Application Note Cisco 3640-PBX Interoperability: Alcatel 4400 with ISDN BRI Signaling Introduction This document describes connectivity between an Alcatel 4400 Rel 3.2 PBX and Cisco CallManager using a Cisco 3640 with ISDN BRI H.323 signaling. Network Topology Basic Call Setup End-to-End Configuration ISDN Type: PBX1: Alcatel 4400 (Rel. 3.2) Cisco Call Manager Release 3.2 Cat 6K Ethernet Switch BRI S/T C3640_B VoIP Phone A x3001 PBX #1 Phone E x 9000 Phone B x3002 Cisco 7960 IP phones Dial 79-XXXX Phone C x2001 Phone D x2002 Dial 6-XXXX Limitations • Calling Name delivery and presentation features are not supported by the ISDN BRI Link on Alcatel 4400 PBX. • When configuring Cisco 3640 (H.323) Gateway to emulate User side (Alcatel emulate Network side), make sure that the “Display IE Delivery” box is NOT checked in CallManager H.323 Gateway Configuration, otherwise calls originating from IP phones will not be completed. Alcatel PBX complains about the Caller ID Display information being sent in the “SETUP” message from CallManager by sending STATUS message with cause of “IE non-existant/unimplemented”. © 2003 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 1 of 14 EDCS#210781 • When calling from Cisco 7960 IP phone to Alcatel digital phone, both phones display the Number after the call is answered as expected. • When calling from Alcatel digital phone to Cisco 7960 IP phone, the Cisco IP phone displays Calling Number when the call is answered. Alcatel phone however does NOT get updated when the call is answered. It displays the trunk name. It was verified using an ISDN protocol analyzer that the CCM was not sending “Connected Number” information in the CONNECT message back to PBX. System Components Hardware Requirements • Cisco hardware—Cisco 3640 with 2B-NT/TE port • PBX hardware—BPRA2, 3BA23074 Software Requirements • Cisco IOS Software release—Cisco IOS Release 12.2(9) • PBX Software release—version R3.2 • Cisco CallManager release—version 3.2 Configuration Configuring the Alcatel 4400 Be sure to configure the Alcatel PBX components in the following sequence: Step 1. Configure the board Step 2. Configure Digital Access options Step 3. Configure the trunk group Step 4. Configure trunk details Step 5. Configure TO access Configure Board Interface type must be set to BPRA2 \compidea\Shelf::0\Board::9 Board Board Address Interface Type Administrative status Usage State Operational State Main/Standby State Number Of Sets Being Connect. Remote Shelf Address Remote Board Address Synchronisation Priority IO2 With SPB AUXU Parameters 1 AUXU Parameters 2 9 BPRA2 Enabled Busy Enabled Main (Master) 4 255 255 255 NO None None © 2002 Cisco Systems, Inc. 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Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 2 of 14 AUXU Parameters 3 AUXU Parameters 4 CRC4 Country Protocol Type Time Slots\0 Time Slots\1 Time Slots\2 Time Slots\3 Time Slots\4 Time Slots\5 Time Slots\6 Time Slots\7 Time Slots\8 Time Slots\9 Time Slots\10 Time Slots\11 Time Slots\12 Time Slots\13 Time Slots\14 Time Slots\15 Time Slots\16 Time Slots\17 Time Slots\18 Time Slots\19 Time Slots\20 Time Slots\21 Time Slots\22 Time Slots\23 Time Slots\24 Time Slots\25 Time Slots\26 Time Slots\27 Time Slots\28 Time Slots\29 Time Slots\30 Time Slots\31 Voice-->Data TS SU shelf Type DECT Location area number Send Init Dynamic Msg Param By Default Clock Mode CPU with Optimized B ChannelAccess Board with DTM Incidents Teleservice Max.VG Recording Duration DASS2 Simulate Network DPNSS Layer 2 Address ISDN Board Layer 2 Parameters\Retransmission Timer ISDN Board Layer 2 Parameters\TEI Identity Check Timer ISDN Board Layer 2 Parameters\Polling Timer ISDN Board Layer 2 Parameters\Nb_Of_Retransmission ISDN Board Layer 2 Parameters\Max Frame Size (Bytes) ISDN Board Layer 2 Parameters\Window Size In Frames SAPI S T0 None None YES Default 0 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 0 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 YES 2 PCM Shelf 255 False True Internal NO False YES 0 NO A 100 100 1000 3 260 1 © 2002 Cisco Systems, Inc. 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Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 3 of 14 ISDN Board Layer 2 Parameters\Window Size In Frames SAPI P T0 ISDN Board Layer 2 Parameters\Window Size In Frames SAPI S T2 ISDN Board Layer 2 Parameters\Window Size In Frames SAPI P T2 Number of configurated ports Associated CPU Number of configurated E1 ports Synchronisation mode In Band Signalling Passive board SS7 signalling PRA7 TS signalling Use Data Compression Mutual Aid LIO Daughter Board Tone on Board Number of Used Compressors GNISC in Rack GNISC in position Usage State Atm address TS used on PCM 0 TS used on PCM 1 TS used on PCM 2 TS used on PCM 3 TS used on PCM 4 TS used on PCM 5 TS used on PCM 6 TS used on PCM 7 Daughter board equipped Number of Used Compressors Mode Embedded Ethernet Voice Guide Lang Index CLIP Signalization IVR Protocol 4615 Present LIOE coupler 1 address LIOE coupler 2 address Associated BBC2 coupler Associated BBC2 access Use of volume in system Local volume (dB) 3 7 7 4 255 8 Adaptive method NO NO NO 16 NO YES 6 Compressors R2 Tone 0 255 255 Suite Slave 0 0 0 0 0 0 0 0 NO 0 Gateway IP YES 1 No CLIP No IVR Protocol Protocol NO 255 255 255 255 YES 0 Configure Digital Access Options Network mode must be set to Yes for (Master/Network) or No- (Slave/User). Access Type must be set to T0. \compidea\Shelf::0\Board::9\Digital Access::1 Digital Access T0/T2 Access No. Access Type 1 T0 © 2002 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 4 of 14 Used Access Synchronisation Priority Network Mode Max Nb Of Used B Channels Max_Nb_Of_Compressed_B_Channels Nb Of Signalization TS TieLine Mode With Alarm Access Type S0 Reserved1 Reserved2 Network Date Time Update CRC4 Port Class Multiframe Type Line Type Pulses Encoding Retransmission Timer TEI Identity Check Timer Polling Timer Nb_Of_Retransmission Max Frame Size (Bytes) Window Size In Frames SAPI S Window Size In SAPI P B Channel Rate YES 255 YES 2 0 1 NO NO YES YES NO NO NO NOT SIG SF Short Haul 0 to 35 meters AMI 100 100 1000 3 260 7 7 64K Configure Trunk Group Q931 signal variant is used to set the protocol type to ISDN all countries \compidea\Trunk Groups::9 Trunk Groups Trunk Group Id Trunk Group Type Trunk Group Name Node number Transcom Trunk Group Auto.reserv.by Attendant Overflow trunk group No. Tone on seizure Private Trunk Group Paging Trunk Group Paging Table Id Paging Signalization Security Patrol Q931 signal variant Operator Id Number Compatible With Prefix Sending Number Of Digits To Send Channel selection type 9 T0 BRI-ISDN 1 False False -1 True False False -1 NDDI False ISDN all countries ANSI -1 False 4 Quantum © 2002 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 5 of 14 Remote Network Shared Trunk Group T.line Calling last dig.length auto.DTMF dialing on outgoing call T2 Specificity Public Network Category DDI transcoding Special Services Can support UUS in SETUP Register Signalling 15 False 0 NO None 0 False Nothing True Decadic/MF Q23 Configure Trunk Detail \compidea\Trunk Groups::9\Trunk Group::1 Trunk Group Instance (reserved) Trunk Group Type Public Network Ref. Dialling end to end DTMF end to end signal. Paying Incoming Calls TS Permanently assigned Min. Nb.of digits on seize Signal.with access code Trunk group used in DISA DISA Secret Code VG for non-existent No. Routing To Executive Trunk Category Id Nb of digits unused (ISDN) B Channel Choice Channels Reserved By Attend. Dissuasion For ACD DTO joining Enquiry Call On B Channel DDI Mode Automated Attendant Calling party Rights category Entity Number TS Overflow Number To Be Added Supervised by Routing Access Cluster Id VPN Cost Limit for Incom.Calls Immediat Trk Listening For VPNCall VPN TS % Csta Monitored Max.% of trunks out CCD Charge Calling And ADN Creation Ratio analog.to ISDN tax Collect Calls Allowed 1 T0 NO NO NO NO 0 NO NO YES NO 19 0 YES 0 NO NO NO NO NO 0 0 YES NO -1 0 YES 50 NO 0 NO YES © 2002 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 6 of 14 Priority of Call PCM Network Mode LogicalChannel TS Distribution on Accesses Use Split Acces Heterogeneous Remote Network Barring mode ARS class of service Quality profile for voice on IP IP compression type Use of volume in system Local volume (dB) NO NO 1__15 & 17__31 YES NO NO Not barred 31 Profile #1 Default YES 0 Configure T0 Access \compidea\Trunk Groups::9\Trunk Group::1\ T2/T1/T0 Access::0-9-1 T2/T1/T0 Access Physical Address Access Type Access Cluster Id Time Slots T2 0-9-1 T0 -1 011000000000000000000000000000 00 Time Slots T0 Time Slots T1 CCS Time Slots Virtual DLCI Committed Information Rate Extended Information Rate CIR Measurement Interval Support Time Slot Address ISDN Compression Number Release Support Timer (100ms) Protection Timer (1mn) 011 0111111111111111111111110 01111110000000 16 48 64 10 0 0 © 2002 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 7 of 14 Configuring Cisco CallManager 3640 (H.323) Gateway Configuration © 2002 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 8 of 14 © 2002 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 9 of 14 Route Pattern Configuration © 2002 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 10 of 14 Configuring the Cisco 3640 C3640_B#show running-configuration Using 1815 out of 129016 bytes ! version 12.2 service timestamps debug uptime service timestamps log uptime no service password-encryption no service dhcp ! hostname C3640_B ! ! voice-card 3 ! ip subnet-zero ! ! no ip domain lookup ip host dirt 171.69.1.129 ip host whiz 171.69.1.162 ip host danube 171.69.2.27 ! no lane client flush isdn switch-type basic-qsig ! ! voice rtp send-recv ! ! ! ! ! ! ! no voice hpi capture buffer no voice hpi capture destination ! mrcp client session history duration 0 mrcp client session history records 0 fax interface-type fax-mail mta receive maximum-recipients 0 ! controller T1 3/0 shutdown framing esf linecode b8zs ! © 2002 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 11 of 14 controller T1 3/1 shutdown framing sf linecode ami ! ! ! ! interface Ethernet0/0 ip address 10.1.1.225 255.255.255.0 no ip mroute-cache half-duplex no cdp enable ! interface Ethernet0/1 ip address 1.1.1.2 255.255.255.0 no ip mroute-cache half-duplex no cdp enable ! interface BRI1/0 no ip address no ip mroute-cache isdn switch-type basic-net3 isdn overlap-receiving isdn incoming-voice voice isdn static-tei 0 isdn skipsend-idverify ! interface BRI1/1 no ip address no ip mroute-cache shutdown isdn switch-type basic-qsig ! ip classless no ip http server ip pim bidir-enable ! ! no cdp run ! tftp-server flash tftp-server nvram tftp-server slot0: snmp-server manager call rsvp-sync ! voice-port 1/0/0 compand-type a-law © 2002 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 12 of 14 ! voice-port 1/0/1 compand-type a-law ! voice-port 2/0/0 ! voice-port 2/0/1 ! ! mgcp profile default ! dial-peer cor custom ! ! ! dial-peer voice 1 pots destination-pattern 9000 port 2/0/0 ! dial-peer voice 2 pots destination-pattern 3... direct-inward-dial port 1/0/0 prefix 3 ! dial-peer voice 3 voip destination-pattern 2... session target ipv4:10.1.1.2 ! ! line con 0 line aux 0 line vty 0 4 password cisco no login ! ! end Important Information THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. © 2002 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 13 of 14 Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 European Headquarters Cisco Systems International BV Haarlerbergpark Haarlerbergweg 13-19 1101 CH Amsterdam The Netherlands www-europe.cisco.com Tel: 31 0 20 357 1000 Fax: 31 0 20 357 1100 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA www.cisco.com Tel: 408 526-7660 Fax: 408 527-0883 Asia Pacific Headquarters Cisco Systems, Inc. Capital Tower 168 Robinson Road #22-01 to #29-01 Singapore 068912 www.cisco.com Tel: +65 317 7777 Fax: +65 317 7799 Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed on the Cisco Web site at www.cisco.com/go/offices. Argentina • Australia • Austria • Belgium • Brazil • Bulgaria • Canada • Chile • China PRC • Colombia • Costa Rica • Croatia • Czech Republic • Denmark • Dubai, UAE • Finland • France • Germany • Greece • Hong Kong SAR • Hungary • India • Indonesia • Ireland • Israel • Italy • Japan • Korea • Luxembourg • Malaysia • Mexico• The Netherlands • New Zealand • Norway • Peru • Philippines • Poland • Portugal • P uerto Rico • Romania • Russia • Saudi Arabia • Scotland • Singapore • Slovakia • Slovenia • South Africa • Spain • Sweden • Switzerland • Taiwan • Thailand • Turkey Ukraine • United Kingdom • United States • Venezuela • Vietnam • Zimbabwe Copyright 2003 Cisco Systems, Inc. All rights reserved. Cisco, Cisco Systems, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0301R) © 2002 Cisco Systems, Inc. All right reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Printed in the USA Page 14 of 14