4.3 The Marketing Mix - Concept and Product Entrepreneurship Marketing Lesson Plan Performance Objective Upon completion of this lesson, the student will explain the importance that product has in the marketing mix. Specific Objective • Explain how the marketing concept affects decisions regarding the product mix. • Define and describe the importance of product features, branding, and positioning. Terms • • • • Product Mix – different products and services a business sells Features – product characteristics that will satisfy customer needs Branding – the name, symbol, or design used to identify a product Positioning – creating an image for a product in the customer’s mind Time The lesson should take about one day if completed as written. Preparation TEKS Correlations: This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. Interdisciplinary Correlations: 130.344(c)(3)(C) …explain a marketing plan, including price competition, non-price competition, market analysis, competition, marketing research, market segmentation, demographics, and sales forecasting; 130.344(c)(4)(B) …explain product management; 130.344(c)(4)(F) …illustrate how to promote the product or service to the consumer; 130.344(c)(4)(G) …create a location plan, including inside and outside sales and service, buying or building a location, renting or leasing a location, home-based business, and online or virtual business location; 130.344(c)(11)(A) …develop and analyze pricing objectives; Copyright © Texas Education Agency, 2013. All rights reserved. 1 English 110.42(b)(6)(A) – Vocabulary Development …expand vocabulary through wide reading, listening, and discussing; 110.42(b)(6)(B) – Vocabulary Development … rely on context to determine meanings of words and phrases such as figurative language, idioms, multiple meaning words, and technical vocabulary; 110.42(b)(7)(F) – Reading/comprehension …identify main ideas and their supporting details; 110.42(b)(7)(G) – Reading/comprehension …summarize texts 110.42(b)(7)(J) – Reading/comprehension …read silently with comprehension for a sustained period of time; Occupational Correlation (O*Net – www.onetonline.org): Job Title: Marketing Manager O*Net Number: 11.2021.00 Reported Job Titles: Marketing Director, Vice President of Marketing, Business Development Manager, Marketing Coordinator, Account Supervisor, Business Development Director, Commercial Lines Manager, Commercial Marketing Specialist, Market Development Manager Tasks: • • • • • • • • • • Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers. Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors. Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities. Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections. Develop pricing strategies, balancing firm objectives and customer satisfaction. Compile lists describing product or service offerings. Initiate market research studies or analyze their findings. Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends. Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services. Consult with buying personnel to gain advice regarding the types of products or services expected to be in demand. Soft Skills: Judgment and Decision Making, Coordination, Critical Thinking, Monitoring, Social Perceptiveness, Operations Analysis Copyright © Texas Education Agency, 2013. All rights reserved. 2 Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation • Review and familiarize yourself with the terminology and resources • Have materials and websites ready prior to the start of the lesson References • Greene, C. L. (2008). Entrepreneurship ideas in action (4th ed). Mason, OH: Southwestern Cengage. • Kourilsky, M. (1999). Making a job: A basic guide to entrepreneurship readiness. Kansas City, MO: Kauffman Foundation for Entrepreneurial Leadership. • Newspapers and Internet Instructional Aids • “The Marketing Mix - Concept and Product” Digital Presentation • The Marketing Mix - Concept and Product Assignment Sheet • Pyramid Positioning Assignment #1 • Pyramid Positioning Rubric • Product Presentation Assignment #2 • Product Presentation Rubric • School Soft Drink Assignment #3 • School Soft Drink Rubric • Internet Materials Needed • Construction paper • Scissors and glue • Poster board Equipment Needed • Computers for students to complete projects • Projector for digital presentation Introduction Learner Preparation • Ask students to use the Internet to research a specific product. Students will then prepare a product specifications list that highlights top features/characteristics for the product. • Show students pictures of popular brands such as Coca Cola®, Nike®, and Mercedes. Ask students to write what the brand represents to them. This is a good opening activity for branding. Copyright © Texas Education Agency, 2013. All rights reserved. 3 • Bring a copy of the sticker price for a new car. Ask students to explain the product features and individual cost for each feature on the sticker price. Lesson Introduction • Ask students why upscale car dealerships are frequently located in close proximity. Have students compare three upscale cars from different manufacturers in the same price range. Ask students to develop a three-column table that compares and contrasts the luxury cars. Ask them to summarize which car they think is best for the price. • Ask students to describe the target market for their favorite clothing store. Then ask students to describe the clothing that the store carries to meet the needs of the target market. Why should the store periodically survey customers? • List product, price, place, and promotion on the board. Explain to students that a product-driven market of the past created the product and then tried to convince consumers that they needed the product. How has that strategy changed in today’s highly competitive global economy? Outline MI Outline Instructor Notes I. The Marketing Concept and the Product A. Marketing Concept – Belief that the wants and needs of customers are the most important consideration when developing any product or marketing effort. B. Consumers have become more educated and competition has increased to include the global market C. U.S. has changed from a productdriven market to one that is consumer-driven. D. Product Mix 1. Different products and services a business sells 2. Consumer-driven economy – entrepreneurs realize that sometimes they must include products in their mix as a convenience for customers even though they may not be profitable Copyright © Texas Education Agency, 2013. All rights reserved. 4 II. Development of Features, Branding, and Positioning A. Selecting Product Features 1. Features - product characteristics that will satisfy customer needs 2. Every product has features B. Branding, Packaging, Labeling 1. Branding - name, symbol, or design used to identify a product 2. Positioning - creating an image for a product in the customer’s mind 3. Labeling Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial Application Guided Practice Using the digital presentation, the teacher will explain the importance of the product offered by a business and define strategies to position the product in the marketplace. Use an example of positioning for the upscale high-end automobile for a customer willing to spend more than $40,000 for an automobile. Ask students to research upscale high-end companies and to list characteristics that make the automobile unique. What promotional strategy is used to convince customers that the car is worth the price? Have students research the high-end clothing brands. Explain how older high-end clothing brands can make comebacks with good positioning strategies. Independent Practice • Pyramid Positioning Assignment Design a pyramid with several tiers. Place the names of competing brands for a product in a pyramid. The top of the pyramid should have the brand that you believe has the strongest position in the market and descending tiers should include competing brands with less influence in the market. You must include a footnote that explains your placement of brands in the pyramid. This assignment will be evaluated using the related rubric. • Product Presentation Assignment Copyright © Texas Education Agency, 2013. All rights reserved. 5 Sales depend upon product presentation. The best salespeople can differentiate their product from the competition. Product presentations take place at hotels, board rooms, and in airports. A well-defined digital presentation that highlights all the important features for a product has a greater chance for successful sales. Prepare a digital presentation for a specific product. You must also write a paper to define the positioning for the product, prospective customer for the product, and unique features that set the product apart from the competition. The paper will be used by the salespeople as a script for their sales presentation. This assignment will be evaluated using the related rubric. • School Soft Drink Assignment You have created a new soft drink that is designed for students at your school. Design a label for the drink bottle that will brand the drink. You should incorporate your school’s mascot in the design of the label. This assignment will be evaluated using the related rubric. Summary Review Q: How can a small business use the marketing concept to its advantage over a larger business? A: The small business can respond to changes in customer needs and wants faster than a larger business. Q: What features have been added to restaurant menus that are sensitive to a health-conscious society? A: The restaurants have added heart healthy options to their menus. Q: How does the marketing concept affect decisions made about the product mix? A: Product features, branding, and positioning make a product “stand out” from others and differentiate it in the market. Evaluation Informal Assessment • Teacher will observe students during Independent Practice. • Teacher will assist students as needed. Formal Assessment Use the assigned rubrics to evaluate the three Independent Practice Assignments. Enrichment Extension • Ask students to bring in product packages in order to identify the ways certain businesses attempt to differentiate their products through branding, packaging, and labeling. • Ask students to define the positioning for a major brand. Describe the image that has been created for the customer’s mind. This description should include product features, price, and quality. Students will glue the picture of the brand on the paper and include their definition for the brand in typed format. Copyright © Texas Education Agency, 2013. All rights reserved. 6 4.3 The Marketing Mix- Concept and Product Entrepreneurship Marketing Independent Practice Assignment Sheet #1 Pyramid Positioning Assignment Design a pyramid with several tiers. Place the names of competing brands for a product in a pyramid. The top of the pyramid should have the brand that you believe has the strongest position in the market and descending tiers should include competing brands with less influence in the market. You must include a footnote that explains your placement of brands in the pyramid. This assignment will be evaluated using the related rubric. #2 Product Presentation Assignment Sales depend upon product presentation. The best salespeople can differentiate their product from the competition. Product presentations take place at hotels, board rooms, and in airports. A well-defined digital presentation that highlights all the important features for a product has a greater chance for successful sales. Prepare a digital presentation for a specific product. You must also write a paper to define the positioning for the product, prospective customer for the product, and unique features that set the product apart from the competition. The paper will be used by the salespeople as a script for their sales presentation. This assignment will be evaluated using the related rubric. #3 School Soft Drink Assignment You have created a new soft drink that is designed for students at your school. Design a label for the drink bottle that will brand the drink. You should incorporate your school’s mascot in the design of the label. This assignment will be evaluated using the related rubric. Copyright © Texas Education Agency, 2013. All rights reserved. 7 4.3 The Marketing Mix- Concept and Product Entrepreneurship Marketing Assignment #1 Pyramid Positioning Rubric CATEGORY 20 15 Required Elements The poster includes all required elements as well as additional information. All required elements are included on the poster. All but 1 of the required elements is included on the poster. Several required elements were missing. Graphics – Clarity Graphics are all in focus and the content is easily viewed and identified from 6 ft. away. The poster is exceptionally attractive in terms of design, layout, and neatness. At least 7 accurate facts are displayed on the poster. Most graphics are in focus and the content is easily viewed and identified from 6 ft. away. The poster is attractive in terms of design, layout and neatness. Most graphics are in focus and the content is easily viewed and identified from 4 ft. away. The poster is acceptably attractive although it may be a bit messy. Many graphics are not clear or are too small. 5-6 accurate facts are displayed on the poster. 3-4 accurate facts are displayed on the poster. Less than 3 accurate facts are displayed on the poster. Several of the graphics used on the poster reflect an exceptional degree of student creativity in their creation and/or display. One or two of the graphics used on the poster reflect student creativity in their creation and/or display. The graphics are made by the student, but are based on the designs or ideas of others. No graphics made by the student are included. Attractiveness Content - Accuracy Graphics - Originality 10 Total Score ________ Maximum 100 Points Copyright © Texas Education Agency, 2013. All rights reserved. 8 5 or less The poster is distractingly messy or very poorly designed. It is not attractive. 4.3 The Marketing Mix- Concept and Product Entrepreneurship Marketing Assignment #2 Product Presentation Rubric CATEGORY Content 20 15 Covers topic in-depth with details and examples. Subject knowledge is excellent. Content is well organized using headings or bulleted lists to group related material. Includes essential Content is minimal information about OR there are several the topic but there factual errors. are 1-2 factual errors. Oral Presentation Interesting, wellrehearsed with smooth delivery that holds audience attention. Requirements All requirements are met and exceeded. Includes essential knowledge about the topic. Subject knowledge appears to be good. Uses headings or bulleted lists to organize, but the overall organization of topics appears flawed. Relatively interesting, rehearsed with a fairly smooth delivery that usually holds audience attention. All requirements are met. Attractiveness Makes excellent use of font, color, graphics, effects, etc., to enhance the presentation. Makes good use of font, color, graphics, effects, etc. to enhance the presentation. Organization 10 5 or less Content is logically organized for the most part. There was no clear or logical organizational structure, just a lot of facts. Delivery not smooth; holds audience attention most of the time. Delivery not smooth and audience attention lost. One requirement was not completely met. More than one requirement was not completely met. Makes use of font, color, graphics, effects, etc., but occasionally these detract from the presentation content. Use of font, color, graphics, effects detracts from the presentation content. Total Score ________ Maximum 100 Points Copyright © Texas Education Agency, 2013. All rights reserved. 9 4.3 The Marketing Mix- Concept and Product Entrepreneurship Marketing Assignment #3 School Soft Drink Rubric CATEGORY Design/ Composition Color Choices Creativity Planning and Explanation Theme 20 Student applies design principles (such as unity, contrast, balance, movement, direction, emphasis, and center of interest) with great skill. Choice and application of color show an advanced knowledge of color relationships. Color choice enhances the idea being expressed. Outstanding personal creativity with no relationship to other existing labels. Student can thoroughly describe the marketing theme for the label. Marketing theme totally captured for the soft drink. 15 Student applies design principles (such as unity, contrast, balance, movement, direction, emphasis, and center of interest) with fair skill. 10 Student tries to apply design principles, (such as unity, contrast, balance, movement, direction, emphasis, and center of interest) but the overall result is not pleasing. 5 or less The student does not appear to be able to apply most design principles to his/her own work. Choice and application of color show knowledge of color relationships. Colors are appropriate for the idea being expressed. Choice and application of color show knowledge of color relationships. Colors are, however, NOT appropriate for the idea being expressed. Student needs to work on learning color relationships and using that knowledge in his/her work. Good personal creativity with some relationship to existing labels. Good idea with strong relationship to existing label. Student has not made much attempt to meet the requirements of the assignment. Student can somewhat describe the marketing theme for the label. Interesting marketing theme with more than one message. Student has some difficulty describing the marketing theme for the label. Good picture but confusing theme. Student cannot explain the marketing theme for the label. Total Score ________ Maximum 100 Points Copyright © Texas Education Agency, 2013. All rights reserved. 10 Picture does not capture theme of soft drink.