Research on Implementation Model of EnterprisesRisk Management Yan-fang Gao ,Yuan-yuan Chen

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Research on Implementation Model of EnterprisesRisk Management
Yan-fang Gao1 ,Yuan-yuan Chen2
1
2
School of Economics, Wuhan University of Technology, Wuhan, China
School of Postgraduate in Inner Mongolia University of Finance and Economics, Hohhot, China
(nmgyf512@yahoo.com.cn)
Abstract: Risks bring about opportunities as well as
challenges to the enterprises. If corporations expect to
achieve the fixed goal , they have to maximize the
effectiveness of assets ,and minimize risks at the same time.
That’s why companies must identify and assess all the
significant risks, take response measures and ensure
sustainable development by building an increasingly
sophisticated risk management system.
Keyword:
risk
assessment, response
management,
implementation,
Since the serious financial scandal of Barings
Bank, Enron, WorldCom and others had been exposed
one after another, modern enterprise risk management has
become a focus of the international concern. In October
2004, COSO, which was formed in 1985 to sponsor the
National Commission on Fraudulent Financial Reporting,
namely the famous Treadway Commission, introduced a
new report, “enterprise risk management :integrated
framework”. In this framework, a more comprehensive
concept that is risk management appeared to instead of
risk assessment which existed as a factor in the former
COSO report. Besides that, the board and the
management administration are required to pay their
attention on major risks areas. As one of main tasks of the
management, risk management should ensure that there is
a good and effective risk management process in the
organization.
I.THE SIGNIFICANCE OF IMPLEMENT OF RISK
MANAGEMENT IN COMPANIES
Enterprises are symbiotic with risks. In recent
decades, similarly tragic stories staged in commercial
arena: a company with amazing profits which once listed
in the world’s top 500 enterprises has been given
instantaneous heavy blow and even went bankruptcy; the
blue chips in the stock market might become a junk stock
one day. Because of a variety of uncertainties and the
increasing of risks the enterprises face, a sound risk
management has increasingly become an essential
element for a modern company to survive.
No business exists without risks, which means risks
also can offer opportunities to enterprises, so a
corporation has to deal with various difficulties and face
with a variety of risks. The company will not be
profitable if risks don’t exist. Obviously, from the point
of view of enterprise’s profitability, a company’s strategy
should bear more risks. In addition, risks cause challenges
because they may endanger the company’s survival
directly. If the corporations expect to achieve the stated
objectives, get the maximum return of shareholders’
interests, and maximize the efficiency of assets with
minimizing risks at the same time, companies must
identify and assess all the significant risks, take response
measures and ensure sustainable development by building
an increasingly sophisticated risk management system.
Risk management refers to a process of identifying and
assessing the uncertainty that obstruct the company’s goal,
and taking response measures to control those
uncertainties in an acceptable range.
The environments where the trend and
indication of economic development are unpredictable are
changing, and so are the customer preferences and
demands, so it is essential for companies to foresee the
risks arise from those changes. For those unforeseen
emergencies, the management should make the risk
management plan with a positive attitude. The idea of risk
management is to analyze all the risks existing both in
and out of the company, and then deal with those through
formulating the management strategies, so as to increase
the profitability. The complete and effective risk
management system and procedure contribute to the
management to deal with the various risks calmly and to
the company survive and develop.
II.THE IMPLEMENTATION PROCEDURE OF RISK
MANAGEMENT
A. Analyzing the risk environment
The internal and external risk environment
factors may have bad influence on a company to achieve
its goals. The external risk environment factors are
including state law, regulation, policy and economic
environment changes, the development of science and
technology, industry competition, market changes, natural
disasters and so on. The internal factors contain the
defects of governance mechanisms, the characteristics of
business activities, the nature and management of assets,
the failure or the interruption of information system, and
the fact that staff’s qualities and skills cannot meet the
requirement, etc. The management authorities must focus
on the changes in factors about risk environment so that
they can give further consideration to whether the
changes and controls of organizational structure are in
line with the situation.
B. Identifying risks sufficiently
The task of risks identification is to identify
where the risks are and what cause them, and to make
qualitative estimates of the consequences. Risk
identification needs to answer the following questions:
What are the potential risk factors in the business? What
kinds of risks these risk factors can cause? How severe
the consequences of these risks?
1. Risk factors and risk categories
(1) The factors of Risk
Risk factors are the potential causes and
conditions of risk accidents.
To a company, there are a lot of factors that can
affect the risks, furthermore, the degrees of influence
from the same factor are different dramatically in
different types of enterprises, so the enterprises should
identify the risk factors according to the importance of
matters, which may affect enterprises adversely, shown as
following:
1)Integrity and capability of the management
2)The impact of staff changes and abnormal
pressures the company suffered
3)The extent of government regulation and the
limits of national policies and regulation
4)Firm size and the assets’ liquidity
5)Market competition
6)Financial environment and microeconomic
situation
7)The risks of financing and investing
8)Tax risks
9 ) The degree of information system’s
computerization
10)The scientific and technological progress,
and social and cultural changes
11)The natural environment of operating areas
and the extent of decentralizing
12)Adequacy of the systems and procedures
13)Audit interval and results
14 )The agreement of audit found and the
measures that were taken based on its findings
15)The transparency to the public
(2) Risk types
Overall, enterprise risks can be classified in
different ways. In accordance with business types, the
risks can be divided into following four categories:
1)Strategic risks
Strategic risks are those factors that affect the
whole development direction of the company, corporate
culture, information, survival ability and corporate
performance. They contain domestic and international
macroeconomic policies, economic conditions, industry
status, national industrial policies, the strategy and
planning of a firm, and corporate strategic partner, etc.
2)Operational risks
Operational risks are those risks which can lead
to direct or indirect loss to a company due to the lacks or
errors in operation procedures, staffs and systems, or even
the external events. They are including the performance
and management status of the company; the knowledge
structure and professional experiences of the middle and
senior management; the management of quality, safety,
environmental protection, and information safety; natural
disasters and other pure risks; the effect caused by the
uncertainty of future market prices such as interest rates,
exchanges rates, stock prices and commodity prices on a
company to achieve its stated objectives; the capabilities
of a company supervising , evaluating and improving its
current business operation , etc.
3)Financial risks
Financial risks refer to those financial
uncertainties derived from the unpredicted and beyond
controlled factors in financial activities, which may cause
financial losses. They include corporate liabilities,
contingent liabilities, the debt ratio, solvency; cash flow,
accounts receivable and its proportion of total sales
revenue, cash flow rate; product inventory, the proportion
it accounts for the cost of sales, accounts payable and the
proportion it accounts for the purchases and corporate
profitability.
4)Legal risks
Legal risks refer to the negative or unpredicted
losses that caused by a company when it enjoys rights and
fulfills the obligation improperly in its process of
establishment
and
operation.
They
include
business-related political and legal environment at home
and abroad, major agreements and trade contracts signed
by the company, the occurrence of major legal disputes;
the intellectual property of an enterprise and its
competitors.
2. The methods of identifying risk factors and
various risks
In practice, there are lots of methods used to
identify risks, such as Brainstorming, Delphi Method,
Scenarios Analysis and SWOT analysis method.
(1) Brainstorming
Brainstorming, which is known as collective
thinking, is an intuitional prediction and identification
method that can help to collect future information by
creative thinking of experts. In brainstorming,
multi-disciplinary experts might be invited to be
participated. Under the guidance of a facilitator, the
participants express their own views on risks about a
particular area. When using this method to study risks
issues, the facilitator is required to stimulate the experts’
inspiration in the speech at the beginning of meeting, so
as to prompt experts to answer the questions quickly.
Through the exchange of information and mutual
inspiration, experts will be induced to generate the
phenomenon called “Thinking resonance”, which means
the ideas can be complementary and have the "portfolio
effect". Therefore, more future information will be
discovered and the results of prediction and identification
will be more accurate.
(2) The Delphi method
The Delphi method, also called the expert
survey, is a risk method where the experts identify risks
based on their intuitive ability and come to an agreement
on a particular issue. The process to identify risks with
Delphi method is as following, firstly, selecting the areas
and experts relevant to the topic by the risk team;
secondly, establishing a direct inquiry of contact with
those experts and gathering their opinions by the letter of
inquiry; thirdly, inducing these ideas and feedback to the
experts in an anonymous way to consult them again. After
several rounds of inquiry, and consulting, inducting and
modifying the results repeatedly, the basically same view
can be agreed by the experts.
(3) Scenarios Analysis
Scenarios Analysis is a systematic technology
that applies to predicting and identifying the risks of a
project with more variables. It assumes that all the key
factors may occur, so various Scenarios are imagined; and
then different results are put forward in order to take the
appropriate measures of response in the future. Its basic
principle is to design variable future prospects after the
analysis of related issues within and outside the system
according to the diversity of development trends, and to
make description of the system development trends
situation and pictures in a way which is similar to writing
a screenplay. Scenario analysis can be particularly useful
for the following: to alert policy makers to focus on risks
or consequences that may aroused by certain measures or
policies; to clarify the scope of risks need to be monitored;
to study the effects key factors have on the future process;
to draw attention to what kinds of risks the technology
development will give rise to, etc.
(4) SWOT analysis
SWOT analysis is the analysis of advantages,
disadvantages, opportunities and threats, it can ensure to
review the project from each angle of the trend analysis
so as to expand the breadth of risk concerned.
S - Strength, namely the strengths of
(advantages to) enterprises themselves, such as sufficient
cash, the improvement of market share, skilled workers,
strong capabilities of product development.
W - Weakness is the enterprise's own
weaknesses (disadvantages), such as the shortage of funds,
the decline in market share, the situation business
equipment or skilled workers cannot suited to new
technologies or new materials, poor ability to develop
new product.
O - Opportunities, the opportunities are offered
by external markets, such as good market prospects, the
financial crisis of competitors, the increasingly rich of
raw materials’ supply, the appearance of new materials or
new technology.
T - Threat, is the threat of external markets,
such as that the market outlook is not optimistic, that
competitors adopt new technologies or new materials
early, that materials supply has become tighter, that
material prices are increasing, and that consumers’ quality
requirements are higher.
The Weakness and Threat above are where the
risks faced by business come from.
C. Assessing risks appropriately
There are lots of risks can be defined according
to the risk assessment procedures. And the management
and controlling of risks are based on the resources
consumption, so in order to ensure resources to play an
ideal role, the company needs to assess the risks which
have identified to determine the order of the controlled
risks.
Besides that, the risk assessment results have an
impact on the efficiency and effectiveness of the
resources use by affecting its tactics directly. Typically,
based on the consideration of cost-effective, the company
will take different measures towards different risks. To
decide what kinds of countermeasures should be taken is
depended on the analysis on the possibilities and
anticipated results of identified risks.
Quantitative analysis and qualitative analysis
can be used to assess risks. In quantitative analysis, the
risk was assessed from two perspectives generally: risk
probability and risk impact. The risk probability is the
likelihood of risk, which relies on someone’s subjective
experience. Risk impact, also known as risk seriousness,
refers to the degree of impact risks may have on the
enterprise, namely its losses. After clarifying the risk
probability and risk impact, the Value at Risk can be
estimated according to the following formula:
Risk Value = Risk Probability ×Risk Impact
It is clear that the size of Risk Value depends on
Risk Probability and Risk Impact from the above formula.
If risk probability is zero, risk values are zero no matter
how much the degree of risk impact is; if risk probability
is high while risk impact is zero, then the risk value is
also zero; if both the risk probability and risk impact are
high, the risk value is necessarily high, to which the risk
management should be given high attention. The risk
assessment process in Quantitative analysis is shown
below Fig. 1:
The risks in the first quadrant should be paid
more attention to by the management because risk
probability and impact are both higher; generally, since
the risks in the second and third quadrant either have
much influence on the firm or have higher possibility to
High
Inspection/
Preventing at
Correction and
Risks in the second
monitoring
the source
Risks in the first quadrant
quadrant
(type A)
(type B)
The extent of risk impact
Continuous
Monitoring
assessment without
and adjusting
Risks
in
monitoring
the
fourth
Risks in the first quadrant
quadrant
(type C)
(type D)
Low
Risk Probability
Fig. 1
The risk assessment process in Quantitative analysis
occur, the management needs to take ex post risk
management measures such as examination and
correction, that is not as good as the preventive measures
in effect and prone to bring residual risks, which are risks
that cannot be eliminated after taking countermeasures,
that’s why the risks in these two quadrant require focus.
TABLE I
degree of
High
Due to the unimportance and small likelihood, the risks in
the fourth quadrant may be disregarded.
The risk assessment results can also be reflected
qualitatively by risk analysis matrix, as shown below
TABLE I:
Schematic diagram of Risk analysis matrix
influence
possibility
Almost certainly
likely
may
unlikely
Highly unlikely
Very small
small
general
serious
Very serious
Serious
Serious
High
High
High
risk
risk
risk
risk
risk
Moderate
Serious
Serious
High
High
risk
risk
risk
risk
risk
Low
Moderate
Serious
High
High
risk
risk
risk
risk
risk
Low
Low
Moderate
Serious
High
risk
risk
risk
risk
risk
Low
Low
Moderate
Serious
Serious
risk
risk
risk
risk
risk
When a company is facing high risks,
immediate actions should be taken in response and the
board of directors, the management, and the related
agencies should be involved; If it is facing serious risks,
the management and related departments need to pay
close attention to the occurrence of such risks; If it is
facing moderate risks, the risks should be managed by
specific monitoring program; And if it is faced with low
risk, they should be managed through routine procedures,
and may not require specific use of resources.
operation to develop new market so as to achieve higher
strategic targets.
When
choosing
risk
countermeasures,
companies should also consider the cost-benefit
relationship, and then choose the appropriate risk
response measures to control risk according to corporate
risk tolerance.
D. Choosing countermeasures to risks correctly
Whether the risk management is successful or
not is decided by the communication of risk information.
Risks information communication requires that the
information can be passed to the related internal staffs
timely and effectively so that measures can be taken
quickly. Take the Microsoft as an example: it transmits
risk information to employee’s desktop directly by
Corporate Intranet, and offers the definition of each risk,
its positive and negative consequences, the place where
the staffs can get the help about risk management and
other risk management methods online. In addition, some
of risk management information is also passed to other
interested parties, such as the supervisors, board and audit
committee who need to understand the risk management
and others like suppliers, debtors who want to know
about risk management of enterprises.
The company needs to determine to take what
kinds of countermeasures according to different risks:
avoiding the risks? Accepting the risks? Reducing the
risks? Transferring the risks? That depends on the nature
of risks and risk assessment results. For example, the
organization can accept the risks that have returned;
meanwhile, the organization should take some control
measures to reduce the risks to an acceptable level and
achieve the desired return. In this process, the risk
management’s main work is to analyze and evaluate
whether the risk return is reasonable and the risks
countermeasures are effective. The risk countermeasure is
ineffective if the company cannot afford the risks.
Risk countermeasures are including risk avoidance,
risk retention, risk transfer, risk reduction and the use of
risk.
1. Risk avoidance
Risk avoidance is not to take positive measures
to deal with the risks, namely choosing the methods like
giving up, stopping or to rejecting to avoid the losses.
2. Risk retention
Risk retention, as known as risk acceptance,
means to keep the risks when they are inevitable or can
bring good returns.
3. Risk transfer
Risk transfer, which is called risk-sharing,
means to transfer financial losses and legal responsibility
to others by contracts, economic and financial
instruments and others, so that to reduce the frequency of
risk occurrence and the losses.
4. Risk reduction
Risk reduction refers to the system control
measures and methods which are used to achieve the
target of risk control by finding the sources of risk
accident that make losses, reducing the likelihood and
frequency of losses to occur and the extent of losses when
a company is facing the risks and determining neither to
giving up nor to transferring them
In control activities, the company limits and
reduces the risk by designing business control procedures,
many of the internal control procedures are designed for
this purpose.
5. Use of risk
Use of risk means that a company regards risks
as an opportunity and takes advantage of difficulties in
E. Monitoring the information communication system of
risks
III.PROBLEMS SHOULD BE PAID ATTENTION TO
IN RISK MANAGEMENT
A. Building the risk management system suitable for
enterprise features
In order to implement risk management
effectively, the spirit of risk management should be
deeply rooted in corporate culture and staffs’ hearts and
risk management should be integrated into the routine
operation by a perfect risk management system. The core
of risk management is to make the management
understand what kinds of risks the enterprise is facing,
how these risks change with a changing business
environment, what level of risks the enterprise should
afford, and how to manage these risks.
The level of enterprise’s capabilities to manage
risk, as well as the strength of the risk management needs,
usually have a great difference because of the different
industry, size, corporate culture and management
philosophy. What determines that enterprise risk
management activities, such as tools, techniques, the role
of enterprise risk management, and distribution of
responsibilities, is different with another enterprises’,
even though every entity need its compositions to
maintain the control to their activities. A complete and
effective risk management system should be able to
achieve the following objectives:
1. Make sure that the corporate risk
management strategy is consistent with business
development strategy;
2. Clarify risk management responsibilities in
different levels and ensure the implementation of the risk
management system;
3. Build the collection, analysis and reporting
system of risk information, provide the basis for the risk
of real-time monitoring and response;
4. Prevent or mitigate the risks that may cause
significant losses to the enterprise effectively, and
guarantee the achievement of corporate strategic
objectives;
5. Integrate risk management and business
activities, and avoid additional costs
B. Key elements to implement risk management
The signs of effective implementation of risk
management are that the information for risk management
was possessed, common terminology and standards are
existed, risk management and the process of corporate
strategic planning were integrated, risk management data
has been quantified as much as possible, risk management
has been integrated into every department and business
unit, every employee knows clearly about their
responsibility in risk management, a company can track
and comply with the activity’s costs, the complied doings
help to reduce the risk of non-compliance, etc.
Therefore, key factors in the successful
implementation of risk management include: 1. Supports
from senior managers; 2 The recognition of risk
management on the implementation within various
functional departments and staff; 3 risk management and
corporate strategy have been integrated, and the risk
appetite and the countermeasures are set and adjusted
from the dynamic and the long-term perspective; 4 To
enhance the validity so that to make the implementation
of risk management informed by stakeholders in a timely
manner, that means the management should transform
information from various sources into the information
which can be prone to action by refining , processing and
other methods, and exchange information with the related
users fully.
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