university of
exeter
December 2010 Issue 10
Community
Feedback
Dear Resident,
We are pleased to confirm
that since the start of term,
calls and emails to Streetwise
have fallen. The ‘Welcome Week’ period at the
beginning of term has also seen a significant drop
in negative feedback from permanent residents
across the city. The University’s Estate Patrol
have confirmed a similar positive start to the year
with activity on campus.
Having liaised with permanent residents, students and
a range of support staff from the University and Students’
Guild, it is clear that several positive developments have
helped with this year’s ‘Welcome Week’ period:
Early Campaigning:
Information about noise and disruption was included
in mailings for all new and returning students for the
first time. Our new Student Community Guide was
also hand-delivered to students living off-campus.
Police Presence:
The Police were able to offer an increased presence late
at night. This presence provided a crucial deterrent for
anyone intending to cause disruption.
Student Welcome Team:
Over 200 student volunteers supported fellow-students
at a range of events, offering advice and support when
necessary.
Although we cannot prevent every incident of anti-social
behaviour, the University can act quickly to help resolve
such issues in partnership with the Police.
We are pleased with the progress we have made so
far this year and would like to thank residents for their
feedback throughout term one.
Feel free to contact me at any time on the
StreetWise number: 01392 726252 or email:
streetwise@exeter.ac.uk
Please keep in touch,
Rory Cunningham, Community Liaison Officer
StreetWise email service:
streetwise@exeter.ac.uk
StreetWise 24 hr Answer phone:
01392 726252
StreetWise Dec.indd 1
Dealing with the
refuse changes
Our Student Community
Wardens were extremely busy
throughout October, delivering
Student Community Guides to
hundreds of student households
across the city. Wardens also
delivered a specially designed
fridge magnet (detailing bincollection information) in
partnership with the City Council.
“We quickly discovered that
Student Community Wardens and Bill Thorne provide information on
Victoria Street’
many student households still
had promotional materials from
campaigns in previous years – our task became one of removing
old information as well as delivering the message about the new
refuse changes. This has been extremely challenging.”
Sarah Hodges, Student Community Warden
Students receive a great deal of information from lots of different sources
at the start of term one – we felt it was important to provide students
with direct peer support from the Students Community Wardens during
this time.
Particular streets in the St James Ward have been seriously affected by refuse
accumulation - particularly narrower streets with restricted garden space.
These streets received additional support from our Student Community
Wardens who worked closely with Bill Thorne, Exeter City Council’s
Education and Enforcement Officer:
“Following a shaky start in some areas of the city, we have witnessed
strong improvements in recent weeks. We are encouraged by the
progress we have seen so far and are happy to keep pushing the key
messages.” Bill Thorne, Education and Enforcement Officer.
Term Date Changes
Term time
s
2010-11
Autumn: M
on 4 Octob
er – Fri 17
Spring: Mo
December
n 10 January
– Fri 1 Apri
Summer: M
l
on 2 May –
Fri 17 June
3/12/10 14:49:17
Key contacts
StreetWise Helpline:
for highlighting community issues direct to
the University phone: 01392 726252
or email: streetwise@exeter.ac.uk
NEW NUMBERS
Devon Highways:
to report any issue relating to the repair and
maintenance of most public roads – Devon
Highways can also remove illegal signage (flyposting)
in appropriate areas: 0845 1551004
Duncan Sandes
Communications Officer:
a first point of contact for any questions
about the building works at the University’s
Streatham campus: 01392 722391
or email j.v.cole@exeter.ac.uk
Estate Patrol:
deal with matters of security and safety and provide
a 24-hour presence on-campus. Estate Patrol can be
contacted at any time: 01392 263999
or email: e.patrol@exeter.ac.uk
PC Dave Dalziel
is the Neighbourhood Beat Manager (NBM)
for the Exeter University Community.
Phone: 08452 777444 (general switchboard
number, ask for PC Dalziel by name)
Email: david.dalziel@devonandcornwall.
pnn.police.uk
Exeter City Council’s
Community Patrol:
if you are bothered by noise from premises
that requires investigation phone: 01392 265147
(office hours) or 0845 3511 060 after 5pm
A Welcoming Start to the Year
As our Student Community Wardens were recruited
over one month earlier this year, they were able to
assist with a range of community events at the start
of term:
Oxford Road Street Party
Although this event took place in Belmont Park, there
was a strong attendance by permanent and student
residents alike. With live music, family activities and a
cake competition, this positive event gave an opportunity
for many students to meet their neighbours.
The Planting Seeds Event
Residents from Hoopern Street and Danes Road got together at the beginning of October
to focus on gardening. Over fifty window boxes were distributed with some help from the
StreetWise fund.
The Community Quiz
This well-attended event focused on bringing local residents and Postgraduate Students together
for a quiz evening. The Post Graduate Union is keen to repeat this event next year. The Deputy
Mayor, Cllr Greg Sheldon, was able to attend, representing residents from the Polsloe Ward:
“I think the quiz was very positive and shows it is possible for students and the wider
community to work well together. I look forward to next years quiz and other events during
the year. The prize was also much appreciated and raised much needed funds for the Lord
Mayor’s charity when it was raffled later.”
Festive Events!
Chris Hardy, Welfare and Community Officer for the Students Guild, has highlighted a selection
of festive/new year events that city residents may wish to enjoy over the Christmas period.
Event
Description
Date and
Time
Location
Cost
More information?
25 Shots
of Jazz
Exeter University
Jazz Orchestra will
play a jazzy twist
on some Christmas classics
Sun 12 Dec,
9pm.
Amber Rooms,
161 Sidwell
Street.
£2.50
Email
hgw201@exeter.ac.uk
A Candlelit
Christmas
with Hoi
Rhapsodi
A short Christmas
concert from Hoi
Rhapsodoi, singing
Rachmaninoff to
Whitacre
Monday 13
Dec, 8pm.
Exeter University
Chapel
£3
Email
cs361@exeter.ac.uk
Symphony
Orchestra
Winter
Concert
An evening
of orchestra
music- a mix of
contemporary
and classic
performances
Wed 15 Dec,
7.30pm.
The Mint
Methodist
Church, Fore
Street.
£7 Adults, £5
Students, £3
with an Exeter
Music Card
Email
gle202@exeter.ac.uk
Footlights
present
‘Chorus
Line’
The University
Musical Theatre
Society perform
the award winning
musical, ‘Chorus
Line’
Mon 24 – Sat
29 Jan
Exeter Northcott
Theatre
Tickets
£10 – £16,
Concessions
£8 – £12
Email
kn238@exeter.ac.uk
Chinese
New Year
With a Chinese
Market, variety
show, and fireworks. Come and
celebrate CNY in
style!
Sat 5 Feb,
12.00pm
onwards
Starting in Bedford
Square with the
parade moving
on to Cornwall
House, University
of Exeter.
Free
Email
freestarlight@hotmail.com
Police switchboard:
to report incidents of public disorder phone:
08452 777444 for emergencies call 999
Exeter City Council’s
Cleansing Services:
for missed bin collections, to request additional
bins or to make recycling enquiries phone:
01392 665010
Exeter City Council’s
Environmental Health team:
to report accumulations of rubbish likely to harbour
or attract vermin phone: 01392 265193
Civil Parking
Enforcement Officer:
to report parking offences phone: 01392 665901
The Oxford Rd Party In The Park
For more information on these and other student events, please contact Joy Taylor on
01392 726172 or Alex Bordoli on 07500 977288. Our website is www.exeterguild.org
Help us make less impact on the environment by receiving StreetWise via
an email link to the University Website. Please contact Rory Cunningham
directly if you would like to receive this newsletter via email: tel. 01392 264686
or email: streetwise@exeter.ac.uk
Rory would also like to hear your ideas for future articles and features!
www.exeter.ac.uk
2010AS151
100% recycled :
StreetWise Dec.indd 2
3/12/10 14:49:20