[INSERT CONFERENCE NAME] NUI Galway, Ireland, [INSERT MONTH, YEAR] Contents Executive Summary Conference Ambassador 1 Invitation 1 Letters of Invitation and Endorsement Introduction Conference Topic [INSERT SUBJECT] at NUI Galway 1 1 1 1 Welcome to Galway 1 Welcome to Galway Access 1 1 Welcome to Ireland 1 Venues and Facilities Conference Organising Committee Conference Dates and Schedule Social Events Accommodation 1 1 1 1 1 Budget Marketing & Promotion 1 1 The Partner Programme Pre and post-event tours 1 1 Appendix 1 – Bid Summary 1 Why Ireland? The Conference Budget and Event Promotion Visitor Information Appendix 2 – Conference Interpreter 1 Executive Summary Ireland, and specifically Galway, is recognised internationally and regarded as a very popular and interesting destination, with unparalleled hospitality and beauty of scenery. This reputation leads in general to increased conference attendance, both by delegates and accompanying persons. Ireland is ideally situated in Europe with good access from all parts of the world. Ireland is English-speaking and part of the Euro zone, making it very convenient for conference delegates. Galway offers excellent conference facilities, including the proposed venue, NUI Galway, which can accommodate meeting needs with great flexibility. There is an excellent range of hotels and campus accommodation within easy reach of the meeting venue. “Unparalleled hospitality and beauty in the West of Ireland” 13 Conference Ambassador [INSERT CONFERENCE AMBASSADOR NAME] Ambassador for this conference bid. is the Conference [INSERT CONFERENCE AMBASSADOR BIO TO INCLUDE CURRENT STATUS, BACKGROUND, SUCCESSES, PREVIOUS CONFERENCES ORGANISED ETC.] [INSERT BIO OF ORGANISING COMMITTEE] [INSERT IMAGE OF AMBASSADOR BELOW] Invitation [INSERT LETTER OF INVITATION FROM THE PRESIDENT] [INSERT LETTER FROM E.G. HEAD OF OPERATIONS, FÁILTE IRELAND] Introduction Galway and NUI Galway are proud to put forward its bid to host [INSERT CONFERENCE NAME]. As a country that is renowned for its natural beauty and that has enjoyed a successful tourist industry for many years, Ireland is a natural choice for this prestigious conference. National University of Ireland, Galway is beautifully situated along the banks of the River Corrib, and the 260-acre campus is an ideal location for conferences and events. Picturesque grounds, state-of-the art meeting facilities, excellent accommodation, a choice of restaurants and first class recreational amenities add to the attractiveness of the National University of Ireland, Galway as a conference destination. NUI Galway recently opened its new multipurpose venue, the Bailey Allen Hall, which is located within a 5-minute walk of the city centre. This prestigious new venue can cater for various events such as conferences, exhibitions, concerts and gala dinners. • • • • • Seating in excess of 1,000 delegates theatre-style Can be subdivided into three independent soundproof venues State-of-the-art AV specifications Mobile staging to allow for multipurpose set ups Blackout facilities also available “State-ofthe-art conference facilities only minutes from Galway city centre” [INSERT SUBJECT NAME] at NUI Galway [INCLUDE INFORMATION RELATING TO SUBJECT IN QUESTION AND REPLACE IMAGE BELOW ACCORDINGLY] “From the outset, [INSERT SUBJECT NAME] has attracted large numbers of students” Conference Topic [INSERT CONFERENCE NAME] will explore a variety of issues in [INSERT SUBJECT NAME]. The specific themes will be agreed nearer the time of the conference but broad themes could include; [INSERT THEME NAMES] [REPLACE IMAGE BELOW TO SUIT RELEVANT TOPIC] “The conference will explore a variety of issues” Welcome to Galway Galway Galway is a city located on the west coast of Ireland, which sits on the River Corrib between Lough Corrib and Galway Bay. The population of Galway's Borough area is 75, 414. Galway is a vibrant, cosmopolitan city steeped in culture, rich in folklore and famous for its cobble-stoned streets, quaint shops and charming restaurants. Galway is known as Ireland's Cultural Heart and is renowned for its vibrant lifestyle and numerous festivals, celebrations and events. Home to the world-renowned Druid Theatre Company, Macnas Street Theatre Company and An Taibhdhearc, there is much to do in this wonderful city. The landscape leaves one breathless, from the prehistoric fort of Dun Aengus, the most westerly point in Europe, to Connemara and the Burren, Galway boasts some of the most beautiful scenery in the world. Galway City has experienced very rapid growth in recent years and has a strong local economy with complementary business sectors, including manufacturing industry, tourism, retail and distribution, education, healthcare and services that include financial, construction, cultural, and professional. “A vibrant cosmopolitan city steeped in culture” Access Galway is situated on the West Coast of Ireland and may be easily reached by air, ferry, train, bus or car or a combination of these. As a major tourist attraction, there are many well-developed transport options available. There are two airports in the western region. • • • • • Knock International Airport (www.knockairport.com) and Shannon International Airport (www.shannonairport.com) both located one hour’s drive from Galway City. Between the two airports, a huge range of direct flights currently serves Galway from the UK, Europe and the USA. Dublin Airport (www.dublinairport.com), located two hours from Galway City, provides more international flight options Galway is currently accessible by bus and taxi from Dublin International Airport, Shannon International Airport and Knock International Airport. Ireland’s air access points and sea Why Ireland? Ireland In short, Ireland is a progressive, vibrant, energising place – a key reason, no doubt, why more and more businesses and international associations are choosing to stage conferences here. But there are practical reasons, too, why Ireland is proving a popular choice: • • • • • • Communication English is the main language in Ireland Dublin’s air access routes Access Getting to and from Ireland has never been easier or more affordable. There are daily direct flights to Ireland from a wide range of cities in the UK, Europe, and the US, along with three-times-weekly flights from the Emirates. Ireland is served by two major low-cost national airlines – Ryanair and Aer Lingus – as well as dozens of international carriers, and boasts international airports in Dublin, Cork, Knock, Shannon and Belfast. World-class facilities Ireland has made a substantial investment in tourism facilities and is extremely well served by hotels, restaurants and other essential tourism/business infrastructure. Euro currency Ireland is part of the geographical and economic area that has adopted the euro currency, making it attractive for delegates from EU countries. Enduring appeal Every year, hundreds of international companies choose Ireland as their overseas location for conferences, corporate meetings, incentive trips – with many returning to Ireland again and again. Tax refunds Ireland offers delegates the opportunity to reclaim VAT on accommodation. – The Conference The Conference Venues & Facilities The National University of Ireland, Galway is delighted to bid to host [INSERT CONFERENCE NAME]. Beautifully situated along the banks of the River Corrib and only minutes from Galway city, NUI Galway’s 260-acre riverside, parkland campus is an ideal location for conferences and events. Picturesque grounds, state-of-the-art meeting facilities, excellent accommodation, a choice of restaurants and recreational amenities add to the attractiveness of the venue. NUI Galway offers an attractive location with adequate co-located spaces for large plenary sessions and also parallel tracked sessions and workshops, with large communal areas adjacent to the main hall for coffee breaks, poster sessions etc. where delegates can mingle. A range of excellent catering facilities are also on offer at the University. The facilities available in NUI Galway include: ● ● ● ● ● ● The Bailey Allen Hall, which can accommodate up to 1,200 delegates theatre style. This venue can also be subdivided into three venues to enable parallel track sessions. The adjacent glazed foyer is 52.9 x 8.4 m and immediately off the foyer is the University café bar with a standing capacity for 800. A number of parallel sessions can be accommodated in nearby lecture rooms. A choice of 15 campus restaurants and cafés with seating capacity for up to 1,500 delegates Accommodation can be provided by local hotels and campus accommodation. NUI Galway also boasts outstanding sporting and recreational facilities, such as a 6,500 sq metre Sports Centre which includes a 6lane, 25-metre swimming pool, a national league basketball arena other facilities of an international standard. “A wonderful riverside parkland campus” Conference Organising Committee The Conference Organising Committee will be chaired by [INSERT NAME AND POSITION] [INSERT NAME AND POSITION OF AMBASSADOR] [INSERT DETAILS OF PREVIOUS CONFERENCES ORGANISED BY CONFERENCE AMBASSADOR] Conference Organising Committee [INSERT CONFERENCE AMBASSADOR NAME] will be supported in this role by a committee of experienced academic and administrative staff. The committee will include: [COMMITTEE MEMBER 1] [COMMITTEE MEMBER 2] [COMMITTEE MEMBER 3] [COMMITTEE MEMBER 4] NUI Galway Commercial Services Office This committee will be responsible for [INSERT RELEVANT INFORMATION] all the administrative functions of the conference, including paper submissions and review follow-up, conference materials and organisation. Where appropriate, they may contract with specialist third-party event organisers and service providers to manage specific aspects of the conference schedule, such as registration, transfers to and from the airport, hotels, conference venue and the conference gala dinner, tours and themed entertainment. The organising and scientific committees plan on producing a programme with the following (provisional) themes: [INSERT THEMES] Many sessions will run in parallel. Delegates will be able to move between sessions and choose a combination of sessions to suit their needs, interests and backgrounds. The programme will be designed and scheduled to allow delegates to take in suitable combinations of topics at all levels and will provide excellent networking opportunities for delegates and exhibitors. The calibre of the members of the scientific committee along with the key note speakers will ensure that all topics will be very relevant and well addressed. Scientific Committee: The committee will comprise of leading international experts. Key Note and Invited Speakers The organising committee will seek Key Note Speakers who are world leaders and whose work influences and shapes practice. Speakers from [EG. Europe, the US and Australia] will be considered and it is planned to seek sponsorship to cover some of the expenses incurred and to ensure that speakers of the highest calibre are available to speak at the conference. [INSERT NAME] will be invited to open the conference. Conference Dates and Schedule [INSERT MONTH, YEAR] is proposed which is subject to confirmation. At present, there are no significant sporting, cultural or other events due to be held in Galway during that time that might significantly reduce the number of hotel rooms and conference facilities available. A Provisional Conference Schedule is Proposed as Follows [SAMPLE BELOW]: Day 1 : Arrival and registration at hotels Transfer to Welcome Reception Day 2 : Morning: Registration Official Opening – invited dignitary Plenary session – Keynote speaker(s) Tea and Coffee break Parallel sessions Afternoon: Lunch Parallel sessions Evening: Conference Gala Dinner and Céilí, Day 3 : Morning: Plenary session – Keynote speakers Tea and Coffee break Workshops and Symposia Sessions Lunch Afternoon: Workshops & Symposia Evening: Evening event Day 4 : Morning: Keynote speaker Parallel sessions Tea / Coffee Symposia / Workshops Lunch Afternoon: Exhibition / site visits Evening: Reception Day 5 : Morning: 12 noon: Final workshops Closing session Social Events A conference in Galway is about more than just the academic proceedings! One of Europe’s most thrilling cities, offering culture, history, energy and a wealth of social entertainment options from tours of Connemara and the Aran Islands to set dancing lessons or dinner in a thatch cottage, the only limit is imagination! A number of events will be organised as part of the programme, including a welcome reception giving delegates a taste of a traditional Irish night, a gala dinner and a number of tours can be organised for delegates during their stay. “The only limit is imagination” Accommodation Hotels: Galway boasts a first-class accommodation structure. In the last few years, there has been a significant increase in the number of hotel beds available in the city. As well as established, high quality local operators, most of the major international hotel chains are now present in Ireland. Bed & Breakfasts and Guesthouses: Many fine Bed & Breakfasts and Guesthouses are within easy walking distance of the congress venue and are popular choices with conference delegates and tourists alike. University Accommodation: The University campus residence is adjacent to the meeting facilities and offers capacity for over 800 delegates in a riverside setting. “Campus residence adjacent to meeting facilities” Budget and Promotion Budget and Promotion Budget The Budget structure will be based upon experience from previous years and associated guidelines. According to the attendance figures achieved by previous conferences in the [INSERT CONFERENCE NAME] series, we conservatively estimate that between 600 and 900 delegates will come to Galway to attend [INSERT CONFERENCE NAME] in [INSERT YEAR], and we can cater for more than double that number if necessary. The funding goal for this conference is to provide a quality programme and information at a reasonable cost to delegates. There will be an emphasis on value for delegates, with subsidized rates for students and participants form developing countries. The main source of funding will be the Registration Fee. We envisage this will be in the region of €370-€450 range per delegate – with the reduced rate for students and delegates from developing countries. Delegate registration will include: • • • • • A delegate pack and programme information Participation in all conference sessions Tea and coffee breaks Lunches Welcome reception on night one In addition to registration income, we expect to secure levels of commercial sponsorship for this prestigious international event, including; • • • Failte Ireland is the National Tourism Development Authority and is responsible for the promotion of Ireland as a quality destination for International Conferences. Failte Ireland would become an active partner in [INSERT CONFERENCE NAME] and work with the organizing committee to ensure this conference is supported practically, in an advisory capacity and also financially through the Conference Alliance programme. NUI Galway’s Millennium Fund offers support to International speakers attending conferences at the University. Medical devices [SAMPLE] Income and Expenditure Statement Income: Registration Fees: Early Members Registration Late Members Registration Early Student/Developing Countries Delegates Fee Total 400 €370.00 €148,000.00 75 €440.00 €33,000.00 130 €150.00 €19,500.00 Late Student/Developing Countries 25 €210.00 €5,250.00 Speaker Registration 20 €0.00 €0.00 650 €0.00 €205,750.00 €0.00 €0.00 Total Delegates Accompanying Guest Total Registration Fees €205,750.00 Exhibitors: Exhibitor 10 10 €500.00 Total Exhibitors €5,000.00 €5,000.00 Sponsorship: Sponsorship 1 - Millennium Fund €1,000.00 Sponsorship 2 - Failte Ireland €5,000.00 Total Sponsorship €6,000.00 TOTAL INCOME €216,750.00 Expenditure: Fixed Marketing/Promotion/Printing Fixed Graphic Design/Logo €1,000.00 Fixed Website Set up/changes/hosting €2,000.00 Fixed Conference Announcement (1st announcement) €1,000.00 Fixed Conference Announcement (2nd announcement) €300.00 Fixed Conference Announcement (Final announcement) €300.00 Total Marketing/Promotion/Printing €0.00 €4,600.00 Fixed Entertainment: Fixed Music for welcome reception/BBQ €1,000.00 Fixed Music for conference dinner €3,000.00 Total Entertainment €4,000.00 Fixed Roomhire & Audiovisual: Fixed Roomhire (NUI Galway discount of 50%) Fixed Audio Visual technicians & equipment Total Roomhire & Audiovisual €9,000.00 €2,000.00 €11,000.00 Fixed Office Set up: Fixed Office supplies €500.00 Total Office Set up €500.00 Fixed Speakers Fees: Fixed Travel for keynote speakers (# speakers) Accommodation for keynote speakers (# speakers) 10 X 5 nights Fixed Dinner for Keynotes (5 nights X 10 speakers) Fixed 10 1000 10000 €10,000.00 50 100 5000 €5,000.00 50 50 2500 Total Speaker Fees €2,500.00 €17,500.00 Total Fixed Costs Variable Costs: Variable €37,600.00 Number Delegates Amt Total Catering: Variable Mineral water for speakers 1 1 €200.00 €200.00 Variable Coffee Breaks (# sessions) 10 650 €2.70 €17,550.00 Variable Lunches (# days) 5 650 €20.00 €65,000.00 Variable 1 650 €25.00 €16,250.00 Variable Welcome Reception /BBQ Conference Dinner - billed separately delegates 1 20 €75.00 €1,500.00 Variable Pre conference dinner reception 1 650 €5.00 €3,250.00 Variable Closing Reception Total Catering: 1 500 €5.00 €2,500.00 €106,250.00 Variable Printing: Variable Conference Programme 1 650 €10.00 €6,500.00 Variable Abstract Book/CD 1 650 €5.00 €3,250.00 Total Printing: €9,750.00 Variable Miscellaneous: Variable Name badges 1 650 €1.20 €780.00 Variable Conference Management fee & web design (per delegate + vat) 1 650 €75.00 €48,750.00 Variable Cr card charges, online security charge (% of online income), bank charges 1 0 €4,500.00 €4,500.00 Variable Conference Bags 1 650 €5.00 €3,250.00 Variable Material for conference bags (paper/pen) 1 650 €2.00 €1,300.00 Variable Gift for delegates (based on # delegates) 0 0 €0.00 €0.00 Variable Social programme - additional charge 0 0 €0.00 €0.00 Variable Accompanying Guest programme additional charge 0 0 €0.00 €0.00 Variable Tour - Optional extra 0 0 €0.00 €0.00 Variable Unexpected costs 1 1 €4,000.00 €4,000.00 Variable Other 0 0 €0.00 €0.00 Total Miscellaneous: €62,580.00 Total Variable Costs €178,580.00 Total Expenditure €216,180.00 Profit/Loss €570.00 Note: The summary budget is estimated for year 2012. A large amount of control is available over certain items of expenditure and a typical value has been selected in these areas. Accompanying persons have been omitted for the purposes of this budget, but will be self financing. Marketing & Promotion A comprehensive and well-executed marketing and promotion plan will be developed to ensure the conference is a success. There will be a heavy emphasis on using technologies such as internet, email and social media to identify and target potential delegates and communicate in a timely fashion and with confirmed attendees. The plan will include; • • • • • Appointing the Commercial Services Office, NUI Galway as Professional Conference Organiser. The professional team will take care of all the conference logistical arrangements. Services provided by the conference office include: o Booking of the meeting facilities o Technical support for the audio visual o Catering o Conference management software o Participant registration o On-site registration o Accommodation and social-programme, among others. NUI Galway has hosted a number of high profile conferences on campus over the past number of years, welcoming over 10,000 delegates attending 32 conferences in 2010. A dedicated conference website with an advance booking service for delegates, special offers such as ‘early bird’ discounts, and useful links to relevant information, such as hotels, restaurants and cultural facilities. www.conference.ie Direct marketing to delegates of previous [INSERT CONFERENCE NAME] Conferences. A robust public relations programme to generate media interest in the run up and during the conference and to keep it in the public eye. Visitor Information Partner Programme To cater for the needs of partners of delegates attending the conference, an extensive partner programme will be offered. Partners will be able to select from a range of professionally organized half and full day tours in and around Galway. In addition, a tourism advisor appointed by the conference team will be on hand to make suggestions, offer information and book particular activities and tours, thus ensuring that partners make the most of their visit to Ireland. The following is a sample of what can be included in the programme. Guided Walking Tour of Galway City Our professional tour guide will meet the group at a designated point in Eyre Square. The tour will start with a visit to Kirwan's Lane, one of Galway's last remaining late Medieval Lanes. A unique development, Design Concourse Ireland is situated here in a 17th century merchant's house. The Design Concourse promotes Irish design and manufacture in a living exhibition environment. Judy Greene, the owner and world-renowned potter, will meet the group and demonstrate how her pottery is created and hand-painted here in Galway. The remainder of the tour will include a visit to the historic St. Nicholas’ Church, Lynch’s Castle, Galway Cathedral, the University, Spanish Arch and Eyre Square. It is a great way for visitors to become familiar with the city centre. Cruise on the River Corrib with an Irish Coffee Demonstration on Board The group will enjoy a cruise on board the Corrib Princess. The Corrib Princess is a luxury river cruiser which will depart from Woodquay in the heart of Galway City for a scenic cruise of the River and Lough Corrib. Passengers will enjoy spectacular views of the surrounding countryside and the lake. Lough Corrib is the second largest freshwater lake in Ireland and there is an abundance of wildlife including birds, hawks, otters, mink, stoat, and much more. The Captain gives a commentary on all points of interest. The Corrib Princess has a full bar with tea/coffee service on board. As passengers cruise along Lough Corrib, Roisin Sweeney, who is the 2011 Powers Irish Coffee Making Champion, will share the History of Irish Whiskey and its making, and subsequently demonstrate the Art of Irish Coffee making, offering the drink to one of the passengers. She then teaches them the Irish Swing which regularly ends with four men and four women dancing the ‘Siege of Ennis’, sometimes even on the top deck with the fabulous Lough Corrib as a wonderful backdrop. An Exclusive Interactive Cultural Experience in a Unique Traditional Setting We will visit Cnoc Suain (restful hill) in Spiddal, a renovated small village of thatched and slated stone cottages located on 200 acres of stunningly beautiful ancient landscape, bog, lake and sea. Some of the cottages date back to 1691. As Gaelic speakers, musicians, natural scientists and owners of this historic hill village, Dearbhaill Standun and Charlie Troy are the perfect hosts for the group. They will accompany the group on a short walk through the Connemara Bogland that surrounds Cnoc Suain. Charlie will introduce them to the fascinating archaeology and natural history of the bog including turf harvesting. In one of the old thatch cottages, Dearbhaill, a native Gaelic speaker will relay the history of the local area. They will hear the Irish language spoken and enjoy stories about the life and customs of the inhabitants of the cottage. Dearbhaill, a talented musician is a founder member of the much acclaimed traditional music group Dordan. She will play the fiddle and will be accompanied by a local musician on the accordion and tin whistle. Together they will perform a selection of jigs and reels as guests enjoy a drink in the main cottage. There may even be an opportunity to learn an Irish dance! Pre- and Post-Event Tours For delegates who wish to combine attendance at the conference with a short holiday in Ireland, a number of pre- and post-event tours will be offered in conjunction with local Destination Management Companies. Golf The golfers in the group will enjoy golfing on some of the best courses in the West of Ireland. A three-day itinerary is proposed including: Connemara Golf Course At the Edge of Europe, in Connemara, on the wild Atlantic coast, lies a links course that is a challenge to all who play her. Nestled between the mountains and the sea in the West of Ireland, the Connemara Championship Golf Links is an exhilarating golfing experience. Galway Golf Club Galway Golf club, located in Salthill, is an 18-hole parkland course which is recognized as one of the finest courses in the country. Lahinch Golf Course Lahinch Golf Club is frequently referred to as “the St. Andrew’s of Ireland” because of its close proximity and interaction with the local village. The links is situated on the edge of the Atlantic Ocean. The combination of bracing air and wind from the sea is one of the enduring attractions for golfers who ply their skills on two magnificent championship courses – the Old Course measuring 6950 yards and the Castle Course, measuring 5556 yards. Optional Tours “Experience the Best of Ireland’s West Coast” Option 1: Tour of Connemara Connemara is one of Europe's last great natural wildernesses, with towns and villages existing along a beautiful, indented coastline. The beauty of the area lies in its rocky and rugged landscape. Connemara is covered in purple heather and desolate tracts of brown bog-land, dotted with lakes with a backdrop of purple mountains. The tour is led by a professional tour guide, who will accompany you from the hotel and follow the scenic route along Lough Corrib and through the villages of Moycullen, and Oughterard. The tour will continue through the Inagh Valley to Kylemore Abbey, with its picturesque lake and famous abbey. Kylemore Abbey is the only Irish home of the Benedictine Nuns. Built originally as a castle in 1868, it is one of the best examples of Irish neo-gothic architecture. The estate features include a Victorian walled garden, restored abbey, reception rooms, a Gothic church, tranquil walks, a craft shop, pottery, and restaurant. We will visit the Connemara Smoked Salmon Smokehouse, a small, familyrun business with over 26 years’ experience passed down from generation to generation and Connemara's longest established smokehouse. They have become one of the world's leading manufacturers of high quality seafood, where every product is hand-produced in the traditional way. You will be met by Graham who will explain the various smoking methods and you will enjoy a tasting of this fantastic smoked salmon. Option 2: Full Day Tour to the Aran Islands On this tour, the group will depart their hotel to Rossaveal accompanied by our professional tour guide for their visit to the Aran Islands. 10:30am depart Rossaveal by ferry to Inis Mór, the largest of the three Aran Islands. Inis Mór is criss-crossed by dry stone walls and the landscape is bleak with soaring cliffs rising out of the Atlantic. Aran has retained much of old Gaelic culture and Gaelic is still the spoken language of the islanders. Traditional music and song have been well preserved there. Guests are transferred by minibus for a guided tour of the island including Dun Aengus Fort, a 4000year-old fort situated on top of 400-foot-high cliffs. They will walk to the fort and on their return will continue their tour by minibus. The tour will finish in Kilronan Village where they can enjoy an appetising lunch and some free time in the village to explore the local craft shops and pubs. 17:00pm Depart Aran by ferry. Option 3 The Burren and the Cliffs of Moher On this morning, we will travel to The Burren, in North County Clare. This unique place is like no other in Ireland. There are no bogs and very few pastures, instead there are huge pavements of limestone. The word "Burren" comes from an Irish word "Boíreann" meaning a rocky place. This is an extremely appropriate name when you consider the lack of soil cover and the extent of exposed limestone pavement. However, it has been referred to in the past as "fertile rock" due to the mixture of nutrient rich herb and floral species. We will continue to the Cliffs of Moher, which are 214 metres high at the highest point and range for 8 kilometres over the Atlantic Ocean on the western seaboard of County Clare. O'Brien's Tower stands proudly on a headland of the majestic cliffs. From the cliffs, one can see the Aran Islands, Galway Bay, as well as The Twelve Pins, the Maum Turk Mountains in Connemara and Loop Head to the South. Lunch is arranged in O’ Connors, one of the most famous pubs in Ireland. The pub is located in the heart of the picturesque village of Doolin, set amongst the rolling hills of West Clare, a stone’s throw from the Atlantic Ocean. We will return to Galway via Blackhead and the scenic coast road. Visitor Information Geography • Ireland is 385 kilometres/300 miles at its longest; 304 kilometres/190 miles at its widest. It is divided into four provinces – Ulster, Munster, Leinster and Connaught, which make up 32 counties • The Republic occupies 26 counties and the capital is Dublin • The Republic is a constitutional democracy and a member of the European Union • Northern Ireland is part of the UK and its capital is Belfast Language • English is the everyday language spoken in Ireland Population • Approximately five million, north and south. The island of Ireland enjoys a rich diversity of ethnic groups and cultures. It also has a young demographic. Climate • Mild and temperate • Average summer temperatures range from 15-25 degrees Celsius (60-75 F) • Spring and autumn temperatures average around 10+ degrees Celsius (50+ F) • Winter is 0 to 10 Celsius (30 to 50 F) • Rainfall: 700mm per annum (Dublin) Electricity • 240 volts AC • Small appliances – for overseas visitors (except UK) a plug adaptor will be needed for Irish flat three-pin/round two-pin sockets. Adapters available at airport or local electrical retailers Currency and Banks • • • The currency in Ireland is the euro (€). The currency in Northern Ireland is the pound sterling (£). Bank opening times are: o Monday, Tuesday, Wednesday, Friday: 10am-4pm o Thursdays: 10am-5pm in Dublin (and some other regions) o Small towns and rural areas – banks may close for lunch from 12.30pm-1.30pm o In Northern Ireland, most banks open 9.30am-4.30pm MondayFriday, with some opening longer hours and on Saturday Any credit card that bears the Visa, MasterCard or American Express symbol will be widely accepted in Ireland. Visitors with other cards should check in advance if it will be accepted Shopping • • • • • Monday-Saturday: 9:00am-6:00pm Thursday and Friday: late-night shopping in most malls/shopping centres Sunday: many shops are open 12:00pm-6:00pm Duty-free shopping is available at all the international airports Tax refunds are available for non-EU residents; check in store for further information before purchasing Smoking Ban Smoking is prohibited in public areas within the Republic of Ireland and Northern Ireland – this includes all bars, nightclubs and restaurants. Although hotel bedrooms may be exempt from the ban, it is applied to all other areas within hotels. VAT Refunds on Purchases To qualify for a VAT (value added tax) refund you must be a non-European Union visitor to Ireland. Look for the ‘Tax Free Shopping’ sign in the windows of participating shops. You must complete a valid tax refund document obtained from the retailer and present the tax refund document and goods to Customs on departure from the European Union. A customs officer will check the goods and validate the tax refund document. You can receive your refund on the spot at some airports, otherwise you should mail the validated tax refund document back to the shop and a refund will be issued. VAT is charged on almost everything, but remember, refunds only apply to goods being taken out of the country, not services. APPENDIX 1: BID TO HOST [INSERT CONFERENCE NAME] APPENDIX 2: CONFERENCE INTERPRETER