Lesson Plan — Unit Two Goods and Services Course Title: Principles of Business, Marketing, and Finance Session Title: Lesson Eleven -Wholesalers in a Private Enterprise System Performance Objective: • Upon completion of this lesson, the student will explain the role of wholesalers in a private enterprise system. Specific Objectives: • Describe the benefits that wholesalers provide to other members of a channel of distribution and to final consumers. • Explain how the role of wholesalers is changing in an economy where many of their traditional retail customers prefer to deal directly with manufacturers. • Explain the role of rack jobbers. • Explain the role of drop shippers. • Explain how mass merchandisers use specialized wholesalers to manage certain product lines they carry like health and beauty aids. Preparation TEKS Correlations: This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. • 130.112(c)(6)(F) identify examples of wholesalers • 130.112(c)(3)(C) summarize the characteristics of the private enterprise system • 130.112(c)(6)(G) describe the role of wholesalers in a private enterprise system Interdisciplinary Correlations: English 110.42(b)(6)(A) – Vocabulary Development …expand vocabulary through wide reading, listening, and discussing 110.42(b)(6)(B) – Vocabulary Development … rely on context to determine meanings of words and phrases such as figurative language, idioms, multiple meaning words, and technical vocabulary 110.42(b)(7)(F) – Reading/comprehension …identify main ideas and their supporting details 110.42(b)(7)(G) – Reading/comprehension …summarize texts 110.42(b)(7)(J) – Reading/comprehension …read silently with comprehension for a sustained period of time Interdisciplinary Correlations: Copyright © Texas Education Agency, 2011. All rights reserved. 1 Mathematical Models with Applications 111.36(c)(1)(A) – Knowledge and Skills …compare and analyze various methods for solving a real-life problem. 111.36(c)(1)(B) – Knowledge and Skills …use multiple approaches (algebraic, graphical, and geometric methods) to solve problems from a variety of disciplines 111.36(c)(1)(C) – Knowledge and Skills …select a method to solve a problem, defend the method, and justify the reasonableness of the results 111.36(c)(6)(A) – Knowledge and Skills …analyze methods of payment available in retail purchases and compare relative advantages and disadvantages of each option. 111.36(c)(7)(A) – Knowledge and Skills …analyze types of savings options involving simple and compound interest and compare relative advantages of these options. Accommodations for Learning Differences: It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website. References: 1. Intro to Business, Dlabay Burrow Klendl, South-Western Cengage Learning 2. Introduction to Business, Brown Clow, Glencoe McGraw-Hill 3. Marketing, Burrow, South-Western Cengage Learning 4. Online Resources: globaledge.msu.edu, worldnetdaily.com/news/article Instructional Aids: 1. “Wholesalers in a Private Enterprise System” PowerPoint Presentation 2. Wholesale Franchise/Cooperative Research Assignment #1 3. Wholesale Franchise/Cooperative Research Assignment #1 Rubric 4. Develop a Sales Presentation Assignment #2 5. Develop a Sales Presentation Assignment #2 Rubric 6. Design a Display for a Wholesaler Assignment #3 7. Design a Display for a Wholesaler Assignment#3 Rubric 8. FUN FACTS DISPLAYED Assignment 9. FUN FACTS Assignment Rubric 10. Internet Copyright © Texas Education Agency, 2011. All rights reserved. 2 Materials Needed: 1. Construction paper 2. Scissors and glue 3. Poster board 4. Newspapers Equipment Needed: 1. Computers for students to complete projects 2. Projector for PPT Learner Preparation: 1. Use the Internet to research wholesaler. Write several paragraphs about wholesalers and their purpose in a market economy. 2. Give students major brands of automobiles, computers, and other appliances then ask students to research where the items are manufactured. Then ask students to determine if wholesalers are used to get the items from the manufacturers to retailers. Who are the wholesalers involved in the transaction? 3. Visit a local restaurant owner/manager. Ask them which wholesalers they use for their operation. Then ask them the advantages and disadvantages of using a wholesaler. How have wholesalers made their operation more efficient? Lesson Plan Introduction (LSI Quadrant I): 1. Ask students to write their definition for “wholesaler.” Then show a picture of three people in a row with the middle person highlighted. Explain how a wholesaler is a middleman. 2. Ask students to recall the last time that they visited a supermarket. Describe a display for soda, potato chips, etc. Explain how the display was set up by a wholesaler and how large supermarkets and other stores count on wholesalers for promotional details. Important Terms for this Lesson: • wholesaler – distributor that moves goods from one business to another business • wholesale member clubs – businesses that offer a variety of consumer products to members through a warehouse outlet • channel members-the businesses that take part in a channel of distribution • rack jobbers-wholesalers that manage inventory and merchandising for retailers by counting stock, filling it in when needed and maintaining store displays • drop shippers-own the goods they sell but do not physically handle the actual products (drop shippers sell the goods to other businesses and have the producer ship the merchandise directly to the buyer Copyright © Texas Education Agency, 2011. All rights reserved. 3 Outline Outline (LSI Quadrant II): Instructors can use the PowerPoint presentation, slides, handouts, current events, the Internet, and note pages in conjunction with the following outline. MI . Outline I. The Need for Wholesaling A. To Manage the Middle 1. numerous retailers 2. producers use wholesalers to reach all of the consumers in its target market 3. easier for a retailer to work with a wholesaler than numerous producers B. Benefits of Wholesaling 1. wholesalers provide important marketing services for the channels in which they participate 2. wholesalers may provide one or more of the needed marketing activities better or at a lower cost 3. the wholesaler combines the orders of several small retailers and purchases in efficient quantities 4. manufacturers my not have adequate facilities to store the products until they can be sold to retailers 5. wholesalers specialize in storage and inventory management C. Wholesaling Activities 1. buying 2. selling 3. transporting 4. storing 5. financing 6. accumulating products of many manufacturers, developing appropriate assortments for their customers, and distributing the products to their customers 7. assisting manufacturers in determining needs of retailers and final consumers and providing market information to retailers 8. collecting and analyzing information on sales, costs, changes in demand, and Copyright © Texas Education Agency, 2011. All rights reserved. Notes to Instructor Wholesalers provide merchandise to retailers in an efficient manner. Since wholesalers deal with larger quantities, prices for merchandise are reduced. Some wholesalers provide displays, promotions, and other conveniences to retailers. Wholesalers are aware of the latest merchandising trends and help retailers stay on top of the most popular items for consumers. 4 inventory levels 9. purchasing products from producers and manufacturers and selling them to their customers 10. assuming risk by investing money in products that may be damaged or destroyed D. Types of Wholesalers 1. full-service wholesalers a. take title to the products they sell b. provide a full range of distribution activities c. provide or arrange transportation services d. offer credit e. provide promotion assistance, product research, information, product installation and repair 2. limited-service wholesalers a. may not provide services such as research, credit, or promotional support b. concentrate on one or two important functions such as warehousing and storage, product delivery, or accumulating products for sale in a convenient location 3. agents and brokers a. independent businesses b. provide specialized exchange functions such as locating suppliers, selling, financing, or arranging shipments c. do not take title to products d. work as an extension of the workforce of the manufacturer or retailer E. Other Wholesaling Businesses 1. wholesale franchises and cooperativesgroups of small businesses that affiliate because of the benefit gained from cooperation in completing marketing and distribution activities a. IGA, FTD, Ace Hardware – examples b. members gain benefits from purchasing larger quantities 2. Wholesale member clubs-businesses Copyright © Texas Education Agency, 2011. All rights reserved. Many wholesalers extend credit to retailers. They also have insurance to cover any possible damages to merchandise. Limited-service wholesalers may act as a storage facility until the retailer needs the merchandise. A convenient location may allow the wholesaler to make efficient deliveries when merchandise is needed by the retailer. Some independent agents are hired by retailers to locate merchandise and provide smaller quantities when needed by retailers. Agents and brokers may work as representatives for manufacturers. When businesses form together as cooperatives, they 5 that offer a variety of consumer products to members through a warehouse outlet a. open to final consumers and businesses b. Sam’s Club and Costco c. products displayed in large warehouses d. limited product assortments are available in large quantities e. customers must transport their purchased products F. Changing Role of Wholesalers 1. large retailer may prefer working directly with producers 2. more small- and medium-sized retailers and manufacturers than there are large businesses 3. access to markets a. product awareness b. export and import organizationimportant in building international business c. better communications and information, improved technology, broader customer service d. work to identify their customers and understand their needs e. learn of the problems the customers are having with products and marketing activities and help them to solve those problems G. Specialized services 1. marketing research and marketing information services 2. provide customers with important data 3. computer technology to process orders quickly 4. new methods for storing and handling products to reduce product damage, the cost of distribution, and the time needed to get products from the manufacturer to the customers 5. adding customer services-marketing and promotional planning, 24-hour ordering and emergency deliveries, specialized storage facilities, and individualized Copyright © Texas Education Agency, 2011. All rights reserved. have the advantages of buying power, promotion, distribution, and advertising. Sam’s Club and Costco are examples of clubs (organizations) that provide members with the benefit of lower prices. Some large businesses prefer to work directly with manufacturers. Cutting out the middle man saves companies money. Wholesalers are increasing the services they offer to retailers. One of the biggest benefits offered by wholesalers is research and marketing information services. Emergency ordering and delivery are important benefits provided by today’s wholesalers. 6 branding and packaging services Copy and paste Multiple Intelligences Graphic in appropriate place in left column. Verbal Linguistic Logical Mathematical Visual Spatial Musical Rhythmic Bodily Kinesthetic Intrapersonal InterPersonal Naturalist Existentialist Application Guided Practice (LSI Quadrant III): Give students a list that contains the categories of retail stores in sections C, D, and E. Then give students five minutes to write the name of a store for each category. This activity is a good ice breaker for the lesson about retailers. Independent Practice (LSI Quadrant III): 1. Wholesale Franchise/Cooperative Research Assignment: Ask students to identify and conduct research on one wholesale franchise or cooperative. Then students must prepare a report that identifies when and how the franchise/cooperative was started, the reasons it was formed, how it has expanded and changed over the years, and future plans for the organization. A picture of the company’s logo should be included in the report. 2. Develop a Sales Presentation Assignment: Tell students that they are sales representatives for a full-service merchant wholesaler. They are contacting a new restaurant owner who does not currently use a wholesaler. The owner purchases fresh foods from local growers and buys most other products and supplies from a local wholesale member club or online from other businesses. Prepare a threeminute sales presentation on the benefits to the owner when using your wholesale business for all purchases rather than the current practice. 3. Design a Display for a Wholesaler Assignment: Ask students to play the role Copyright © Texas Education Agency, 2011. All rights reserved. 7 of a wholesaler and design an in-store display for a soft drink, potato chips, or other type of snack food for the Super Bowl. Students will show their display in a class presentation. Students may also use a PowerPoint to describe the display provided by the wholesaler. Summary Review (LSI Quadrants I and IV): Q: What is a rack jobber? A: A rack jobber maintains the inventory for a store. Q: Do wholesalers work with final consumers in any significant way? A: They do not work with final consumers in any significant way; their role is to provide needed marketing functions between producers and businesses. Q: How is a full-service wholesaler different from a limited-service wholesaler? A: The full-service wholesaler takes title to the products they sell and provide a full rang of distribution activities. The limited-service (specialized) wholesalers may not provide services such as research, credit, or promotional support; they concentrate on one or two important functions such as warehousing and storage, product delivery, or accumulating products for sale in a convenient location such as a produce or fresh fish market for supermarkets. Q: What are wholesale member clubs? A: Wholesale member clubs are businesses that offer a variety of consumer products to members through a warehouse outlet. Q: What types of benefits does a wholesaler provide to other members of a distribution channel? A: Wholesalers are companies that assist with distribution activities between businesses. They provide marketing services and typical wholesaling activities include buying, selling, transporting, storing, and financing. They accumulate the products of many manufacturers, develop appropriate assortments for their customers, and distribute the products to them. Q: What happens to the costs of distribution activities when a wholesaler is used to complete them? A: The costs of the activities are lower when a wholesaler is used. Q: Why have the number of wholesalers not decreased due to consolidation of businesses? A: Wholesalers are still highly demanded by small- and medium-sized businesses. There are more small- and medium-sized businesses and manufacturers than large operations. FUN FACTS DISPLAYED According to the 2002 U.S. Economic Census report, 435,521 U.S. wholesalers generated sales of more than $4.6 trillion dollars. At the same time, 1.1 million retail businesses reported total U.S. sales of just under $3.1 trillion. Wholesalers generated one-fifth of their total sales in foreign markets. Ask students to display this information in a visual format that is easy to comprehend. Evaluation Informal Assessment (LSI Quadrant III): Copyright © Texas Education Agency, 2011. All rights reserved. 8 1. Instructor will observe students during Independent Practice. 2. Instructor will assist students as needed. Formal Assessment (LSI Quadrant III, IV): Assigned Rubrics will be used to assess assignments 1, 2, and 3 for Independent Practice (LSI Quadrant III). Extension/Enrichment (LSI Quadrant IV): 1. Ask students to conduct research to determine a major wholesaler for a store where you frequently shop. Then design a one-page advertisement that tells producers what services are offered by the wholesaler. 2. Ask students to visit Costco or Sam’s Club or research the companies online. Then ask students to outline the mission of the store, merchandise selection, prices, and procedure for consumer membership. 3. Farmers frequently form wholesale cooperatives to jointly brand and market their products. Conduct research to learn more about farm cooperatives such as Sunkist and Land-O-Lakes. Write a one-page paper about the cooperative, its membership, and its functions. Copyright © Texas Education Agency, 2011. All rights reserved. 9 Wholesalers in a Private Enterprise System Independent Practice Assignment Sheet Wholesale Franchise/Cooperative Research Assignment #1: Identify and conduct research on one wholesale franchise or cooperative. Then prepare a report that identifies when and how the franchise/cooperative was started, the reasons it was formed, how it has expanded and changed over the years, and future plans for the organization. A picture of the company’s logo should be included in the report. Develop a Sales Presentation Assignment #2: You are a sales representative for a full-service merchant wholesaler. You are contacting a new restaurant owner who does not currently use a wholesaler. The owner purchases fresh foods from local growers and buys most other products and supplies from a local wholesale member club or online from other businesses. Prepare a three-minute sales presentation on the benefits to the owner when using your wholesale business for all purchases rather than the current practice. Design a Display for a Wholesaler Assignment #3: Play the role of a wholesaler and design an in-store display for a soft drink, potato chips, or other type of snack food for the Super Bowl. You will show their display in a class presentation. You may also use a PowerPoint to describe the display provided by the wholesaler. FUN FACTS DISPLAYED According to the 2002 U.S. Economic Census report, 435,521 U.S. wholesalers generated sales of more than $4.6 trillion dollars. At the same time, 1.1 million retail businesses reported total U.S. sales of just under $3.1 trillion. Wholesalers generated one-fifth of their total sales in foreign markets. Display this information in a visual format that is easy to comprehend. Copyright © Texas Education Agency, 2011. All rights reserved. 10 Wholesalers in a Private Enterprise System Wholesale Franchise/Cooperative Research Assignment #1 Rubric Student Name: _____________________________________________________ 20 15 10 5 or less Organization Information is very organized with wellconstructed paragraphs and subheadings. Information is organized with wellconstructed paragraphs. Information is organized, but paragraphs are not well-constructed. The information appears to be disorganized. 8) Quality of Information Information clearly relates to the main topic. It includes several supporting details and/or examples. Information clearly relates to the main topic. It provides 1-2 supporting details and/or examples. Information clearly Information has little relates to the main or nothing to do with topic. No details the main topic. and/or examples are given. Amount of Information All topics are addressed and all questions answered with at least 2 sentences about each. All topics are addressed and most questions answered with at least 2 sentences about each. All topics are One or more topics addressed, and most were not addressed. questions answered with 1 sentence about each. Sources All sources (information and graphics) are accurately documented in the desired format. All sources (information and graphics) are accurately documented, but a few are not in the desired format. All sources (information and graphics) are accurately documented, but many are not in the desired format. Some sources are not accurately documented. Diagrams & Illustrations Diagrams and illustrations are neat, accurate and add to the reader's understanding of the topic. Diagrams and illustrations are accurate and add to the reader's understanding of the topic. Diagrams and illustrations are neat and accurate and sometimes add to the reader's understanding of the topic. Diagrams and illustrations are not accurate OR do not add to the reader's understanding of the topic. CATEGORY Total Score _______ Maximum 100 Points Copyright © Texas Education Agency, 2011. All rights reserved. 11 Wholesalers in a Private Enterprise System Develop a Sales Presentation Assignment#2 Rubric Student Name: _____________________________________________________ 20 15 10 5 or less Comprehension Student is able to accurately answer almost all questions posed by classmates about the topic. Student is able to accurately answer most questions posed by classmates about the topic. Student is able to accurately answer a few questions posed by classmates about the topic. Student is unable to accurately answer questions posed by classmates about the topic. Preparedness Student is completely prepared and has obviously rehearsed. Student seems pretty prepared but might have needed a couple more rehearsals. The student is Student does not somewhat prepared, seem at all prepared but it is clear that to present. rehearsal was lacking. Enthusiasm Facial expressions and body language generate a strong interest and enthusiasm about the topic in others. Facial expressions and body language sometimes generate a strong interest and enthusiasm about the topic in others. Facial expressions and body language are used to try to generate enthusiasm, but seem somewhat faked. Very little use of facial expressions or body language. Did not generate much interest in topic being presented. Speaks Clearly Speaks clearly and distinctly all (10095%) the time, and mispronounces no words. Speaks clearly and distinctly all (10095%) the time, but mispronounces one word. Speaks clearly and distinctly most ( 9485%) of the time. Mispronounces no more than one word. Often mumbles or can not be understood OR mispronounces more than one word. Posture and Eye Stands up straight, looks relaxed and Contact Stands up straight and establishes eye contact with everyone in the room during the presentation. Sometimes stands up straight and establishes eye contact. Slouches and/or does not look at people during the presentation CATEGORY confident. Establishes eye contact with everyone in the room during the presentation. Total Score _______ Maximum 100 Points Copyright © Texas Education Agency, 2011. All rights reserved. 12 Wholesalers in a Private Enterprise System Design a Display for a Wholesaler Assignment #3 Rubric Student Name: _____________________________________________________ 20 15 10 Planning/organization Student can describe the intent and plan of complete display and how his/her part will contribute to the whole. Works with team to come up with general plan of what will be done before beginning. Student has carefully planned his/her part of the display and can describe how s/he will get the work done and a vision for his/her part. Gets team input on plan for his/her contribution before beginning. Student has planned Leaps into action his/her part of the without any evidence of display and can planning or focus. describe how s/he will get the work done and a vision for his/her part. Does not solicit much group input when making plan. Balance and Use of Space Use of positive and negative space creates a feeling appropriate to the theme. Objects are placed for best effect. Overall, it just feels right. Use of positive space is good and the painting is relatively balanced, but negative space could be utilized better to create a more cohesive feel. The display seems to have a little too much background or seems a little too busy. Balance has not been achieved. Color Use The colors in the display work well together and form a strong coherent statement. The color choice is appropriate for the theme and objects represented or is purposely exaggerated in some way to make a point. The use of color is coordinated across the display and is appropriate for the items and theme. The overall use of color Color choice for various is ok, but is not as items in the display strong or coordinated seems inappropriate. as it could be. Some attempt at coordinating colors is evident. Craftsmanship The display has been crafted with great care. The lines are sharp, colors clear, cutting crisp, and text aligned. No smudges, drips, tears or erasures are seen. The display has been crafted with some care. Most lines are sharp, colors clear, cutting crisp, and text aligned. Smudges, drips, tears or erasures are few and do not detract. The display has been completed, but it appears a little messy. Smudges, drips, tears or erasures detract from the overall appearance. The display looks hastily thrown together or like it was wadded up in a desk. The mural seems quite messy. Time and Effort Class time was used wisely. Much time and effort went into the planning and creation of the display. It is clear the students worked at home as well as at school. Class time was used wisely, but it did not appear there was much work done outside of class. Class time was not always used wisely, but additional work was done at home or other times during the day. Class time was not used wisely and no additional effort was put in at other times or places CATEGORY 5 or less The display seems unfinished (too much empty space) or there is not enough balance between foreground and background causing it to seem much too busy and unfocused. Total Score _______ Maximum 100 Points Copyright © Texas Education Agency, 2011. All rights reserved. 13 Wholesalers in a Private Enterprise System FUN FACTS DISPLAYED Rubric Student Name: _____________________________________________________ 20 15 Neatness and Attractiveness Exceptionally well designed, neat, and attractive. Colors that go well together are used to make the graph more readable. A ruler and graph paper (or graphing computer program) are used. Neat and relatively Lines are neatly attractive. A ruler drawn but the graph and graph paper (or appears quite plain. graphing computer program) are used to make the graph more readable. Appears messy and "thrown together" in a hurry. Lines are visibly crooked. Type of Graph Chosen Graph fits the data well and makes it easy to interpret. Graph is adequate and does not distort the data, but interpretation of the data is somewhat difficult. Graph distorts the data somewhat and interpretation of the data is somewhat difficult. Graph seriously distorts the data making interpretation almost impossible. Accuracy of Information Information displayed very accurately. Information is within a few percentage points of accuracy. Some information is Information accurate while other displayed in a information is confusing manner. confusing. Presentation Neat vivid presentation. Colorful presentation Colorful presentation Confusing that stays on target that does not presentation. 90% of the time. highlight all necessary details. Overall Effort Extra effort was evident. Basic amount of effort used. CATEGORY 10 Effort seemed to be lacking. 5 or less Project seemed to be a last-minute effort Total Score _______ Maximum 100 Points Copyright © Texas Education Agency, 2011. All rights reserved. 14