Document 13809094

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become proficient and disciplined at
without proper planning and
performing these critical tasks.
It might be plannin gfor and
delegating specific work tasks on
a daily basis. Or, perhaps, it might
forethought, we have seen people who
include project management practices
most important for their success.
Mryb. one of the most important
lessons that emerged from our
analysis is the factthat time, like
to pull a team together and keeP
them moving in the right direction.
It might involve coachi.g,
Process
are exceptionally busy struggle, and
even fail,because of their inabiliry to
apply their time to the tasks that were
improvement, running effective
moneli, must be wisely invested. When
meetings, developing emPloYees or
developing a work schedule. Whatever
we find ourselves moving quickly at an
unrelenting pace, it is easy to squander
the activities, high performers make
this important resource.
This rule applies not only to
our time resource but to all of the
resources that we Possess at work.
it a prioriry to plan for and engage in
them daily.
According to the Pareto PrinciPle,
8o percent of the outcome is
generated by
zo
percent of the actiu1ry.
High performers - whether theY've
heard of Vilfredo Pareto - follow this
rule. They identi$z and engage in the
key actions that
will deliver results,
must be taken to make
effective decisions for using all of our
Great
care
scarce resources, be they financial,
human, informational or production,
so that we can link these resources to
desired outcomes.
putting them in a greatplace to
develop action plans to help them and
Career success question: Do You
make wise and conscious decisions
their people succeed.
to apply your time and operational
resources to the activities that are
Cateer success question: Have
you mastered what you need to do
on a daily basis to deliver suPerior
performance and get results for your
organzation?
T.Practice greattime
most important fo,r your success?
4, Remember thatyouwin
with people. To be in a position to
achieve high performance, people in
the modern workplace must develoP
strong interpersonal relationships in
three specific areas: working relation-
unapproachable, arrogant, sarcastic,
ships, fostering cooperation and
condescending, caustic, pomPous,
building teams. Without this talent
di s tant, aloof and, summa rily,di
that time is a person's single most
and the emotional intelligence needed
to suPPort it, a Person's career is in real
to work with, the outcome is simple.
They will not bring out the best in the
important resource, and it must be
jeopardy.
stewardship and dont waste
fesoufces. One of the most
challenging trends in the modern
workplace is being asked to do more
with less. Our analysis revealed
handled with the greatest care.
fficult
people around them, and co-workers
will generally avoid them at all costs.
A great deal of research in the
areaof emotional intell i gence
makes a strong case that being able
This is a career killer.
endless, nonproductive meetiflgs,
write and answer emails to no end,
engage in unproductive phone conversations, and write rePorts that no one
to foster strong working relationships is infinitely more important
you emotionally intelligent, and do
you make it a prioriry to build the
will
people who are emotionally intelligent
be wisely
and develop this talent are more likely
invested. nicaton Our meta-analysis revealed
that effectively communicati ng
And yet,if we are not careful, we
waste countless hours each week in
read.But high performers tended
to take greatcare in applying their
scarce time resource to the activities
that give them the biggest bang for the
buck.
We consistently found that ProPer
allocation of one's time resource has
powerful impact on that Person's
abiliry to deliver results. Conversely,
a
22
lndustrial Manaqement
than possessing raw intelligence and
extensive experience. In a nutshell,
to deliver better results.
This emotional intelligence is
Career success question: Are
Time, like workpl ace relationships, teams and
money, must networks necessary for your success?
5. Be
a great 760 degree corntnu-
with everyone you work with was
necessa ry to foster workplace cooPeration and build teams - both factors
critical. We must be able to commu-
that have been found to be critical to
co-workers, Peers, customers,
suppliers and direct reports.
success. But when a Person cannot
connect with people and is viewed as
nicate effectively with our suPeriors,
Our previous research makes it clear
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if
this becomes their workplace modus
S.Always knowwhat is going
on around you and where you
operandi.
stand. Highly successful people tend
success is
in jeopardy
-
esPecially
expertise and your willingness to find
to be self-monitoring and constantly
aware of their daily activity and how
well they are performing. This key
new and better ways of getting work
rule of success clearly states that
done?
truly effective people constantly do
self-appraisals to make sure they
Career success question: Are
you known for your problem-solving
7.Do not underestimate
the power of connections and
networks. It's commonly heard in
organizational America that "it's not
are getting the desired results. Self-
serious about their long-term success
take the time,effortand energy to keep
their skill sets current and to develop
to meet the changing demands of their
jobs.
There are numerous opportu-
nities for skill development, ranging
from cross-training, formal training
programs, online learning initiatives,
special assignments, certifications,
monitoring allows us to stay on
formal education and coaching assign-
rack afterwe
ments. The key is to assess your needs
have taken the time to
and develop an immediate plan to
only what you know; but also who
esmblish the outcomes we desire, the
you know." This belief surfaces in our
activities that will get us there, the
improve your skills if you think you
findings
relationships needed for success, and
how we should invest our time. This
lack the talent to perform at a higher
as
well.
Over the years, participants in
most of our studies have made it clear
situational awareness allows us to
that an employee's internal connec-
know where we stand.
tions and external contacts play a
critical role in career success. When an
employee has " greatworking relationships across the companfi' "is wired
in," "has friends across the organization," "knows key people in other
departments," or "knows the right
difference makers," it can help them be
more effbctive.
level.
In addition, leverage work
experience by learning from past
One key lesson we have learned is
that high performers regularly take
time to reflect on what they need
to do differently to stay on track.
This discipline is critical to making
the appropriate adjustments to get
the desired results and to scan the
environment for the things going on
in the larger organization. This allows
mistakes, missteps and failures
-
both
our own and the people we work with.
This requires us to pay attention
and, again, demonstrate situational
Do you awareness of what's going on around
have a strong us. In our busy world, it is easy for
interpersonal people to repeat ineffective behavior
network to by failing to take the time to reflect on
lean on? what they are doing and how well they
high performers to disengage from
behaviors that are counterproductive
are doing it. Failing to learn from past
shortcomings throws away a learning
opportuniry that can help one's career
in the long run, but is a common
getting introduced to key decision-
or non-value-added.
Without this performance tracking
activiry it is easy for all of us to get
makers, and generating political clout,
caught up in mission creep, a loss
among others. Building these relation-
of focus, being busy without being
productive, or doing lots of things
that have nothing to do with what
Cateer success question: Do you
have a real plan to improve your talent
These connections can be invaluable
for career success for any number
of reasons, such as impacting information floW access to key resources,
ships, connections and internal
nerworks also can provide people with
mistake.
and ensure that you are continuously
learning?
opportunities.
us to deliver. Finally this situational
to. The person you really are will
have a profound impact on your
At the same time, strong relationships in the industry with suppliers,
awareness helps us stay alert and be
success and
aware of career opportunities both
analysis
customers and financial contacts can
help an employee increase his or her
inside and outside our organization.
across the years
have a tremendous impact on career
organization. And strong external
Careet success question: Are you
in the habit of tracking and measuring
your performance on an ongoing basis
nerworks can provide you with greater
and making adjustments accordingly?
And while this career success rule
opportu-
nities. A strong interpersonal nerwork
9. Be a lifelong learner and learn
from mistakes - both yours and
both inside and outside of your
organization not only makes it easier
others. With the accelerated rate and
pace of change, it is easy for working
of key issues. Despite what we see on
the news and read in the newspapers,
to get work done but provides some
insurance in the downsizing Process.
people to realize that they are lacking
organizations want to hire, develop
a
access
to internal career development
effectiveness and importance to an
access to career advancement
Career success question: Do you
have a strong interpersonal nerwork to
lean on?
24
Industrial Manaqement
the organization is actually paying
critical skill or talent
necess
ary for
-
your careerln this
and in all of our research
-
a person's character,
personaliry amitude and passion
success.
might be broader than others, it makes
point about a number
an important
and promote people who demonstrate
success and even survival. Regardless
workplace integriry and moraliry.
of how busy they are with pressing
business needs, people who are
This factor aflbcts a wide variery of
workplace performance variables that
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