Sagemcom and the Better Future Supplier Forum As a long-time member of BT’s Better Future Supplier Forum (BFSF), Sagemcom is an excellent example of how a supplier’s sustainability improvement can not only help to deliver BT’s net positive ambition, but also represent success for BT and the supplier alike. A valued supplier of consumer products, Sagemcom was one of the first companies to be invited to join the BFSF in 2012. The initial feedback was positive: assessments showed that this was a highly capable technical company, particularly in the environmental management area. To encourage further improvement, the BFSF provided Sagemcom with suggestions to help them to engage on sustainable innovation. “We have been impressed by the progress and innovation demonstrated by Sagemcom since becoming members of BT’s Better Future Supplier Forum”. Gabriellé Giner, BT With characteristic efficiency and enthusiasm, Sagemcom made rapid and long-lasting improvements both to its BFSF assessment score and to its operations. Recognising that other customers were likely to catch up with BT, Sagemcom increased the capability and capacity of its team to meet both BT’s current needs and those of its other customers in the future – a forward-thinking action which continues to yield results today. Similarly, Sagemcom benefits from a long-standing programme of engagement with their key suppliers and manufacturing facilities. Focussed on driving carbon reduction and encouraging CSR improvements, this programme has included a number of effective initiatives: the implementation of ISO 50001 in Sagemcom’s manufacturing facilities has identified potential to reduce energy consumption by 20%; the deployment of space-efficient, reusable packaging has allowed key suppliers to significantly increase the number of units per package, whilst the increased use of train transportation has reduced Sagemcom’s reliance on air freight. Through measures like these, Sagemcom’s programme has not only contributed to BT’s 3:1 “net good” goal, but has also reduced risk and increased stability and efficiency in Sagemcom’s supply chain. Key milestones: • Implementation of ISO 50001 reduced energy consumption by 20% • Carefully designed reusable packaging has meant Sagemcom’s suppliers are able to transport more components per load • Increase in use of train transportation reduced reliance on air freight • The design of energy efficient BT Home Hub 5 saved over 13,000 tonnes of carbon emissions • The design of BT Home Hub 5’s packaging can fit through most letterboxes • The Home Hub won the 2013 BT Better Future Supplier Forum Consumer Game Changing Challenge “The collaboration with BT has helped to drive the use of recycled plastics in Sagemcom’s operations and products. The BFSF initiative has helped to further enhance Circular Economy principles within Sagemcom creating new possibilities and solutions for our customers.” Florian Tremblay, CSR expert at Sagecom Environmentally friendly design has also been a particularly strong area for Sagemcom over the past four years. Through its rigorous use of eco-design principles, Sagemcom has initiated and participated in the development of designs with customer tangible benefits. Notably, Sagemcom collaborated with BT on the design of the Home Hub 5, the energy efficient router which saves over 13,000 tonnes of carbon emissions. As part of this project, Sagemcom delivered a packaging design that can fit through most letterboxes to the specification and design by The Alloy (BT’s design agency) - an innovation essential both to BT’s business model and to the end customer’s experience. Further to this, Sagemcom used its eco-design capabilities to design an energy efficient home hub, an effort which won 2013’s Game Changing Challenge (GCC). Having participated in 2015’s recycled plastics trial, Sagemcom has been invited to collaborate with BT to investigate ways of using recycled ABS in future products to further improve the environmental credentials of BT products. Projects like these demonstrate that the BFSF has helped to draw BT and Sagemcom together into a closer, more efficient and more innovative partnership. With Sagemcom recently selected to supply the Home Hub 6, it seems that this trend is set to continue into 2016 and beyond. Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to the respective British Telecommunications plc standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2016 Registered office: 81 Newgate Street, London EC1A 7AJ Registered in England No: 1800000