ABSTRACT: As the construction industry undergoes a continuous change and rapid improvement in Malaysia, the management of construction work becomes tougher and more challenging. Projects are becoming much more complex and difficult. Consultants are facing unprecedented changes, exemplified by changes in commercial practices, new technology, a shift in social attitudes, and of foremost importance clients who are now much more sophisticated and knowledgeable are placing the emphasis more than ever on tight completion dates and higher quality standards. Consultants are being plagued by shortage of staff to handle the projects. The owners on the other hand complained that the consultants do not visit the site frequently and hence not only contribute to the deterioration in the quality of the project but also to the project delays.