Cisco Collaboration Tech
Update marts 2016
Morten Skanner, mskanner@cisco.com
Per Toft, ptoft@cisco.com
Disclaimer
This deck includes reference to forward-looking features (roadmap)
which are in varying stages of development and will be offered on a
when-and-if-available basis.
Roadmap features are subject to change at the sole discretion of Cisco,
and Cisco will have no liability for delay in the delivery or failure to deliver
any of the features set forth in this document.
Derfor vil kun dele af præsentationen blive tilgængelig på cisco.com.
Deltagere der udfylder evalueringen får tilsendt en næsten fuld version af
præsentationen 
Ved spørgsmål kontakt Per Toft, ptoft@cisco.com.
Agenda
•
Collaboration System Release 11.1 og 11.5
•
Cisco-Apple udviklingssamarbejde
•
Cisco Jabber
•
Endpoint firmware
•
Collaboration Meeting Room Premises
•
Acano
•
WebEx
•
Spark
Cisco Jabber
Jabber Has Evolved
Time to Take Another Look!
•
Market Presence
•
•
•
•
•
30M+ Jabber seats, 20%+ YoY growth
Mobile Activations - ~100% YoY (CY 11-15)
CUCM / Expressway activations – 40%+ rate
No cost clients – “Jabber for Everyone”
Highlights
•
•
•
•
•
All-new compelling user experience on
Windows, Mac, iOS, Android
Addressed Top 5 Sales Objections
Shipped 4 full-featured releases in CY2015
70+ Public Customer References
Market Momentum vs. Competition
Cisco Jabber Has Evolved!
Desktop Share
(without call)
Compelling
User Experience
Persistent Chat
VPN-less Access
Single Sign On
Enterprise Deployment Market Momentum
Cisco Jabber overtakes Microsoft Lync / Skype for Business

“Cisco Unified Communications Manager
(UCM)/Jabber and Microsoft Lync/S4B are
the most commonly deployed UC solutions –
with Cisco edging out Microsoft for the first
time in this survey’s history.”

“However, the story has changed when we
look specifically at which environments are
being deployed.

“Cisco UC deployments experienced the largest
increase, growing by 14% since the previous
survey. Microsoft, by comparison, decreased
by 17% over the same period.”
Source: Wainhouse Research Q4 2015 UC ITDM Survey –
UC Deployments, December 2015
Jabber Release Schedule
Cisco Jabber 11.1
(Indeholder skjulte slides til selvstudie)
Jabber 11.1 Release
Summary of Jabber 11.1 New Features
Jabber to Jabber Calling
for WebEx Messenger
IBM Notes
Contacts Search
Jabber.config.xml
for WebEx Messenger
(BETA Feature)
Apple Watch and
Android wearable support
New additional
emoticons
Desk phone Video (MSI)
for Windows 10
Windows 10
release support
Jabber 11.1 Release
Jabber to Jabber calling
Bemærk platformsangiv elsen
i de følgende slides
• “Jabber to Jabber” voice and video provides basic calling
between clients without UC manager registration for cloud
deployments
• Call control uses SDP over HTTPS via Cisco Collaboration cloud,
Media G.722&H.264
• Supported only with WebEx Messenger*
* Support for Unified CM IM and Presence is being planned for a next Jabber release.
When enabled
“Jabber call”
feature appears
on dial menu,
•
Single call only
•
No in calls features
•
No conference capabilities
•
No Extenal/PSTN calling
Jabber to Jabber Calling
Example Flow
User receives an
incoming “Jabber
to Jabber” call
Contact is
resolved
Call shown as
“Jabber Call”
Jabber to Jabber Calling
Example Flow
Mid call features
not available with
“Jabber to
Jabber” calling
Mute Audio/Video
Hang-up
Jabber to Jabber Calling
Example Flow
Single call only
If an additional call
is presented user
can hang up in
progress call
UC manager call
can be placed on
hold
Jabber 11. Release
IBM Notes Contact Search (Windows)
• Jabber lets you search for local
contacts in IBM Notes (formally Lotus
Notes).
• Feature is enabled in the jabber-
config.xml file by setting keys to true
<EnableLocalAddressBookSearch>
<EnableLotusNotesContactResolution>
•
Jabber also supports calendar
integration with IBM Notes
Desk Phone Video
Support for Windows 10
• Desk phone enable video
communication for existing desk
phone.
Data
VLAN
Voice
VLAN
CDP &
CAST
Cisco IP
Phone
• Phone provides audio and video
is displayed by Jabber.
Jabber for
Windows
• Jabber 11.1 introduces support
for Desk phone video on
Windows 10 workstations.
Video
• Administrator must install Cisco
Audio
Media services to enable
feature.
Cisco Jabber 11.5
(Indeholder skjulte slides til selvstudie)
Introduction
•
11.5 is the latest Jabber client
for Windows, Mac, iPhone, iPad
& Android devices.
•
New cross platform features
•
Major feature alignment for Mac/Windows
•
Many new platform specific features
including UE enhancements and cross
platform feature alignments.
Jabber 11.5 Release
Multiple Device Messaging (MDM)
•
Also known as IM Carbon Copy
•
Allows ALL messages to be delivered to ALL logged-in clients
•
Notifications are synchronized; if an IM is read on one device, it
shows as read on other signed-in devices
•
On by default in Cisco Jabber 11.5 or later
•
Supported only with WebEx Messenger*
* Support for Unified CM IM and Presence is being
planned for a next Jabber release.
Jabber 11.5 Release
Broadcast IM
•
Supported in both on-premises & cloud
model
•
Option appears when more than one
contact is selected
•
Broadcast IM will appear as same as
1:1 chat on the recipient side
•
The sender’s chat window will
disappear as soon as the message
gets sent
Jabber 11.5 Release
Broadcast IM (Cont.)
•
The following will be supported in broadcast IM:
•
•
•
•
Offline contacts will:
•
•
•
Text formatting
Emoticons
Mentions
Not receive messages (WebEx Messenger)
Receive messages as they log in (Unified CM IM and Presence)
Broadcast IM can be locally saved or archived for compliance
when enabled by system admin (same as 1:1 chats)
Jabber 11.5 Release
Logout on Inactivity Timer
•
Forces Jabber clients to self logout when timer expires
•
Timer value is set (in mins) in jabber-config.xml
ForceLogoutTimerMobile
ForceLogoutTimerDesktop
•
Once forced logout, Jabber will show the login screen
•
Works for all three modes of operation – full UC, IM
only & phone only
Jabber 11.5 Release
Inactivity Timer Triggers
The inactive timer starts/resets when:
•
On mobile
•
•
•
Jabber is put into background
Voice call ends in background or from lock screen
On desktop
•
•
No mouse/keyboard action
Call ends using accessories such as headset
Jabber 11.5
Jabber App on Apple Watch
Jabber for iPhone now provides an Apple watch
app allowing you to use Jabber on your phone.
With the Jabber App on Apple Watch,
you can:
• Check new chat messages
• Reply a chat with text (Siri), emoticons, and
pre-defined messages.
• Answer/Decline/End a call
• Mute/Unmute a call
• Check recent calls
• Call back to a contact from recents
• Change your presence
Jabber App on Android Wear
Jabber for Android provides an Android wear
Watch App.
With the Jabber App on Android Wear, you
can:
• Check new chat messages
• Reply a chat with text, emoticons, and predefined messages.
• Answer/Decline a call
• Check recent calls
• Call back to a contact from resents
• Play a new voicemail
Jabber 11.5 Release
Select Screen to Share Window
Jabber for Windows now displays a screen selection menu when a user
starts screen share.
If using more than 3
monitors a list view is
displayed
Also supports selection via keyboard
Jabber 11.5 Release
Restore Chat on Login :
• Restore IM conversations that
were open when the user last
logged out of Jabber
• Indicator: Remember my Open
Conversations
• Up to 30 open chats
• Reopened in their original
creation order
Jabber 11.5 Release
Chat Alert Sound Selection
• Select chat alert sound
• Select pre-configured
• Add your own
• Distinguish notification from CoWorkers
• Configuration to show default
Jabber 11.5 Release
Contact Card on hover-over enhanced
•
Contact-card support has been
extended to Jabber conversation
windows and docked view
•
Main hub support was added in 11.0
•
If a contact has more than one phone
number, a split call button is now
shown on the contact card
Aligns to Mac client
experience
Jabber 11.5 Release
Click to call from Web browsers
Select and right click number in web
browser
Or Select and press Shift+Ctrl+J
Supports popular Windows browsers
Internet
Explorer
Google
Chrome
Mozilla
Firefox
Admin can enable/disable feature
Jabber Release 11.5
Jabber for Windows - Virtual Experience
Jabber Virtual Experience Media Edition* is a software only solution
which provides Jabber for Virtual environments. (Citrix/VMware)
Jabber Virtual edition supports IM, Phone mode & Full UC operating modes with
many of the feature provided by full Jabber including soft phone operation
Thin Client support includes:
Also new for 11.5 virtual edition
•
•
•
Windows
7&8
Dell Wyse
SUSE Linux
eLux
Unicon
CPU Score for Linux OS
HP WES Kiosk mode support
Virtual channel security (IPC)
* Rebranding product “Engine” to “Edition”
Jabber 11.5 Release
Desktop Client feature alignment
Jabber for Mac users benefit from many additional features
with 11.5 Windows/Mac feature alignment.
IM & Presence Features
• Persistent Chat Capabilities
Calling Features
• Call Pickup
• Chat Room directory
• Hunt Group
• Chat Room Administration
• Call with Edit
• Alert on Available
• Extend & Connect
• Locations
• Custom Ringer
Other features
• HTML Tab
Jabber 11.5 Release
Jabber for Mac, New Presence Features
Location publish
• Share location feature is now
available on Jabber for Mac 11.5
• User can decide if they would
like to share their location
• Jabber can prompt when new
locations are discovered
Alert When Available
Jabber 11.5 Release
Jabber for Mac, New Chat Features
Mac client now provides persistent chat room list
plus room management capability
Jabber 11.5 Release
Jabber for Mac, New Telephone Features
Call with Edit
“edit” contact
telephone number
prior to dialling
Pickup Group / Hunt Group
Jabber 11.5 Release
Jabber for Mac, New Telephone Features
Extend & Connect
Extend and Connect is a Cisco® UCM feature that enables Cisco Jabber ® to control a
phone or endpoint connected to a third-party PBX.

Receive incoming enterprise calls

Make call

Disconnect

Hold and retrieve

Call transfer

Play DTMF

Conference
Jabber for
Windows
Jabber for
Mac
Jabber Release 11.5
Jabber HTML Tabs added to Jabber Mac
Jabber custom tabs
provide an HTML and
Javascript capability to
extend the client.
Customers can create
custom applications and
popup, example:
•
Support Contacts
•
Policy messages
Persistent Chat Rooms
Concepts: Chat Types
•
Jabber supports a number of different chat types
Neela
Sue
Charles
Point to Point Chat
Ad-Hoc Group Chat
Chat Room
•
•
•
•
•
•
•
•
•
Ad-hoc
Person to person
Non-Persistent
Ad-hoc group chat
initiator defined subject
Non-Persistent (Room)
•
Admin enabled Feature
Pre-defined Chat Room
Users enter, leave and reenter room.
Conversation Persistent
Concepts: Chat Rooms
"eventplanning358951823618
236@conference-2standalonecluster764bb.tmeexample.com"
•
A Jabber Chat room is XMPP persistent text chat function
provided by the Cisco Unified IM & Presence server
•
Rooms have a discussion subject i.e. “Currency trading”
•
Members gather and have text conversations inside the
room
•
Rooms can be public or restricted (closed).
•
Rooms may require a password for access.
•
Rooms can be created by Admins or Users (based on
policy)
•
Persistent Chat rooms are supported by
Jabber for Windows and Mac
Concepts: User Types
• Users can have different roles/ affiliations to a room
– OWNER (Typically an Administrator)
Owner is creator of chat room
Has full management of the chat room
– MODERATOR
Manage Users (Add, Block, Mute, Remove Users)
– MEMBER
Contribute Chat and content to room
• Administrators
– Administration takes place at a system level or room level
– Administrator control policy for room creation and settings
– An Administrator may be a Room Owner
Concepts: File Transfer
• Persistent Chat can support IM&P Managed file transfer(MFT)
• Jabber provides several operating modes for File Transfer
– Point to Point File Transfer
– Managed File Transfer (MFT)
– Hybrid Managed File Transfer (HMFT)
• MFT is Optional feature that is enabled/configured by admin
• Allows room members to post documents into a room for later
download
• Allows room members to share screen captures to chat rooms
• Note: Managed file transfer supported on Windows, Mac, IOS
and Android
Chat Rooms Example – Event Planning Flow
Sue (USA)
Marketing Director
Charles (Europe)
Marketing Manager
Neela (APAC)
Marketing Manager
User Experience
Jabber Hub View – Chat Room Tabs
All Rooms: Catalogue of
all rooms defined in
deployment
My Rooms: Rooms that I
am a member of.
Filters: User defined filtered
chat/room views.
User Experience
Jabber Conversation Windows - Function Map
Call, Search Contact
or Room
Room Name Retrieve from server
Toggle
Roster
Rooms
Chat
Room s
Function
Info / Edit Room
Chat Room
Roster
Filter
Search
Notification
Escalation
(right click)
Input
Area
Screen Capture
File Transfer
Pop out Room
Architecture
Baseline Architecture for Persistent Chat Rooms
Unified Communications
Manager
Database
Server
Cisco IM &
External File
Presence Server (optional)
ODBC
Jabber for Windows
Client
Jabber for Windows
Client
SSH
Jabber for Windows
Client
Collaboration Endpoints
Phone OS Updates
IP Phone 8800 Series
Intelligent Proximity Update
•
8845/8851/8861/8865 models
•
Dial Mobile Contacts
•
•
Now over IP Network
Customer Benefits
•
•
Call quality
Cost savings
•
Reduce carrier charges
Phone OS 11.0
UCM, BE & HCS
IP Phone 7800 & 8800 Series
WebEx Integration (Phase 1)*
•
8800 and 7800 Series
•
•
Always-on Meeting Access
•
•
•
WebEx as line key (multi-line models)
User alternative
Customer Benefits
•
•
•
Excludes 8831 conference phone
Flexibility
Call quality
Partner Benefits
•
•
Commitment to ongoing integration
Upsell 7800/8800 Series & WebEx
Phone Release 11.0
UCM Initially; BE/HCS to Follow
*O f fered as Beta
O nl y
IP Phone 7900 and 9900 Series
End of Sale Advanced Announcements
Portfolio Simplification
•
7942G/7962G and 7915 Key Module
•
•
EoS Effective Date: Feb 4, 2016
IP Phone 9900 Series
•
•
EoS Effective Date: June 30, 2016
Includes IP Video Camera and Key Module
for 8900/9900 Series
Collaboration Endpoints
Room OS Updates (CE8.1)
• (Indeholder skjulte slides til selvstudie)
Collaboration Endpoint Software Evolution
November 2015
CE8.0.0
Next generation software and new name
New feature introduction for the new
endpoints portfolio
December 2014
April 2016
TC7.3.0
CE8.1.0
Last feature release for the
MX G1/EX/Profile/C-Series
Spark registration (SX10N only)  Spark Room OS
New visual design
In Room Control
PresenterTrack
CE8.1.0 Feature Overview
•
•
General Features

Features Specific to SX10
•
OSD and Touch UI refresh (Symphony)

Spark onboarding (CTS-SX10N-K9)
•
In-Room Control

Multistream support
Minor new features, additions and
discontinuations
•
•
Full screen audio avatar removed
Encrypted iX support
•
Proximity updates
Direct sharing to far end
•
Overscan adjustments in active mode
•

Features Specific to SX20


N/A
Features Specific to SX80, MX700, MX800 and
MX800D

PresenterTrack
General features
Feature applies to CE on-premise + SparkRoom OS
OSD and Touch UI refresh (Symphony)
CE8.1.0 introduces a refreshed UI for both the OSD and Touch 10.
•
New default background image
•
New optional (neutral) background image
•
Digital clock (previously analog)
•
New icons and colors
•
New OSD setup wizard
•
Multistream symphony re-design
Touch 10
“Symphony” is the codename for the new UI design and is used
to describe the whole new UI standard.
OSD
Feature applies to CE on-premise only
General features
In-Room Control
Customers that buys Cisco TelePresence equipment often also want the ability to control several other devices from the
Touch panel, and only one touch panel. Cisco has, until now, not offered an interface to do this from our touch panels.
Customers had to use complete solutions, for example AMX or Crestron. This also means that a third-party touch panel
must be used with our systems and have to be programmed to read all the TelePresence states, which can be a time
consuming process especially when all that functionality is already in our touch panels. The In-Room Control feature
provides an interface for external controllers and reduces/eliminates the need for third party touch panels.
General features  In-Room Control cont.
In-Room Control cont.
Touch 10 view
Touch 10 zoomed in view
In-Room Control is a new feature that allow users to control the room lights, blinds, DVD-player or whatever device that
can be controlled by an external application, for example an AMX or Crestron controller.
The possibilities are endless with this feature and the endpoint side setup is very simple using an online drag and
drop editor.
Once a control interface has been designed and exported to the codec a light bulb will display next to the selfview
button. This icon can also be changed to a more general utility icon.
General features  In-Room Control  In-Room Control Editor
In-Room Control Editor
Create a new user interface for in room controls
General features  In-Room Control  How it works
How it works
What about programming the buttons? Where does it send the commands?
When you have given the buttons a Widget ID there is really nothing more to be done
on the endpoint side. The rest is up to the external application that performs the
desired actions.
Example: Take a look at the “Support” row in the interface. There is a phone button
here and when clicked the endpoint should dial the local IT department for support.
One way to see what happens when button is pressed
is to access the xAPI and register a feedback event.
Look at the example to the right. The user registered
a feedback event with the command:
xfeedback register event/ userinterface/extensions/event
When the button with Widget ID “Support” is clicked, you will see
the output. The button is Pressed, Released and Clicked.
This is the only thing the button is doing in this scenario.
xfeedback register event/userinterface/extensions/event
** end
OK
*e
**
*e
**
*e
**
UserInterface Extensions Event Pressed Signal: "Support"
end
UserInterface Extensions Event Released Signal: "Support"
end
UserInterface Extensions Event Clicked Signal: "Support"
end
From a support perspective the button is working and acting as designed based on
the feedback output.
Feature applies to CE on-premise only
Features specific to SX80, MX700, MX800 and MX800D
PresenterTrack
PresenterTrack is a new feature that actively tracks the presenter as he is walking back and
forth on stage. With this feature the presenter will always be focused within the tracking area
as the camera will digitally crop out and follow the person on stage.
This feature is only supported with the Precision 60 camera
•
•
Currently only used by SX80, MX700/MX800/MX800D in CE8.1.x
•
Supports only one person in the tracking area
•
Easy to enable and set up. Activated / deactivated from the Touch 10
•
Can be used in combination with Briefing room mode
•
PresenterTrack can utilize one of the two cameras in the SpeakerTrack unit
•
Digital tracking within an overview image, camera is not following physically
•
Not available in MultiSite or Multistream calls (disables automatically)
Cisco Collaboration
Meering Room (CMR)
Premises
CSR 11.0 Conferencing Architecture
Unified CM
Expressw ay-C
Expressw ay-E
Internet
Conductor
TMS/XE/PE
SIP
SIP and API control
Shared Pool of TS Resources
Cisco TelePresence Server experience
Transparent Name Labels
Active Speaker Indicator
Overflow Indicator
Audio Participant Avatar
Recording Indicator
TelePresence Server Platforms
TelePresence Server on
VMWare (TRC & Specs Based)
TelePresence Server on
VMWare
8-core
410v on Server
1 to 10 ports at 720p
1 to 54 ports at 720p
410v on Blade Server
30vCPU
Appliances
310
1 to 12 ports at 720p
1 to 24 ports at 720p per cluster
320
1 to 24 ports at 720p
1 to 48 ports at 720p per cluster
1 to 20 ports at 720p
1 to 54 ports at 720p per blade
1 to 432 ports at 720p per chassis
Blade
8710
1 to 24 ports at 720p per blade
1 to 96 ports at 720p per cluster
820
1 to 60 ports at 720p per blade
1 to 120 ports at 720p per cluster
Note: For simplicity, only capacity for 720p is shown. T S is capable of many other resolutions and frame rates with differing limits on capacity.
All numbers represent remotely managed mode (Conductor required) capability. See release notes for further detail.
Cisco CMR Premises 5.0:
Multiparty Licensing
(Available since October 2015)
Licensing on-premises video meetings
Yesterday
What
licenses are
required
How many
of each type
What is a
port anyway
What
resolution
(720 or 1080
or…)
Can 3rd party
endpoints
connect
Do I need
special license
for people
outside my
company
Today
Can Lync
clients
connect
It’s just a meeting
Enabling Multiparty Video Meetings
Select Endpoints
Add the meeting license
Personal Endpoints
CUWL Pro per user
Shared Endpoints
+
Shared Multiparty
Add Servers
(MM410v / MM820)
+
Meetings for everyone as Easy as 1, 2, 3
Licensing Simplification with Multiparty
Yesterday
Shared
Model
Named
Host
Screen
Licenses
Personal
Multiparty
Advanced
CUWL Pro
with
Personal
Multiparty
Basic
UCL/CUWL
Today
Named
Host
Shared
Host
TelePresence
Conductor
+
Expressway
RMS
TMS
Endpoint
Registration
License
SMP
CUWL Pro
includes
Personal
Multiparty
+
Included Licensing;
• Unlimited TelePresence Server
• 4 x Conductor Enterprise edition
• TMS & TMS-EX - 25
• MS Lync/S4B interop
• 1 x RMS per 10 CUWLPro
includes
endpoint
registration
license when
purchased with
Endpoint
Included Licensing;
Unlimited TelePresence Server
2 x RMS per SMP
Optional starter pack
2x Conductor Enterprise edition
TMS & TMS-EX - 25
MS Lync/S4B lnterop
Requirements:
TMS 15.0
CMR 5.0 Conferencing Architecture
Unified CM
Expressw ay-C
TMSPE 1.5
TS 4.2
Conductor XC4.0
Expressw ay-E
Internet
Conductor
Multiparty
Licensing
No Port
Licensing
Shared Pool of TS Resources
TMS/PE
SIP
SIP and API control
CVU d. 19/1-16 om CMR 5.0
Recording og præsentation findes her:
http://www.cisco.com/web/DK/seminarer/materialer.html
Cisco CMR Premises 6.0
(Available since January 2016)
Host Meeting Controls + Usage Data
CMR Premises
What’s New?
New host console within browser-based CMR User Portal for in-meeting control
Conferencing bridge usage data capture: identify capacity usage on each TelePresence Server
New releases: TelePresence Conductor XC4.1; TMS15.1; TMS PE 1.6.
Key Customer / Partner Benefits
Greater host control of meeting experience
Customers gain understanding of the video usage and hence
adoption within their organization, and visibility of platform
usage enables planning for capacity increases.
Meeting Management Console for Host
Active Meeting Manager
Features
•
Enables host to control in-progress meetings
•
Brow ser access, additional capability in current self
service CMR user portal
•
•
View all participants / mute / disconnect any or all
participants
Benefits
Gives the host control from their PC, in addition
to existing touch panel controls
•
•
Enhanced meeting control enhances productivity
Simplified experience – new controls easy to use
and access
•
Personal CMR only, in first release
Nav igation: TMS User Portal > Collaboration Meeting Room > Activ e Meeting Manager
Capacity Usage Data
Features
Benefits
•
Captures usage data which enables IT managers to
understand TelePresence Server utilization
•
Enables IT Managers to see usage and hence plan for
upgrades to add capacity
•
Presents hardware usage during a specified time
period (data stored up to 53 weeks)
•
Enables business leaders to create reports to
understand usage and hence ROI on investment
•
Reports must be downloaded and analyzed externally
•
Three formats available: XML, CSV, JSON
Capacity
Bridge
Capacity:
Usage
Og nu trænger I vist
også til en

Agenda – Del 2

Update for Cisco Collaboration Strategy

ACANO – nu en del af Cisco
 Demo af Acano løsning

Nyheder i kommende WebEx Cloud release

Demo af ny WebEx GUI
 CMR 3.5 med super gode nyheder for salg!

Spark Service

Hvad er Spark Service?
 Introduktion til Spark Hybrid Services
 Nyhed: Spark ‘Call’ knap funktion

Reklame for kommende CVU samt Cisco Connect

End of Tech Update
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
74
Cisco Collaboration Strategy
- Adding Acano technology
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
75
Cisco Collaboration Strategy
Experience
Centric
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cloud
Connected
Value
Extended
Cisco Confidential
76
Accelerating Cisco’s Flexible Deployment Strategy
+
Hybrid
Cloud
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Premises
Cisco Confidential
77
Cisco Collaboration
Completes the conferencing
portfolio
E V E RY DESK
E VE RY POCKET
E V E RY R OOM
Teamwork Technology
C LOU D
H Y BRID
Unified
Communications
Customer
Care
O N - P REMISES
Conferencing
C LOU D
H Y BRID
O N - P REMISES
Collaboration Edge Architecture
Cisco Network
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
78
Product Convergence
On-Premises
Conferencing
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Accelerating the One-Meeting Experience with Interoperability and
Scale
Cisco Confidential
79
Cisco and Acano Accelerate Video Adoption
1
#
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
2
#

Consistent one-meeting experience

Interoperability: MSFT and WebRTC

Highly scalable

On-prem, cloud-based and hybrid
deployment

Collaboration market leader

Expansive partner ecosystem
Experience
Cisco Confidential
80
Choosing the Right Option
Guidance for Video Conferencing Focused Customers
Cloud
1
• WebEx or Spark customer
• Greenfield conferencing
• CMR Cloud Interop including S4B
Spark & WebEx Conferencing
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
On-Prem
2
• Rich S4B conferencing interop
• Scalable on-prem A/V
• Competitively held accounts with on-prem
requirements
Acano (optional CUWL Std)
Hybrid Services (long term direction)
3
• Existing Multiparty
• CMR Prem or Hybrid Customer
• Ad-hoc escalation
• Multistream
TP Server (SMP/CUWL Pro)
Cisco Confidential
81
Acano Demo
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
82
WebEx Cloud Nyheder
WBS31R1 & CMR 3.5 Update
16%
15+ Million Registered
YoY
hosts worldwide
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
21.0%
70+ Million Meeting
YoY
attendees per month
16%
2.5+ Million Active
YoY
hosts
per month
https://map.webex.com/
20%
4+ Billion Meeting
YoY
minutes per month
22%
YoY Meetings
18+ Million
hosted per month
Cisco Confidential
84
Web
Conferencing
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Video
Conferencing
Conferencing
Audio
Conferencing
Cisco Confidential
85
Your secure room in the cloud
mskanner@companyname.webex.com
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
86
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
87
WebEx Business Suite 31R1 Features*
Foundational
• Encryption and password protection of
recorded meetings
Meeting Experience
Video and Audio
• Customizable personal room page
• Enhanced CMR Cloud user experience
• One Button to Push on video
• Avatars
• Modernized meeting
• MS Office 2016 support (Windows and
MAC)
Admin Experience
endpoints for CMR Cloud meetings
scheduled with Productivity Tools
• Support for VoIP-only audio for CMR
• Integrate WebEx Site Admin within
Collaboration Cloud Management (CCM)
• Self-service branding on standalone
WebEx sites
• eCommerce for Event Center
Cloud
• Video call-back from desktop for TSP
audio
• Cloud Collaboration Platform (CCP) for
CMR Cloud 3.0
Cisco Confidential
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
*Target GA Q2CY16; subject to change
88
Desktop Client UI: Old vs. New
Updated iconography
Example: Personal Room
Brighter, cleaner color scheme
New button & menu treatment
Same functionality, updated look & feel
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
89
Avatars
• Represent yourself in the application by
displaying an avatar alongside your name
• Avatars are shown in throughout the
application
• meeting roster
• video window/thumbnail if video not displayed
• meeting page
• post meeting Spark room creation
• Avatars are pulled from users’ profiles
Cisco Confidential
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Committed but subject to change
90
Personal Room (PR) Customization
• Hosts can upload and display pictures to
personalize their PRs
• Spark icon links hosts to their Spark page for
quick access
• Quick links to recently accessed PRs
• Avatars show the host who is waiting in their PR
lobby
Cisco Confidential
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Committed but subject to change
91
Post-Meeting Flow Timer
If the user takes no action on the Spark room creation page, a
countdown timer will appear after 10 seconds.
15-second countdown timer
The user will have 15 seconds to take an action, else the page
will be closed automatically.
Clicking the “learn more” or “Yes, create room” button will close
the timer.
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
92
Enforceable Passwords on Recordings
•
Site administrators can now enforce
passwords on recordings.
•
New layout for recording security
options
When enforced •
All new recordings will automatically
have password created on them.
•
Existing recordings will require
password on edit
•
Recording password criteria can added
as well
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
93
WebEx Site Admin Integration with CCM
•
New contemporary look and feel for WebEx Site
Admin and Collaboration Cloud Management (CCM)
•
Single portal to administer Cisco collaboration
products and services for Annuity customers
•
Self-service branding for common features, including
•
•
•
•
logo and logo link
title bar
menu and logo background colors
footer text and link changes
Cisco Confidential
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Committed but subject to change
94
CMR Cloud 3.5: What’s New?
Cloud-Based Video Conferencing Service
Customer Benefits
New Features
• Video call-back for TSP Audio customers
•
More users can now enjoy the easy to join video call-back feature
• One Button to Push join on Cisco video endpoints
•
Easier and faster to join meetings
• Merge video call-back browser and video endpoint users in roster view
•
Get a more accurate representation of meeting participants
• Order CMR Cloud without PSTN audio package requirement, i.e., VoIP
ONLY
• Lower TCO for customers who do not have a need for PSTN audio in
their meetings
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
95
Video Call-back
Benefits
• Fast meeting join on all SIP video endpoints
• Demonstrates standards-based interoperability
Features
• One click to receive a video call from the cloud on SIP
based video endpoint
• User manages list of preferred video addresses
• The Meeting Center client serves as a control surface for
meeting
WebEx
UP DA TED:
Availability on TSP Audio sites added with WBS31 R1
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
1
Click "Call My Video System"
2
Answer incoming call on video system
Cisco Confidential
96
One Button to Push (OBTP)
Benefit
Joining a CMR Cloud meeting is even easier with a single tap on the touch
panel device
Features
•
At meeting start time, click the “join meeting” button from the endpoint’s
touch interface
•
Supported endpoints: Cisco TelePresence touch panel device
Minimum TMS version: TMS 15.2 and TMSXE 5.2
•
•
Minimum WebEx site version: WBS 31 R1
•
Telepresence room must appear in Outlook as a room resource
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
97
Merged Video Call-back Entry
Benefit
More accurate representation of meeting participants
Features
•
•
When user requests video call-back, video
endpoint will be merged into the existing user’s
entry
A video endpoint icon will appear next to the
user’s entry in the attendee list
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Call-back to video
endpoint
Desktop app
Cisco Confidential
98
VoIP Only CMR Cloud Meetings
Benefit
Reduced Total Cost of Ownership for video oriented users
Features
•
When ordering CMR Cloud, customers will not be
required to add a PSTN Audio package. Audio will be
delivered VoIP.
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
99
WebEx WBS31 Demo
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
100
New: WebEx Meeting Center with CMR Cloud
All-in-one Subscription Price
Who
• For new and renewal WebEx Meeting Center
customers ordered on Annuity, only
What
• CMR Cloud is now included with the WebEx Meeting
Center subscription at no additional cost
Where
When
• All WebEx Meeting Center and Enterprise Edition
models ordered as Named User, Active User or
Employee Count
• For A-WX SKU’s with WBS 31 R1 or later
• Restricted to countries where Annuity and WebEx
offers are available
• General availability is planned for Q2 CY2016
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
101
Customer Benefits
Increase Productivity
Simplify meetings with partners, customers, &
colleagues
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Improve Efficiency
Accelerate business processes by
making faster decisions
Increase Reach
Connect from any
major mobile platform
or video system
Cisco Confidential
102
Cisco Spark Service
Cisco Spark
A complete business collaboration service (CaaS)
from the Cisco cloud that enables customers to message, meet, or call anyone, anywhere
and anytime.
Cisco Spark is hosted by Cisco and sold by partners.
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
104
Cisco Spark Cloud
Iteration
Security
Hybrid
Services
Ecosystem
Consumer Sensibility | Enterprise Practicality
Cisco Spark
Common Management
Message
Meeting
Call
Open Platform
Spark for Developers
Partner Services
Spark Hybrid Services
User Integrations, APIs/SDKs, etc.
Interconnect
Cloud + Prem
One Experience
Provides users the ability to
access, consume, and control
the Cisco Spark service
The Cisco Spark App / Client
Message
Meeting
Call
Cisco Spark Application (last 12 months)
The Cisco Spark application instantly
creates a place for teams to work together,
where their work can live, and a
way to stay connected to it all
Less email. More agility. Better teamwork.
Send messages,
share files,
integrate services
Find key information fast
with search, message
filters, and mentions
Easily start face-to-face
meetings with screen
sharing
Work confidently with
end-to-end encryption in
the cloud
http://www.ciscospark.com
Spark DEMO
Spark Hybrid Services
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
111
Cisco Spark Hybrid Services
Message
Meeting
Hybrid
Services
Call
Communications
Manager
Connect existing Cisco calling capabilities to
Cisco Spark capabilities in the cloud
HCS
Deliv ered Serv ices
Business Edition
Series
On-Premise and Cloud Hybrid Deployment
Public
Cloud
Partner or
Premise
Infrastructure
Endpoints
& Apps
WebEx Cloud
Cisco
Collaboration Cloud
Collaboration Edge Architecture
Unified Communications
Messenger Cloud
Integrating Premise and Cloud
Messenger Cloud
Directory Connector
Calendar Connector
Call Connector
Future Connector
Directory
Exchange
Cisco UC
Future
EDGE
WebEx Cloud
Cisco
Collaboration Cloud
?
*Cisco UC = Unified CM, Business Edition, or HCS
What is Directory Service?
On-Premise Directory Synchronization
Directory Connector
Directory
Messenger Cloud
EDGE
WebEx Cloud
Cisco
Collaboration Cloud
Provisioning via Directory Connector
HTTPS
Active
Directory
Directory
Connector
Identity/SSO
Cisco
Collaboration Cloud
•
Infrastructure for premise directory synchronization to Common Identity cloud
services (CIS)
•
Directory connector integrates with AD to retrieve user information to sync with CIS
•
Customer installs Directory Connector in its network on a Windows Domain server
(Windows Server 2003, 2008 R2, or 2012) with administrative user privilege
•
Directory Connector specifies the Active Directory synchronization agreement and
attribute mappings
What is Calendar Service?
Calendaring Scheduling Integration
Calendar Service Exchange Calendaring
Calendar Connector
Exchange
Messenger Cloud
EDGE
WebEx Cloud
Cisco
Collaboration Cloud
Calendar Service
Collaboration Cloud Services
Call Control Identity/SSO
Notification/Alerts
Rooms
Media/Transcoding
Messaging Interop
Content Sharing
DM
Z
abc.example.com
Exchange Web Services (EWS)
RESTful https
Common Connector Framework
DC Directory
Connector
XMPP
SIP Trunk
Future Service
Connector
Expressway
C
Future Service
Connector
Billing &
Prov isioning
Future Service
Connector
Metadata
Storage
Call
Connector
File
Storage
Calendar
Connector
Metrics &
Reporting
Management
Connector
Management Calendar
Future
Collaboration Cloud Infrastructure
Calendar Service Configuration Specifics
• Minimum Exchange 2010 SP3 required due to updates in throttling policies.
See: http://msdn.microsoft.com/en-us/library/office/jj945066(v=exchg.150).aspx
• Exchange 2013 is also supported; however, Exchange 2016 is not supported.
• O365 support is currently in early field trials
• EWS Subscription Group - Each group has one streaming subscription
connection containing up to 200 individual streaming subscriptions.
• Using Exchange Web Services (EWS) and an Exchange Impersonation
Account
• Deploying Calendar Service: https://help.webex.com/docs/DOC-2676
What is Call Service?
Call Service Aware & Call Service Connect
Call Service Aware
Call Service Connect
Enables Cisco Spark users to make and
receive calls on Cisco UC registered
devices
Allows Cisco Spark users to call Cisco UC
registered devices, as well as be called by
Cisco UC users.
Complements, and is aware, of Cisco UC
calls and allows for Desktop Sharing
Together with Call Service Aware, enables
users to manage a unified Spark and UC
call history from the Cisco Spark calls tab
Call Service Integration (UCM, BE6K, or HCS)
Call Connector
Messenger Cloud
EDGE
WebEx Cloud
Cisco
Collaboration Cloud
Cisco UC
*Cisco UC = Unified CM, Business Edition, or HCS
Call Service Aware
Call Service Aware
Collaboration Cloud Services
Call Control Identity/SSO
Rooms
Notification/Alerts
Media/Transcoding
Messaging Interop
Content Sharing
DM
Z
AXL / CTI
RESTful https
Future Service
Connector
Expressway
C
Future Service
Connector
Billing &
Prov isioning
Future Service
Connector
Metadata
Storage
Call
Connector
File
Storage
Calendar
Connector
Metrics &
Reporting
Management
Connector
Management Calendar
Future
Collaboration Cloud Infrastructure
Common Connector Framework
DC Directory
Connector
Call Service Aware Call
Enterprise
Collaboration Cloud Services
Call Control Identity/SSO
Rooms
Notification/Alerts
Media/Transcoding
Messaging Interop
Content Sharing
Dedicated Expressway
C
Metrics &
Reporting
Metadata
Storage
Media
AXL / CTI
RESTful https
SIP
Video Endpoint
Call
Connector
Management Calendar
Future
Collaboration Cloud Infrastructure
File
Storage
Donald
Billing &
Prov isioning
Daisy
Spark
App
Unified CM
Video Endpoint
Daisy
Call Service Connect
Call Service Connect
Media/Transcoding
Messaging Interop
Content Sharing
Expressway
E
Expressway
Traversal
XMPP
Notification/Alerts
DM
Z
SIP Trunk
Rooms
HTTP Proxy
Call Control Identity/SSO
Media Relay
Collaboration Cloud Services
RESTful https
SIP
Future Service
Connector
Expressway
C
Future Service
Connector
Media
AXL / CTI
Billing &
Prov isioning
Future Service
Connector
Metadata
Storage
Call
Connector
File
Storage
Calendar
Connector
Metrics &
Reporting
Management
Connector
Management Calendar
Future
Collaboration Cloud Infrastructure
Common Connector Framework
DC Directory
Connector
Expressway
C
Test af netværkets parathed til Cisco Spark
mediatest.ciscospark.com
Spark Calls Tab Overview
Calls Tab Overview
•
•
D es cription:
•
All Spark users can from the Calls Tab:
•
Call other Spark users or Spark rooms
•
Dial into CMR cloud
•
Dial into CMR Hybrid, Cisco on-prem bridges
•
Dial 3 rd party standards-based SIP video endpoints & bridges
•
Spark Call & Spark Hybrid users can also:
•
Call PSTN and extension #
•
Calls Tab available in iOS, Android, Mac, Win and Firefox
Cus tomer Benefits:
•
Ability to initiate 1:1 Spark calls without creating Spark rooms
•
Use Recents list to easily call back into a CMR bridge or a Spark Meeting
•
Join SIP-based meetings or SIP video endpoints directly from Spark (some caveats)
Cisco Confidential
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential – Subject to NDA
133
Calls Tab Availability & Resources
•
Co mmercial Offers:
•
Calls Tab Included in all Spark offers (Free, Paid)
•
Capabilities vary by User Profile (Spark Cloud, Spark Call, Spark Hybrid Calling)
•
Replacement for “Movi” (www.ciscojabbervideo.com) EOL’d in March
•
Cur r ent Deployment:
•
All Cisco Users
•
iOS - v1.28.13978 +
•
Mac - v1.3821 +
•
Firefox - v4353 +
•
Windows - v1.0.0.3462 +
•
Android - v1.10.2489 +
•
Storm EFT partners/ Customers
•
T ar get GA:
•
Storm GA
•
Res ources:
•
Feedback: please send feedback via the Spark App
•
More information at: https://cisco.jiveon.com/docs/DOC-408517
Cisco Confidential
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential – Subject to NDA
134
Flere Spark Nyheder?
Deltag på kommende CVU om
Cisco Spark den 14. Juni kl. 9
Hør om integrationsmuligheder og flere nye funktioner på
vej i Spark Service, for eksempel Team space og Presence!
Cisco Connect 2016 – Collaboration overblik
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
136
Cisco Connect 2016
3 stk Collaboration indlæg:

Den optimale arbejdsplads


Den uovertrufne Collaboration brugeroplevelse


Hør om Cisco Smart Spaces
Hør hvordan man effektivt kan samarbejde fysisk og
virtuelt
Teamwork via cloud services

Hør hvordan en virksomhed kan etablere en
uovertruffen og unik samarbejdsplatform i skyen
© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
137
Thank you.