04-10-2004 • VOLUME 7 • NUMBER 37 • £2.60 WWW.ITWEEK.CO.UK 15 ENTERPRISE Better controls for blades 25 CLIENT Palm OS backs wireless and smartphones 36 MANAGEMENT IT changes for new data archiving laws CONTENTS ENTERPRISEWEEK Storage tools improve flexibility 15 Microsoft Data Protection Server 16 Service-oriented architecture kit 19 INTERNETWEEK Will Google offer a browser? 21 Microsoft dot-Net versus J2EE 22 IT policy, child porn and the law 23 CLIENTWEEK Intel amends wireless LAN plans 25 Are appliances the future of IT? 26 PC chips build in more security 27 NETWORKWEEK O2 launches 3G for corporates 29 Video-over-IP surveillance systems 30 AirWave WLAN manager review 33 MANAGEMENTWEEK Dell helps corporates to recycle 35 Growth in IT spending picks up 35 EC backs security standards Madeline Bennett new EC security agency will begin work this week to encourage IT vendors and users to support common standards to counter spiralling attacks. EC official Michael Niebel, founder of the European Network and Information Security Agency (Enisa), said the unit would monitor threats and share advice on best practice. “We will be making recommendations on standards,” he said. However, he pointed out that Enisa will not be an earlywarning agency like the US-based Cert. Enisa will formally appoint Andrea Pirotti, vice-president of Marconi, as its executive director on Wednesday. One of his first tasks will be to recruit about 30 technical experts from industry and academia to form an advisory body, and to establish the agency’s main goals for the coming year. However, the head of IT security at a major investment bank said the agency may find it difficult to collect data from firms. “When people are in the thick of a security incident, they won’t want to share [data] A SECURITY THREATS INCREASE UK firms suffering an attack 2004 2002 2000 1998 68% 44% 24% 18% Source: DTI with a [public agency] unless they have found they get useful results.” Experts believe the agency will ask more vendors to certify their products under the Common Criteria security certification scheme sponsored by the UK, the US and other governments. The scheme is designed to offer vendors a single certification process, recognised across borders. Previously, each country operated separate initiatives. “The big question at last week’s Information Security Solutions Europe event was how to get more Common Criteria products into industry,” said Roger Dean, head of special projects at non-profit e-business organisation Eema. “There’s a need for more awareness.” According to the UK government’s Com- munications-Electronics Security Group, which operates the scheme in this country, “The use of certified products and systems provides a high level of confidence that claims being made about security functionality have been independently verified and tested.” Bob Jones, managing director of security firm Equiinet, said,“Independent certification of products is pretty essential as the majority of customers have no way to make a judgement.” But he warned that for nonsecurity products, Common Criteria has been less enthusiastically adopted. “[Vendors] are more concerned with proving their product does what it says on the box than proving that it is also secure.” The head of IT security at the investment bank said independent evaluations are worthwhile, to eliminate products that are insecure or to get them fixed. “I’ll use external evaluations as one component of my own evaluation – but not depend on them,” he added. “The danger is that it becomes little more than a marketing tool.” Email security, p6 Leader, p12 PCs gain hardware security, p27 Thumbs up for T42 login Firms weigh RFID specs Selected IBM ThinkPad T42 laptops will get a built-in fingerprint scanner later this month, to let staff use fingerprints to New models boot up or log in to due this month Windows.The models also have hard disk encryption and extensions to IBM’s Rescue and Recovery tools to patch Windows without booting up. Biometrics, p6 IBM laptops, p25 L IT Week staff eading vendors of radio frequency identification (RFID) wireless tag systems met last week to promote common specifications for the emerging technology, as a new poll showed the lack of such standards is the biggest obstacle to wider take-up. Callum Moy of Unisys, a founding member of RFID standards body EPCglobal, which hosted the US conference, said that European standards have already been agreed for the data structure of tags, power output and frequency. “But there are some frustrating differences between the US and Europe,” he added. European RFID standards stipulate that devices here will operate at lower power than those in the US. As a result the performance of European tags and readers is likely to be inferior, leading to higher costs for businesses. But firms are still pioneering various forms of the nascent technology. Last week Tesco began to roll out radio barcode technology across its 98 Tesco Extra stores to track high-value items bet Moy: specs differ in US and Europe New route for IP calls Emerging IP telephony services could make it simpler for firms to realise the cost savings promised by routing voice calls over IP networks. Voice over broadband specialist OnInstant last week announced a deal with carrier Level 3 Communications to provide a bridge connecting IP calls to the public telephony networks. The service offers rates of 2p a minute or less for fixed-line connections and 10p a minute for IP calls to mobiles, with a FollowMe feature that can forward calls placed to IP phones to analogue or mobile numbers. Antony Walker, head of government advisory body the Broadband Stakeholders Group, said voice over IP will see huge growth in the coming year “as firms and consumers realise the benefits and savings they can make”. BT forecasts that most phonecalls will be made via IP by 2008. IP telephony, p10 O2 3G, p29 ween its distribution centres and shops. Under the scheme, Tesco will only store a barcode-style identification number on each tag – much less data than RFID tags are able to store. “We are aiming for the industry standard of five cents per tag, and storing only unique item numbers enables the cost per tag to be driven down,” said Colin Cobain, group IT director at Tesco. A recent survey found many UK firms are still put off RFID by interoperability problems and high costs, however. Sixtyseven percent said the lack of a common standard was the main obstacle. A further 22 percent said cost was the main barrier, and 11 percent said the main hurdle was the conflicting demands of retailers, according to the poll by internet specialist Ross Systems. Giants push deeper into RFID, p8 NEWS INSIDE: CRM Hosting, p4 • WINDOWS Upgrades, p5 • CHIPS Multimedia, p5 • INTRANET Search tools, p6 • EMAIL Security, p8 • ITANIUM HP, p10