I love the new collaboration tools. Some of our best remote meetings ever happened today.
Eric Brodersen, Chief Operating Officer, Impinj
Imagine communications systems not talking to each other. Small wonder Impinj people were struggling. Cisco brought them together on any device, anywhere.
• Enhance communication for mobile workers
• Increase efficiency across the company
• Improve the bottom line through effective teamwork
Helping drive innovation in the Internet of Things (IoT) at the forefront of RFID technology, Impinj is growing fast. Many of its people work remotely or travel a lot. But keeping in touch with them wasn’t easy.
“Our many telephone systems were incompatible,” says Morgan Van Wely, senior IT director. “As well as lacking scalability the setup didn’t support collaborative working.”
Moving to a new headquarters gave the company the chance to start afresh.
High on its wish list was video conferencing. Analyzing the market made the case clear: a unified communications platform would be easier and cheaper to manage.
Size: 200 employees Location: United States Industry: Technology
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• Employees connect anytime, anywhere, on any device, using Cisco Jabber technology
• Cisco® Collaboration Meeting Rooms (CMR) Hybrid enables an easy-to-use video-meeting experience for everyone
• Cisco wired and wireless networking forms a secure foundation
Now every employee has a laptop with the Cisco Jabber solution, a built-in webcam, a softphone client, and a headset. They can make voice and video calls anywhere in the world.
Presence, integrated with the directory, makes it easy for them to contact colleagues and check their availability. It takes seconds to set up or join a video meeting. Interactions are more intuitive because people can see each other’s body language.
All conference rooms have Cisco TelePresence® technology. The CMR Hybrid solution transforms them into venues for productive meetings that include remote and mobile colleagues and business-to-business (B2B) participants.
50%
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• Shorter and more productive meetings
• Increased efficiency in vital processes including recruitment and product development
• Reduced IT spending for new hires by $450
• New highs in staff satisfaction
Poor productivity costs companies a lot. Well-attended meetings that start on time are money in the bank. The best Impinj example is the executive leadership team’s daily review. With Cisco TelePresence these meetings take only 15 minutes, and each one counts.
Use of video is sparking innovation. It’s used for Agile software code reviews, bringing new products to market quicker by speeding up development cycles.
Video has also boosted employee satisfaction and engagement. It’s supporting recruitment with virtual interviews for job candidates too.
Costs are coming down across the business. Feeling comfortable with video, people are traveling less. Want proof? In the most recent quarter, the Californian sales team made 50 percent fewer business trips.
“Working with Cisco we discovered economies everywhere. With other vendors, to get the capabilities we wanted, we found we’d have to invest more and install more,” Morgan explains.
Because it’s more efficient working with one partner and one vendor,
IT spending is falling too. For example, the cost of equipping every new employee has dropped by $450. More IT budget is being freed for other projects.
Cisco partner Collora Networks designed and installed the system. “Collora people are fantastic to work with,” Morgan confirms. “They combine deep knowledge of Cisco technologies with a can-do attitude. They made the entire experience virtually painless.”
By spreading costs over three years, Cisco Capital® funding cemented the business case. From day one the company got the latest Cisco benefits while avoiding an upfront cash burden.
“Cisco Capital came up with the ideal financing solution,” concludes Ryan
Shafer, corporate controller. “They offered a competitive rate, a quick response, and outstanding customer service. Risk was reduced too.”
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Collaboration
• Cisco Business Edition 6000 with
Cisco Unified IP Phones
• Cisco Jabber
• Cisco DX Series desktop systems
• Cisco TelePresence SX Series room systems
• Cisco WebEx® Meeting Center
• Cisco Collaboration Meeting Rooms
(CMR) Hybrid
• Cisco Expressway™
Data Center and Virtualization
• Cisco Unified Computing System™
(Cisco UCS®)
Enterprise Network
• Cisco Nexus 2000, 5000, 7000, and 9000 Series Switches
• Cisco 2900 Series Integrated
Services Routers
• Cisco Meraki® wireless access points
Security
• Cisco ASA firewalls
Financial Services
• Cisco Capital financing solution
To learn more about the Cisco solutions in this case study, visit www.cisco.com/go/collaboration
For more information about Impinj, visit www.impinj.com
Americas Headquarters
Cisco Systems, Inc.
San Jose, CA
Asia Pacific Headquarters
Cisco Systems (USA) Pte. Ltd.
Singapore
Europe Headquarters
Cisco Systems International BV Amsterdam,
The Netherlands
Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
© 2016 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. ES/0416 4