Leadership Lessons from British Cycling David Denyer Donna Ladkin The British Cycling Team has been one of the UK’s sporting success stories in recent years. Today I am with David Denyer, Professor of Organisational Change here at Cranfield to talk about the role leadership has played in the transformation of the Sky Cycling Team. David, can you tell me a little bit about the nature of the success of the Team? David Denyer Yes; I have been following this story for a long time, it’s such an interesting story. If you go back to the mid-1990s and look where British Cycling has come from, they were facing bankruptcy; they had got one Olympic velodrome in the UK – Olympic standard velodrome – which was facing closure. They won two bronze medals at Atlanta. And you roll that forward to the London Olympics, eight gold medals following up Bradley Wiggins’ first UK person to win the Tour de France and followed the following year by Chris Froome repeating that success. So not only did UK cycling have success in the velodrome, but the cycling team took that into Team Sky and followed it up. Donna Ladkin Now, Sir Dave Brailsford is often credited with being the architect of this transformation, however I think what is interesting is he himself doesn’t like to refer to himself as the leader. Could you speak a little bit more about that? David Denyer When you listen to him in interviews and there are lots of them on the internet that you can look, he always refers to himself as the orchestra conductor and his view is that he has put together a very good orchestra and he says that he never coaches the riders directly, he coaches the coaches, who coach the riders. And I think one of the key elements that he brought into British cycling was what he terms taking the crowns off the heads of the management and putting it onto the heads of the riders. Donna Ladkin It is really interesting because I think one of the things you are pointing to here is that leadership in the way that he is seeing it is a much more shared and distributed phenomenon, but somehow he still has a role in making that happen. Could you speak perhaps a bit more about some of the principles of his leadership style in making that happen? David Denyer Well I think there are two things: I think there is the issue of his leadership style and how he role models the behaviours that he wants to see in others. What I also think he has done is created a fantastic system that is a high performing system, and the way that he has done that is to have absolute clarity about the goals that they are all © Cranfield University 2013 www.cranfieldknowledgeinterchange.com 1 trying to achieve. They set up what they called the Podium Programme which meant that they were aiming for medals and nothing less. He talks about prioritisation and deciding what you want to win because you can’t win everything. I think there are some key lessons there for leaders in any organisation. Once you have identified what you want to win, he then plans backwards – we often plan forwards in organisations, but he plans back from that goal and says what will it take to win? What will it take of the individuals, the individual riders to get to that point in time where they can win? There is a great focus on process goals, not the outcome. So it is delivering the times that they are required to do to win the gold medals. Donna Ladkin I can imagine many business leaders listening to what you are saying and saying well that is fine for cycling, the goals are very clear – you either win the race or you don’t. How could a business leader apply some of these ideas to the more ambiguous contexts in which they are working? David Denyer Well I think in a lot of organisations we actually create quite a muddy picture of the goals and priorities that we have got. I think in all organisations we can be much clearer about the strategy, what it is we are trying to achieve, to get buy in to that, to be absolutely sure about the roles and responsibilities that individuals play in reaching those goals. Unless people have a shared set of goals that they can identify with and they are getting constant feedback that they are moving towards those goals or moving away from those goals, then they are not going to achieve them. So I think we can all learn something from really discussing the goals amongst the stakeholders involved and really ensuring that there is some clarity. Donna Ladkin One last question about the context within which cycling operates; it is a context within which there has been quite a lot of discussion about different aspects of ethics, particularly around drug taking for increased performance. What kind of messages does Sir Dave Brailsford give out to do with ethics and principles, and how does he handle the kind of pressures in operating in that kind of context? David Denyer You can see when you look at the interviews with him, by being hounded by the press, that this is a weight on his shoulders, a cloud hanging over the whole team because as soon as you get an exceptional performance a reporter will always ask the question, well was he on drugs? And he is constantly defending that. So I think there is a strong element of mental toughness at the individual level that is exhibited by Sir Dave Brailsford. © Cranfield University 2013 www.cranfieldknowledgeinterchange.com 2 I think the other thing in that he has got a very strong zero tolerance policy which is rigorously enforced and if you look back four members, senior members of his management team, were implicated in the drug scandal previous to their involvement with Team Sky and they are no longer with the team. He often has been heard saying that he would rather compromise performance rather than his principles and I think there are some real lessons for leadership here about sticking to your principles. Donna Ladkin That sounds like a really good point to end on. Thanks so much, David. David Denyer Thank you Donna. © Cranfield University 2013 www.cranfieldknowledgeinterchange.com 3