Shared Services in East Kent Colin Carmichael – Chief Executive, Canterbury City Council Original concept • Faced with possible 25% reduction in Government funding (now 45%) • Frustrations with awkwardness of the twotier system • Experience of how collaboration can be sabotaged by personal interests, wrapped up as risk assessment • However……. • A long history of informal collaboration amongst 4 East Kent Districts and KCC • Mutual liking and respect amongst Leaders and CE’s The concept developed • • • • Create wholly-owned organisation MD reports to CE’s One Council acts as the ‘nominal client’ Target 5% savings per annum at current service level • Delegate decision-making from Councils and Cabinets to CE’s based on business cases, demonstrating how to achieve savings against set performance targets • Transfer services in annual tranches • Standardise terms and conditions Problems, in hindsight? • Inevitable hitches • Distrust from those not involved informally • Slowing of impetus once ‘difficult’ services came into consideration • Shepway’s decision to withdraw late caused wobbles A different model - waste • Collection by 4 Districts, Disposal by KCC • 4 different collection regimes, all handled by KCC as ‘receiving’ Council • Commitment to single collection model by Districts in contract renewals • KCC funded infrastructure + shares savings The unknown future • Collaborative leadership important, but territory is always an issue • Joint CE for Dover/Shepway was a step too far. • Need for enough management capacity to make it work. It takes a lot of time! • Trust, trust, trust…….