Voltage Regulator & Transformer Replacement & Service Parts The Best Products.The Brightest People. Genuine Cooper Quality Cooper Power Systems carries an extensive stock of genuine Cooper replacement parts for our voltage regulators, auto boosters and transformers. Just give us the serial number and catalog number of your Cooper product and we’ll provide the most current replacement parts available. You won’t get some “will-fit” that might fit. You’ll get genuine Cooper parts. In fact, if the part you ordered has been reengineered or improved since it was first made for your product, you’ll get the newest version. A Winning Combination of Design, Parts, and Service Every single part, part kit and complete unit we sell brings with it the sum of our design engineering and practical experience. Our replacement parts are made to the same exacting standards as all of our products. Quality engineering. Practical design. Durable paints and finishes. Our parts and service representatives have spent years offering solutions to customers like you. They are the same people who teach our Voltage Regulator School. Our parts inventories and our service and parts technicians are in the same locations where we manufacture our products. We will do what we have to in order to get you the parts and help you need. Deep Inventory We maintain an inventory of key components to meet your emergency needs, plus kits containing the most commonly requested replacement parts. Items like our voltage regulator Control Replacement Assembly (CRA), which was made to replace the regulator controls of GE® and Siemens® voltage regulators. Checked and Re-checked We check all parts orders against your serial and catalog numbers to verify you’re getting the parts you need. Every parts order is inspected at least three times prior to shipment to ensure quality and accuracy. Prompt Delivery For stocked items, most parts orders are received, filled and shipped within 24-48 hours. Let us know if yours is an emergency – we’ll do our best to get you what you need, when you need it. Let Us Help If you maintain and service a number of Cooper ® products, we can help you manage your parts inventory and service program with Just-in-Time Inventory Planning and Delivery. Tell us what you want and when you want it — even if it is months away — and we’ll ship it to you just in time. If you find you need it sooner, just let us know and we’ll re-work the order to get it to you when you need it. Questions? Not sure what you need or how to proceed? Cooper’s staff of experienced engineers and techinicians are available to assist you. Send us an e-mail at tpservicegroup@cooperpower.com. Or, dial (262) 547-3846 and ask for the Transformer Products Service Group. You’ll also find a list of sales office and phone numbers on the back of this brochure. Get Help Online You can get product information online through EPIC – Cooper’s Electronic Product Information Catalog. Just go to http://epic.cooperpower.com and register. From there, you’ll find hundreds of printable product and service manuals, technical bulletins and brochures. You can also download our voltage regulator electronic parts and service catalog. With the electronic catalog, you can verify visually the regulator parts you want before you even order them. Start by entering a regulator serial number or catalog number. You’ll find helpful on-screen photos, graphics, schematics and replacement instructions all along the way. For more information, contact your Cooper Power Systems sales engineer. Cooper Power Systems manufactures a wide range of high-quality medium voltage electrical equipment, components and systems that help bring electric power to homes, industries, businesses and institutions throughout the world. With our strong customer focus, superior products, controls and systems applications expertise, nobody does a better job than Cooper Power Systems of supporting your ability to profitably supply your customer with clean, reliable power. World Headquarters: COOPER POWER SYSTEMS 2300 Badger Drive, Waukesha, WI 53188, USA • Telephone: (262) 896-2400 • Fax: (262) 896-2313 E-mail: cooper@cooperpower.com • Web site: www.cooperpower.com U.S. Utility Sales Offices: U.S. Industrial Sales Offices: International Offices: ATLANTA, GEORGIA RENTON, WASHINGTON MIAMI, FLORIDA USA (Latin America) Phone: 770-449-3725 Phone: 425-917-9919 Phone: 305-477-9400 Fax: 770-447-1320 Fax: 425-917-9779 Fax: 305-477-9414 CHARLOTTE, NORTH CAROLINA KINGWOOD, TEXAS SAO PAULO, BRAZIL Phone: 704-921-0336 Phone: 281-358-1105 Phone: 55-11-5641-3451 Fax: 704-921-2927 Fax: 281-358-4212 Fax: 55-11-5641-2127 MCMURRAY, PENNSYLVANIA WILMINGTON, MASSACHUSETTS ATHENS, GREECE Phone: 724-942-2901 Phone: 978-988-5580 Phone: 30-1-964-6332 Fax: 724-942-2907 Fax: 978-988-5582 Fax: 30-1-964-6336 MESQUITE, TEXAS SYDNEY, AUSTRALIA Phone: 972-279-0023 Phone: 61-2-8787-2779 Fax: 972-279-0712 Fax: 61-2-9609-2746 MILWAUKEE, WISCONSIN TAIPEI, TAIWAN Phone: 262-524-4455 Phone: 886-2-2758-4530 Fax: 262-524-4664 Fax: 886-2-2758-4535 MARLTON, NEW JERSEY THE CONCOURSE, SINGAPORE Phone: 856-797-7054 Phone: 65-273-8225 Fax: 856-797-7082 Fax: 65-273-8550 SAN FRANCISCO, CALIFORNIA Phone: 650-692-4433 Fax: 650-692-0483 http://www.cooperpower.com © 2001 Cooper Power Systems, Inc. McGraw-Edison® is a registered trademark of Cooper Industries, Inc P.O. Box 1640, Waukesha, WI 53187 Bulletin No. 01029 (10/01); New Issue PRINTED IN USA