Interviewing Are you ready? Purpose of an Interview An interview is a twotwo-way process The primary concern for each party should be to determine if they are willing to invest in the other based on the return they can expect on their investment. Employer: investment = salary, benefits, training, and other resources they provide Employee: investment = type of work they do and atmosphere of the organization Types of Interviews Screening OnOn-Campus OneOne-OnOn-One Panel OnOn-Site Group Teleconference Types of Interviewers The Pro The Intellectual The Amateur The Pal The Power Player Typical Stages of an Interview The Warm Up First Impressions Building Rapport The Information Exchange The Overview The Interviewer Has The Floor Your Turn To Ask Questions The Wrap Up Summarize Final Impressions Types of Questioning Styles Directed NonNon-Directed Traditional Interview Questions Behavioral Interview Questions Scenario/Case Questions Ethical Dilemma Questions Stress Questions General Tips on Interviewing Before the Interview Identify the “return” you expect on your “investment” What do you want to get out of the position? Employer research - Use organization’s printed literature or websites to prepare yourself. Prepare for questions in advance - Identify experiences, skills and characteristics. Compile relevant information - resume, transcripts, etc. Practice - Rehearse prior to interview; set up Perfect Interview and/or Mock Interview in the Career Center. PRACTICE…PRACTICE…PRACTICE…PRACTICE General Tips on Interviewing At the Interview Physical Appearance/Appropriate dress Making the first impression Nonverbal communication Verbal communication Be attentive - focus Your past - be cautious Your attitude Illegal Questions Negotiating Salary General Tips on Interviewing After the Interview Thank interviewer(s) for their time and shake hands firmly with a smile. Indicate that you look forward to hearing from them soon. Promptly send a thank-you note (within 24 hours) and reiterate your interest in the position. Follow up appropriately by providing any credentials, references, transcripts or samples of work. Perfect Interview Demonstration The Right Reasons to Negotiate your Salary… When you know your skills, experience and education are worth more than offered amount. When you know the pay range for the position is less than the average. When you know the cost of living is higher where the job is and the salary does not reflect that. When you have been made multiple offers with similar salary and benefits packages. Know your value – do your homework! How much do you need to earn? Research what your skills and level of experience are worth. Research career fields and salary averages. Investigate cost of living based on employment location. Develop a salary range with a high, low and middle range. Examine the company’s hiring history to find out what they have advertised for this position. When should I negotiate? Ideally, AFTER AN OFFER IS MADE by the employer. When asked what your salary requirements are by a potential employer during an interview, INDICATE A RANGE, not a dollar amount. Occasionally there will be circumstances where salary will be discussed prior to an offer and it is important to handle it with confidence. When responding to an ad- Indicate “open” or “negotiable” under salary requirements. Under salary history, indicate “competitive” unless it asks for specific salary dollars. Try not to negotiate over the phone. How do I negotiate? Let the employer go first with the offer Keep an honest yet non-emotional response. First, restate the offer - then “digest” it. Your body language should demonstrate thought, not emotion. Then counter with your research response and range. They will respond with what they are able or not able to offer. Know that employers will not usually rescind an offer as a result of your counter offer. The employer should return with a response which, hopefully, meets your needs; otherwise they will discuss why they are unwilling to negotiate and state that the offer stands. Salary is not the only area to negotiate Bonuses Salary reviews (consider timing, basis and percentage) Health, dental, life and disability insurance Retirement or pension plans Overtime policies Profit sharing plans, Stock options Vacation and sick days Tuition reimbursement Employee discounts Company car/expense accounts Professional memberships, certifications Relocation/moving expenses and Sign on bonuses Overcoming Objections You may hear the following objections. Here are some methods for overcoming these: “Not within the budget… “Others in the organization with similar qualifications and experience aren’t paid that much… “Your salary history does not justify such an increase… Know when to say when. THE FINAL OFFER Take time to evaluate the offer. Get the offer in writing. Additional Handouts Additional Tip Sheets on Interviewing are available on the Career Center web page: www.sc.edu/career/tipsheets.html Questions Employers Ask Illegal or Impermissible Questions Interviewee Questions Why Should I Hire You? Company/Organization Information Negotiating Salary Work Values Career Center Resources Visit the Career Center Website: www.sc.edu/career click on “Web Resources”, go to “Research Employers & Job Search Strategies ” and refer to (Job Search, Interviewing, Resumes & Letter Writing). Visit our comprehensive library filled with resource books, videos and free material. View available resources at our onon-line directory: http://www.sc.edu/career/shelflist.html Sign up for Perfect Interview and a “live” Mock Interview. Discuss interviewing techniques with your college liaison counselor. Any Questions? Thanks for your attention!