Program Planning and Assessment (PPA) for Services, Offices & Non-Instructional Programs Annual Review & Action Plan Spring 2014 Service/Office/ Non-Instructional Program South County Education Services Date Completed 4/15/2014 Date Submitted to VP 4/15/2014, rev. 7/31/14 List of Contributors, including Title/Position Renata Funke, Dean, South County Education Services, King City Center Kimberly Kessler, Administrative Assistant III, King City Center Olga Galván, Enrollment Services Specialist, King City Center Liz Cecchi-Ewing, Adjunct Library Instructor, King City Center This PPA report is organized in 2 sections as follows I. II. I. Annual Review – a. Data & Trends, b. Service/Program Modality, c. Outcomes, and d. Previously Scheduled Activities. Annual Action Plan – a. New Activities and b. Resource Requests. ANNUAL REVIEW A. DATA & TRENDS 1. Target Recipients Matriculated and prospective students receive one-stop services including cashiering, placement testing and counseling at the King City Center (“KCC”), and faculty teaching in South County are provided administrative support. In addition, the general public is given information by phone or at the window, and local school classes receive tours upon request. South County Educational Services and programs are offered at six to seven sites, including the KCC. The South County Dean of Academic Affairs and two classified employees must maintain constant contact with all Main Campus (“MC”) components while taking on many other duties as assigned. Due to augmented upgraded services, newly introduced databases and additional curriculum offered at KC, all three full-time employees have seen their workloads increase: The Enrollment Services Specialist · administered 159 assessments at area high schools in the spring of 2014 · processed higher numbers of concurrently enrolled applications since fall 2013 due to the reinstatement of free enrollment for high school students · scheduled appointments and entered records in the college database for an additional counselor (5,187 total counseling sessions in the last year) The Administrative Assistant III to the Dean added · · · · · · · · payroll assistance and advertising for the newly instituted tutors coordination of the newly created South County Educational Leader scholarship program processing additional faculty contracts due to new curriculum and high adjunct turnover additional advertising of classes due to changing enrollment management decisions monitoring of faculty SLO training/assessment compliance (expected to be ongoing) student survey entry, both for service satisfaction and instructor observations more purchase order processing with the Library and Tutoring Center remodel more service requests and follow-up calls to IT due to aging technology equipment The Dean intensified her efforts to implement · · · · · · · · · much needed tutoring services ongoing polling of student needs recruitment/interviewing/scheduling of tutors a South County Leader scholarship program more outreach to neglected South County areas such as Greenfield a reading development program funded through BSI piloted with ELL students in ECE additional instructor observations at MC coordination of limited crisis services for increasing numbers of vulnerable students ICS readiness and regional anti-violence activity with 4C4P (Four Cities for Peace) 2. Salient patterns and trends Increased interaction with MC: · The Student Senate has reached out to South County students by approving the purchase of a plasma screen that is bringing MC programs closer to the attention of KCC students; by providing free Scantron forms for times when the KCC office is closed, and by adding South County students to its book voucher program · Bilingual Services from MC and their coordination with South County have increased: a) TRIO counselors met with Hispanic parents of students in the program last fall; b) DSPS came to Greenfield for a presentation with the KCC dean, to parents of learningdisabled students; c) English Language Learners were assisted with Spanish translation by the KCC dean to navigate the new technology in a computer basics class · The Reading Plus software program has been increasingly used by ESL and GED faculty in Salinas, requiring orientation and coordination of faculty at MC and Alisal Campus · PC Trac software, the thin client conversion and printing issues have required staff to help students with printing their course assignments on their printer, in the absence of personal printers or printing facilities in town · Rising need for crisis assistance and DSPS coordination 2|P ag e Increased security needs at KCC: · Lock-down drills were developed and held in collaboration and coordination with all staff and faculty, pointing to the need for more loudspeakers in the building · Security staff, augmented due to several gang-related shootings in King City within the last few months, providing additional coverage during the day shift Monday-Friday Ongoing Tech Support issues and equipment needs: · Off-sites lack adequate access to technology; a few more LCD projectors at KCC need replacing, and instructors are increasingly dissatisfied with reliability of equipment and connectivity, as witnessed by many requests and complaints received · More South County online/hybrid students require help with the ETUDES platform. B. SERVICE/PROGRAM MODALITY 1. Students receiving instruction at South County locations Location King City Center (F2F/hybrid) Greenfield High Classes (F2F) Soledad High Classes (F2F) Soledad Rifle Range Soledad CAPSLO Gonzales Classes (F2F) Monday 9am-9pm (13 classes) Tuesday 9am-9pm (9 classes) 6pm-9pm (3 classes) 6pm-9pm (4 classes) 6pm-9pm (1 class) 6pm-9pm (2 classes) Wednesday 9am-9pm (16 classes) 6pm-9pm (1 class) 6pm-9pm (4 classes) 6pm-9pm (2 classes) Thursday 9am-9pm (12 classes) Friday Saturday 9am-5pm (7 classes) varying varying 8:30am-1pm 6pm-9pm (4 classes) 6pm-9pm (2 classes) Students receiving services and learning support at South County locations Location KCC Office Hours KCC English Tutoring (F2F/phone/email) KCC Math Tutoring (F2F) KCC Supplemental Instruction KCC LRC* (quiet study/book checkout) Greenfield Soledad Gonzales 3|P ag e Monday Tuesday Wednesday Thursday Friday 8am-5pm 8am-5pm 8am-5pm 8am-5pm 8am-5pm 1-4pm 12-2pm 1-6pm 4-5pm 11am-1pm 4-6pm 10:30-12:45 English 9am-6pm 11-1pm 4-6pm 1-2:15pm Math 9am-6pm 11am-1pm 4-6pm 10:30-12:45 English 9am-6pm 1-2:15pm Math 9am-6pm Saturday 9-12 by appt 1:30-4:30 pm 11-2 by appt 9am-5pm 9am-5pm 2. Service/program quality provided across locations, vehicles, and times. a) The one Enrollment Services Specialist in King City (and only bilingual staff) ensures limited one-stop services… with no one else authorized to cashier or test in her absence (due to sickness, vacation, training or assessing off-campus), students receive uneven access to these services; partial assistance with financial aid is offered, in the form of referral rather than advising b) Technology is vital to registration, instruction, placement testing and student satisfaction with access to learning resources… service interruptions are remedied depending on availability of Salinas staff; unlike the Alisal Campus, KCC has no committed or contracted computer help c) Library & learning resources are provided in King City at limited hours; students at off-site campuses need to travel to Salinas or King City… remote tutoring or a change in class offerings at some sites may need to be explored d) Students with behavioral or other disability issues are referred to a special counselor… the counselors’ availability is limited to one or two trips per student and based on availability 3. Describe the process to change and improve service/program quality for the more challenging locations, vehicles, and/or times. Note: The following suggested changes address a), b), c) and d) above a) Student access to services needs to be increased at the KCC options to consider: - A&R staff from Main Campus to be made available as needed - a financial aid advisor assigned part-time - a part-time administrative assistant to be hired - increase availability of a Reading Plus specialist b) Tech support needs to be strengthened at the KCC options to consider: - making IT staff available to work at KCC at least one day a week - sub-contracting with a local computer maintenance company c) Off-site access to learning resources needs to be augmented in South County options to consider: - counseling on Saturdays at the Soledad High School College Center - Supplemental Instruction for English students in Gonzales - orientation to library resources and Reading Plus software d) The increase in vagrancy and behavioral issues requires crisis counseling at KCC options to consider: - train South County counselors in crisis intervention techniques - train South County staff in crisis de-escalation techniques 4|P ag e C. OUTCOMES SERVICE AREA OUTCOMES 1. Please complete the following tables. The following outcomes were established in Jan. 2014 for the King City Center Library and Tutoring Center. Their assessment will be completed by June, 2014 and continue on a yearly basis in June. Intended Outcomes Students and faculty of the King City Center will report that they have adequate access to library and learning support services. Assessment Tool, Criteria for Measurement, Target Semester for Assessment, and Procedure Assessment Tool: Survey conducted with 150 students at the King City Center Criteria for Assessment: 1. A minimum of 50% will indicate they are satisfied/very satisfied with KCC library/learning services. 2. Achievement standard is reported on a narrative level on a Likert scale. 3.students enrolled in all classes queried in fall 2013 Procedure: 150 students enrolled in English, Anthropology, Field Biology, Early Childhood Education and Psychology will be included in the survey. 5|P ag e Assessment Results Fall 2013 survey data will be compared with Spring 2014 survey data in June, 2014. Fall 2013 satisfaction with existing library/learning support services at KCC: 33% satisfied/very satisfied 36% unsatisfied/very unsatisf. 30% not applicable Also: 47% of students reported never using library facilities at the main campus, 50 miles away from King City. Key findings on specific critera such as satisfaction with access to library services and satisfaction with access to tutorial services will be included. Refinements/Modifications Specific services requested in the fall survey will be added to KCC by Jan. 2014: a) quiet study areas b) reserve textbooks and other printed materials c) online research help Action Plan calling for installment of dividing wall in room 109, carrels with upgraded computers, and reading chairs List Service Area Outcome(s) scheduled for assessment as previously specified What changes have occurred in the service/office/ program as a result of dialogue? Students and faculty of the King City Center will report that they have adequate access to library and learning support services. Update: The King City Library and Tutoring Center opened April 7, with limited staffing List Service Area Outcome(s) scheduled for assessment in AY 14-15 Student/faculty satisfaction with King City library/learning center How will the Outcome(s) be assessed? Customer satisfaction with student services at the King City Center Student/faculty satisfaction with technological support (including adequate computer and printer availability and online course help) at the King City Center Was a Service Area Outcome Assessment Summary completed (if expected)? Follow-up survey and comparison with baseline data to be conducted in May 2014 Fall 2013 survey data will be compared with Spring 2014 survey data; Fall 2014 survey, data to be compared to Fall 2013 and Spring 2014 data A baseline will be established in Fall 2014, data to be compared with data obtained Spring 2015 A baseline will be established in Fall 2014, data to be compared with data obtained Spring 2015 2. Describe how service area outcomes were specifically addressed by the service/office/program during the past year. 6|P ag e · Prior to the intervention (i.e. the opening of a library/tutoring center), students were surveyed on satisfaction with existing learning resources to create a baseline · a large classroom was subdivided and furnished with a tutor station and library reference shelves · a reading area was furnished with comfortable chairs · access to textbook checkout was continued and is being augmented · more space-efficient carrels were installed and equipped with new thin-client computers in the adjacent quiet study area. 3. Describe assessment activities that need to be strengthened or improved. What are the challenges to achieving these improvements? · A survey on student satisfaction with learning resources requires library staffing: a) it cannot be done by the Dean’s Assistant or the Enrollment Services Specialist; b) consideration is to be given to King City Center students’ schedule of classes (i.e. they do not stay on campus before, between, or after classes and would need polling during classes, which requires transcription of data) · A faculty satisfaction survey needs to be developed and implemented to assess: a) faculty access to technology, including computer maintenance b) access to library resources, including personal and virtual orientations · A current survey for customer satisfaction with student services needs adapting: a) to include pertinent one-stop performance indicators in South County b) to be administered through the instructors (due to conditions described in bullet 1). D. PREVIOUSLY SCHEDULED ACTIVITIES Activity scheduled What success has been achieved to date on this activity? What challenges Will activity existed or continue continue into to exist? AY 14-15? Provide access to learning resources at KCC labs for all students and optimize classroom utilization The request for a $25,000 smart station in room 109 was not granted Requests made by all deans exceeded college funding capacity; request got low priority 2. Wall installed Dec. 2013; furniture and computers installed March 2014; ADA software installed by May, 2014 Faculty/tutors were trained in software; student use has been expanding; 6 ECE students with scores < 8th grade on RP diagnostic passed ECE course 1. Provide adequate access to library reference and research materials and a quiet study area 3. Explore use of new literacy software by developing learners 7|P ag e Will activity continue into AY 15-16?* yes ? Coordinate installation of computers with IT; provide more textbooks/staff; resurvey students after facility use is established Yes (See Appendix C) yes More polling is needed for ECE, ESL, HEP and Generation 1.5 students; services to be advertised more; more staff is needed yes yes 4. Off-site classes at the high schools provide adequate technologyenhanced instruction Instructors have been polled, and more LCD projectors have been checked out to them. HC cannot buy smart phone plans for faculty; more negotiation with Gonzales Hi for HC faculty server Yes (see Appendix B) ? Software used for displaying images needed updating/ calibrating on cp no no 5. BIO-20, BIO-48 and BIO-48L classes at KCC provide access to adequate equipmt All defunct microscopes were replaced with new ones 6. Secure Campus in light of increased criminal activity PCTrac limits access to HC; another security guard hired PC Trac printer issues for students; access problems w. thin clients ongoing ongoing 7. Hire full-time Math (English) faculty to teach/mentor students in S. Cty The request did not reach a high priority and was denied Full-time faculty working out of MC is entitled to mileage reimbursement, making each day taught cost $1,000 more, on the wrong side of 50% Pending assignment by VPAA Pending assignment by VPAA * For each activity that will continue into AY 2015-16 and that requires resources, submit a separate resource request in Section III. 8|P ag e II. ANNUAL ACTION PLAN This section must be completed for ALL services/offices/non-instructional programs, whether scheduled for annual or comprehensive review in spring 2014. A. NEW ACTIVITIES This subsection addresses new activities for, and continuing new activities into, AY 2015-16. An activity can address many different aspects of your service/office/program, and ultimately is undertaken to improve, enhance, and or keep your service/office/program current. A new activity may or may not require additional resources. 1. Information concerning new projects or activities planned: Activity Strategic Plan Goal(s) 1. Learning Resources Assistant 1A 2A 2B 5A +ACCJC 2. Computer Maintenance Support 4C 5A 4B 3. Smart Station installation in room 109 2A 4C 5A 4. FT bilingual Enrollment Services Specialist 5. Off-sites are equipped with technology 6. Library Materials available at KCC 1A 4A 6A 7. Crisis Training for counselors and office staff at KCC 2A/B 3A 4A 8. Software for ESL and for Basic Reading 1A 2A 5A 9|P ag e 1A 2A +ACCJC 1A 2A 2B +ACCJC Related SAOs, SLOs, PLOs, or goals PLO/SAO for KCC and Strategic Priority Goal for Access and Success SAO for KCC and Strategic Priority Goal for Access and Success SAO and Strategic Priority Goal for Access and Success SAO/PLO Strategic Priority Goal for Access and Success PLO Access to Learning Resources PLO Access to Services Strat. Prior. Goal Student Success and Access SP Goal for Access and Success Desired Outcome(s) Resources Needed Person Responsible Estimated Date of Completion Students report adequate access to learning resources Students report adequate technology access $24,000 Kathy Mendelsohn ongoing Matt Coombs Ongoing Students receive adequate instruction at KCC Students are served consistently and appropriately $23,000 Matt Coombs 2015 Romero Jalomo Ongoing Matt Coombs 2015 (cf. 4 in 20132014 plan) Kathy Mendelsohn 2015 (cf. 2 in 20132014) Romero Jalomo/ Terri Pyer 2015 To mitigate the distance of crisis counselor availability BSI -Kathy Mendelsohn /Matt Coombs 2015 To establish ECE in S. Cty & serve ELLs Students have access to books Student crisis service is prompt and appropriate ECE students satisfy reqs; BSI students increase skills ($30/hr 20 hrs/wk 10 mos/yr) $7,350 8hrs/wk 32/hrs/mo 10 mos/yr (per IT estimate) $ 43,557 40 hrs/wk 12 mos/yr $ 3,500 3 LCD proj. 3 doc. cams $ 2,500 to replace old editions textbooks $800 (possibly with Prof. Devt. $$) $1,920 + $8,600 Comments (cf. item 2 in 2013-2014 comp. plan) (cf. item 1 in 2013-2014 comp. plan) 2. New Activities – Description: · To 1) Increase hours for Reading Plus and Learning Resources Assistant to 20/week in order to improve SAO student satisfaction, address Goals 2A on providing supportive environments, and comply with ACCJC recommendation for off-site services – multiple years, see table 1 · To 2) Make available computer maintenance support to KCC once a week in order to satisfy SAO for student success and access – multiple years, see table 1 · To 3) Furnish room 109 as “Smart Station” in order to address Strategic Priority on Student Success, Goal 2A (innovation) -- one time only · To 4) Add Bilingual Enrollment Services Specialist in order to provide ongoing access to bilingual student services and improve SAO on Strategic Priority 1, Student Access, Goal 1A. 2/6 including higher education to all groups and foster Employee Diversity, per Goal 3A, 2, 3A.2.2; also to allow Dean and her assistant to engage in strengthening and furthering community partnerships (Strategic Priority 6, Goal 6A.1/2/3/4) – multiple years, see table 1 · · To 5) Enhance Portable Equipment for Off-Site Instruction in order to improve SAO student/faculty satisfaction, address Goals 2A on providing supportive environments, and comply with ACCJC recommendation for off-site services · To 6) Update textbooks available for 2-hour checkout in order to provide SAO student satisfaction, comply with ACCJC recommendation and address Strategic Priority for Student success – multiple years, see table 1 · To 7) Deliver crisis training to staff and counselors in King City in order to address Strategic Priority on Student Success, including Goal 2B, meeting diverse learning needs of students, and Strategic Priority on Employee Development, Goal 3A, providing an environment that is safe and inviting to diverse communities – as needed · To 8) Provide software needed for ESL 290A/B/C/D for ECE students to satisfy co-reqs in order to address Strategic Priority on Student Success, including Goal 2B, meeting diverse learning needs of students (notably ELL and Basic Skils learners), and Goal 5A, providing programs relevant to real-world needs of (incl. bilingual ECE students in need of permits) 10 | P a g e New activities - Measureable Outcomes Expected/Indicators of Success/Barriers: · To 1) Increase hours for Reading Plus and Learning Resources Assistant to 20/week Outcomes: Students will have adequate access to learning resources; Indicators: 50% of students will report being satisfied or very satisfied in first year, and 5% more each year; Barriers: lack of incentivizes by instructors; inconsistent, insufficient lab use by students · To 2) Make available computer maintenance support once a week Outcomes: Students and faculty will have adequate access to functioning technological equipment; Indicators:50% of students will report being satisfied or very satisfied with technological support available in King City, and 5% more each year; Barriers: lack of funding · To 3) Furnish room 109 as “Smart Station” Outcomes: All faculty will have access to innovative technology; Indicators: instructors using room 109 will report being satisfied or very satisfied with equipment; Barriers: lack of funding · To 4) Supply Financial Aid/Student Services Administrative Assistant Outcomes: Students will have adequate access to services, including in Spanish; Indicators: 70% of students will report being satisfied or very satisfied with overall quality of the service; Barriers: lacking or limited funding · To 5) Enhance Portable Equipment for Off-Site Instruction Outcomes: Faculty will have adequate access to learning resources at all sites; Indicators: faculty polled will report being satisfied or very satisfied in first year, and 5% more each year; Barriers: lack of care with/inconsistent use of equipment by instructors · To 6) Update textbooks available for 2-hour checkout Outcomes: Students will have access to textbooks from the first day of instruction Indicators: 50% of students will report being satisfied or very satisfied in first year, and 5% more each year; Barriers: lacking or limited funding; high textbook prices due to faculty choices · To 7) Deliver crisis training to staff and counselors in King City Outcomes: Students and staff will enjoy a safe environment; Indicators: Students will receive prompt and effective help when in crisis Barriers: lacking or limited funding; lacking staff to be pro-active in crises 11 | P a g e · To 8) Provide software needed for ESL 290A/B/C/D for ECE students Outcomes: Students will satisfy the English corequisite while taking bilingual ECE classes Indicators: Students will enroll and persist in ESL 290 A-D Barriers: Inconsistent attendance of lab by some students due to work/family obligations. 12 | P a g e 3. RESOURCE REQUESTS All resource requests completed in the various columns of a specific row must be linked to the new or continuing activity numbered on the first column of that same row. A resource could also be something necessary for your service/program to function properly to improve student learning, such as updated equipment in a room/facility; in such case be sure to note that the resource is NOT tied to a specific activity. Activity No. 1. 2. Personnel Classified Staff/ Faculty (C/F/M)* C LRC Assist. C Comp. Maint. 3. 4. Supplies/ Equipment (S/E)** Technology Hardware/ Software (H/S)*** Contract Services Training Travel Library Materials 7,350 23,000 43,557 C FT Enrollment Svc Specialist H laptops, doc. cams 3,500 6. Textbooks f. KC Libr. (BSI?) 7. 8. Total 13 | P a g e Projected Costs 24,000 H/S KCC Smart Station 5. Science Labs ? S Burlington English and Reading Plus Crisis Workshop (Prof. Gr.) ? 2,500 800 10,520 115,227 Appendix A. Strategic Priorities & Goals (from Hartnell College Strat. Plan 2013-2018) Priority 1: Student Access Goal 1A: HC will provide higher education, workforce development, and lifelong learning opportunities—with seamless pathways—to all of the college’s present and prospective constituent individuals and groups. Priority 2: Student Success Goal 2A: HC will provide a supportive, innovative, and collaborative learning environment to help students pursue and achieve educational success. Goal 2B: HC will provide a supportive, innovative, and collaborative learning environment that addresses and meets the diverse learning needs of students. Priority 3: Employee Diversity and Development Goal 3A: HC is committed to 1) increasing diversity among its employees; 2) providing an environment that is safe for and inviting to diverse persons, groups, and communities; and 3) becoming a model institution of higher education whose respect for diversity is easily seen and is fully integrated throughout its policies, practices, facilities, signage, curricula, and other reflections of life at the college. Goal 3B: To attract and retain highly qualified employees, HC is committed to providing and supporting relevant, substantial professional development opportunities. Priority 4: Effective Utilization of Resources Goal 4A: To support its mission, HC is committed to the effective utilization of its human resources. Goal 4B: HC is committed to having its physical plant, furnishings, and grounds maintained and replaced in a planned and scheduled way to support learning, safety, security, and access. Goal 4C: HC will maintain a current, user-friendly technological infrastructure that serves the needs of students and employees. Goal 4D: HC is committed to maximizing the use and value of capital assets, managing financial resources, minimizing costs, and engaging in fiscally sound planning for future maintenance, space, and technology needs. Priority 5: Innovation and Relevance for Programs and Services Goal 5A: HC will provide programs and services that are relevant to the real-world needs of its diverse student population, while also developing and employing a culture of innovation that will lead to improved institutional effectiveness and student learning. Priority 6: Partnership with Industry, Business Agencies and Education Goal 6A: HC is committed to strengthening and furthering its current partnerships, in order to secure lasting, mutually beneficial relationships between the college and the community it serves. 14 | P a g e Appendix B PAGE 1 Survey Monkey Results of Instructors at S. Cty off sites Oct. 2013 Q1 Unmet needs: If you want to use a computer in your classroom, do you have access to one, either through the school or by using your personal laptop? · · Answer Choices Answered: 11 Skipped: 0 Responses Yes 90.91% 10 No 9.09% 1 Total 11 Comments(4) w Responses (4) C Text Analysis z My Categories D I always use my personal computer in my classroom. 10/1/2013 10:19 AM View respondent's answers I use my own 9/30/2013 7:15 PM View respondent's answers No WiFi or internet...my own laptop 9/30/2013 2:54 PM View respondent's answers I am using my personal device and would like to have internet access. 9/30/2013 2:45 PM View respondent's answers Q2 Does your current equipment allow you to play DVDs? · · Answered: 11 Skipped: 0 Answer Choices Responses Yes 90.91% 10 No 9.09% 1 Total Respondents: 11 Q3 Do you need access to playing DVDs? · Answer Choices Yes 15 | P a g e · Answered: 11 Skipped: 0 Responses 72.73% 8 Answer Choices Responses No 27.27% 3 Total Respondents: 11 Q4 If you want to play a DVD, do you have access to speakers? · · Answered: 10 Skipped: 1 Answer Choices Responses Yes 50% 5 No 50% 5 Total Respondents: 10 Share Export Chart Chart Type Display Options Q5 Do you have access to the Internet at the school site? · YesNo 0%20%40%60%80%100% · Answered: 11 Skipped: 0 Answer Choices Responses Yes 54.55% 6 No 54.55% 6 Total Respondents: 11 Comments(8) Share Export Chart Chart Type Display Options Q6 If you don't have access to a document camera, would you use one if you were provided with one? · YesNo 0%20%40%60%80%100% Answer Choices · Answered: 9 Skipped: 2 Responses Yes 88.89% 8 No 11.11% 1 Total Respondents: 9 16 | P a g e Share Export Chart Chart Type Display Options Q7 Are you aware of online resources the Hartnell College Library makes available to HC students? · · Answered: 11 Skipped: 0 YesNo 0%20%40%60%80%100% Answer Choices Responses Yes 54.55% 6 No 45.45% 5 Total 11 Share Export Chart Chart Type Display Options Q8 If you wanted to share online resources available from the HC Library with your students, what kind of help would you prefer? · · Answered: 11 Skipped: 0 a sheet with links emailed to...an orientation to you by...an orientation by Libary... 0%20%40%60%80%100% Answer Choices Responses a sheet with links emailed to you by the Library that you could share with students 54.55% 6 an orientation to you by Library staff in Salinas so you could demonstrate the resources to students 27.27% 3 an orientation by Libary staff (30-60 minutes) to the students at your site 54.55% 6 Total Respondents: 11 Comments(2) Share Export Chart Chart Type Display Options Q9 Do you have students who would benefit from tutoring or access to developmental reading software? · YesNo 17 | P a g e · Answered: 11 Skipped: 0 0%20%40%60%80%100% Answer Choices Responses Yes 81.82% 9 No 18.18% 2 Total Respondents: 11 Q10 What other needs do you have that would allow you to teach the way you would teach at a college campus? · · Answered: 11 Skipped: 0 w Responses (11) C Text Analysis z My Categories D PRO FEATURE Use text analysis to search and categorize responses; see frequently-used words and phrases. To use Text Analysis, upgrade to a GOLD or PLATINUM plan. Upgrade Learn more » ? s Categorize as... Filter by Category Showing 11 responses Currently I have to Provide all of my AV equipment and carry it to the site every night I teach ( projector, lap top. Power cords, speakers,). This also includes the set up and take down. This all equals time. The high school site generally wants us off campus before a set time. 10/5/2013 5:51 PM View respondent's answers A laptop and projector would be lovely. Off-campus classes could really benefit from some kind of computer access. 10/3/2013 8:26 PM View respondent's answers Full access to the internet. 10/2/2013 1:32 PM View respondent's answers I would like to use a document camera for my Spanish classes. 10/1/2013 10:19 AM View respondent's answers none 9/30/2013 9:29 PM View respondent's answers Access to overhead projector---9/30/2013 7:15 PM View respondent's answers I dont feel secure leaving campus at night. There is not sufficient light as i walk toward the gate to my car that is parked on the street. Also, more whiteboard space to write would make for better activities and lecture. I often get to class and can't write on the board because it full of stuff or it says "don't errase." 9/30/2013 2:59 PM View respondent's answers Gates unlocked 9/30/2013 2:54 PM View respondent's answers This survey doesn't apply much because I am teaching at king city hs 9/30/2013 2:51 PM View respondent's answers I would like to have fundamental essential tech devices and support to make sure to deliver the planned lessons smoothly. Thank you. 9/30/2013 2:45 PM View respondent's answers The only need is access to Internet and, maybe a more reliable projector and speakers. 18 | P a g e Appendix C Student Survey on Satisfaction with Library Services Question 1: How satisfied are you with Library Services provided at the King City Center Answer: 27 – very satisfied, i.e. 11% 102 – somewhat satisfied, i.e. 43% 91 – not satisfied at all, i.e. 38% Question 2: What Library Services do you need to be successful in your classes? Answer: 161 – two hour textbook check-out, i.e. 68% 27 – special needs software, i.e. 11% 27 – newspapers, i.e. 11% 105 – access to reference materials/dictionaries, i.e. 44% 69 – a reference librarian to talk to or call, i.e. 29% 21 – other (incl. faster Internet, printing, Scantron purchases at night, books, online articles/journals) Question 3: Would it help you to have a quiet place for reading between classes? Answer: 188 – yes, i.e. 79% 12- no, i.e. 5% Question 4: Would it help you to have a quiet study room to complete assignments? Answer: 208 – yes, i.e. 88% 12 – no, i.e. 5% Other comments: Was unaware that there was a library at the King City Center (9) Provide a coffee stand/machine (1) Provide ATM to transfer money into Cat Card (2) Faster computers (2) 19 | P a g e