Lesson Plan Course Title: Sports and Entertainment Marketing Session Title: Promotional Planning Performance Objective: After completing this lesson, the student will list the steps in developing a promotional plan, describe promotional trends, and explain the promotional value of involvement in seasonal themed events. Specific Objectives: • • • • • • • • The student will explain how the promotional plan is part of the overall marketing plan. The student will list the steps involved in a promotional plan. The student will explain the impact of social networking on the sports and entertainment industry. The student will explain the difference between quantitative measurement and qualitative measurement. The student will describe an advergame. The student will explain the importance of a promotional plan. The student will explain the promotional value of involvement in seasonal themed events. The student will explain the promotional value of entertainment awards. TERMS • • • • • • • • • • • • promotional plan-a written, detailed description of how the four elements of promotion―advertising, sales promotion, publicity, and personal selling—will be used promotional mix-the blending of the promotional elements of advertising, sales promotion, publicity, and personal selling advergame-an electronic or online game that incorporates marketing content to promote a product or service quantitative measurement-provides information in terms of numbers or percentages qualitative measurement-subjective measurement based upon interpretation social network-the relationships among people, whether casual or close themed events-centered around a specific theme, and such seasonal themes Market research-information is gathered that is very specifically focused on a single target market Exploratory research-conducted when a business is unaware of the exact problem Desk research-when reports of other completed research are used to help define the problem Descriptive research-used when the business is aware of the problem that needs to be solved Causal research-used to determine cause-and-effect relationships when the problem is already clearly defined Sample-a small number representative of the large group, contacted during the data- Copyright © Texas Education Agency 2011. All rights reserved. 1 • • • • • • • • • • • • • • • • • • • • • • • • • collection phase Market research-information is gathered that is very specifically focused on a single target market Exploratory research-conducted when a business is unaware of the exact problem Desk research-when reports of other completed research are used to help define the problem Descriptive research-used when the business is aware of the problem that needs to be solved Causal research-used to determine cause-and-effect relationships when the problem is already clearly defined Sample-a small number representative of the large group, contacted during the datacollection phase Market research-information is gathered that is very specifically focused on a single target market Exploratory research-conducted when a business is unaware of the exact problem Desk research-when reports of other completed research are used to help define the problem Descriptive research-used when the business is aware of the problem that needs to be solved Causal research-used to determine cause-and-effect relationships when the problem is already clearly defined Sample-a small number representative of the large group, contacted during the datacollection phase Market research-information is gathered that is very specifically focused on a single target market Exploratory research-conducted when a business is unaware of the exact problem Desk research-when reports of other completed research are used to help define the problem Descriptive research-used when the business is aware of the problem that needs to be solved Causal research-used to determine cause-and-effect relationships when the problem is already clearly defined Sample-a small number representative of the large group, contacted during the datacollection phase Market research-information is gathered that is very specifically focused on a single target market Exploratory research-conducted when a business is unaware of the exact problem Desk research-when reports of other completed research are used to help define the problem Descriptive research-used when the business is aware of the problem that needs to be solved Causal research-used to determine cause-and-effect relationships when the problem is already clearly defined Sample-a small number representative of the large group, contacted during the datacollection phase event coordinator-hired to work with the event’s sponsors to plan the event exhibit manager-plans where various types of exhibits may be set up, rents space to businesses that wish to set up promotional booths, and ensures exhibitors have everything they need for successful setup Copyright © Texas Education Agency 2011. All rights reserved. 2 Preparation TEKS Correlations: This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. 130.346 (c)(10)(A) …identify components of the promotional mix such as advertising, visual merchandising, and personal selling… 130.346 (c)(10)(B) …demonstrate visual merchandising techniques for sports and entertainment marketing goods, services, or ideas… 130.346 (c)(10)(C) …analyze a promotional plan for effectiveness… 130.346 (c)(14)(B) …distinguish among sports and entertainment marketing terms… Interdisciplinary Correlations: English: 110.31 (b)(21)(B) … organize information gathered from multiple sources to create a variety of graphics and forms (e.g., notes, learning logs)… 110.31 (b)(22)(B) …evaluate the relevance of information to the topic and determine the reliability, validity, and accuracy of sources (including Internet sources) by examining their authority and objectivity… 110.31 (b)(23)(C) … use graphics and illustrations to help explain concepts where appropriate… 110.31 (b)(23)(D) Copyright © Texas Education Agency 2011. All rights reserved. 3 … use a variety of evaluative tools (e.g., self-made rubrics, peer reviews, teacher and expert evaluations) to examine the quality of the research… Teacher Preparation: Teacher will review the terms in the outline, PowerPoint slides and handouts to become familiar with lesson. Teacher should locate and evaluate various resources and websites before the lesson. Teacher will have assignments and website information ready to distribute to students. References: Sports Business Journal Sports Illustrated Advertising Age (online magazine) Instructional Aids: 1. Display for PowerPoint, websites for assignments and class discussion 2. Sports and Entertainment Marketing, 3rd edition, Kaser & Oelkers, South-Western Cengage Learning: Sports and Entertainment Management, Kaser & Brooks, SouthWestern Cengage Learning. 3. Advertising Age 4. USA Today 5. Sports Illustrated Materials Needed: 1. Printer paper 2. Assignments and website information ready to distribute to students. (Grand Opening PowerPoint) Direction Sheet 2. Sports Business Journal and Entertainment Industry Economics: A Guide for Financial Success 3. Internet access to Hulu videos Student projects will be displayed to increase interest in Sports and Entertainment Marketing. Equipment Needed: 1. Computer with PowerPoint and Internet access 2. Projector to show Internet sites Undercover Boss Episodes 3. Computers for students to conduct research and collect data for projects Copyright © Texas Education Agency 2011. All rights reserved. 4 Learner Preparation: Promotion involves ways to make customers aware of products and encourage them to buy. Promotion uses advertising and other forms of communication to distribute information about products, services, images, and ideas to achieve a desired outcome. The purpose of promotion is to make customers aware of the product, service or event. Ask students to describe the types of promotion used to advertise a new movie, televised college football games, the Super Bowl, and other entertainment events. Then explain how promotion is used to peak the interest of target markets. Introduction Introduction (LSI Quadrant I): SHOW: Show students examples of current advertisements. ASK: Ask students to rank the advertisements as effective or not effective. SAY: Explain how advertising is one example of promotion used to increase consumer awareness. ASK: Ask student in which ways they communicate the most (in person, phone, email, etc.)? SAY: Explain the importance of the social network—all the people you know. ASK: Ask students to describe what types of scenes from new movies are included in television advertisements. SAY: Explain how the television commercials are used to promote attendance to the new movies. ASK: Ask students to explain how they promote themselves. SAY: Explain how individuals promote themselves through their actions and accomplishments. Explain how the résumé is used to promote individuals. Outline Outline (LSI Quadrant II): Copyright © Texas Education Agency 2011. All rights reserved. 5 Instructors can use the PowerPoint presentation, slides, handouts, and note pages in conjunction with the following outline. MI Outline Notes to Instructor I. Develop a Promotional Plan A. Identify the target customer. 1. demographics 2. needs B. Set promotional goals. 1. specific goals 2. measurable goals C. Develop a promotional budget. 1. all promotion costs except publicity 2. percentage of expected sales D. Select the promotional mix. 1. blending of the promotional elements of advertising, sales promotion, publicity, and personal selling 2. based upon targeted customers 3. traditional advertising-expensive but effective to reach Baby Boomers with more income to buy the high-end products 4. advergame-an electronic or online game that incorporates marketing content to promote a product or service E. Measure the results. 1. quantitative measurement-provides information in terms of numbers or percentages (increasing market share by 5%) 2. qualitative measurement- subjective and depends on interpretation (access the loyalty of consumers to a brand name based on descriptions of consumer reactions to a promotion) Use PowerPoint and current events as aids. Promotional mix must be created to attract the favorable attention of the target market. Copyright © Texas Education Agency 2011. All rights reserved. 6 II. Promotional trends A. Technology-dramatic changes to how and where products and services are promoted B. Social Network-relationships among people, whether casual or close 1. one of the strongest mediums for passing on messages about products and services 2. word-of-mouth, leveraging, creating a buzz C. Movie Promotions 1. trailers-precede the featured movie to advertise other movies (rated for audience viewing) 2. well-coordinated promotional plan can revive falling consumer interest 3. pay-per-view advertisements revived falling consumer interest in the movie Titanic and increased video sales of the movie to earn it a sixth place ranking Use PowerPoint as aid. III. Professional Plans A. In-House Plan B. Hire an Outside Business C. Advertising Age—online magazine Use PowerPoint as aid. IV. Positioning a Product A. Differentiating the company’s products or services from its competitors’ products or services B. Involves status, price, brand recognition, and other factors C. Making comparisons to the competition to point out differences in the products D. Celebrity endorsements (NIKE-Michael Jordan) Use PowerPoint as aid. Your social network is a powerful group of people. Word-ofmouth advertising from friends and family members makes a big impact on the purchasing decisions of individuals. Show an example of a movie trailer and explain its purpose. Larger organizations tend to hire outside companies that have expertise in promotions to develop their promotional plans. Promotion is all about separating your product or service from the competition. Celebrity endorsements and high consumer ratings put a product in a Copyright © Texas Education Agency 2011. All rights reserved. 7 favorable position with the target market. V. Promotional Events A. Themed events 1. centered around a specific theme such as a seasonal theme 2. held on an annual basis 3. operated predominantly by volunteers 4. school-sponsored carnivals, city festivals, and county fairs B. Involvement in themed events 1. provide a bonanza of promotional opportunities for sports- and entertainmentrelated businesses and other businesses • Market research-information is gathered that is very specifically focused on a single target market • Exploratory research-conducted when a business is unaware of the exact problem • Desk research-when reports of other completed research are used to help define the problem • Descriptive research-used when the business is aware of the problem that needs to be solved • Causal research-used to determine causeand-effect relationships when the problem is already clearly defined • Sample-a small number representative of the large group, contacted during the datacollection phase 2. extent of involvement requires careful planning 3. event coordination a. event coordinator-full-time staff person who works with the event’s sponsors to plan the event b. exhibit manager-plans where various types of exhibits may be set up, rents space to businesses that wish to set up promotional booths, and ensures exhibitors have everything they need for successful setup 4. trade shows Use PowerPoint as aid. There are numerous events at the local, state, and national levels that provide promotional opportunities for sports and entertainment events. Sports and entertainment events require a leader who works directly with the sponsors and exhibitors at the event. Trade shows provide a great opportunity for individuals in a given industry to share ideas, find out what the competition is doing, and network with future customers. Communities of all sizes have established entertainment events that have attracted numerous guests and dollars to the community. Country music is not only popular in the Copyright © Texas Education Agency 2011. All rights reserved. 8 a. major events where people in a related industry meet to show their products, exchange ideas and learn about the latest trends b. South by Southwest (SXSW)-ultimate trade show for the music, independent film, and related technology industries (Austin, TX since 1987) c. Country Music Festivals (CMA, Kumamoto Country Gold Festival in Japan) VI. Awarding the Best A. Oscars-Academy of Motion Picture Arts and Sciences B. The Grammys-The National Academy of Recording Arts and Sciences –musicians, producers, and other recording professionals C. The Emmys-excellence in nighttime television, daytime television, sports programming, newscasts, and documentaries D. The Tonys-Theater awards E. The Cannes International Film Festival – feature films and short films Verbal Linguistic Logical Mathematical Visual Spatial Musical Rhythmic Bodily Kinesthetic Intrapersonal United States. It is also very popular in Europe and Japan. Use PowerPoint as aid. The Award Shows recognize the best in different fields of entertainment. Some consumers are influenced by the music, movies, and shows that receive awards. Interpersonal Naturalist Existentialist Application Guided Practice (LSI Quadrant III): Tell students that their school will be hosting a large district holiday basketball tournament that involves 16 teams from 16 other communities. Then ask students to explain a promotional plan to increase attendance at the basketball tournament. Ask students why the basketball tournament is valuable to their community. A celebrity gives $2 million to a new hospital for burn victims. What type of promotion has taken place in this situation? Copyright © Texas Education Agency 2011. All rights reserved. 9 Independent Practice (LSI Quadrant III): Grand Opening Project (team project: 2 students per team) Grand Opening Project 1. 2. 3. 4. Students will select a new store/business/venue that focuses on sports or other types of entertainment. Examples of businesses could include a sporting goods store, ice skating rink, golf course, movie theater, etc. Students will plan a grand opening event for the new store. Students will outline the events to take place on grand opening day. Students will prepare a PowerPoint presentation, share the information with the class, and use visual aids to explain the grand opening. This project will be evaluated using the assigned rubric. Summary Review (LSI Quadrants I and IV): Question: What are the steps in developing a promotional plan? Question: What are sources of information for staying current with promotional trends? Question: What is a social network? Question: What is the difference between a quantitative measurement and a qualitative measurement? Question: What is a themed event? Question: What is a trade show? Question: How do award shows for different entertainment events influence sales? Question: What are the four major entertainment awards? Evaluation Informal Assessment (LSI Quadrant III): Instructor should observe the work ethic of individuals involved in class discussions and the independent practice activity. Copyright © Texas Education Agency 2011. All rights reserved. 10 Formal Assessment (LSI Quadrant III, IV): Students will be evaluated on their “Grand Opening PowerPoint” by using the assigned rubric. Extension Extension/Enrichment (LSI Quadrant IV): Researching an Award Show Student Directions Select one of the major entertainment award shows covered in this lesson and conduct research to prepare an informational report about the award, process for nominations, and the impact that awards have on attendance to events. The report should also give examples of some of the latest recipients of awards. This project will be evaluated using the assigned rubric. Copyright © Texas Education Agency 2011. All rights reserved. 11 Sports and Entertainment Marketing Student Directions Independent Practice (LSI Quadrant III): Grand Opening Project (team project: 2 students per team) 1. Select a new store/business/venue that focuses on sports or other types of entertainment. Examples of stores could include a sporting goods store, ice skating rink, golf course, movie theater, etc. 2. Plan a grand opening event for the new store. 3. Outline the events to take place on grand opening day. 4. Prepare a PowerPoint presentation, share the information with the class, and use visual aids to explain the grand opening. This project will be evaluated using the assigned rubric. Copyright © Texas Education Agency 2011. All rights reserved. 12 Independent Practice (LSI Quadrant III) Grand Opening PowerPoint Rubric 20 15 CATEGORY 10 5 Presentation Well-rehearsed with smooth delivery that holds audience attention. Rehearsed with fairly smooth delivery that holds audience attention most of the time. Delivery not smooth, Delivery not smooth but able to maintain and audience interest of the attention often lost. audience most of the time. Attractiveness Makes excellent use of font, color, graphics, effects, etc. to enhance the presentation. Makes good use of font, color, graphics, effects, etc. to enhance the presentation. Makes use of font, color, graphics, effects, etc. but occasionally these distract from the presentation content. Use of font, color, graphics, effects etc. but these often distract from the presentation content. Content Covers topic indepth with details and examples. Subject knowledge is excellent. Includes essential knowledge about the topic. Subject knowledge appears to be good. Includes essential information about the topic but there are 1-2 factual errors. Content is minimal OR there are several factual errors. Organization Content is well organized using headings or bulleted lists to group related material. Uses headings or bulleted lists but the overall organization of topics appears flawed. Content is logically organized for the most part. There was no clear or logical organizational structure; just lots of facts. Originality Product shows a large amount of original thought. Ideas are creative and inventive. Product shows some original thought. Work shows new ideas and insights. Uses other people's ideas (giving them credit), but there is little evidence of original thinking. Uses other people's ideas, but does not give them credit. Total Points Earned _______ Copyright © Texas Education Agency 2011. All rights reserved. 13 Extension/Enrichment (LSI Quadrant IV): Researching an Award Show Report Rubric 20 15 10 5 Organization Information is very organized with wellconstructed paragraphs and subheadings. Information is organized with wellconstructed paragraphs. Information is organized, but paragraphs are not well-constructed. The information appears to be disorganized. ) Amount of Information All topics are addressed and all questions answered with at least 2 sentences about each. All topics are addressed and most questions answered with at least 2 sentences about each. All topics are addressed, and most questions answered with 1 sentence about each. One or more topics were not addressed. Quality of Information Information clearly relates to the main topic. It includes several supporting details and/or examples. Information clearly relates to the main topic. It provides 1-2 supporting details and/or examples. Information clearly Information has little relates to the main or nothing to do with topic. No details the main topic. and/or examples are given. Sources All sources (information and graphics) are accurately documented in the desired format. All sources (information and graphics) are accurately documented, but a few are not in the desired format. All sources (information and graphics) are accurately documented, but many are not in the desired format. Some sources are not accurately documented. Paragraph Construction All paragraphs include introductory sentence, explanations or details, and concluding sentence. Most paragraphs include introductory sentence, explanations or details, and concluding sentence. Paragraphs include related information but are not constructed well. Paragraphing structure is not clear and sentences are not related within the paragraphs. CATEGORY Total Points Earned _______ Copyright © Texas Education Agency 2011. All rights reserved. 14