BDV4C1 Entrepreneur: Web-Based Venture Unit 1 – Chapters 1-3 Business Basics: The Entrepreneur Who is an Entrepreneur, What are they like? What drives them? What does an Entrepreneur do that is ‘different’ than regular business people? When does the Entrepreneur know when to bring a product or service to market? Where does the Entrepreneur launch his/her product or service? Is e-commerce a viable option to get a product to market? Why are Entrepreneurs important to the economy? 1 Marketing 101 Marketing is the fundamental business activity that seeks to identify what people want or need and develop a response to that need in the form of a product or service that is either new or better. In return for providing a solution to a consumer’s need or want, the business is rewarded with the consumer’s money. If costs are carefully controlled and the product meets the needs of the ‘target market’, sales will follow and profit will be made. 1 Marketing 101: The 4 Ps Product: Develop a new product to meet a need or want OR respond to consumer dissatisfaction with current products by improving some aspect of the product (‘New Improved!!). Price: Seek to lower manufacturing/operating costs by finding cheaper labour or by taking advantage of ‘economies of scale’. If costs are all accounted for and the product is sold for a reasonable amount, the profits will follow. 1 Marketing 101: The 4 Ps Place: Where is the product available? How does it get there through the distribution channels? Is the internet used? Promotion: How does the target market informed about this product? What advertising is used, and by whom (manufacturer, retailer or both)? How are the product’s features and benefits communicated 1 Marketing 101: The 2 C’s Customers: What people have you identified as potential buyers of your product or service – converting them from ‘consumers’ to ‘customers’. What are their demographics, Geographics and Psychographics? Competition: who is it now…and more importantly who can quickly bring a similar product to market that may have an advantage of a more familiar name and a bigger budget? 1 Marketing’s Role in Entrepreneurship All entrepreneurs share 4 key characteristics: They understand that Marketing is the key business skill They accept that risk is unavoidable but also controllable They one They prefer to start a business rather than maintain are visionary; part of their task is to get others to see what they see 1 Components of a Successful Venture: 1 Self – What are the entrepreneur’s personal strengths? Ideas – Entrepreneurs are creative thinkers who make connections Opportunities – Entrepreneurs recognize opportunities & trends Marketing & Operations – Entrepreneurs understand Marketing Resources – Entrepreneurs know how to seek and use resources Finance – Entrepreneurs are also good with numbers Management – Entrepreneurs are good at working with people Intrapreneurship – Being an enterprising person, a risk taker The Meaning of Entrepreneurship 1 Root in French word ‘prendre’ or ‘take’ – appropriate on several levels: Entrepreneurs take risks. Entrepreneurs take hold of opportunities many others don’t notice or are not in a position to take advantage of. Assess real or psychological needs to identify consumer opportunities Identify wants – desires – which are less tangible but no less important to fill “The essence of entrepreneurship is the creation and building of a venture to fill a market niche.” Characteristics of Entrepreneurial Ventures For Profit ventures goal is to generate income for investors Not-for-Profit ventures goal is to raise funds for a cause, not to get rich Scale: Size of venture reflects size of needs and wants, local, regional vs national or international Service Production – work done for a fee or advice provided for a fee Goods Production – tangible materials made to be sold at a profit 1 Characteristics of Entrepreneurial Ventures Physical Business – ‘bricks and mortar’ stores or offices people go to Virtual Business – conducted electronically on internet: ecommerce Size of Market can range from local to global in reach and benefit from better communication systems. Growth can be Organic (growing from small to larger) or Strategic through acquisition (buy other companies to grow) 1 The Effect of Technology on Ventures 1 In a period of rapid technological development for both personal and business applications E-Commerce allows smaller players to compete more effectively Greater flexibility to respond to shifts in consumer demographics, needs and wants Better access to information on consumers and better consumer access to information on companies Cost of start-up is decreasing as it becomes more popular Impact of downsizing/’rightsizing’ on workforce 1 Supply and Demand Supply Equilibrium Point Price $ Demand Quantity # Impact on the Community Four major impacts entrepreneurs on communities: Job Creation – the ‘multiplier effect’ means for every one person employed by an entrepreneur, many others benefit from supplying goods to them and because employees are consumers too. New Ideas – Entrepreneurs often bring new products or services to a market – it can also broaden the range of things available. Economic Benefits – Competition is a major factor in lowering prices and improving the standard of living. The health of peripheral, supporting industries is also enhanced. Political Benefits – When the spirit of entrepreneurship is strong, it is often due to an environment providing legal and financial support 1 Entrepreneurship and Demographics Demographics: ‘Demos’ from Greek word for people + ‘Graphis’ from the Greek word for measure. Studies the characteristics of a population: Age Gender Family Life Cycle (i.e.: single, married, married with children, separated/divorced, blended family, widowed. Ethnicity, culture Education Employment situation (unemployed, part time, temp full time, full time Home ownership/household income 1 Intrapreneurship Intrapreneurship: When the spirit of an entrepreneur is at work within an organization Progressive corporations promote and encourage the dynamic thinking that entrepreneurs bring to a company. Today’s successful corporations rely on intrapreneurship to give them a competitive advantage. The penalty of not being competitive is losing market share – the percent of total sales in a particular market that your company has. 1 Approaches to Entrepreneurship New Venture: Entrepreneurs bring a new product or service to market – the result of an idea or research into needs/wants that are unfulfilled. Existing Venture: Entrepreneurs may buy in to an existing business model by way of owning a franchise. Modified Venture: Entrepreneurs can take the core idea of one business model and modify it – giving it a slightly different approach that makes it an improvement/alternative in the eyes of the consumers. 1 Entrepreneurs: Made or Born? Entrepreneurs more likely to have been raised in an entrepreneurial family – where enterprise and risk-taking is encouraged and rewarded. Entrepreneurship can also be a reaction to a work environment – where the drive to ‘be your own boss’ comes from years of working to make someone else rich. Both share a sense of vision and willingness to take risks. 1 Characteristics of Successful Entrepreneurs (what they are) 2 Self-Confident – Believe in themselves and in ability to succeed. Perceptive – Able to identify both problems and opportunities. Hard-Working – Good stamina to devote time and effort to business. Motivated – Driven by internal need for accomplishment. Resourceful – Adept at using a network of resources to achieve goals. Able to Manage Risk – Risks are assessed and taken to achieve rewards. Creative – Take charge of situations, make change – don’t wait. Characteristics of Successful Entrepreneurs (what they are) Goal Oriented – Continually set goals and targets to achieve. Optimistic – A positive mental attitude and enthusiasm to prevail. Flexible – Able to adjust to shifting marketplace conditions. Independent – Enjoy the freedom to make their own decisions. Visionary – Can ‘see the future’ and their role in it. Able to Get Along with Others – Team dynamics is a valuable tool that entrepreneurs are skilled at using to gain consensus. 2 2 Entrepreneurial Skills (What they do) Communicate Solve Problems Generate Ideas Negotiate Plan Network Organize Market their ideas Make Decisions Keep records Lead others Entrepreneurial Roles (Hats they wear) Inventor – Develop new ideas for products, processes & services Innovator – Improve existing products, processes or services Manager – Set goals and develop a plan to achieve them Administrator – Implement the plan to achieve goals Leader – Create a vision and communicate it to others 2 Entrepreneurs: What’s Most Important to Them To achieve a sense of personal accomplishment To be their own boss To have an element of variety and adventure To make better use of their training and skills To have freedom to adopt own approach to work To be challenged by problems and opportunities of starting a new business 2 Entrepreneurs: What’s Least Important to Them To continue a family tradition To do the only thing they feel they can do To contribute to the welfare of their ethnic group To leave an insecure work environment To follow the example of a person they admire 2 Enterprising Employees Entrepreneurship is an attitude Enterprising employees are increasingly valued by companies: They bring a dynamic, risk tolerant mindset They are well organized – a valuable skill for projects They can understand the concept of a corporate vision 2 Enterprising Employees What enterprising employees look for in a company job: Meaningful Leisure work time to balance family time with work time Opportunity Money to learn new skills – top performers are well compensated Security – larger corporations offer greater stability 2 What Motivates Entrepreneurial Employees? Employee recognition feeds their sense of self-esteem. Self-esteem is an ‘Internal Motivator’. Money may attract employees, but is not a long-term motivator Money is considered an ‘External Motivator’. 2 Companies Attract Enterprising Employees Create a ‘Workplace Culture’ where employees feel: Input Safe is valued and acted upon to make and learn from mistakes Provide them with the tools they need to perform Offer them meaningful work that adds value to society Alternate work arrangements (flex time, work-fromhome) to balance work and family responsibilities Support them with benefit packages aligned with their needs at various life stages. 2 3 Assessing Your Entrepreneurial Potential Challenges facing Young Entrepreneurs Lack of experience No credit history makes initial funding difficult No collateral (something of value to secure financing) Abundance of regulatory paperwork (‘Red Tape’) BUT Media interest in start-ups is high Government programs available to assist start-ups – most are free 3 The Value of Experience Part Time, Summer and Volunteer work provides experience: Learn about the infrastructure of business and entrepreneurship Develop a positive reputation in the industry Build a network of contacts Earn money to save for the future Learn firsthand about the industry EXPERIENCE CAN NEVER BE TAKEN AWAY 3 Setting Goals – The Purpose of your work Goals – Where you want to be. Objectives – Make them SMART! Simple – write them down in simple terms Measurable – be sure you can tell when you have achieved them Achievable – make them challenging but not impossible Realistic Timely - take your skills and resources into account – track progress with target dates 3 Optics vs Metrics Optics: How a situation or performance appears Something may look positive, but not add value Someone may look busy, but not be contributing their share Metrics: How a situation or performance measures out: Are the measurement criteria accurate? Can you track performance over time to see improvement? A BALANCED APPROACH IS THE BEST MANAGEMENT STRATEGY 3 SWOT Analysis: Be Honest! Strengths: - Inventory what you are good at. Weaknesses: Assess areas you need to improve. Opportunities: How can you take advantage of opportunities to develop your skills? Threats: What might get in the way of your success? 3 3 Your Skills Interpersonal communicating presenting ideas Critical Thinking Evaluate and negotiating Creative Thinking generate with others – talking AND listening solutions Practical Skills Use special tools for specific tasks – i.e. software. Strategies for Entrepreneurial Success Think First! plan your work and work your plan Consider the challenge rom different perspectives Believe in yourself! Be confident – don’t let others’ opinions keep you from achieving your goals 3 Strategies for Entrepreneurial Success Know Yourself! Consider what skills you bring to the venture Use SWOT to address skill gaps and seek opportunities to improve Enjoy the Challenge! Make sure the venture challenges your abilities and suits your personality 3 3 Enterprising Thinkers Edison Einstein Incremental Problem Solving Out-of the Box Thinking Systematic approach Improve upon ideas Breakthrough to be tested Source ideas NEED A MIX OF BOTH TYPES ideas of new Unit 1 Recap Chapter 1 The meaning of Entrepreneurship Marketing and the 4Ps + 2 Cs Technology and change Concept of Supply and demand Impact on the community – job creation and economic/political benefits Entrepreneurship and Demographics Intrapreurship – the enterprising employee in a corporation Approaches to Entrepreneurship Entrepreneurs: made or born? 1 Unit 1 Recap – Chapter 2 Characteristics of Successful Entrepreneurs Entrepreneurial Skills Entrepreneurs’ roles What’s most important to them and least important to them What is an enterprising employee? What motivates enterprising employees? How can companies attract enterprising people? 2 Unit 1 Recap – Chapter 3 Challenges facing young entrepreneurs. The value of experience and where to get it. Setting goals Optics vs Metrics SWOT analysis Your skills Four strategies for entrepreneurial success Enterprising thinkers 3