the General Management Programmes are carefully selected. It’s a very unusual model for delivering such programmes,” says David. The Cranfield General Management Programmes fit well within the business school’s alumni framework. GMP participants are automatically enrolled in the School’s alumni association where they will attend events with MBA alumni. David explains that while qualifications like the MBA are strongly grounded in breadth of management theory and are intended as preparatory for significant managerial careers, a General Management Programme has a single practical focus for participants who are at key points in their careers. That said, there is a great deal of cross fertilisation with the MBA. “MBA alumni return and enrol on a GMP when the time is right, such as preparing for a major promotion or a board level appointment. Or they may have reached a senior position and want to send some of their colleagues on a GMP as part of their development,” says David. Although enrolment on Cranfield’s General Management Programmes is by definition for the development of individuals, many companies have a long association with the programmes and year after year will put aspiring leaders through the programmes. David reels off a list that currently includes easyJet, Nissan, Ericcson, Total, Carlsberg and DB Schenker, all of whom have senior management who have passed through one of the programmes. David says all of his programme directors remain in contact with programme alumni. “Personally, I’m still in touch with the people on the first GMP that I worked on twenty years ago. One guy is now a managing director for DHL and the other has retired a multimillionaire after selling the business he started from scratch. It gives us all a lot of pride to know that we’ve given value to someone and their business. GMP participants are special people, and rightly, they expect a lot from these programmes.” Words: Stephen Hoare Photos: Martin Gammon Spring 2012 | Alumni Magazine 35