TITLE: ADMINISTRATIVE AND ACADEMIC POLICIES AND PROCEDURES Division of Professional Studies for Executives (EPE) CODE: SICA-REG-17 VERSION 2 PAGE 1 of 5 1. INTRODUCTION These Administrative and Academic Policies and Procedures have been approved by Resolution of the Office of the Vice President of Finance and Administration, and are made available to students through the University's website and information systems. 2. ENROLLMENT The enrollment fee shall be paid in the first bill of each academic term. As an indispensable condition for enrollment, students must not have any outstanding debts with the University. 3. TUITION 3.1. The payment rates are determined for each academic term by the Office of the Vice President of Finance and Administration. Students are responsible for reviewing the price policy published on the website. 3.2. The tuition amount for each academic term is established regardless of the number of credits in which the student has enrolled. 3.3. This provision is not applicable to those students who enroll in one or two courses (Article 1.7.f of the Student Regulations of the Division of Professional Studies for Executives - EPE). 3.4. Students on academic probation or at academic risk (Article 1.7.b of the Student Regulations of EPE), and who thus cannot enroll in more than two courses, shall pay a course-based tuition. 4. PAYMENT DATE The payment dates are published prior to the start of the respective enrollment process by the Office of the Vice President of Finance and Administration, in coordination with the EPE Management. 5. ISSUING OF BILLS AND PAYMENT OF INSTALLMENTS 5.1. The issuing of bills corresponding to the installments is performed in accordance with the calendar established for such purpose, no less than seven days before the due date. 5.2. The University shall provide the electronic receipts for the services it provides via the Intranet. 5.3. Bills shall be paid at a branch of any authorized bank by the due date. After this date, the applicable administrative fees and interest shall be paid. 5.4. In the event that students fail to punctually perform their payment obligations with regard to any document issued to their name (invoice, bill, or letter), the University shall have the power to report such failure to credit rating agencies, outsource the collection, or, where applicable, transfer the collection rights to third parties. 5.5. The University is not responsible for any complaint whatsoever arising from such events. Likewise, the University may--in such cases--suspend all non-academic services and cancel the credit offered for certain services, in which case the student must pay cash for all services offered. Revised by: Approved by: Date: Endorsement Endorsement 2/5/2014 Reproduction prohibited without the authorization of the Quality Assurance Director TITLE: ADMINISTRATIVE AND ACADEMIC POLICIES AND PROCEDURES Division of Professional Studies for Executives (EPE) CODE: SICA-REG-17 VERSION 2 PAGE 2 of 5 5.6. Tuition and academic fee payments are non-refundable. 6. REFUNDS 6.1. Students may request the refund of their payments only in the following cases: a. Payment of bill(s) in an academic term for which they are not enrolled. b. When they are enrolled only in an English course, but have paid the full bill. c. When there is an excess payment after requesting online processing. d. After withdrawing from an academic term, in the event that they have paid their bill(s) in advance. e. Double payment of bill(s) or processes. f. Services and default fees charged by mistake. g. Mistakes in the itemization of amounts billed. 6.2. Students shall submit all refund requests via Intranet. The maximum term for the effective payment of the refund to students shall be ten (10) business days, counted as from the date on which the respective student submits the request via Intranet. 6.3. The refund process for approved requests is as follows: a. If a bill has been issued to the student, a credit note is applied to said bill for the refundable amount. b. If no bills have been issued to the student, the refund shall be performed via manager's check. 6.4. Refund requests are processed during the academic term in which any of the cases described in Article 6.1 occur. On an exceptional basis, the Office of Treasury may authorize requests submitted after the respective deadline. 7. ADMINISTRATIVE EXPENSES AND INTEREST 7.1. Administrative expenses are those generated by the administration and collection of bills and invoices due. The amount is fixed, charged on the day following the due date of the document, and the amount is determined and published by the Office of the Vice President of Finance and Administration, via the respective Resolution. 7.2. The interest charged, in accordance with Section 1242 of the Civil Code, is--on the one hand-compensatory in nature, for the use of the money that should have been paid in due time; and--on the other hand--of a default nature, intended to indemnify the delay in the payment of the amounts owed as from the moment the payment obligation becomes due. Interest accrues as from the second day following the due date of the bill or invoice, and is calculated daily, on a cumulative basis, until the effective payment date. The interest rate is determined and published by the Office of the Vice President of Finance and Administration, via the respective Resolution. The rate shall not exceed the maximum amount authorized by the Peruvian Central Reserve Bank. Revised by: Approved by: Date: Endorsement Endorsement 2/5/2014 Reproduction prohibited without the authorization of the Quality Assurance Director TITLE: ADMINISTRATIVE AND ACADEMIC POLICIES AND PROCEDURES Division of Professional Studies for Executives (EPE) CODE: SICA-REG-17 VERSION 2 PAGE 3 of 5 7.3. Interest is charged independently of the administrative expenses generated due to the failure to make timely payments. 7.4. Administrative expenses and interest are paid as of the moment of the effective payment of the debt due. 8. CONTINUITY OF THE EDUCATIONAL SERVICE In the case of those students who, as of the end of the academic term, have outstanding debts for tuition or commitments assumed by virtue of an economic support agreement, all academic and complementary services provided by the University (with the exception of their email account) shall be suspended. They will not be provided with their respective academic information for the academic term pending payment until the regularization of the payment of all outstanding amounts. This includes proof of study and study certificates. in accordance with the provisions established in Law 29947. 9. ACADEMIC FEES 9.1. The Office of the Vice President of Finance and Administration, in coordination with the Office of the Vice Rector for Student Affairs, establishes: a. The fees corresponding to academic paperwork and procedures. b. The academic fees corresponding to the following processes: i. Issuing of certificates and vouchers, and duplicates of documents and identity cards. ii. Reservation of enrollment, the amount of which is fixed, regardless of the number of ordinary academic terms during which the student will be absent. The amount paid by the student for this concept is credited in his/her favor in the final bill of the term in which he/she recommences his/her studies, as applicable. iii. Recommencement of studies, the amount of which is fixed, regardless of the number of ordinary academic terms during which the student was absent. (not applicable in the event that students reserve their enrollment on a timely basis). iv. Assessment makeup. v. Extraordinary course withdrawal. vi. Withdrawal from term, which corresponds to the fees accrued over the course thereof, and, when the withdrawal occurs after the start of midterm exams, the fees corresponding to the complete term. vii. Internal transfer of major, school, study modality, location, or campus. viii. Course Transfer Credits: ix. Letter of exceptional permission to stay. x. Additional major. xi. Degrees and Professional Titles. The latter includes the payment of jury members and proofreaders. Revised by: Approved by: Date: Endorsement Endorsement 2/5/2014 Reproduction prohibited without the authorization of the Quality Assurance Director TITLE: ADMINISTRATIVE AND ACADEMIC POLICIES AND PROCEDURES Division of Professional Studies for Executives (EPE) CODE: SICA-REG-17 VERSION 2 PAGE 4 of 5 xii. Translation of documents. xiii. Enrollment in international programs. xiv. Investigation of applicant. c. Additional fees in case of late payments. 9.2. In order to submit requests corresponding to academic processes, perform procedures and paperwork processes, or to recommence studies, students cannot have any outstanding debt with the University, with the exceptions established in Law 29947. 10. FINAL PROVISIONS 10.1. The requirements for the payment of obligations and services to the University or third parties, as well as inquiries regarding the modalities and deadlines for meeting these obligations, shall be performed by the student or his/her legal guardian by the deadlines set forth in the respective regulations or the communications sent for such purpose. In the absence of such performance, said requirements or inquiries shall be understood as consented to under the terms in which they have been established. 10.2. These Regulations are approved or amended by the University's Office of the Vice President of Finance and Administration. Interpretations and amendments shall enter into force as from the day following their publication on the University's website and in its information systems, unless: a. Otherwise indicated in the corresponding resolution; or b. In the case of those provisions contained in Points 3, 4, 5, 6, and 7 of these Regulations, which shall enter into force as from the academic term following their publication on the University's website or in its information systems. Revised by: Approved by: Date: Endorsement Endorsement 2/5/2014 Reproduction prohibited without the authorization of the Quality Assurance Director TITLE: ADMINISTRATIVE AND ACADEMIC POLICIES AND PROCEDURES Division of Professional Studies for Executives (EPE) CODE: SICA-REG-17 VERSION 2 Annex 1 Non-academic services include: 1) Access to grade consultation options via Intranet. 2) Parking at UPC's facilities. 3) Reservation of sporting facilities on the campus. 4) Reservation of cubicles at the Library. 5) Loaning of electronic equipment. 6) Transportation service. 7) Corporate discounts. 8) Credit (photocopies, books). Revised by: Approved by: Date: 02/05/2014 Teresa Rivera Ana Cecilia Mac Lean Vice-president of Finance Edward Roekaert UPC Secretary General and Administration Rector Revised by: Approved by: Date: Endorsement Endorsement 2/5/2014 Reproduction prohibited without the authorization of the Quality Assurance Director PAGE 5 of 5