International Telecommunication Union ITU-T Study Group 12 Speech Communication from Mouth to Ear: Voice Quality Aspects in Modern Telecommunication Networks Dr.-Ing. H. W. Gierlich HEAD acoustics SG12 Workshop Dakar Oct. 2001 ITU-T Parameters Influencing Speech Quality Study Group 12 Sound Quality & Naturalness Intelligibility Speech Characteristics Individual Listening Listening & Talking Effort Environmental Conditions ... 01.10.2001 Speech Quality Double Talk Performance Conversational Effort Expectation Transmission of Background Noise SG12 Workshop Dakar Oct. 2001 Network Conditions ... 2 The Telephone Conversation: ITU-T Study Group 12 End to End Speech Quality = Mouth to Ear Speech Quality ITU-T 3 SG12 Workshop Dakar Oct. 2001 01.10.2001 Network Configuration and Transmission Parameter Study Group 12 SLR, RLR, TELR LSTR, STMR ERL Ie, qdu ERL 01.10.2001 ERL Ie, qdu T ERL SG12 Workshop Dakar Oct. 2001 SLR, RLR, TELR LSTR, STMR 4 ITU-T Interaction Example: DCME and Echo Canceller DCME Study Group 12 Echo Canceller T s (t) Adaptive Filter g’ (t) T Echo 2Dr / 4Dr s' (t) g (t) NLP o Cascaded comfort noise o Cascaded switching o Double talk detection 5 SG12 Workshop Dakar Oct. 2001 01.10.2001 TG ITU-T Study Group 12 020 Interaction Example Terminal/Network Terminal, Mobile Network Components (Room) Noise (Room) Noise o Noise and addition of comfort noise o Cascaded switching o Speech detection and noise o Cascaded speech coding & various types of noise 01.10.2001 SG12 Workshop Dakar Oct. 2001 6 ITU-T Signal and Noise Transmission in Handset Telephony 1 Signal (Voice) 2 Noise, Transmission Noise and Room Noise Study Group 12 3 Noise, Sidetone Coupling 4 Noise, Acoustical Sidetone 5 Noise, Structure Borne 6 Noise, Bone Conduction 7 Noise, Coupled to Ear not Covered by the Handset 4 6 6 2 1 7 3 5 3 01.10.2001 SG12 Workshop Dakar Oct. 2001 7 The Hands-Free Situation ITU-T Study Group 12 e 01.10.2001 SG12 Workshop Dakar Oct. 2001 8 ITU-T Parameters Influencing Speech Quality During: Conversation Study Group 12 Talking linear distortions Listening • transfer functions • attenuation • delay • reverberance .... linear distortions non linear distortions • (in) harmonic distortions • clipping • coding ... additive noise components • system noise • background noise • echo • double talk ... during singleand double talk 01.10.2001 • echo • reverberancel • delay ... non linear distortions • (in)harmonic distortions • clipping • coding ... (of the echo signal) additive noise components • system noise • background noise • channel noise... (during talking) linear distortions • transfer functions • attenuation • reverberancel .... non linear distortions • (in)harmonic distortions • clipping • coding ... additive noise components • system noise • background noise • channel noise... 9 SG12 Workshop Dakar Oct. 2001 Instrumental Measures for: ITU-T Study Group 12 Intelligibility Speech quality Quality during conversation measurements during single talk: - frequency responses - loudness ratings - switching characteristics - distortion measurements - measurements of S/N or N measurement signals: artificial, eventually speech like measurement during single talk psychoacoust. motivated measures: P.862 (PESQ) TOSQA PACE PAMS ... measurement signals: speech or speech-like 01.10.2001 SG12 Workshop Dakar Oct. 2001 Measurements during singleand double-talk: - delay - echo-loss - switching characteristics - frequency responses - loudness ratings - variation of background noise measurement signals: speech or speech-like 10 tg_e056 Instrumental Measures ITU-T Study Group 12 “Traditional” Instrumental Measures Single Talk Situation: Double Talk Situation: - Transfer function during double talk - Loudness Ratings - Distortion - System-dynamic - System-linearity - Transfer function - Loudness Ratings - Distortion - System-dynamic - System-linearity - Sensitivity against room noise - Background noise transm. - Switching characteristics - Sensitivity against room noise - Background noise transmission - Switching and echo characteristics - Measurement applied to complete end to end configuration - Terminals must be included - Noise conditions (at the subscriber) need to be included “Listen and Analyze" 01.10.2001 ITU-T SG12 Workshop Dakar Oct. 2001 11 The Most Important Parameters for LTI-Terminals (e.g. Handset Terminals) Study Group 12 • Frequency response in sending & SLR • Frequency response in receiving & RLR • Background noise sensitivity in sending ( SM) ∆ • Background noise sensitivity in receiving (LSTR) • Echo performance (TCL, ERLt) 01.10.2001 SG12 Workshop Dakar Oct. 2001 12 Performance Limits: ITU-T Study Group 12 o Echo: G.131(single talk and double talk o G.168 (echo canceller) o Loudness Ratings: P.79 o Switching characteristics: P.340 o E-model: G.107, G.108, G.108.1, G.113 13 SG12 Workshop Dakar Oct. 2001 01.10.2001 Typical Single Values ITU-T SLR 7dB CLR 0dB CLR 0dB RLR 3dB Study Group 12 TELR a(Echo) RLR 3dB a(Echo) CLR CLR 0dB 0dB OLR = 10dB TELR SLR 7dB planning values: - loudness ratings - Impairment factors Ie - delay -> echo cancellation/suppression Fig. 1 G.131 problems: • values frequency dependant • non linear, time variant transmission properties • proper consideration of codecs, cascading of codecs, echo cancellers.. • interaction of different transmission systems (e.g. PSTN, IP...) 01.10.2001 SG12 Workshop Dakar Oct. 2001 14 Double Talk Requirements ITU-T Study Group 12 Echo level offset single talk/double talk 16 echo during double talk: the effect of echo level increase during double talk on subjects judgement 12 8 dB 4 0 1 1,5 2 2,5 3 -> MOS 3,5 4 4,5 MOS 5 4 3 2 1 0 01.10.2001 3 6 9 12 16 20 -> loudness variation single/double talk level variation between single- and double talk: the effect on subjects judgement SG12 Workshop Dakar Oct. 2001 15 Conclusions ITU-T Study Group 12 o Typical network conditions and user conditions have to be taken into account o Overall quality description not complete yet for non LTI-systems o Various quality parameters for single and double talk situations available in ITU 01.10.2001 SG12 Workshop Dakar Oct. 2001 16