K:\IAC\THogan\EMAIL INCOMING\NEW REPORTS TO WORK ON\Carol Rabenhorst\ASSESSMENT REPORT \06901-017 UZ.rpt.doc ASSESSMENT OF CURRENT LEGAL AND OPERATIONAL STATUS OF HOUSING PARTNERSHIPS IN UZBEKISTAN Prepared for Prepared by Carol Rabenhorst, Irina Genstler, and Sabina Gradwal The Urban Institute Local Government Initiative Phase II—Uzbekistan United States Agency for International Development Contract No. EEU-I-00-99-00015-00, Task Order No. 811 THE URBAN INSTITUTE 2100 M Street, NW Washington, DC 20037 (202) 833-7200 www.urban.org November 2002 UI Project 06901-017 TABLE OF CONTENTS I. A. B. C. II. BACKGROUND AND OVERVIEW...........................................................................................1 Apartment Privatization............................................................................................................1 Creation of Housing Partnerships (TSJs)...................................................................................2 Conclusions............................................................................................................................2 LEGAL FRAMEWORK FOR TSJS............................................................................................2 A. B. C. D. Law on Partnerships of Housing Owners (1999) ........................................................................2 Presidential Decree on Additional Measures to Develop Activities of Housing Partnerships (February 2002) ......................................................................................................................3 Resolution of the Cabinet of Ministers, March 2002, on Additio nal Measures to Support Partnerships of Housing Owners ..............................................................................................4 Reform of Management and Control of TSJs “In Practice”...........................................................5 III. RELATIONSHIP BETWEEN TSJS AND GOVERNMENT ENTITIES...........................................6 IV. LOCAL NGO TRAINING AND HOUSING-RELATED ACTIVITIES ...........................................13 V. TSJ ACTIVITIES AND ATTITUDES .......................................................................................15 VI. RELATED USAID ACTIVITIES..............................................................................................16 VII. RELATED ACTIVITIES OF OTHER INTERNATIONAL DONORS ............................................17 VIII. CONCLUSIONS ...................................................................................................................18 ASSESSMENT OF CURRENT LEGAL AND OPERATIONAL STATUS OF HOUSING PARTNERSHIPS IN UZBEKISTAN I. BACKGROUND AND OVERVIEW From October 29 to November 5, 2002, as part of the start-up activities for the United States Agency for International Development (USAID) Local Government Initiative in Uzbekistan, a team of Urban Institute (UI) specialists1 conducted an assessment of the legal framework and current situation for creation and operation of housing partnerships (TSJs, in the Russian acronym). This report contains the findings of the assessment. The assessment was limited in time and scope, and was intended to provide a quick overview of relevant issues at the outset of the project. The information presented and conclusions drawn should be read with that in mind. As the project progresses, additional research will be undertaken to augment and clarify some of the topics discussed. A. Apartment Privatization Multifamily housing privatization began in Uzbekistan in 1993. Today, more than 95 percent of the former tenants of state-owned apartments are owners.2 The Privatization Law provided that ownership of common areas of apartments buildings was transferred to the residents along with their individual apartments. The share of common ownership was determined in accordance with the size of the individual apartment relative to the total size of all apartments. This familiar from of ownership is known throughout the world as “condominium.” In Uzbekistan, however, ownership rights and responsibilities have never been made clear to the owners. While the Privatization Law created de jure condominiums with proportionate ownership of the common property, most new owners were not aware of this. The privatization sales documents made no reference to transfer of an ownership share of common property; rather, the size in square meters of each apartment was simply increased to account for the rest of the building. Residents were confused about this seemingly arbitrary increase in the size of their apartments, and knew that this would increase their fees for communal services or maintenance, but their questions and complaints went unanswered. For the first six years after privatization, there was no apparent change in the control or management of apartment buildings. The owners of apartments were given no guidance and there was no legal framework under which they could organize and take over management of their properties. Maintenance continued to be provided by the government maintenance enterprises–the JEKs, or their successor enterprises–and the owners continued to pay the local maintenance enterprises a mandatory fee for these services. 1 Carol Rabenhorst is a lawyer and condominium expert from UI–Washington. Irina Gentsler is the Resident Advisor for the LGI project office in Tashkent, Uzbekistan. Sabina Gradwal is a housing expert for the LGI project in Bishkek, Kyrgyzstan. 2 The Agency for Housing and Communal Services states that 98.2 percent of the housing stock in Uzbekistan is in private ownership, including single family houses as well as apartments. 2 Local Government Initiative Phase II— Uzbekistan B. Creation of Housing Partnerships (TSJs) In 1999, a Law on Partnerships of Housing Owners was passed, along with sample bylaws and sample procedures for transfer of the apartment buildings into the management of the TSJs. TSJs were created in almost all buildings by the local governments, and management remained in the hands of local maintenance and communal services enterprises. In early 2002, a decree of the President and a resolution of the Cabinet of Ministers were issued, on measures to provide additional support for TSJs, including tax relief and earmarking of state and local funds for repair of apartment buildings built prior to 1991. These measures did nothing to improve the independence or owner-control of TSJs, and it remains to be seen whether they will have any positive effect on conditions in multifamily housing. C. Conclusions Continuing Lack of Owner-Control—Although almost all apartment buildings are now in TSJs, the owners have virtually no control over the most important issues regarding the operation of their property; the local government selects their leaders, sets the amount of their maintenance fees and controls the disbursement of the fees for maintenance or repairs; and decides who will manage the buildings. The fees for maintenance and communal services are paid to the local enterprises, which are under no obligation to account for the funds or how they are spent to the residents. The current legal framework and relations between TSJs and the local and state authorities are more fully discussed below. Need for State and Local Government Cooperation—TSJ formation has proceeded in a compulsory manner, with little or no participation of residents in either the initial organization or ongoing operation of the housing associations. Local authorities select the TSJ leaders, establish and collect maintenance fees, with the funds going to local communal service enterprises with no accountability for their use. Thus, there are strong vested interests at the local level in perpetuating the status quo. On the encouraging side, there is apparent recognition in official quarters (both within the national government and in some local administrations) that the system needs further reform. Given the country’s top-down political culture, the ability of LGI-II to obtain significant results in terms of introducing concepts of democratic housing governance may depend in large part on the success of UI and USAID together, early in the program, engaging the cooperation of key State-level officials in demonstrating alternative modes of TSJ organization and operation. II. LEGAL FRAMEWORK FOR TSJS A. Law on Partnerships of Housing Owners (1999) The Law on Partnerships is a standard transition-country condominium law in most respects. It provides that a TSJ is a non-commercial legal entity, founded upon the majority vote of the owners, at a Assessment of Current Legal and Operational Status of Housing Partnerships in Uzbekistan 3 meeting held on the owners’ initiative, in one or several closely related buildings united by a land parcel or infrastructure elements. The management of the property of the owners and the financial affairs of the TSJ are handled by a chairperson, a board of directors, and an internal auditing committee, all of which are to be elected by the owners who are members of the TSJ. The TSJ is registered by the local authorities (hokimiats), and thereafter all residents of the buildings comprising the TSJ are members. The common property of the buildings, which is to be managed and maintained by the TSJ, is described in the law–the roof, stairways, hallways, mechanical systems and the like. Land is transferred to the TSJ in “permanent use” rather than in true ownership. This is a socialist concept that has been eliminated in the laws of some countries of the former Soviet Union but not all. In the case of TSJs, this is not a serious problem, since the owners can exercise most rights of full ownership; for example, they may lease or sell parts of the land, if the owners vote for this. It is unlikely that all of the land would be disposed of as long as the building continues to be used for residential purposes. One highly unusual provision in the law–Article 25–may be the source of at least some of the inappropriate authority that local and state governments continue to exercise over privatized housing. This Article gives TSJs and local governments joint authority over collection of payments for services, determination of how maintenance payments collected from the owners should be used, and decisionmaking about maintenance and repair of the common property. As a result of this provision, and the attitude on the part of the state and local governments that it reflects and perpetuates, the local governments and their maintenance and communal services enterprises remain in firm control of the privatized apartment stock. TSJs that have been formed have been made answerable to the government, and owners lack the power to make their own decisions about how to maintain the common areas or operate the TSJs. Just after the Law on Partnerships was passed, the Cabinet of Ministers published sample Bylaws for operation of the TSJs, and sample Procedures on Transfer of Residential Houses into the Management of Partnerships. B. Presidential Decree on Additional Measures to Develop Activities of Housing Partnerships (February 2002) In February 2002, President Islam Karimov issued a sternly worded Decree on Additional Measures to Develop Activities of Partnerships of Housing Owners. The Decree acknowledges that 1,400 TSJs have been created since the Law on Housing Partnerships was passed, and the system of timely payment for services have been improved, but it recognizes that this is not sufficient to solve serious problems with the housing stock. It emphasizes that the owners have insufficient funds to improve the condition of their buildings, including the engineering infrastructure and common areas. To help ameliorate the financial problems of the TSJs, the Decree provides the following: (1) TSJs are free of all taxes and fees to the state budget until 2007, providing they use the funds saved for repairs Local Government Initiative Phase II— Uzbekistan 4 to and operation of the property. (2) Agreements for provision of and payment for communal services shall be concluded between the enterprises and the TSJs, with discounts in the amount of fees charged to TSJs where 100 percent of the fees are paid (15 percent discount), or more than 75 percent paid (7 percent discount). The funds saved (or rebated; it is not clear how these discounts are to be provided) are to be used for eliminating current debt for communal services, to help low-income residents pay for services, or for improvements to the building. (3) Certain funds derived from privatization of enterprises and communal services during 2002 to 2006 shall be “directed to” TSJs for reconstruction and capital repairs of in-house infrastructure systems and common use areas of apartment buildings built before 1991. (4) The Ministry of Justice and the State Agency for Housing and Communal Services (“Uzkommumhizmat”); see Section III, below) shall propose additional legislation or amendments to current law to assure compliance with the Decree. C. Resolution of the Cabinet of Ministers, March 2002, on Additional Measures to Support Partnerships of Housing Owners In accordance with instructions in the Presidential Decree of February 2002, the Cabinet of Ministers enacted a Resolution in March 2002. The Resolution states that assistance to TSJs to date has been “unsatisfactory,” and orders comprehensive improvements in the conditions of apartment buildings and economic reforms in the sphere of communal services. The provisions of the Resolution include the following, all to be accomplished within one month of the date of the Resolution: • (1) Local officials3 are ordered to: (a) provide TSJs with state acts on land use rights relating to their land parcels; (b) provide for the availability of state funds for reconstruction of the housing stock; (c) ensure mandatory installation of gas and water meters during reconstruction and capital repairs to the housing stock; and (d) organize tenders for contractors for the reconstruction and capital repair projects. • (2) State and local authorities are ordered to: (a) provide funds from the Investment Program for 2003 to 2006 for reconstruction and capital repairs to apartment buildings built before 1991, up to 3 percent of the total amount of centralized capital investments allocated for local use, (b) direct part of revenue in local budgets be used for this purpose, and (c) ensure attraction of extra-budgetary funds for public works on roads, land adjacent to apartment buildings, irrigation, street lighting, and the like. • (3) Procedures are to be developed by the Ministries of Finance and Macroeconomics and Statistics, the Central Bank, the State Tax Committee, and Uzkommunhizmat (State Agency for Housing and Communal Services) for accounting for TSJ revenue in special depository accounts, and regulations are to be prepared for directing and financing reconstruction and capital repair works. (It is interesting to note that, unlike the Presidential Decree which orders that funds be “directed to” TSJs for repairs, the Cabinet Resolution does not mention the TSJs at all in the implementation of repairs.) 3 Hokimiats of oblasts and Tashkent and the Council of Ministers of the Republic of Karakalpakstan. Assessment of Current Legal and Operational Status of Housing Partnerships in Uzbekistan 5 • (4) The Resolution recommends that commercial banks make “beneficial” credits available to TSJs for capital improvements to the housing stock. • (5) Uzkommunhizmat is to provide training for chairpersons and accountants of TSJs on issues of reforming communal services and financial and economic activities of the TSJs. • (6) The Ministry of Justice, Uzkommunhizmat, and other concerned ministries and agencies are to propose amendments to improve the legislation and regulatory framework in compliance with the Resolution. D. Reform of Management and Control of TSJs “In Practice” It is not yet clear what effect the Presidential Decree and the Resolution of the Cabinet of Ministers will have. So far, the sweeping changes that were ordered have not resulted in improvements in the relationship between TSJs and local governments or maintenance and service providers, in the condition of the multifamily housing stock, or in the independence of the financial and operational activities of the TSJs themselves. Assuming the Decree and the Resolution represent good intentions on the part of the President and the Cabinet of Ministers, however, these provisions should be helpful in creating momentum for reform of the housing sector. The Decree and the Resolution seem to be intended to get funds channeled to the TSJs, but they provide that the funds go through the local authorities. In other words, the TSJs and the local authorities continue to locked together in the effort to get buildings repairs, which gives the local governments the power to continue to control the process and the funds. Nowhere do the documents indicate that the money that TSJs collect belongs to them and it is up to the owners to decide how to spend it. In fact, there is already some evidence that the provisions in the Decree and Resolution may be viewed by at least some local authorities as merely increasing the opportunities to exploit the TSJs for economic gain. The new provisions are generally interpreted as requiring that all housing built before 1991 be repaired, with the cost split as follows: 70 percent paid by the state, 25 percent by the local governments, and 5 percent by the TSJs. TSJ representatives report that local authorities have stepped up their efforts to enforce payment obligations of the owners, even trying to force them to sign documents for loans that the owners have not approved. Pressure has been applied to force TSJs to install water and gas meters, without allowing the TSJs to select the supplier of the meters or the contractor who will install them. Bank accounts with the owners’ maintenance fees, contractors for construction work, the scope of the work to be done, and suppliers of materials are all still selected and controlled by the local authorities, not the TSJs. (See Section V, below, for fuller discussion of meetings with owners.) If the new resolutions are to have a beneficial effect on housing conditions, the rights of the owners to make their own decisions and control their own finances is more important than ever. In this sense, the timing of the LGI housing reform program is highly fortuitous. 6 Local Government Initiative Phase II— Uzbekistan III. RELATIONSHIP BETWEEN TSJS AND GOVERNMENT ENTITIES General Information—Prior to apartment privatization in 1993 and establishment of TSJs in 1999, state-owned housing was managed and maintained by state-owned housing and communal services enterprises known as JEKs. The JEKs were disbanded when the TSJs were formed. Today, there are two enterprises under local authority that have taken over some of the functions of the JEKs, the Tashkent City Communal Services Enterprise (TEKO) (Territorial Communal Maintenance Union), and the KRAVs (Communal Repairs and Emergency Services). TSJs were more or less automatically placed in a contractual relationship with these successor entities at the time the TSJs were formed by the local authorities. More owners report that they have been forced to contract with the KRAVs and to report to the TEKOs on the financial status, even if they would prefer to be self-managed. While the precise division of responsibilities was not made entirely clear during the assessment, it appears that the TEKOs perform administrative functions on behalf of the local governments in relation to the TSJs–such as collecting fees, controlling bank accounts, collecting information on payments for communal services, and the like. The KRAVs perform the actual maintenance services to buildings on an emergency basic, and maintain the communal services networks (those that outside of the apartment buildings). The KRAVs inherited the equipment and supplies that were formerly allocated to the JEKs. The state agency with responsibility for housing reform and issues relating to communal services is Uzkommunhizmat (State Agency for Housing and Communal Services), which is directly subordinated to the Cabinet of Minister; it does not have ministerial status itself. KRAVS appear to be directly subordinated to the local governments, while the TEKOs are under the control of the Cabinet of Ministers, through the Uzkommunhizmat. TEKOs are organized on two levels– state, or republican, and local (city or rayon). The city or rayon-level TEKO is responsible both to the state level organization, and also to the hokim (head of the city or rayon). It is the city or rayon-level TEKO that interacts with the TSJs on behalf of the local authorities. State Agency for Housing and Communal Services (“Uzkommunhizmat”), Training and Engineering Center (“Uzkommunukuvtashkilotchi”)—(Kurban Halidovich Magomedov, Director of Training Center). The Training Center comes under the jurisdiction of Uzkommunhizmat, the state agency described above. It is responsible for developing normative and legal acts and training materials for authorities and providers of housing and communal services. In addition, the Training Center works with a working group on housing reform and policy development called “Dialogue,” which was set up under resolution of the Cabinet of Ministers. The Agency coordinates all housing reform programs for the state government, and monitors and makes recommendations on the quality of personnel, legal, and technical issues. It supervises all government-run housing and communal service activities, including the legal entities and individuals that provide the services. Technical training courses are offered in maintenance and repair of utility services and mechanical systems–water, heat, electrical, elevators, and the like. Leaders of TSJs participate in the training, as well as employees of city maintenance enterprise and communal service providers. The cost of training is Assessment of Current Legal and Operational Status of Housing Partnerships in Uzbekistan 7 usually 5,000 sums. The local governments select the leaders of TSJs to be trained, and pay the cost of their training. According to the Director of the Training Center, TSJs elect their own leaders and are independent of local government control. They are free to conduct their own maintenance and repair activities, and they set up their own bank accounts and disburse funds in a manner that they believe is appropriate. [This information is contrary to the reports the UI team received from representatives of TSJs; see Section V, below.] The Director discussed the new Resolution under which the state, the cities, and the TSJs are to share the expenses of repairing all apartment buildings constructed before 1991. He agrees that the buildings are in poor condition, but believes it was better policy to transfer them to the residents first and then do the repairs than for the government to do the repairs and then transfer the buildings to the balance of the TSJs, even if the repair program takes a number of years. The repair program is now in its first year, and is encountering many difficulties with purchase of materials, preparing contracts, and the like. Some repair projects have begun, and a few have been completed. One of the priorities will be installation of meters for water and gas. Each building is required to purchase and install meters. Mr. Magomedov said he is very willing to cooperative with the LGI program of housing reform, and will make the Center’s resources available for training programs. He offered to communicate with the director of the State Agency about our program, but the UI team agreed that it is premature for LGI staff to meet with the State Agency directly until more is known about the current situation with TSJs and local authorities. He agreed that TSJs are not operating at an optimal level, but blames the local authorities for improper performance or misinterpretation of the laws. The State Agency is also the Government of Uzbekistan’s liaison with international agencies for matters relating to housing and communal services. For example, it is monitoring a project for water treatment under a loan from the Asian Development Bank, which includes funds for the Training Center for training in use of new equipment and implementation of water quality standards. Seminar Organized by the Training Center “Uzkommunhizmat”—Irina Gentsler was invited by Mr. Magomedov to attend a seminar sponsored by the Training Center to report on the multinational meeting on TSJs and condominiums in the former Soviet Union, held in Moldova earlier this year. The following is a report on the seminar: • Uzbekistan has the largest number of TSJs (up to 98 percent of total multi unit housing covered by TSJs), and a good legal basis for their operation. Support to TSJs by the State in terms of development of legal and normative acts was provided by the Center and the Agency, unlike in Kyrgyzstan, where there is no centralized agency to coordinate condominium activities and develop legal and normative acts for condominiums. Local Government Initiative Phase II— Uzbekistan 8 • Mr. Magomedov in his presentation recognized that Uzbekistan is facing some difficulties with TSJs, including the following: — Mistakes were made during the formation of TSJs. Though the law and the President developed a good basis for TSJ formation, local governments and executive authorities did not always comply with the requirement established by law while implementing. — Expensive housing maintenance and utilities services. Percentage of utilities fees in housing payments is very high–up to 85 percent, while common property repair and maintenance is only 15 percent. This ratio, as well as high level of tariffs for utilities is caused by a) lack of expertise and analyses of the pricing/tariff structure; b) unreasonably high norms of consumption (no metering devises); c) providers increase tariffs to have sufficient amounts of money to cover costs and repay old debts of residents/consumers. — Variety of housing maintenance fees in different regions of Uzbekistan. The Training Center is concerned by the fact that different TSJs in Tashkent have different membership fees. The Center has legal and normative acts available (for sale) for any interested person. The Center will be involved in testing regional training centers and issuing certificates authorizing them to conduct training activities on housing maintenance issues, with emphasis on the more technical issues. The general impression given by the presentation and in communication with the Center is that the Center sees itself as the primary entity for coordinating TSJ activities on behalf of the State. Best Practice Session. “Oltyn Chulpo” TSJ in Tashkent, formed in January 2001. Initially covered 9 buildings. General meeting decided on formation, elected board, internal auditing committee, and chairperson. Upon a short period of good performance, residents from neighboring buildings started applying to join the “Oltyn Chulpo” TSJ. Currently the TSJ covers 33 buildings (up to 3,000 residents; total area-15 hectares). The Chairperson of the TSJ has JEK experience. The TSJ has developed its own public awareness campaign focused on design and issue of a press release and information brochure for all residents. The TSJ had to deal with many emergency repairs during the first year of operation; for the second year, a repair plan was designed. Management is performing according to the plan. The board decides on membership fees (tariff for housing maintenance). The fee in this TSJ is relatively high in comparison to others (44 sums per square meter). The management is seeking additional financial sources. Recently the Board applied to the local government for permission to open a shop to operate a for-profit repair service for other buildings. The government rejected the application. Assessment of Current Legal and Operational Status of Housing Partnerships in Uzbekistan 9 One of the top priorities for the TSJ management is collection of fees. The management has a good communication system with residents, including those who do not reside in their apartments in the TSJ buildings. The TSJ has experience of going to courts and notary offices to deal with debts. This TSJ believes that a good relationship with local makhalya is a key to success. The Chairperson of the TSJ is a deputy head of the correspondent makhallah committee. The TSJ has good relations with local governments as well. Every week the chairperson participates in working meetings on housing issues conducted by local governments (hokimiyat). According to its leaders, the main difficulties faced by the TSJ are the following: • State-run organization developing construction-repair documents for repair of buildings charges TSJs for the service, the fee includes VAT, though the government issued a resolution to have TSJs VAT exempt. Moreover, KRAVZ’s sub -contractors for buildings’ repairs charge VAT for services/works provided to or performed for TSJs • Heat providers include VAT to the heat fees for TSJs • Electricity providers are supposed to pay TSJs a certain amount of fees collected for electricity to repair and maintain internal networks (vozmeshenie). In fact, providers transfer the money to the city (city level TEKO), and city transfers money to KRAZ. Nothing goes to the TSJs • Water and heat providers pay for in-building networks maintenance to TSJs, but the amounts are not sufficient to cover expenses • Though the state has identified a list of resident categories for benefits (rebates or discounts) on utilities payments, the corresponding funds go not to TSJs but to KRAVZ (communal repairemergence service with which the TSJs are forced to contract). The KRAVZs tell TSJs they accumulate these funds for major repairs of buildings of TSJs, but when repairs are to start, KRAVZ requires the TSJs to cover their repair costs, i.e., KRAVZ does not count the rebate or discount money as the co-funding portion of the TSJ. KRAVZ does all the repair work and bills the TSJ. • TSJs can not afford to take loans for repairs due to high interest rates • The right to use and dispose of attached land parcels. Though the Decree of the President stipulates that TSJs may uses or dispose of their land parcels, including leasing them for garages, local governments (rayon hokims) collect the corresponding rent payments and do not turn them over to the TSJs. • According to the same Decree, TSJs have the right to collect rent for non-residential premises leased to state government-funded organizations. But the State Property Committee collects rent despite of the Decree. Thus, the TSJ decided to increase maintenance fees for the affected tenants. Local Government Initiative Phase II— Uzbekistan 10 • Courts refuse to hear TSJs’ law suits because TSJs are exempt from the state fee for initiation of court actions. Main Concerns of Regional TEKO Representatives—EKO representatives report that their main concern is focused on the relationships between the TSJs, the local governments and the TEKOs.4 The local governments require that TSJs report to TEKO, and that TEKO report to the local governments. According to the current legislation, however, TSJs are not accountable to TEKOs on maintenance/management performance or on financial accounts. Nevertheless, local governments require that TEKOs report on these matters. TEKO representatives believe that if they complained to higher-level officials–either the State Agency on Housing and Communal Services or other state officials–they would be penalized in some way by the local governments, and the problems would not be solved. A second concern is that local governments formally establish TSJs and appoint their chairmen and board members. Thus, only few people participate in decision-making process on the initial stage or after. Furthermore, local governments decide on membership fees for TSJ, which contradicts the Law on Housing Partnerships. Third, the tariffs for utilities increase more rapidly than income. The Ministry of Finance establishes rates for utilities in accordance with state obligations to comply with market-oriented principles mandated by international organizations. Fourth, chairpersons or managers of TSJs and accountants need training on management, technical, accounting, and the legal framework. The state allocates funds for local governments to pay for training for TSJs. Local governments should apply to regional offices of the Training Center for training sessions for representatives of TSJs. Fifth, capital repairs issues: (a) though the state program stipulates that capital repairs are to be funded, there are no funds made available as of November 2002. Whenever allocated funds go to local governments, LG transfers funds to KRAVZ, and the latter disposes of the money. TSJs have no control over disbursement or use of the funds. Sixth, housing previously owned and maintained by enterprises, agencies, organizations remains under control (maintenance and management) of the former owners, despite the fact that the law requires that such housing be transferred to TSJs on a par with other types of housing, regardle ss of the former ownership. 4 In reading this section, it is important to note that the concerns expressed by TEKO representatives were given in a context where LGI-II staff as well as State housing authorities were present. While TEKO’s concerns seem to be quite similar to those of housing owners (See Section V), their vested interest in maintaining the status quo may make them less willing partners in reform efforts than their public statements may indicate. Assessment of Current Legal and Operational Status of Housing Partnerships in Uzbekistan 11 General TSJ Information—The government regularly issues requirements regulating TSJ operations and the supply of various types of services. For example: Reporting system—TSJs on a quarterly basis report to the Office of Statistics. The Ministry of Finance requests local governments to provide information on accounts and financial statements of TSJs on a monthly basis. There are no departments within local governments to regulate TSJ activities—This is one reason why local governments request the TEKOs to report on TSJs’ issues. Registration of regional TSJ associations should be performed by the court offices that register other NGOs, not by local governments. LGI Presentation—Irina Gentsler was asked to make a brief presentation on the LGI project. During the official session there were no questions or requests for information, but many of the participants mentioned that they are familiar with the Kyrgyz experience with condominiums, mainly based on UI’s video, training, and study tour (those who participated). After the seminar, some of the participants expressed interest in cooperation with the Urban Institute. In particular, Andijan and Ferghana leaders of TEKOs requested UI to consider their cities as sites for project implementation. Tashkent City Communal Services Enterprise (“TEKO”)—(Kabul Zakirovich Farmonov, Deputy Director), Mr. Farmonov is newly appointed to this position. He was formerly the deputy hokim for Unus Abad rayon of Tashkent. Formation of TSJs—According to Mr. Farmonov, TSJs in Tashkent were formed strictly in compliance with the legislation. Residents of 20 to 30 residential multiunit buildings delegated their votes to Domkoms for the later to participate in founding meetings for TSJs formation. Most of the TSJs in Tashkent cover up to 5,000 units. Typically, Domkoms would become members of the boards of TSJs. The chairperson would be elected from among the residents of the buildings joined in the TSJ. The elected chairperson has the right to sign documents, including financial papers. If the chairperson does not have sufficient expertise to manage the housing, the Board could appoint or hire an executive director. If a TSJ has a chairperson and an executive director who performs management for the TSJ, only one of them would have the right to sign documents as the legal representative of the TSJ. Typically, this person would be the executive director. Boards of TSJs decide on the staff for management and maintenance of the housing and their salaries; vote for annual budgets, and control the quality of maintenance and repairs. Boards meet on a weekly basis to discuss issues and set priorities for maintenance. Utilities—Utility providers prefer contracts with individual consumers for their services, although some have contracts with TSJs. Besides contracts for services, TSJs have different contracts with providers of maintenance and repairs for in-building networks. Owners of apartments own in-building networks and are responsible for maintenance up to the first wheal (kolodets). Although there is a mechanism for calculating rebates or discounts (vozmeshenie) to TSJs by utility providers for maintenance and repair of networks, the TEKO’s approach is the following: TSJs have to prove their expenses and Local Government Initiative Phase II— Uzbekistan 12 report to providers on what had been done in terms of maintenance and repair before providers would make any reimbursement payments. This is one of the examples of the official approach to TSJs in terms of their reporting and subordination. Weaknesses of TSJs—Tashkent TEKO’s main concerns are focused on debts for utilities. Local government (rayon level of city) makhalya’s leaders have to go to residences to collect fees for utilities. The government encourages the TSJs to collect debts. In February 2002, the President issued a Decree for utilities providers to provide a discount of 15 percent of the amount owed in cases where there is 100 percent payment, and 7 percent if more than 75 percent of the debt is collected and paid to the provider. The same Decree provides for TSJs to disburse the funds from the discount for incentive payments to TSJ officers or staff members, for payment of housing maintenance debts, for support to lowincome families for their utilities payments, and for buildings repairs or improvements to attached land parcels. The second main concern is lack of skills among technicians maintaining housing. Many welleducated and qualified technicians and housing experts have left Uzbekistan since the early 1990s. Needs/desires: • Develop training centers under TEKOs, provide centers with all necessary equipment to train housing maintenance technicians • Study tours to CEE countries for TEKO’s mid -level officials, representatives of maintenance organizations, leaders of TSJs (on a quarterly basis) • Mr. Farmonov expressed his interest in European experience in professional housing management As far as Kyrgyz experience is concerned, Mr. Farmonov said he is not supportive to using Kyrgyz experience in Uzbekistan due to differences in culture, history, and the government’s approach to housing. The main difference is seen in Uz government’s continuing financial investments into housing repair and maintenance. The general impression of the meeting was that TEKO officials deem it necessary to have TSJs reporting and being accountable to TEKO so that TEKO in turn can report to local governments on the TSJs’ technical and financial issues. There seemed to be little or no awareness of the concept that the TSJs should be independent of local government control in their operations or financial management. Mr. Farmonov ensured willingness to cooperate on certain events, and to recommend candidates to participate in the project implementation. Assessment of Current Legal and Operational Status of Housing Partnerships in Uzbekistan 13 City of Andijan TEKO (Communal Services Enterprise) (Ismailov Adyl, Deputy Director)— Andijan is a city in the Ferghana Valley. Mr. Adyl, who participated in UI’s condominium development seminar for Ferghana Valley in the spring of 2002 in Osh, Kyrgyzstan, requested to meet with UI representatives to discuss the possibility of participating in the LGI program in Uzbekistan. There are 967 multi unit residential buildings in Andijan. After the Law on Housing Partnerships was adopted, 107 TSJs were formed. As of November 2002, there are only 60 to 65 TSJs still operating. Lack of housing background and expertise and insufficient will on the part of chairpersons to manage buildings in many cases has resulted in the merging of two or more relatively small TSJs into larger ones. General housing concerns—(1) lack of electricity, affecting heat, (2) lack of gas (ending point of the gas distribution networks), (3) low income of Andijan residents. TSJs’ concerns—(1) lack of understanding in terms of ownership and responsibility towards common property among regular citizens, (2) there is no mechanism in place for TSJs to deal with utilities/maintenance debts of owners selling their apartments, (real estate transactions go through registration under the notary and do not require information on debts paid from TSJs. This type of information comes from the makhallah, the head of which is not aware of payments in the buildings). Most of the buildings in Andijan need repairs—The current maintenance system is not capable of providing adequate maintenance services. Some people working for this system are interested in changes to the system for the good of housing and residents. Such representatives apply occasionally directly or through the Training Center “Uzkommunhizmat” to the government for improvement of the housing environment, but the government is not responsive. Needs/desires: • Wide public awareness campaign. Preferably basic videos on TSJ basics, operation issues focused on regular residents, to be aired on prime time on television. • Study tours to Kyrgyzstan (similar to the one he participated in) for deputy hokims/local governments, heads of local KEU (Communal maintenance departments/TEKO), and most active chairpersons of TSJs. UI agreed to attempt to communicate concerns of local and regional housing authorities to a higher level of government as recommendations of a third party for housing reforms and improvement in implementation programs. IV. LOCAL NGO TRAINING AND HOUSING-RELATED ACTIVITIES Federation for Protection of Consumers’ Rights—(Zuhra Saydaminova, Executive Director)—Mrs. Saydaminova founded the Federation in 1996 and is its executive director. The Federation is an NGO that provides education, training, and technical assistance to groups and individuals that support the development and protection of citizen and consumer rights. The Federation is identified as the only 14 Local Government Initiative Phase II— Uzbekistan NGO in Uzbekistan that has significant experience with housing problems. In additional to providing information and training to TSJ leaders, it has served as an informal gathering place for persons who wish to reform the current system of organizing and managing TSJs. It has exerted considerable pressure on the state government to address the needs of TSJs, and was instrumental in convincing the President and Cabinet of Ministers to issue the decrees relating to repairs of apartment buildings in February and March of this year. The director believes the Federation has good relations with Parliament and the central government, including the State Agency for Housing and Communal Services, but not with the local governments, who often thwart the Federation’s efforts to increase democratic decision-making among the general population. The Federation believes that the current method of managing privatized housing–through the rayon administration communal services and maintenance departments or TEKOs–should be ended, and the owners should be empowered to make decisions about housing maintenance and manage their own funds for this purpose. However, there is a great need for training and technical assistance to increase the skill level and capacity of chairpersons of TSJs. The Federation has a number of technical experts on its staff that could form a nucleus for a TSJ training program, and is very interesting in cooperating with LGI in this effort. The director believes that housing is the most corrupt sector of the economy because the funds of the owners and the state and local governments go to local officials and KRAVs, construction companies, and corrupt chairpersons of TSJs rather than to improving conditions in the housing. This situation is considered very pervasive and will be difficult to end because of the financial benefit to those who actually control the funds. Among the educational activities the Federation has engaged in are publications, consultations and “open door” sessions with representatives of TSJs, organizational meetings with apartment owners, forums for TSJ chairpersons, and mass media (radio, television, and newspapers) programs to provide information on housing reform. The preparation of a manual on operation of TSJs was prepared with the financial support of Eurasia Foundation and USAID’s Global Project. The federation has 200,000 members, who pay a fee of about 20 to 25 cents to join (10 percent of the official minimum salary of $2 to 2.50 per month), and an additional monthly fee of about one cent. Disabled persons or pensioners pay no monthly fee. The membership fees are not sufficient to sustain the Federation’s activities, but serve as a more or less symbolic commitment to the organization. The Federation’s programs are largely financed through grants and contracts with international donors. There are 4 persons on the staff and about 30 professional volunteers, including 14 who specialize in issues relating to housing and communal services. Tashkent Public Training and Education Center (Muborok Tashpulatova, Director)—The Public Training and Education Center has a 7-person staff consisting of trainers and trainers-of-trainers. The Center is involved primarily in public education–training for secondary school teachers and administrators, and development of textbooks. Some of the public education work has been sponsored by grants and contracts with Eurasia Foundation, the National Endowment for Democracy, and the Open Assessment of Current Legal and Operational Status of Housing Partnerships in Uzbekistan 15 Society (Soros Foundation). Their focus is on changing teaching methodology and “democratization” of the mentality of Uzbekistan students. The Center recently began to design an in-service training program with state sponsorship, for Tashkent local officials. The focus will be on public culture, education, and healthcare. The Center sees development of TSJs as a very challenging project due to the lack of willingness among residents to participate in any decision-making process, and the lack of knowledge about property rights and common property maintenance obligations among residents. The director suggested that UI find another training partner, because she is very pessimistic about the possibility of successfully training TSJ representatives. In 2001, Counterpart Consortium awarded the Public Education Center a contract for training and development of the Civil Society Support Centers. After 6 months, Counterpart terminated the contract dissatisfaction with the reporting and accounting practices of the Center. Because of this experience, and the Center Director’s high level of pessimism about the chance for success in training TSJs, the Center would not seem to be a likely choice for conducting the training programs of LGI. V. TSJ ACTIVITIES AND ATTITUDES The Federation for Protection of Consumers’ Rights arranged for the UI team to meet with 12 apartment owners who are active in their TSJs and 2 of the Federation’s experts on housing and utilities. The owners reported that the local authorities created the TSJs they belong to and selected the chairman without their knowledge or consent. Several of the apartment owners discussed the problems they have encountered in trying to create TSJs that are independent of government control. In a number of cases, buildings that are members of large TSJs want to withdraw and create smaller TSJs. The held meetings and received the approval of a majority of the owners and prepared all the necessary documentation, but their applications to register the smaller TSJs were turned down by the local authorities (the rayon hokim office in a micro-district of Tashkent). In one example, 5 buildings that were part of a 22building TSJ went to court to appeal for the right to withdraw and form a small TSJ, but so far they have not succeeded in this effort. The owners all reported that they have found it impossible to separate the financial management of the TSJs from the control of local authorities. They have been pressured to sign documents agreeing to take on the previous debts of the JEKs that managed their buildings. One owner, who was a member of an auditing committee, reported that of the 33 TSJs in her rayon, all but hers have signed agreements to take on the debts of the JEKs that accrued before the TSJs were organized. (For example, if a repair project was not paid for or communal service bills were not paid, those debts were kept on the balance of the building, even if it was the responsibility of the JEK to pay for these expenses from the maintenance fee income of the building, or they would be transferred back to the building if the TSJ agreed to accept the debt.) In addition, they have been forced to sign contracts for emergency services from an enterprise formed by the city authorities (KRAV), and in some cases even have been pressured to sign documents to take out loans for improvements to the buildings. One chairman said the local government representatives came to his building repeatedly to try to get him to sign an agreement to borrow 6 million sums for building 16 Local Government Initiative Phase II— Uzbekistan repairs. So far, he has successfully evaded them, but there have been reports of threats to chairmen who refuse these and other similar demands. Representatives from the city come to the buildings repeatedly to pressure the chairmen of the TSJs. In addition, the chairmen are expected to meet with the city authorities on a regular basis (at least once a week) to account for the collection of maintenance fees from the owners. The fees collected are turned over to the local maintenance companies, who refuse to report to the owners on the status of their funds or how they are used. In the few cases where repairs have begun, they are often not completed or are of very poor quality. One chairman reported that his building decided they would make repairs on their own, but when they went to withdraw money from the TSJ’s bank account, the bank said they could not do so without the permission of the city. All TSJs are required to maintain their accounts in one bank selected by the city. The bank charges higher than usual rates for services and does not pay interest on TSJ accounts. Other owners discussed problems with service providers, who refuse to deal directly with the owners of the buildings but only with the local authorities. This is contrary to the mandate of the Resolution of the Cabinet of Ministers of March 2002. The owners said there is a desperate need for training for TSJ leaders, to increase their understanding of ownership rights and to improve their financial management and technical skills. Training is also needed for local authorities and for communal service providers, since there is very little awareness of the basic rights of the owners among any of these parties. On the other hand, some owners expressed the opinion that the local authorities were well aware of the laws relating to TSJs, and used them to maintain control of the buildings and the funds that the owners are required to turn over to the local maintenance enterprises (TEKO or KRAV). All representatives agreed that it was helpful for the owners to have a forum where they could meet to discuss their common problems with experts such as those provided by the Federation. In addition to providing training and information about ownership rights, the Federation experts are available to assist owners with designing, budgeting, and implementing repair projects to improve conditions in the privatized buildings. VI. RELATED USAID ACTIVITIES Counterpart Consortium (Dina Mukhamadieva, Programs Director, and Lyudmila Tolpegina, Program Coordinator)—Counterpart operates a large program of NGO development and training. At present they are operating 15 Civil Society Support Centers in Uzbekistan. The CSSC program includes assisting local NGOs and the traditional makhallahs carry out Participatory Community Assessments to identify community problems and carry out solutions. Counterpart makes grants to the CSSCs, to local NGOs and to other community-based organizations to help them implement programs to meet communityidentified needs. There are 2 CSSCs in cities in Ferghana Valley and one in Tashkent. The program is due to end in March 2003, unless extended by USAID. Assessment of Current Legal and Operational Status of Housing Partnerships in Uzbekistan 17 Eurasia Foundation (Juliya Shevkqn, Program Officer, and Dinara Alimdjanova, Program Manager)—Eurasia has a comprehensive training and development program for NGOs, and makes grants to NGOs to implement related activities. In 2001, they made a grant of $3,000 to the Federation to develop materials and a public information campaign on various consumer rights issues. The grant-supported program was successfully implemented. Eurasia also has a grant-making advocacy program to develop the skills and capacity of makhallahs to represent the needs of constituents. ABA-CEELI (Lynn Sferazza, Advocates Program)—ABA-CEELI works with advocate groups who wish to develop seminars or training on legal-related issues. They will also assist with drafting or revisions to legislation, upon request. They do not focus on housing per se, but would cooperate in delivering materials or seminars on housing laws for NGOs, government representatives or TSJ chairmen. The Federation plans to submit a proposal for an ABA-CEELI training seminar on legal issues relating to their work. VII. RELATED ACTIVITIES OF OTHER INTERNATIONAL DONORS Open Society Institute–Soros Foundation (Umida Khusankhodjaeva, Law and Civil Society Program Coordinator)—OSI plans to undertake a program for training and technical assistance to TSJs, beginning around January 1, 2003. The goal will be to encourage the development of owner control of housing. The housing program will focus on 3 areas: (1) cooperation with communities, including TSJs, to mobilize the residents to become more active in managing their buildings; (2) working with block committees (makhallas) of local self-governments, which have played a critical role in neighborhood development and are now in charge of collecting some local taxes; and (3) public policy to encourage “social partnerships.” With regard to TSJs, the program will try to improve the legal framework; develop brochures and other information materials for owners; train owners to conduct meetings, get organized, register their TSJs, and operate more effectively; promote conflict resolution techniques among owners and with makhallas; prepare video training materials. We discussed the fact that there is considerable overlap between the OSI program and LGI, and that we should coordinate our efforts to avoid duplication and wasted effort. Ms. Khusankhodjaeva is in the process of preparing a work plan for this program, and will contact Ms. Gentsler when there is more specific information to discuss, probably in December. OSI considers the makhallas to be key players in the development of citizen-based programs. They have been regarded as highly respected members of the community, and not under the control of the government. The state is cutting off support to them, however, and forcing them to develop ways to fund their activities, such as through collecting some types of local taxes and performing other government functions. The general population looks to makhallas as leaders, but the state views them as something of a threat. Local Government Initiative Phase II— Uzbekistan 18 OSI has worked with the Federation and considers them a good partner. OSI ended its program of assistance to local governments because it was considered a “negative experience” in that the local authorities were not cooperative in introducing more transparency and citizen participation in their decision making and control of local government activities. World Bank (Dinara Isimidinova, Coordinator, Community Empowerment Network Program)—This program is just getting underway, with funding from the World Bank Institute. Ms. Isimidinova expects to have a work plan prepared by the end of November. The project will fund small projects to help develop community involvement. It will partner with a local NGO, the Businesswomen’s Association. There is a possibility of collaboration with TSJs, especially in relation to social protection of vulnerable residents who have difficulty paying for communal services. When LGI learns more about the programs of state grants to TSJs, and the discount for high percentages of collection of fees from owners for communal services, we should discuss opportunities for collaboration with the World Bank initiative. VIII. CONCLUSIONS TSJs have not been permitted to operate independently of local authorities in Uzbekistan. There appears to be growing awareness of this among the owners, however, and frustration that their rights are not being observed or protected. In addition, the recent Decree of the President and the Resolution of the Cabinet of Ministers appear to reflect at least some level of commitment on the part of state authorities to improving conditions in multifamily housing. In other countries, housing partnerships or condominium associations are not required to turn over their maintenance fees to a local authority which then makes all decisions about how to spend the funds and is not accountable to the owners. Changing the way TSJs operate in Uzbekistan will be difficult because the legal framework supports the status quo, and because the local authorities and some TSJ chairpersons benefit financially from the current arrangement. However, at least some of the owners seem well aware that the situation is undemocratic and unfair, and are highly motivated to acquire additional skills and take over management of their buildings. If local authorities can be persuaded to cooperate, and if the recent pronouncements of the President and Cabinet of Ministers are implemented to any reasonable extent, there is no reason that TSJs cannot enjoy greater success than they have to date. Wide experience in many other transition countries has shown that education of the owners remains the key to successful owner control and management of multifamily housing. Training in decision-making and financial and technical management skills, such as that provided in neighboring Kyrgyzstan, will be instrumental in improving the situation in Uzbekistan.