COMMUNICATING THE CHANGE VISION Learning Objectives 1. 2. Knowing how use every vehicle possible to constantly communicate the new vision and strategies Describing the guiding coalition role model the behavior expected of employees Failure to Communicate The reason why we have failure to communicate vision : 1. The urgency rate isn’t high enough. 2. The guiding coalition isn’t the right group 3. The vision itself is too blurry or just a bad idea Manager often has difficult to communicate vision cause: 1. Manager tend to think in terms of their immediate subordinates 2. He/She is boss 3. They tend to most comfortable with routine factual communication not future oriented strategizing and dreaming Effective Communication of Vision Key elements in the effective communication of vision : 1. Simplicity 2. Metaphor, analogy and example 3. All jargon & technobiblle must be eliminated A verbal picture is worth a thousand words Multiple forums Big meeting, memos, newspaper, formal & informal interactions 4. Repetition 5. Leadership by example 6. Behavior from important people have to be consistent with the vision Explanation of seeming inconsistencies 7. Ideas sink in deeply only after they have been heard many times Unaddressed inconsistencies undermine the credibility of all communication Give and take communication Two way communication is always powerful Summary 1. 2. 3. A real power of vision is when most involve in activity have a common understanding of its goals and direction Accepting a vision of the future can be challenging intellectual and emotional task Effective vision communication are directly related to the clarity and simplicity of the message