Lesson Plan Course Title: Marketing Dynamics Session Title: Business Activities, Lesson 1 Performance Objective: After completing this lesson, the student will list the types of business activities and be able to categorize them into production, management, marketing and finance. They will also be able to explain the interdependence of these activities with marketing and the impact of an international economy on business activities. Approximate Time: When taught as written, this lesson should take 5 days to complete. Specific Objectives: The student will list each type of business function. The student will discuss activities that are associated with business. The student will categorize each activity into one of the business functions. The student will explain why each business activity should be categorized into that function. The student will explain the interdependence of each activity on marketing. The student will explain the impact of an international economy on business activities. TERMS Business Production Marketing Management Finance International trade Economic dependence Preparation TEKS Correlations: This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. 130.347 (c)(1)(A) …categorize business activities as production, marketing, management or finance… 130.347 (c)(1)(B) …explain the interdependence each business activity has with marketing… 130.347 (c)(1)(C) …express the impact of an international economy on business activities… Interdisciplinary Correlations: Copyright © Texas Education Agency, 2012. All rights reserved. 1 English: 110.31 (b)(21)(B) … organize information gathered from multiple sources to create a variety of graphics and forms (e.g., notes, learning logs)… 110.31 (b)(22)(B) …evaluate the relevance of information to the topic and determine the reliability, validity, and accuracy of sources (including Internet sources) by examining their authority and objectivity… 110.31 (b)(23)(C) … use graphics and illustrations to help explain concepts where appropriate… 110.31 (b)(23)(D) … use a variety of evaluative tools (e.g., self-made rubrics, peer reviews, teacher and expert evaluations) to examine the quality of the research… Occupational Correlation: (O*Net - http://www.onetonline.org/) General and Operations Manager 11-1021.00 Similar Job Titles: Operations Manager, General Manager, Business Manager Tasks: Oversee activities directly related to making products or providing services. Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products. Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Manage staff, preparing work schedules and assigning specific duties. Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency. Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary. Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes. Plan and direct activities such as sales promotions, coordinating with other department heads as required. Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand. Locate, select, and procure merchandise for resale, representing management in purchase negotiations. Copyright © Texas Education Agency, 2012. All rights reserved. 2 (Soft) Skills: Active Listening, Reading Comprehension, Critical Thinking, Speaking, Coordinating, Active Learning. Teacher Preparation: Teacher will review the terms in the outline, slides, and handouts to become familiar with lesson. Teacher should locate and evaluate various resources and websites before the lesson. Teacher will have assignments and website information ready to distribute to students. References: Marketing Essentials, Schneider Farese, Kimbrell, Woloszyk, Glencoe McGraw-Hill International Business, Dlabay & Scott, South-Western Cengage Learning Instructional Aids: 1. 2. 3. 4. Display for slides, websites for assignments and class discussion Marketing Essentials, Schneider Farese, Kimbrell, Woloszyk, Glencoe McGraw-Hill International Business, Dlabay & Scott, South-Western Cengage Learning Website that displays organizations charts (e.g. www.theofficialboard.com, finance.yahoo.com, etc) Materials Needed: 1. Printer paper 2. Assignments and website information ready to distribute to students. (Activity Research Project) Direction Sheet 2. Poster Board 3. Internet for students to research different companies Equipment Needed: 1. Computer with slideshow software and Internet Access 2. Projector to show internet sites 3. Computers for students to conduct research and collect data for projects Learner Preparation: Business involves many different activities such as turning raw materials into a finished product, informing customers about your product or even getting enough money to start a business. The Copyright © Texas Education Agency, 2012. All rights reserved. 3 various business activities can be categorized into four functions: production, marketing, management or finance. Effective use of these functions is what determines the profitability of a business. Ask students to brainstorm what business activities they think were involved in getting the latest technology gadget from an idea to a real product being sold in stores. Introduction Introduction (LSI Quadrant I): SHOW: Show the students the organization chart for a major social networking corporation using one of the business websites (e.g. www.theofficialboard.com, finance.yahoo.com, etc). ASK: Ask students why they think that corporations have so many different executives in charge of different areas. SAY: Explain that many companies use this model. For instance many companies such as major social networking corporations has one executive in charge of finance as the CFO (Chief Financial Officer) and another in charge of operations COO (Chief Operations officer). SHOW: Show students organizational charts from major corporations that they are familiar with. ASK: Ask students why they think most companies follow this model. SAY: Explain that most companies divide responsibilities according to activity so each can focus on a specific business activity. Most business activities can be categorized into a specific area. It is more efficient to assign managers to each function so they can manage those resources effectively. Outline Outline (LSI Quadrant II): Instructors can use the presentation, slides, handouts, and note pages in conjunction with the following outline. MI Outline I. Business Activities A. Business All of the activities involved in producing and marketing goods and services B. Business Activities Four functions of business a. Production b. Marketing c. Management d. Finance Notes to Instructor Use slides and current events as aids. All of the activities required to produce goods and services and get them to the market can be categorized into one of four business functions. Copyright © Texas Education Agency, 2012. All rights reserved. 4 II. Production A. Process that creates, manufactures, grows or improves a good or service B. Examples of production include: Potatoes grown in Idaho Smartphones manufactured in China Art created by a painter Trees cut down and turned into lumber Lumber used to build a house III. Marketing A. Marketing is involved whenever a product is sold B. Marketing activities include: Pricing of the product Deciding what the product is and how it should look Where the product will be sold and how it will get there To whom the product will be promoted C. Examples include: Sales people ringing up the sale Advertising a product on a TV show Free samples being given out at a store Public Relations Use slides as aid. Production can be turning raw materials into finished goods, music, art or computer programs that are created. Production activities include turning plastics into phone cases, trees into tables and growing potatoes to sell in the grocery store. Use slides as aid. Marketing is involved in all aspects of business. It includes the four P’s: product, price, place and promotion. Marketing activities include advertising, product development, training sales people or mailing out flyers for your business. IV. Management A. Management is effectively using the company’s resources by planning, organizing and controlling them to achieve the company’s goals B. Company resources are: 1. Assets that the company owns like property, manufacturing plants and buildings (land) 2. People who work for the company (labor) 3. Money that the company as (capital) Use slides as aid. V. Finance A. Finance is the money that is used to operate a business. It can also mean borrowing money to facilitate business. 1. Finance is involved when a customer purchases a car and borrows money for Use slides as aid. If the factors of production (land, labor & capital) of the company are managed effectively the company can make money and be profitable. Finance is used to manage the businesses money and assets but it can Copyright © Texas Education Agency, 2012. All rights reserved. 5 the purchase 2. Finance is also involved when a manager uses wise management to ensure the company is profitable also help customers purchase product. Give students 1 minute to pair share business activities that they needed to bring a new tennis shoe to market. Then have them discuss as a class and categorize them into business functions VI. Business activities interdependence on marketing A. Marketing is what allows businesses to satisfy the customers wants and needs B. Marketing creates mutually satisfying exchanges and promotes products C. Marketing is intertwined with each business category D. Marketing assists production by 1. Telling them which products customers want to buy 2. Helping design products shapes, colors and packaging E. Marketing activities 1. Help define the target market 2. Assist with pricing and packaging 3. Promote the product 4. Determine the best outlets to sell the products F. Marketing works with management by 1. Developing products that customers will want to purchase 2. Ensuring that the products are sold where customers will purchase them G. Marketing and finance work together to make money available so that people can purchase products. 1. Loans for new cars 2. Payment plans for furniture 3. Credit cards offered by banks Use slides as aid. VII. Impact of international economy on business activities Use slides as aid. 1. International Trade involves the exchange of goods and services between nations Marketing is involved in all types of business activities. It is marketing that helps produce what the product will look like, what color it will be, how much it will cost and how customers will become aware of the product. If marketing does its job by ensuring that the business understands what the customers’ wants and needs are, and they ensure that the business keeps that as their goal they will be a successful business. In today’s world we are so connected that most products cannot Copyright © Texas Education Agency, 2012. All rights reserved. 6 2. Most countries need to get some of their goods and services from other countries. This is called economic dependence. 3. Resources include a. Raw materials b. Labor force c. Capital d. Location 4. Countries like the United States and Canada have good climates for agriculture. 5. Countries in the Middle East have crude oil. 6. Russia has coal. 7. Eastern Europe and Asia have inexpensive labor forces. 8. Consumers, producers, workers and nations benefit from international trade. a. Consumers benefit from the competition that foreign companies offer. b. Producers can expand their business by conducting business in other countries. c. Workers benefit from increased trade which leads to lower unemployment. d. Nations benefit as a whole by increased foreign investment, higher standard of living and more options for consumers when choosing products. Verbal Linguistic Logical Mathematical Visual Spatial Musical Rhythmic Bodily Kinesthetic Intrapersonal be produced without input from other countries. There are many benefits to international trade. It can reduce unemployment, offer more goods and services to consumers and allow products to be produced that could not be produced by one country. Interpersonal Naturalist Existentialist Application Guided Practice (LSI Quadrant III): Working in small groups, assign students a type of business from the following list. They will brainstorm the types of activity that would be associated with that business. They will create a poster listing the four business functions with each activity listed under the correct function. Each group will present their posters to the class. Business Types: Copyright © Texas Education Agency, 2012. All rights reserved. 7 Doctors office Internet Retailer Tennis Shoe Manufacturer Recycling Plant Electronic Store Video Game Designer Hair Salon Grocery Store Clothing Manufacturer Independent Practice (LSI Quadrant III): Business Activity Project (group project: 2-3 students per group) 1. 2. 3. 4. Students will research a major soft drink company (e.g. Coca-Cola, Pepsi, Cadbury Schweppes, etc.) to determine the types of products that they produce, where they are distributed and how their product is promoted worldwide. Students will list the types of business activities that a soft drink manufacturer is required to perform in order to run their company. Students will produce a slideshow presentation that gives a brief overview of the soft drink Company, the products that they produce and the countries in which their product is sold. The slideshow presentation will also list the business activities that they determined were required by the manufacturer and the business function in which they belong. Students will present their slides the class and be evaluated by the assigned rubric. Summary Review (LSI Quadrants I and IV): Question: What are the business functions? Question: When are they used? Question: What type of activities fall under the production function? Question: What type of activities fall under the marketing function? Question: What type of activities fall under the management function? Question: How is marketing interrelated to these functions? Question: How does marketing contribute to the success of the business? Evaluation Informal Assessment (LSI Quadrant III): Instructor should observe the work ethic of individuals involved in class discussions and the independent practice activity. Copyright © Texas Education Agency, 2012. All rights reserved. 8 Formal Assessment (LSI Quadrant III, IV): Students will be evaluated on their “Business Activities by using the assigned rubric. Extension Extension/Enrichment (LSI Quadrant IV): Practicum Job Activity Project Student Directions Students are to use their practicum jobs as the basis for this project. If they are not sure what business activities are required by their practicum jobs, they are to research the company for which they work. If necessary they can ask their managers or co-workers what activities they perform. Then they will write an essay which includes a brief overview of their company, the business activities that the company must perform and which business functions those activities fall under. They will state which activities they perform and how marketing is involved in their jobs. Copyright © Texas Education Agency, 2012. All rights reserved. 9 Marketing Dynamics Lesson 1 Business Activity Project Independent Practice (LSI Quadrant III): Business Activity Project (group project: 2-3 students per group) 1. 2. 3. Students will research a major soft drink company (e.g. Coca-Cola, Dr. Pepper, Cadbury Schweppes, etc) to determine the types of products that they product, where they are distributed and how their product is promoted worldwide. Students will list the types of business activities that a soft drink manufacturer is required to perform in order to run their company. Students will produce a slideshow presentation that gives a brief overview of the soft drink company, the products that they produce and the countries in which their product is sold. The presentation will also list the business activities that they determined were required by the manufacturer and the business function in which they belong. Students will present their presentations to the class and be evaluated by the assigned rubric. Copyright © Texas Education Agency, 2012. All rights reserved. 10 Independent Practice (LSI Quadrant III) Business Activity Project PowerPoint and Collateral Materials Rubric 20 15 10 CATEGORY 5 Presentation Well-rehearsed with smooth delivery that holds audience attention. Rehearsed with fairly smooth delivery that holds audience attention most of the time. Delivery not smooth, Delivery not smooth but able to maintain and audience interest of the attention often lost. audience most of the time. Attractiveness Makes excellent use of font, color, graphics, effects, etc. to enhance the presentation. Makes good use of font, color, graphics, effects, etc. to enhance the presentation. Makes use of font, color, graphics, effects, etc. but occasionally these distract from the presentation content. Use of font, color, graphics, effects etc. but these often distract from the presentation content. Content Covers topic indepth with details and examples. Subject knowledge is excellent. Includes essential knowledge about the topic. Subject knowledge appears to be good. Includes essential information about the topic but there are 1-2 factual errors. Content is minimal OR there are several factual errors. Organization Content is well organized using headings or bulleted lists to group related material. Uses headings or bulleted lists but the overall organization of topics appears flawed. Content is logically organized for the most part. There was no clear or logical organizational structure; just lots of facts. Originality Product shows a large amount of original thought. Ideas are creative and inventive. Product shows some original thought. Work shows new ideas and insights. Uses other people's ideas (giving them credit), but there is little evidence of original thinking. Uses other people's ideas, but does not give them credit. Total Points Earned _______ Copyright © Texas Education Agency, 2012. All rights reserved. 11