EVALUASI & PENGENDALIAN STRATEGI Pertemuan 25 Matakuliah

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Matakuliah

Tahun

: J0134/ Manajemen Strategik

: 2006

EVALUASI & PENGENDALIAN

STRATEGI

Pertemuan 25

1

Strategy Review, Evaluation&Control

-- Strategies become obsolete

-- Internal environments are dynamic

-- External environments are dynamic

Strategy Evaluation

• Vital to the organization’s well-being

• Alert management to potential/actual problems in a timely fashion

• Erroneous strategic decisions can have severe negative impact on organizations

• Complex & sensitive undertaking

• Overemphasis can be costly & counterproductive

2

3 Basic Activities

1.

Examine the underlying bases of a firm’s strategy

2.

Compare expected to actual results

3.

Identify corrective actions to ensure that performance conforms to plans

Appraisal of Strategic Performance

• Have assets increased

• Increase in profitability

• Increase in sales

• Increase in productivity

• Profit margins, ROI, & EPS ratios increased

3

Rummelt’s

4 Criteria

Consistency

Consonance

Feasibility

Advantage

4

Consistency

• Strategy should not present inconsistent goals & policies

Consonance

• Neither overtax resources or create unsolvable subproblems

Feasibility

• Need for strategies to examine sets of trends

Advantage

• Creation or maintenance of competitive advantage

5

Kesulitan dalam Evaluasi Strategi

1.

Semakin meningkatnya kompleksitas lingkungan

2.

Sulitnya memprediksi masa depan secara akurat

3.

Semakin banyaknya variabel

4.

Tingkat keusangan rencana

5.

Kejadian-kejadian domestik maupun global

6.

Menurunnya rentang waktu bagi perencanaan yang pasti

Evaluasi Strategi Seharusnya….

• Merupakan inisiatif managerial

• Sebagai pemicu review atas objectives & values

• Menstimulasi kreatifitas dalam menghasilkan alternatif

6

I. Review Underlying Bases

Evaluation Framework

Differences?

NO

Yes

II. Measure Firm Performance

Differences?

Yes

NO

Continue present course

III.

Take

Corrective

Actions

7

Kerangka Evaluasi Strategi

• Review faktor yang mendasari strategi, review:

– Dasar strategi (matriks EFE & IFE)

– Efektifitas strategi (komparasi dengan pesaing)

– Perubahan SWOT

• Mengukur performance:

– Compare expected to actual results

– Investigate deviations from plan

– Evaluate individual performance

– Progress toward stated objectives

• Melakukan tindakan koreksi

8

Kriteria Kuantitatif Evaluasi Strategi

• Financial Ratios

– Compare performance over different periods

– Compare performance to competitors

– Compare performance to industry average

– ROI, ROE, Profit margin, market share, D/E ratio,

EPS, sales & aset growth

Kriteria Kualitatif Evaluasi Strategi

• Internal consistency of strategy

• Consistency with environment

• Appropriateness in view of resources

• Acceptable degree of risk

• Appropriate time frame

• Workability of the strategy

9

Balanced Scorecard

Evaluate strategies from 4 perspectives:

1. Financial performance

2. Customer knowledge

3. Internal business processes

4. Learning & growth

Contingency Planning

Alternative plans that can be put into effect if certain key events do not occur as expected

Auditing

• Financial audits determine correspondence between assertions based on strategic plan & established criteria

• Environmental audits insure sound and safe practices

10

Balanced Scorecard

Area of Objectives

Customers

1

2

Managers/Employees

1

2

Operations/Processes

1

2

Community/Social Responsibility

1

2

Business Ethics/Natural Environment

1

2

Financial

1

2

Measure or

Target

Time

Expectati on

Primary

Responsibili ty

11

Karakteristik Evaluasi strategy

• Economical

• Meaningful

• Generates useful information

• Timely information

• Provides accurate picture of events

Tantangan Strategic Management

• Process is more an “art” than “science”

• Should strategies be visible or hidden from stakeholders

• Should process be more top-down or bottom up

12

Strategy-Evaluation Assessment Matrix

Have major changes occurred in the firm’s internal strategic position?

No

Yes

Yes

Yes

Yes

No

No

No

Have major changes occurred in the firm’s external strategic position?

No

Yes

Yes

No

No

Yes

Yes

No

Has the firm progressed satisfactorily toward achieving its stated objectives?

No

Yes

No

Yes

No

Yes

No

Yes

Result

Corrective actions

Corrective actions

Corrective actions

Corrective actions

Corrective actions

Corrective actions

Corrective actions

Continue course

13

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