Exercise 1 – Chapter 4
1. Compare the ease of estimating costs and benefits of projects with the ease of
estimationg costs and benefits of repetitive operations. Why might they be
different?
2. How did Hinton and Kaye find that managers treat information technology
project (in the context of investments)? What is the difference in treatment as
capital or treatment as revenue generating?
3. According to Hinton and Kaye, what is the most commonly used method to
evaluate information systems projects
4. Two different views of project estimation bias were discussed. List factores
that favor having those responsible for building a project doing the estimation.
Then list the factors favoring the opposite view.
5. Describe Federal Express’s approach to information systems project funding
6. Discuss the positive and negative features of outsoucing technology projects
7. Cabral – Cardoso and Payne surveyed research and development decision
makers about their project selection methods. Compare the most commonly
identified methods found by Cabral – Cardoso and Payne with the list
identified by Hinton and Kaye.
8. Describe the difference in evaluating project proposals by creening, a checklist
and a project profile