DSA Assessment Plan
A.D. Bruce Religion Center
A.D. Bruce Religion Center
Department Name:
Assessment Plan for Academic
2013-2014
Year:
Bruce Twenhafel, Manager
Director:
Assessment Contact(s)
(if not the director):
Department Mission Statement:
The A.D. Bruce Religion Center provides support and space for the ethical, religious, spiritual, and character development of the University
community and assisst in the development of educated, active, and ethical citizens in the global community. With a broad offering of
worship opportunities, educational events, and cross-cultural programs that enrich the heart and mind and raise the consciousness of the
community, the religion center hosts a culturally diverse multi-faith community and celebrates our differences and similarities in a safe,
supportive environment.
The A.D. Bruce Religion Center will provide the University and the greater Houston community with a safe, supportive space for
Department Vision Statement: religious/spiritual/cultural diversity and exploration; will encourage personal, ethical and character development, intellectual engagement,
and the voluntary exercises of religious/spiritual belief; and will promote inter-faith understanding and appreciation through educational
and cultural programming and activities.
1. Strategic Initiative: Manage and provide for a pleasant and well maintained auxiliary facility for the use of UH students faculty, staff,
alumni and non-university guests. DSA – 1, 2, 4 & 6
2. Strategic Initiative: Continue to market the Religion Center programs and services to UH and the greater Houston area. DSA – 4, 5 & 6
Department Goals:
3. Strategic Initiative: Provide administrative, advising and financial support for the Campus Ministries Association (CMA). DSA – 1, 2, 3, 4
&6
4. Strategic Initiative: Continue to develop assistance to and partnerships with students, registered student organizations (RSOs), colleges /
departments and off campus entities with the planning and presentation of their programs and events in the Religion Center. DSA – 1, 2 &
6
1
A.D. Bruce Religion Center
DSA Assessment Plan
Program or Services Being Assessed: Registered Student Organizations that self-identify as Religious / Spiritual
Learning Outcome(s) and/or
Program Objective(s)
Determine the awareness of officers
and advicors of the 60 +/- Registered
Student Organizations that self-identify
as RELIGIOUS / SPIRITUAL of the
programs and services of the A.D. Bruce
Religion Center and the Campus
Ministries Association.
Method
The survey instrument to
be developed through
support of Campus Labs
Baseline.
Timeline
(Month)
Frequency
1 Time in Fall 2013
Purpose
Goal(s) Supported
Developed in Fall 2013 and Establish baseline
2&3
administered in
information for the
January/February 2014.
Charter/Resident
Ministrires, CMA and those
religious/spiritual groups
that are not part of CMA.
The information will be
used to assess awarenes
of programs and services
of the A.D. Bruce Religion
Center and provide
guidance to CMA in
support of Interfaith
Dialogue initiatives.
Program or Services Being Assessed: Awareness of r
Learning Outcome(s) and/or
Program Objective(s)
Determine the awareness of UH
religious / spiritual programs and
services of the students, faculty and
staff.
Method
The survey instrument to
be developed through
support of Campus Labs
Baseline.
Timeline
(Month)
Frequency
1x in early spring 2014.
Purpose
Developed in fall 2013 and Needs Assessment will
2
administered in early
provide critical information
spring 2014.
regarding awareness of
religious/spiritual
programs and services at
UH, identify areas for
improvement and support
for new program and
building initiatives.
2
Goal(s) Supported
A.D. Bruce Religion Center
DSA Assessment Plan
Program or Services Being Assessed: A.D. Bruce Religion Center Student Staff Learning and Development
Learning Outcome(s) and/or
Timeline
Method
Frequency
Purpose
Program Objective(s)
(Month)
Levels of learning/achievement among
Religin Center student staff will be
assessed based on two of the
identified/established Student Life
student learning outcomes: 1) Critical
Thinking & 2) Teamwork and
Collaboration.
Pre-, mid-, & post-test
administered through
baseline for each A.D.
Bruce Religion Center
student staff member
(both Fall 2013 and Spring
2014).
Status
Fall 2013: Meet to develop August/September &
To determine level of
4
SMART goals; two 1:1
December 2013; February learning that is occurring
meetings
& April 2014
as well as identify potential
gaps in learning that may
Spring 2014: Meet to
exist within the student
review status of SMART
employment program and
goals; two 1:1 meetings;
experience for the Religion
Exit meeting at conclusion
Center student staff. This
of semester.
data will also serve as a
guide for student staff
supervisors on the
establishment of personal
and professional
development programs.
Will compare year to year
assessment for trends and
changes.
Program or Services Being Assessed: Customer Satisfaction and Reservation Services
Learning Outcome(s) and/or
Timeline
Method
Frequency
Program Objective(s)
(Month)
Provide an effective service to all
Create a survey that
Random sampling solicitied
customers that results in high customer measures customers
by emails and link on
satifaction ratings.
overall satisfaction with
confirmation email.
reservation request
process, event readiness,
pricing, and staff to
improve customer service.
3
Beginning Sep 2013 thru
July 2014 with reports for
Fall 2013, Spring 2014 and
Summer 2014.
Purpose
To measure customer
satisfaction and pinpoint
room for improvement in
reservation request
process, event readiness,
pricing, and staff training.
Status
4