Matakuliah : A0214/Audit Sistem Informasi Tahun : 2007 Pertemuan 11-12 PLANNING AND CONTROLLING Bina Nusantara Demand Management Process Ø Ensures that Project has a business justification Ø Ensures that projects have a business and IT sponsor Ø Provides a consistent approach to approving all projects Ø Ensures that all major projects identify all costs to improve decision making Ø Provides a means to “weed out” nonessential projects Ø Provides a means to control IT capacity and spending Bina Nusantara Business or IT initiates Project Estimated Joint Requirement Planning and High Level Solution Design Business Case and Return On Investment Cost and Savings Estimates from all Functions Capital Appropriations Committee Project Funding Approval and Project Initiation Technology Approval Technical Steering Committee (ITSC) Evaluate Architecture Determine impact Approval/disapprove Customer works with Account Manager to document requirements and Identify potential solutions Technology Request Review requirements with customer Identify potential solutions Evaluate potential solutions Recommend vendor solutions Account Manager works with TSC members to evaluate solution Request For Proposal Finalize requirements and scope Request vendor proposals Evaluate vendor proposals Account Manager works with IT Procurement Team to evaluate vendor proposals Technology / Contract Refresh IT Procurement Team Track contracts and assets Negotiate technology refresh Negotiate contract renewal/upgrades IT Procurement Team notifies customer of contracted date Negotiation IT Procurement Team Define scope of work Negotiate services and costs Vendor Management IT Procurement Team Monitor vendor performance Administer contracts Budget for costs Procurement and Vendor Management Bina Nusantara Account Manager works with IT Procurement Team to negotiate vendor terms Project Planning Project Definition and Planning Initiate Project And Organize Bina Nusantara Review Present Status Survey Info Needs Identify Business Objectives/ Information Strategy Identify Hardware Software Info Structure / Envir. Develop Concept Design Assess Packaged Systems Options Perform Project Impact Analysis Evaluate Development Alternative Finalize Project Work Plan Mgmt. Review and Approval The Important of Project Planning and Control in SDLC SDLC flow follow steps: • A new idea is generated for a system or improvement • The idea is preliminarily accepted for potential funding by a sponsor, owner, or user group. Bina Nusantara The Important of Project Planning and Control in SDLC • Problem analysis – The feasibility of the idea is investigated and data is gathered and analyzed related to the cost and benefits, along with other alternative courses of action – Classic problem definition and current state analysis is performed and documented to understand the primary problem that is to be solved using root cause analysis techniques – The constraints of existing and potentially future solutions are identified – The resultant idea feasibility and options for moving forward are documented and presented to the sponsor for approval Bina Nusantara The Important of Project Planning and Control in SDLC • Solution design: – – – – Bina Nusantara If approved for further study, criteria are developed for a successful implementation and are documented along with the functional requirements for the system to meet the needs of the sponsor and the proposed idea Processes are defined by system flowcharts and data flow diagrams to better understand the possible solutions and project tasks involved with deploying the various solutions Various solutions are analyzed, buy versus build analysis is performed, software acquisition strategies are investigated, and in-house versus contract services are reviewed as options The technical feasibility of the various solutions is examined and reconciled with the organizations infrastructure, data model, current and planed system architectures, configurations and so forth The Important of Project Planning and Control in SDLC • Solution design: – The economic feasibility also is examined of the top choices for solutions and compared to ROIs and the budgeted resources available. – Risk analysis of the various options, including security and control concerns, are documented and prepared for the final proposal along with recommendations for risk mitigation – Solution proposals are made with recommendations of the systems development goals, costs, and deliverables expectations for approval by system owner/sponsor Bina Nusantara The Important of Project Planning and Control in SDLC • System design: – – Bina Nusantara Based on the approved and agreed upon scope and constraints the system is designed and developed considering users needs, data requirements, functional and processing requirements, training, interfaces, inputs, outputs, internal and application controls, audit trails, availability, data integrity, security requirements, and reports Requests for Proposals (RFPs) are designed and submitted as appropriate and contracts are negotiated with various providers and vendors. For contract programmers, a specific contract language ensures that the adequate controls over deliverables, quality, performance to standards, and worksmanship, as well as supportability issues exist. The Important of Project Planning and Control in SDLC • System design: – Project plans are built defining the required resources, timeframes, deliverable milestones, and so forth. This is the point where review criteria is developed and agreed upon to ensure that design goals are met. – Mock ups and a cost benefit analysis are presented for approval and final sign off of development by the departments of management and the affected users. Bina Nusantara The Important of Project Planning and Control in SDLC • System development: – – – – Bina Nusantara Equipment is purchased and installed properly Systems are developed in the test environments Programming occurs either through internal or contracts resources Several iterations of programming and testing are staged and integrated to achieve the final objectives The Important of Project Planning and Control in SDLC • System development: – The testing staged includes unit testing, integration testing, regression testing, hardware and component testing, load and stress testing, pilot testing, user acceptance testing, performance testing, and total system testing. This testing should have provisions for protecting sensitive data in the testing phases. The testing duties should be segregated from development tasks as much as possible to ensure the fair analysis and testing of the resultant system or programming components Bina Nusantara The Important of Project Planning and Control in SDLC • System development: – – – – Bina Nusantara User screens are developed and tested Initial systems documentation is produced Test data is processed for the required objectives testing Facilities planning and implementation is developed with acceptance procedures defined for all of the environment and support needs The Important of Project Planning and Control in SDLC • System implementation: – Based on approval and sign off, implementation and production deployment is planned – File conversion is performed to populate the final system – Systems conversion is planned and executed using pilot, parallel or full system cutover methodologies – User and operations manuals are documented and completed – User and operators are trained – The final cutover is created, involving close interaction and communication with the system users Bina Nusantara The Important of Project Planning and Control in SDLC • Maintenance and Modifications: – The system undergoes routine maintenance and bug fixes with scheduled improvements prepared over time using mini SDLCs – An ongoing, operational use and utilization of system occurs. – The periodic assessment of design and performance based on the needs and changes in technologies also occurs. Bina Nusantara The Important of Project Planning and Control in SDLC • Cycle repeats: – A new idea is generated for the improved system to better meet the needs of the owner/sponsor of the user group Bina Nusantara The Important of Project Planning and Control in SDLC Why control important? • Discussion of methods, tools, tasks, resources, project schedules and user inputs are critical review point for the IT auditor • Project plan are personnel assignments, cost estimates, risks, and organizational impacts associated with the project, and plans for future phases of development including the related cost estimates. Bina Nusantara Project Planning and Control : E-Commerce Security as a Strategic and Structural Problem • An effective security management system should be made an integral part of an organization’s business strategy. • The development and management of security should support the core business of the organization. • Security management consists of guidelines that are based on the security practices that support the business strategy as a whole. • In E-commerce businesses, information security should be seen as strategic asset and not as a cost. Bina Nusantara Information Security Management Systems • • • • • • Bina Nusantara Policy and procedures Scope Risk assessment Risk areas Controls Documentation The Planning and Control Approach to E-Commerce Security Management • Strategic Aspect – – – • Organizational Aspect – – – – – – Bina Nusantara Planning corporate objectives Defining budgets Defining information security policy Setting up security team of managers and technical personnel Defining responsibility Drawing up training program in technology and methods Documenting information security procedures Application of security procedures Compliance with security procedures The Planning and Control Approach to E-Commerce Security Management • Technical aspect • Financial aspect • Legal Aspect Bina Nusantara Conclusion • Auditor influence is significantly increased when there are formal procedures and guidelines identifying each phase in the SDLC and the extent of auditor involvement • Auditors will be able to review all relevant areas and phases of the SDLC and report independently to management the adherence to planned objectives and company procedures • Auditors can identify selected parts of the system and become involved in the technical aspects based upon their skills and abilities Bina Nusantara Audit Involvement in Planning and Analysis • The auditor makes a determination of the reasonableness and merits of the project, potential for satisfying the business need and consistent agreement with company policy and objectives • The auditor identifies the existence of the communication of the organizational goals from top management downward. • Auditor requirements are introduced in a timely manner. 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