Application Note Cisco CallManager 4.0-PBX Interoperability: Avaya Definity G3r to a Cisco 3745 Gateway with MFT T1/E1 Digital Voice Network Module with VIC2 Analog Interfaces Introduction This application note contains the test results of PBX interoperability testing from a PBX via analog interfaces under test to a Cisco voice router via IP communications high-density digital voice/fax network module (NM-HDV2) with 2-port voice interface card (VIC2) Analog interfaces installed in Cisco Voice Gateways. This application note is directed toward testing interoperability of the Soprano T1/E1 Voice Interface Module with an Avaya Definity G3r PBX. The application note is for Connectivity/Interoperability testing of the selected PBX connected via Soprano T1/E1 and analog interfaces to a Cisco Multiservice IP-to-IP Gateway (C3745). The PBX/ Router under test are connected via Ethernet to an Ethernet switch which also has a Cisco CallManager and IP Phones in the Network Topology. Figure 1 shows the test set-up for a Cisco Voice Gateway connected through an Ethernet switch and being controlled via MGCP by a the Cisco CallManager. Network Topology Figure 1. Network Topology or Test Setup B a s ic M G C P C is c o C a ll M a n a g e r T e s t C o n fig u r a tio n C C M ( C is c o C a ll M a n a g e r ) Phone B Phone D R o u te r-B C 2650XM , C 3 7 2 5 /C 3 7 4 5 R o u te r-A C 3745 V o IP V o IP Phone A Phone C P B X ‘A ’ PBX B Phone F Phone E E ith e r n e t S w itc h PSTN PSTN Phone G IP P h o n e J IP P h o n e K Phone H T h e a b o v e d ia g r a m is r e p r e s e n ta tiv e o f th e v a r io u s c o n f ig u r a t io n s u s e d f o r te s tin g . A s s h o w n in th e d ia g r a m a b o v e , a P B X is c o n n e c te d v ia a n in te r fa c e to a C is c o r o u te r , w h ic h in tu r n , is c o n n e c te d to a n E th e r n e t s w itc h w h ic h a ls o h a s th e C C M (c is c o c a ll m a n a g e r ) IP P h o n e s a n d a s e c o n d C is c o r o u te r . T h e s e c o n d C is c o r o u te r is c o n n e c te d t o a s e c o n d P B X . T h e in te r o p e r a b ilit y te s tin g in v o lv e d s ig n a lin g a n d a u d io p a th c o n fir m a tio n o n th e v o ic e in t e r f a c e s u n d e r te s t b e tw e e n e a c h C is c o r o u te r a n d it's a s s o c ia te d P B X . © 2005 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 1 of 22 EDCS# 379640 Limitations When the Meridian phone is disconnected from a call, it returns to dial-tone. Due to the CO Trunk connection to the PBX, the incoming calls are directed to a digital phone and Blind Transferred to the PSTN Phone. When and incoming call is answered and the Blind Transferred to the PSTN phone, the Meridian does not drop the PSTN call, though the CO Trunk call has disconnected. System Components Hardware Requirements Cisco Hardware Cisco C3745 PBX Hardware including Interface Card Avaya Definity G3r Special Cards, Blades, or Cables Required NM-HDV2-2T1/E1 (2-port T1/E1 IP communications high-density digital voice/fax network module) PVDM2-8 (8-channel packet fax/voice digital signal processor module) PVDM2-16 (16-channel packet fax/voice digital signal processor module) PVDM2-32 (32-channel packet fax/voice digital signal processor module) PVDM2-48 (48-channel packet fax/voice digital signal processor module) PVDM2-64 (64-channel packet fax/voice digital signal processor module) VIC2-2 FXS (two-port voice interface card – Foreign Exchange Station) VIC2-4 FXS (four-port voice interface card – Foreign Exchange Station) Software Requirements Cisco CallManager Release Release 4.0 PBX software release Avaya Definity G3r - V6 Cisco IOS Release or Cisco CatOS Release (for the gateway) Cisco IOS Software, 3700 Software (C3745-ADVENTERPRISEK9-M), Version 12.3(7)T, RELEASE SOFTWARE (fc1) © 2005 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 2 of 22 Configuration Configuration Sequence and Tasks List the configuration sequence for software or hardware. Configuration Menus and Commands Show configuration menus, configuration commands or screen captures. Configuring the Avaya Definity G3r © 2005 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 3 of 22 © 2005 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 4 of 22 © 2005 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 5 of 22 Configuring Cisco CallManager © 2005 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 6 of 22 © 2005 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 7 of 22 © 2005 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 8 of 22 © 2005 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 9 of 22 © 2005 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 10 of 22 © 2005 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 11 of 22 © 2005 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 12 of 22 © 2005 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 13 of 22 © 2005 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 14 of 22 © 2005 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 15 of 22 © 2005 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 16 of 22 Configuring the Cisco C3745 A-3745#sho running Building configuration... Current configuration : 1833 bytes ! version 12.3 service timestamps debug datetime msec service timestamps log datetime msec no service password-encryption ! hostname A-3745 ! boot-start-marker boot-end-marker ! © 2005 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 17 of 22 no network-clock-participate slot 1 no network-clock-participate slot 2 no network-clock-participate slot 3 no network-clock-participate slot 4 no network-clock-participate wic 0 no network-clock-participate wic 1 no network-clock-participate wic 2 no network-clock-participate aim 0 no network-clock-participate aim 1 no aaa new-model ip subnet-zero ip cef ! ip host B9 172.20.43.253 ip audit po max-events 100 no ftp-server write-enable voice-card 4 no dspfarm ! ccm-manager mgcp ccm-manager music-on-hold ccm-manager config server 172.20.43.253 ccm-manager config ! no crypto isakmp enable ! interface FastEthernet0/0 ip address 172.20.43.151 255.255.255.0 duplex auto speed auto ! interface FastEthernet0/1 © 2005 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 18 of 22 no ip address shutdown duplex auto speed auto ! ip classless ip route 0.0.0.0 0.0.0.0 FastEthernet0/0 ! ip http server no ip http secure-server ! control-plane ! voice-port 4/0/0 ! voice-port 4/0/1 ! mgcp mgcp call-agent 172.20.43.253 2427 service-type mgcp version 0.1 mgcp dtmf-relay voip codec all mode out-of-band mgcp rtp unreachable timeout 1000 action notify mgcp modem passthrough voip mode nse mgcp package-capability rtp-package no mgcp package-capability res-package mgcp package-capability sst-package no mgcp package-capability fxr-package no mgcp timer receive-rtcp mgcp sdp simple mgcp fax t38 inhibit mgcp rtp payload-type g726r16 static ! mgcp profile default © 2005 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 19 of 22 ! dial-peer voice 999400 pots application mgcpapp port 4/0/0 ! dial-peer voice 999401 pots application mgcpapp port 4/0/1 ! line con 0 line aux 0 line vty 0 4 login ! end Samples of Paragraph Styles This is Subhead1 This is Body. This is Subhead2 This is Body. This is Subhead3. This is Body. This is Subhead4. This is Body. This is Subhead5. This is Body. © 2005 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 20 of 22 • This is Bullet. This is Bullet. This is Bullet. This is Bullet. This is Bullet. This is Bullet. This is Bullet. This is Bullet. This is Bullet. This is Bullet. – This is Bullet2. This is Bullet2. This is Bullet2. This is Bullet2. This is Bullet2. This is Bullet2. This is Bullet2. This is Bullet2. This is Bullet2. This is Bullet2. This is Bullet2. This is Example. This is Example. This is Example. Use the Caption_head Style Sheet for Caption Head Use the Caption Style Sheet for caption body text. This is a caption for photos, diagrams and charts.This is a caption for photos, diagrams and charts. Use the Caption_head Style Sheet for Caption Head Use the Caption Style Sheet for caption body text. This is a caption for photos, diagrams and charts.This is a caption for photos, diagrams and charts. Chart_head Style Sheet Text Chart_head Style Sheet Text Chart_head Style Sheet Text Chart_subhead Style Sheet Chart_subhead Style Sheet Chart_subhead Style Sheet Chart_body Style Sheet Chart_body Style Sheet Chart_body Style Sheet Chart_body Style Sheet Chart_body Style Sheet Chart_body Style Sheet Acronyms Acronym Definitions © 2005 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 21 of 22 Important Information THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 European Headquarters Cisco Systems International BV Haarlerbergpark Haarlerbergweg 13-19 1101 CH Amsterdam The Netherlands www-europe.cisco.com Tel: 31 0 20 357 1000 Fax: 31 0 20 357 1100 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA www.cisco.com Tel: 408 526-7660 Fax: 408 527-0883 Asia Pacific Headquarters Cisco Systems, Inc. Capital Tower 168 Robinson Road #22-01 to #29-01 Singapore 068912 www.cisco.com Tel: +65 317 7777 Fax: +65 317 7799 Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed on the Cisco Web site at www.cisco.com/go/offices. Argentina • Australia • Austria • Belgium • Brazil • Bulgaria • Canada • Chile • China PRC • Colombia • Costa Rica • Croatia • Czech Republic • Denmark • Dubai, UAE • Finland • France • Germany • Greece • Hong Kong SAR • Hungary • India • Indonesia • Ireland • Israel • Italy • Japan • Korea • Luxembourg • Malaysia • Mexico• The Netherlands • New Zealand • Norway • Peru • Philippines • Poland • Portugal • Puerto Rico • Romania • Russia • Saudi Arabia • Scotland • Singapore • Slovakia • Slovenia • South Africa • Spain • Sweden • Switzerland • Taiwan • Thailand • Turkey Ukraine • United Kingdom • United States • Venezuela • Vietnam • Zimbabwe Copyright 2003 Cisco Systems, Inc. All rights reserved. Cisco, Cisco Systems, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. All other trademarks mentioned in this document or Web site are the property of their respective owners. The use Systems, of the word partner does not imply a partnership relationship between Cisco © 2005 Cisco Inc. All right reserved. and any other company. (0301R) Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Printed in the USA Page 22 of 22