Web Advisory Committee M E E T I N G M I N U T E S - M AY 1 , 2 0 1 3 In Attendance: Cal Anderson, Beverly Bavaro, Brandie Davis, John Fitzimmons, Kate Kirkpatrick, Jayde Look (Web Services student worker), Echo Lynch, Brandy Scarnati, Chantal Smithson, Craig Rodrigue, Chris Winslow Meeting Called to Order: 11:00 a.m. Current Business Web Content Management Software (CMS) Migration and New Site Design • Build Phase: Continuing Cal discussed the current status of the migration and implementation of Terminal Four (T4) Site Manager. Finishing up the build review. Web Services staff are testing functionality and reporting bugs/issues to T4 to resolve. About 200 support tickets were initially submitted to T4, down to about 40 or so currently in progress. Issues regarding hosting have been resolved: TMCC is hosting the CMS server. Also, PHP issues have been resolved. • Next Phase: Content Migration Web Services is working with T4 to enable WebDav for mass file and image uploads. Content migration will involve many tasks, such as: creating new structure, copying content into CMS, cleaning up and fixing content once in the CMS, updating forms, images, FAQs, etc. Cal thanked Web Services' student worker, Jayde Look, for her hard work in assisting with the content structure set up and cleanup. • Events Calendar The built-in CMS events calendar will replace what we have now, which is a third-party product for which we no longer pay for support. The new calendar will not have popup windows and will have a slightly different grid layout, but won't be too much of a change overall. Cal will be emailing calendar administrators as we approach the launch date to be sure that all calendar information is in place and to avoid any loss of information during migration. Web Services will communicate when and how departments will be affected by the migration of calendar and departmental content. Page 1 of 3; Meeting Minutes - May 1, 2013 TMCC is an EEO/AA institution. See http://eeo.tmcc.edu for more information. Created: 5/1/2013; Rev: 5/2/2013 W eb Advisory Committee Meeting Minutes - May 1, 2013 Challenges • Unveiling the Site Cal discussed the logistically complicated issue of deciding whether to roll out the new website one department at a time or all at once. Still working out the details. It was noted that this issue is common to all entities instituting an overall change to their entire website structure, and during the initial discovery stages of this process it was noted by other colleges that this issue needed to be carefully considered. • Workflow Once CMS is rolled out, workflow will need to be created and established. Web Services will need to work with the web content providers (and confirm one or two people per department site as "leads"). There will need to be sufficient training, including "how to write for the web" to help ensure the consistency that the TMCC website currently has in place. CMS Demonstration, Forms Cal provided a demonstration of the CMS (cms.tmcc.edu) site structure, media library, samples of department pages, FAQ and the contact (form) pages. Cal discussed how many of the online forms -- such as the contact forms -- utilize the WuFoo form-building tool. Using the WuFoo tool frees up time from the old time-intensive method of coding forms so more time can be devoted instead to other/bigger projects. Nothing will change for the end user and how they receive/view the data collected. Echo Lynch asked if WuFoo forms can be used in conjunction with Hyland/OnBase (which is currently being assessed for converting some Financial Aid forms from PDFs). Cal said this hasn't yet been explored, and asked if Hyland/OnBase supports accessiblity? WuFoo forms are fully accessible. Future Phases • Outliers Web Services currently maintains several separately-branded "Mini Sites" which will ultimately need to be migrated into CMS (such as: Cafe, Child Care, Meadow, Washoe Community Ed, Online Tour, Online Orientation, etc.). • Mobile Web Not yet optimized; however, the CMS will allow mobile users to view the TMCC website with style sheets once enabled. This is a project to be undertaken in the future, once the basic CMS for the website has been completed. • Training Web Services will need to create materials and training modules on use of the CMS for all web content providers. Timeline There is not currently a firm timeline in place. It depends on how quickly the build and migration phases can be completed by the Web Services team. If the plan to implement rolling out the CMS departmentally (versus all at once) goes forward, some departments could conceivably go live this summer. Tentatively, the home page and some of the higher traffic departments would roll out first. Page 2 of 3; Meeting Minutes - May 1, 2013 TMCC is an EEO/AA institution. See http://eeo.tmcc.edu for more information. Rev.: 5/2/2013 W eb Advisory Committee Meeting Minutes - May 1, 2013 Campus Community Buy In It will be important for the campus community to be educated and support the website changes. Over the last year or so Cal has addressed the President's Advisory Council with a demo of the new site, which was positively received, and sent several email communications to keep faculty and staff informed of the coming changes. Chris Winslow suggested that PIO could assist Web Services in further communicating and educating. Other Updates • Google Analytics As of April 2013 there is no longer support for Webtrends, though for now it is still available at webtrends.tmcc.edu. Instead, Google Analytics will be the primary analytical tool for tracking web activity. Web Services is currently working on new Google Analytics reports that will be automated and will go out as PDF reports via email to departments who want them. • Ongoing o Training: Web Services continues to provide PDF training and workshops on branded templates through Professional Development. There will be additional training required for the CMS. including educating content providers about when information should be available as a PDF document vs. making the information available as html content on their department's site. Web Services will be phasing out the use of PDF documents whenever html can be used instead. o Student Worker: Web Services is still in need of a replacement for their second student worker who recently graduated (work study preferred). Meeting Adjourned: 12:00 p.m. Page 3 of 3; Meeting Minutes - May 1, 2013 TMCC is an EEO/AA institution. See http://eeo.tmcc.edu for more information. Rev.: 5/2/2013