university of
exeter
Oct 2009 Issue 5
Community
Feedback
I would like to thank all
those who responded to
our recent ‘StreetWise’
Community Survey. The
response was very strong
and your feedback has already started to help us
plan upcoming community projects and campaigns.
Survey information will be used to help shape the
University and Students’ Guild community engagement
strategy - which will be available to view on the
University website in November.
StreetWise email/answerphone service
The StreetWise answerphone and email service was
launched last year to help direct enquiries from city
residents with queries or concerns about students in
the community. As we approach a new academic year
with new students moving into halls and into private
accommodation, I would like to remind city residents
about this service:
StreetWise Answerphone: 01392 264686
Email: streetwise@exeter.ac.uk
The StreetWise answerphone is not an emergency
number, but a way to record information that you
would like to bring to the University’s attention at any
time. I always endeavour to respond to residents as
soon as I can.
The StreetWise email/answerphone has helped me to address very specific issues in the short term. I have
also been able to closely monitor ongoing issues, and
to develop initiatives and campaigns to help in the
longer term.
Please bear in mind that it is also extremely useful to
know when our community projects and campaigns
are working well – this kind of feedback helps to focus
our ongoing work.
I look forward to hearing from you.
Rory Cunningham, Community Liaison Officer
StreetWise email service:
streetwise@exeter.ac.uk
StreetWise 24 hr Answer phone:
01392 264686
Success for ‘Students
on the Move’
The ‘Students on the Move’ scheme has helped to clear around
100 tonnes of waste across the city with many household items
recycled in partnership with the
University’s award winning ‘Student Re-use’ scheme.
‘Students on the Move’ was a
collaboration between the University,
Students’ Guild and City Council.
Targeted collections left many streets clean and clear
The aim of the scheme was to provide
focused refuse collections and a series of ‘Community Clear-up’ days for students
leaving their city residences during the Summer. The project was developed after
consulting with students and permanent residents. There was a desire to see more
targeted support for students leaving premises at the end of the academic year.
Students were encouraged to use special bin stickers which allowed bagged
rubbish to be quickly identified and picked up by city refuse staff.
The Community Clear-up days also provided an opportunity for students to
remove larger items of bulky waste. Many local residents were invited to take
part in the Community Clear-up events, coordinated by our Student Community
Wardens:
“This project has really made a difference to local residents. Culverland Road is
almost unrecognisable compared to previous years! It’s encouraging to see the
University and City Council working together and promoting these issues amongst
students”
Culverland Road Resident
S tudents were also encouraged to recycle as many household items as possible. A special storage unit has been sited on-campus to store recyclable goods as part
of the ‘Student Re-use’ campaign. The project is still receiving donations and a
range of charities have been collecting items to support their causes. A special
event entitled ‘Freestuff’ will distribute the remaining items to new students arriving in Autumn – so really, nothing is wasted!
Thanks to all students and permanent city residents who provided feedback about
the impact of ‘Students on the Move’. We are happy to confirm that plans are
already being made for ‘Students on the Move 2010’.
Key contacts
Rory Cunningham
Community Liaison Officer:
to talk about general community related
issues or to enquire about the StreetWise
fund phone:
01392 263721
or email: r.j.cunningham@exeter.ac.uk
StreetWise Helpline:
for highlighting community issues direct to
the University phone:
01392 264686
or email: streetwise@exeter.ac.uk
Estate Patrol:
to report or discuss off-campus incidents
involving students 24 hours a day phone:
01392 263999
or email: e.patrol@exeter.ac.uk
PC Dave Dalziel
is the Neighbourhood Beat Manager (NBM)
for the Exeter University Community. Phone:
08452 777444
(general switchboard number, ask for PC
Dalziel by name) Email: david.dalziel@
devonandcornwall.pnn.police.uk
Exeter City Council’s
Community Patrol:
If you are bothered by noise from premises
that requires investigation phone:
01392 265147
StreetWise helps youngsters
balance their budgets
StreetWise funding is helping educate Exeter’s young people about the issues of debt and how to avoid it. Law students from the University of
Exeter are being trained by the Exeter Citizens Advice Bureau and then going out to secondary schools to talk about managing money and not getting bogged down in debt.
Law firm Foot Anstey gives input to sessions and an additional grant from the Devon and Somerset
Law Society supports the volunteering efforts of Exeter’s Law students.
Julia Green, Head of Education at Foot Anstey, says:
“Financial management is a crucial topic for young people
as they learn how to manage their money and look
ahead and plan towards affording the essential and not so
essential items that we all aspire to. Knowledge and
awareness will go a long way towards avoiding some of
the common pitfalls.”
This is the second year that the Debt Literacy project has
run. Last year a pupil from Isca College of Media Arts said:
“It set me up for my future and if I get into debt I’ll know
where to go and what to do. It was great fun too!”
Students offering expert advice’
The StreetWise fund offers grants of up to £500 for projects linking students with local residents,
community organisations or local agencies. To discuss ideas for projects contact Rory Cunningham,
Community Liaison Officer on 01392 263721, or r.j.cunningham@exeter.ac.uk
More information can be found online at www.exeter.ac.uk/businessandcommunity
(office hours) or 0845 3511 060 after 5pm
Police switchboard:
to report incidents of public disorder phone:
08452 777444
for emergencies call 999
Exeter City Council’s
Cleansing Services:
for missed bin collections, to request
additional bins or to make recycling enquiries
phone: 01392 665010
Exeter City Council’s
Environmental Health team:
to report accumulations of rubbish likely to
harbour or attract vermin phone:
01392 265193
Civil Parking
Enforcement Officer:
Resident Liaison Group
Special meetings are held twice a year for residents to liaise with University staff and raise
community related issues or queries. The next Resident Liaison Meeting will be held on
Wednesday 11th of November at 6pm on the Streatham Campus. Please contact Allan
Edgcumbe, Head of Security on 01392 725447 if you would like to attend.
Term Date Changes
Please note that student term-time dates have changed for this year. This change will see
a third week added to the Christmas vacation. This extra week will result in the Spring
Term beginning on the 11th of January 2009 instead of the 4th January 2009.
to report parking offences phone:
01392 665901
(office hours) and 07850 299399 after 5pm.
Term time
s 2009-10
Autumn: M
on 5 Oct –
Spring: Mon
Summer: M
Help us make less impact on the environment by receiving StreetWise via
an email link to the University Website. Please contact Rory Cunningham
directly if you would like to receive this newsletter via email: tel. 01392 264686
or email: streetwise@exeter.ac.uk
Rory would also like to hear your ideas for future articles and features!
100% recycled :
www.exeter.ac.uk
Fri 18 Dec
i 2 Apr
11 Jan – Fr
on 3 May –
Fri 18 June