Mihaylo Career Services
SGMH 1409 • mihaylocareers@fullerton.edu • (657) 278-8738 • business.fullerton.edu/careerservices
Career Resource Guide:
Management - Operations Management
Operations Management is the heart of any company. It involves the
essential steps of producing goods, quality control, quality management,
product formulation and design, ordering of goods, contacting of vendors, and purchasing of external products.
Source: http://careers-in-business.com/om.htm
For current list of career
path advisors please visit:
business.fullerton.edu/stude
ntservices/careerpath.html
People in operations work to make sure their employers' businesses run
smoothly, effectively, and professionally. This includes everyone from
management to assembly line workers, mailroom workers, and the guys
loading and unloading trucks in manufacturing and retail company
distribution centers. Office managers, purchasing managers, supply
chain managers, manufacturing process consultants, brokerage firm
back-office employees (who make sure the securities transactions
entered into by the firm's traders, salespeople, and brokers are completed in a timely and accurate manner) all of these are operations
professionals.
Operations work exists in most companies, but there are some industries
that are operations-intensive and thus provide more operations opportunities than other industries. These are manufacturing, transportation,
banking, financial services, retail, telecommunications, and health care.
Source: https://www.wetfeet.com/articles/industry-overview-operations
Sample Job Titles:
Entry-Level
� Operations Support Specialist
� Assistant Manager
� Line Associate
� Operations Analyst
Mid-Level
� Supply Chain Manager
� Operations Supervisor
/Manager/Specialist
� Senior Associate
Skills/Experiences Required:
� People Skills – Managing Staff and Activities
� High Energy Level
� Customer and Personal Service
Professional Associations/Certifications:
Pinnacle
� Director, Quality Supply Chain
& Site Services
� Regional Director for Operations
� VP Operations
� Chief Operations Officer
� Ability to Maintain Efficiency
� Problem Solving
� Critical Thinking
� Masters of Business Administration (MBA)
� APICS Certified Supply Chain Professional
� The Association for Operations Management (APICS)
(CSCP)
� APICS Certified in Production and Inventory
� APICS Certified Fellow in Production and
Management (CPIM)
Inventory Management (CFPIM)
Mihaylo Career Services
SGMH 1409 • mihaylocareers@fullerton.edu • (657) 278-8738 • business.fullerton.edu/careerservices
Career Resource Guide:
Management - Operations Management
Starting Salaries/Trajectory*:
NACE 2012 average starting salary: $54,900 (General or Operations Manager)
BLS 2011 average salary: $95,150 (Operations Manager) $99,540 (Supply Chain Manager)
Supplemental Data:
Starting salaries for entry level Operations Management Positions range from the mid $30,000s to mid $40,000s
and up depending on education and experience. In time you could rise to be a plant manager or a VP level person
overseeing a broad range of operational tasks in a company ultimately, an operations manager has the opportunity
to rise to become the Chief Operating Officer.
Operations Management positions are some of the few where it is definitely advantageous to promote from within,
so if you are one who desires to stay with an organization for an extended period of time then this may be the
career path for you.
Source: http://careers-in-business.com/om.htm
*Note: Salaries are highly dependent on location, company type, and candidate experience/education. For the purposes of this guide, we are
providing average starting salaries as determined by the National Association of Colleges and Employers (NACE), overall average salaries as
determined by the U.S. Bureau of Labor Statistics (BLS), as well as supplemental information found from various industry-specific sources.
Industry Research and Tools:
� careersinsupplychain.org/
� themanufacturinginstitute.org
� apics.org/
Job and Internship Search Sites:
� operations-jobs.com
� operationscrossing.com
� operations.jobs.jobsearchsite.com
Employers Hiring Our Graduates:
About this guide: This resource guide is intended to provide an introduction to the industry and relay a sampling of the resources
available to candidates. It is by no means comprehensive, nor intended to replace individual research based on specific job targets
and/or recommendations from an advisor.