Data Sheet
Cisco TelePresence SX20 Quick Set
Product Overview
The Cisco TelePresence® SX20 Quick Set (SX20 Quick Set) can transform any flat panel display into a sleek and
powerful video conferencing system. The SX20 Quick Set is designed to deliver high definition video and multiparty
conferencing with the flexibility to accommodate various room size and configurations - all at a value price. The
SX20 Quick Set supports optional embedded multipoint support with Cisco® TelePresence MultiSite technology,
enabling users to add three additional participants to a video call.
SX20 Quick Set combines a powerful codec, premium resolution of 1080p, two camera choices, and a dual-display
feature in an easy-to-deploy and easy-to-use solution. Whether you're a small business just getting started with
telepresence or a large enterprise looking to expand your existing deployment, the SX20 Quick Set delivers the
performance you would expect from more expensive systems - in a compact, feature-rich and affordable package.
Cisco TelePresence SX20 Quick Set is designed to truly extend the power of in-person to everyone, everywhere.
Figure 1.
Cisco TelePresence SX20 Quick Set in a Small Meeting Room Environment
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Features and Benefits
Table 1 summarizes the primary features for the Cisco TelePresence SX20 Quick Set.
Table 1.
Cisco TelePresence SX20 Quick Set Feature Summary
Feature Summary
Design Features
● Transforms a flat panel display into a 1080p high-definition meeting space
● Intuitive connections make setup as easy as connecting a DVD player
● Provides up to 1080p60 resolution - compatible with standards-based video without loss of features
● Sleek, compact design
Application Features
● Multimedia and presentations can be shared at the touch of a button
● Supports Cisco Intelligent Proximity for content sharing to mobile devices and wireless sharing from Macs
and PCs1
● Supports Switched Conferencing (SVC) for enhanced layouts1
● Easily control room peripherals such as lights, room dividers, curtains, directly from the Cisco TelePresence Touch
10 (optional) through customizable API2 (requires external third-party control system processor)
● Basic API available over IP (Telnet or Secure Shell Protocol [SSH]) or over RS-232 with USB adapter
● Dual-display
● High-definition content sharing up to 1080p30 resolution
● One button to push (OBTP) to start a meeting
Performance Features
● Premium resolution (1080p60)
● H.323/SIP calls up to 6 Mbps
● Built-in individually transcoded multipoint conferencing (optional) offers ability to add three additional participants
● Easy provisioning and self-configuration with Cisco Unified Communications Manager (CUCM), Cisco
TelePresence Video Communications Server (VCS), or Cisco WebEx TelePresence
● Takes advantage of the Cisco TelePresence Total Solution approach, including Cisco TelePresence ad-hoc
conferencing features, recording and streaming, and firewall traversal services
● Cisco Unified Communications Manager native support (requires Cisco Unified Communications Manager Version
8.6 or higher)
Figure 2.
Cisco TelePresence SX20 Quick Set on Optional Wall Mount
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Product Specifications
Table 2 lists the product capability specifications for the Cisco TelePresence SX20 Quick Set.
Table 2.
Product Specifications
Specification
Description
Software compatibility
Cisco TelePresence Software Version TC 5.1 or later
Cisco Collaboration Endpoint Software Version 8.0 or later (requires Touch 10 or TRC6 remote control)
Product delivered with
● SX20 or SX20N Codec, Cisco TelePresence Precision Camera (choice of Precision 40 or 12X),
Cisco TelePresence Table Microphone 20, remote control, cables, and power supply
● SX20N: TRC6 remote control, CE 8.x software
● SX20: TRC5 remote control, TC 7.3 software
Optional hardware components
● Cisco TelePresence Touch 10
● Wall mount kit
● Additional microphone
Bandwidth
● H.323 and SIP up to 6 Mbps
Minimum bandwidth for
resolution/frame rate
● 720p30 from 768 kbps
● 720p60 from 1152 kbps
● 1080p30 from 1472 kbps
● 1080p60 from 2560 kbps
Firewall Traversal
● Cisco TelePresence Expressway Technology
● H.460.18, H.460.19 firewall traversal
Video Standards
● H.263, H.263+, H.264
Video Features
● Native 16:9 widescreen
● Advanced screen layouts
● Local auto-layout
Video Inputs
(Two Inputs)
One HDMI and One DVI-I (Analog and Digital); supports formats up to maximum 1920x1080 @ 60 fps
(HD1080p60), including:
● 640x480
● 720x480
● 720x576
● 800x600
● 848x480
● 1024x768
● 1152x864
● 1280x720
● 1280x1024
● 1280x768
● 1280x800
● 1280x960
● 1360x768
● 1366x768
● 1400x1050
● 1440x900
● 1680x1050
● 1920x1080
Extended Display Identification Data (EDID)
Video Outputs
(Two Outputs)
Two HDMI Outputs Supported Formats:
● 1920 x 1080@60 fps (1080p60)
● 1920 x 1080@50 fps (1080p50)
● 1280 x 720@60 fps (720p60)
● 1280 x 720@50 fps (720p50)
● 1366 x 768@60 fps (WXGA) 3
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Specification
Description
● 1360 x 768@60 fps(WXGA) 3
● 1280 x 768@60 fps (WXGA) 3
● 1280 x 1024@60 fps3
● 1024 x 768@60 fps3
VESA Monitor Power Management (DPM)
CEC Power Management supported on HDMI output
EDID
Live Video Resolutions (Encode and Decode):
● 176 x 144@30, 60 fps (QCIF) (Decode only)
● 352 x 288@30, 60 fps (CIF)
● 512 x 288@30, 60 fps (w288p)
● 576 x 448@30, 60 fps (448p)
● 768 x 448@30, 60 fps (w448p)
● 704 x 576@30, 60 fps (4CIF)
● 1024 x 576@30, 60 fps (w576p)
● 640 x 480@30, 60 fps (VGA)
● 800 x 600@30, 60 fps (SVGA)
● 1024 x 768@30, 60 fps (XGA)
● 1280 x 768@30, 60 fps (WXGA)
● 1280 x 720@30, 60 fps (HD720p)
● 1920 x 1080@30, 60 fps (HD1080p)
Audio Standards
● G.711, G.722, G.722.1, G.728, G.729, AAC-LD and OPUS
Audio Features
● High quality 20 KHz stereo
● Two acoustic echo cancellers
● Automatic Gain Control (AGC)
● Integration with third-party audio systems
● Automatic noise reduction
● Active lip synchronization
Audio Inputs
(Four Inputs)
● Two microphones, 4-pin minijack
● One minijack for line-in (stereo)
● One audio in from camera (HDMI)
Audio Outputs
(Two Outputs)
● One minijack for line out (stereo)
Dual Stream
● H.239 (H.323) dual stream
● One HDMI, (digital main audio)
● BFCP (SIP) dual stream
● Support resolutions up to 1080p) at 30 frames per second
Multipoint Support
● Four-way embedded SIP/H.323 conferencing capability with MultiSite option
● Ad-hoc conferencing supported through:
◦ Unified Communications Manager Media Resource Group (requires a Cisco TelePresence MCU)
◦ Cisco TelePresence Multiway [requires Cisco TelePresence Video Communication Server (Cisco
VCS) and a Cisco TelePresence MCU] 3
● Ability to natively join multipoint conferences hosted on Cisco Telepresence Multipoint Switch (CTMS) 3
● Switched conferencing (SVC)1
MultiSite Features
(Embedded Multipoint)
(Optional upgrade)
● Adaptive SIP/H.323 MultiSite; resolution up to 720p30
◦ 3-way resolution up to 720p30
◦ 4-way resolution up to 576p30
● Full individual audio and video transcoding
● Individual layouts in MultiSite continuous presence
● H.323/SIP/VoIP in the same conference
● Support for Presentation (H.239/BFCP) from any participant at resolutions up to 1080p15
● Best Impression (automatic continuous presence layouts)
● H.264, encryption and dual stream from any site
● IP downspeeding
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Specification
Description
● Participants can be added by dialing in or host can dial out
● Conference rates up to 6 Mbps
Protocols
● H.323
● SIP
● ISDN (requires Cisco TelePresence ISDN Link)
Embedded Encryption
● H.323 and SIP point-to-point
● Standards-based: H.235 v3 and Advanced Encryption Standard (AES)
● Automatic key generation and exchange
● Supported in dual stream
IP Network Features
● DNS lookup for service configuration
● Differentiated services (quality of service [QoS])
● IP-adaptive bandwidth management (including flow control)
● Automatic gatekeeper discovery
● Dynamic playout and lip-sync buffering
● H.245 Dual Tone Multi-frequency (DTMF) tones in H.323
● RFC 4733 DTMF tones in SIP
● Date and time support using Network Time Protocol (NTP)
● Packet loss-based down speeding
● Uniform resource identifier (URI) dialing
● TCP/IP
● DHCP
● 802.1x network authentication
● 802.1Q Virtual LAN
● 802.1p (QoS and class of service [QoS])
● ClearPath
Cisco Unified Communications
Manager (requires Cisco Unified
Communications Manager
Version 8.6 or later)
● Native registration with Cisco Unified Communications Manager
● Basic Cisco Unified Communications Manager provisioning
● Software upgrade from Cisco Unified Communications Manager
● Cisco Discovery Protocol and DHCP option 150 support
● Basic telephony features such as hold/resume/transfer and Corporate Directory lookup
Cisco Video Communication
Server
● Recommend latest software
IPv6 Network Support
● Single call stack support for both H323 and SIP
● Dual-stack IPv4 and IPv6 for DHCP, SSH, HTTP, HTTPS, DNS, DiffServ
● Support for both Static and Automatic IP configuration (stateless address auto configuration)
Security Features
● Management using HTTPS and SSH
● IP administration password
● Menu administration password
● Disable IP services
● Network settings protection
Network Interfaces
● One LAN and Ethernet (RJ-45) 10/100/1000 Mbit
Other Interfaces
● Two USB ports can be used for serial control
System Management
● Support for the Cisco TelePresence Management Suite
● Total management using embedded SNMP, Telnet, SSH, XML, SOAP
● Remote software upload: using web server, secure copy (SCP), HTTP, HTTPS
● Cisco TelePresence Touch 10 (optional)
● Remote control and on-screen menu system
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Specification
Description
● Support for local directories (My Contacts)
Directory Services
● Unlimited entries using server directory supporting LDAP and H.350 (requires Cisco TelePresence
Management Suite)
● Unlimited number for corporate directory (through Cisco TelePresence Management Suite)
● Received calls with date and time
● Placed calls with date and time
● Missed calls with date and time
● Auto-sensing power supply
Power
● 100 - 240 VAC, 50/60 Hz
● Maximum 40 watts for codec and main camera
Operating Temperature and
Humidity
● 0°C to 40°C (32°F to 104°F) ambient temperature
Storage and Transport
Temperature
● -20°C to 60°C (-4°F to 140°F) at RH 10% - 90% (non -condensing)
SX20 Codec Dimensions
● Width: 11.8 inches (30.0 cm)
● 10% to 90% Relative Humidity (RH)
● Height: 1.4 inches (3.4 cm)
● Depth: 7.1 inches (18.0 cm)
● Weight: 3.1 pounds (1.4 kg)
Camera Overview Part Number
Precision 40 Camera
PrecisionHD 12x Camera
8x zoom (4x optical plus digital)
12x optical zoom
Motorized +15°/-25°tilt, +/- 90°pan
Motorized +15°/-25°tilt, +/- 90°pan
43.5° vertical field of view
43.5° vertical field of view
70° horizontal field of view
72° horizontal field of view
F 1.7
F 1.7
1920 x 1080 pixels progressive @ 60 fps
Automatic or manual focus, brightness, and white balance
Far-end camera control
Dual HDMI/Camera control
HDMI, HD-SDI output, and daisy chain
Upside-down mounting, manual picture flip
Upside-down mounting, picture flips automatically
Focus distance 0.3 m - infinity
1
Requires Collaboration Endpoint Software Version 8.0 or later (CE8)
2
Requires Collaboration Endpoint Software Version 8.1
3
Requires TC Software Version TC5.1 or later. Not supported in CE8
Regulatory Compliance
●
Directive 2006/95/EC (Low-Voltage Directive) - Standard IEC/EN 60950-1
●
Directive 2004/108/EC (EMC Directive) - Standard EN 55022, Class A - Standard EN 55024 - Standard EN
61000-3-2/-3-3
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●
Approved according to UL 60950-1 and CAN/CSA-C22.2 No. 60950-1-07
●
Complies with FCC CFR 47 Part 15 Class A
Ordering Information
To place an order, please contact your local Cisco representative and refer to Table 3.
Table 3.
Ordering Information
Product Name
Part Number
Compliance Model Number
Cisco TelePresence SX20 Quick Set with PrecisionHD
4x Camera (TC7 software and TRC5 remote)
CTS-SX20-PHD4X-K9
TTC7-21 (SX20 Codec)
TTC8-05 (4x Camera)
Cisco TelePresence SX20 Quick Set with PrecisionHD
12x Camera (TC7 software and TRC5 remote)
CTS-SX20-PHD12X-K9
TTC7-21 (SX20 Codec)
TTC8-02 (12x camera)
Cisco TelePresence SX20N Quick Set with Precision 40
Camera (CE8 software and TRC6 remote)
CTS-SX20N-P40-K9
TTC7-21 (SX20 Codec)
TTC8-05 (4x Camera)
Cisco TelePresence SX20 Quick Set with PrecisionHD
12x Camera (CE8 software and TRC6 remote)
CTS-SX20N-12X-K9
TTC7-21 (SX20 Codec)
TTC8-02 (12x camera)
Cisco TelePresence SX20 MultiSite option
LIC-SX20-MS
L-SX20-MS (through L-SX-SERIES-PAK)
Cisco TelePresence Touch 10 Control Device
CTS-CTRL-DVX-10
Cisco TelePresence Touch 10 PoE power injector
CTS-PWR-AIR-INJ5=
Cisco TelePresence Remote Control 5
CTS-RMT-TRC5=
Cisco TelePresence Remote Control 6 (for CE8)
CST-RMT-TRC6=
Cisco TelePresence Table Microphone 20
CTS-MIC-TABL20
Wall Mount Kit for SX20
CTS-SX20-QS-WMK
Camera Break Out Cable to RJ45 and HDMI
(both female)
CAB-PHD4XS2-SPLIT
Extension Cable for the Table Microphone 20
CAB-MIC20-EXT
TTC5-09
Cisco Service and Support
Cisco and our partners provide a broad portfolio of smart, personalized services and support that can help you
realize the full business value of your Cisco TelePresence investment by increasing business agility and network
availability. This portfolio of services accelerates business innovation by harnessing the network as a powerful
business platform. For more information about these services, please visit:
http://www.cisco.com/go/telepresenceservices.
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For More Information
For more information about the Cisco TelePresence SX20 Quick Set, http://www.cisco.com/go/telepresence or
contact your local account representative.
Printed in USA
© 2016 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
C78-688342-20
06/16
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