Buy Request: Just in Time v. Just in Case at OSU Libraries Uta Hussong-Christian Kerri Goergen-Doll Timberline 2010 About OSU • • • • • Located in Corvallis, OR Land, Sea, Sun, & Space grant university ~$250M in funded research OSUL=Valley, Guin, Cascades ~1.4M volumes in all subject areas – 14,000 serials – 500,000 maps & gov’t documents • 18,067 undergrads / 3,902 grads • 3, 481 faculty Criteria faculty/grad requests $150 cap faculty/grad requests $150 cap faculty/grad requests amazon Patron ILL Request Acquisitions Cataloging Circulation Collection Maintenance Patron The Numbers, Please 1.6 0.5 Average Circulation per Item 1.61 215% 0.51 Just in Time Just in Case Circulation Evaluation by Frequency 92% 64% 1 or less 2 or more 35% 3 or more 16% 7% 2% Just in Time Just in Case Talk to Us Will You Borrow This Item Again? Maybe 34% No 10% Yes 56% Recommend Title or Add to Reading List? Maybe 34% No 12% Yes 54% Patron Satisfaction 0 Testing program like Buy Request 4.73 Item available for borrowing 4.73 Delivery time met needs 4.77 Title purchased by OSU Libraries 4.72 1 2 3 4 5 Feedback 25.0% Qualified 66.7% 36 comments Negative 2.8% Problems 5.5% Postive “I think this is a great idea! Balancing (expected repeated) shipping costs against acquisition cost is a smart way of optimizing the library budget, which I think will pay off in the medium and long run.” “This is a dream come true: something is needed but is not available ... and then you make it available. Please go on, if at all possible!” “This ha[s] facilitate[d] my dissertation writing because this book is key to my investigation. Other colleagues are plan[n]ing to use it and I will definitely use it for a graduate course.” “I don't think 'a buy on demand program' is good way to purchase library items. You end up purchasing books without knowing if it was requested with teaching, research, or some other reason entirely. The library has gaping holes in its collection in all areas that are of interest to me. Filling these areas seems more important to me than randomly purchasing books.” “I think this is a great idea! Balancing (expected repeated) shipping costs against acquisition cost is a smart way of optimizing the library budget, which I think will pay off in the medium and long run.” “How do you decide which items to buy? I cannot be sure this system is useful unless I know your criteria.” “This is a dream come true: something is needed but is not available ... and then you make it available. Please go on, if at all possible!” Biggest suggestion I have is to ASK the borrower of a book if they would like it to be purchased. While I appreciate getting the book, I really just wanted to take a look at it for some basic information and to see if it was worth buying in the first place. It probably did not need to be purchased and will likely not be used again. “This ha[s] facilitate[d] my dissertation writing because this book is key to my investigation. Other colleagues are plan[n]ing to use it and I will definitely use it for a graduate course.” Future Moves Getting It System Toolkit “Print Streaming” Questions for us? It’s (Almost) All Good! Photo Credits • Check Chk – – • ‘Ducks in a Row’ – – • http://idsproject.org/Tools/GIST.aspx http://toolkit.idsproject.org/lib/exe/fetch.php?cache=&media=gist:implementation:install:image01.png http://toolkit.idsproject.org/doku.php?id=gist:workflow:map ASU Logo – • Uta Hussong-Christian, Some rights reserved Getting It System Toolkit – – – • http://www.flickr.com/photos/fossilmike/438214403 Flickr user fossilmike, Some rights reserved Collection Development Gaps – • http://www.flickr.com/photos/malingering/227816239/ Flickr user Malingering, Some rights reserved 56th Annual TSU Relays, Texas Southern University, Houston, Texas 2007.03.24 – – • http://www.flickr.com/photos/mattcarman/1573507091/ Flickr user Matt Carman, Some rights reserved http://commguide.asu.edu/downloads/logos Coutts logo – http://www.couttsinfo.com/ uta.hussong-christian@oregonstate.edu kerri.goergen-doll@oregonstate.edu