EMPLOYMENT LAW ADVISERS www.klng.com Spring 2006 Noticeboard Number of Employment Tribunal cases falls since the introduction of the statutory dispute resolution procedures in October 2004 Although the number of Tribunal claims has, according to recent figures, reduced by 25% in the last 12 months, employers are still finding themselves in the Tribunal. The CBI in its report "Restoring Faith in Employment Tribunals" has voiced employers' concerns that, although the Tribunal system is supposed to provide cheap and effective resolution of workplace disputes, many employers are still having to settle cases that they have a strong chance of winning because of the cost of going to Tribunals. They believe Tribunals are falling short. revealed that, of those employers interviewed: 100% of claims were settled by employers with less than 50 staff despite the advice that 46% were likely to be won; 26% of all employers felt obliged to settle claims with no merit; 50% of employers have seen a rise in weak and vexatious claims over the past 12 months; and Findings from the CBI/ Pertemps Employment Trends Survey 2005 45% consider the Tribunal system to be ineffective at dealing with claims. Dismissals in the 11th hour Can an employee with less than 1 year's service claim Unfair Dismissal? Employers can generally dismiss employees with less than 1 year's service without risk of being taken to the Tribunal for Unfair Dismissal. It is only those employees dismissed for an automatically unfair reason such as pregnancy or health and safety (where no qualifying service applies) who can bring Unfair Dismissal claims. However, as the cases over the page show, this has not stopped employees from trying to bring claims. Welcome to the Spring Edition. In this Edition, we focus on dismissal. Dismissal continues to be a live issue for employers, despite the introduction of the statutory dispute resolution procedures in October 2004, which the Government promised would resolve disputes in the workplace, and despite the alleged drop in Tribunal cases. We provide a round-up of recent cases on constructive dismissal and redundancy. We report on the first cases on the statutory procedures and some interesting cases on Unfair Dismissal. Can an employer dismiss an employee because of his or personality? Can an employee with less than 1 year's service bring a claim for Unfair Dismissal? Contents Tribunal cases fall... 1 Dismissals in the 11th hour 1 Eavesdropping 3 Constructive Dismissal Round-up 4 Impact of the statutory grievance procedures 5 Collective redundancy update 7 Compromise agreements a clean break 8 Who to contact 8 Noticeboard Dismissal without notice In the Court of Appeal case Virgin Net v Harper (2003), Ms Harper was dismissed without her contractual notice before she had acquired 1 year's service. She tried to get around the 1 year requirement by bringing a claim for breach of contract for damages for "loss of the chance" to claim Unfair Dismissal. She claimed that had she been given her contractual notice she would have had her year's service and would have been able to claim Unfair Dismissal. The Court rejected her claim. It held that the 1 year qualifying period had been set by Parliament and it was not intended that employees could circumvent this by bringing claims for breach of contract. Employees dismissed without notice in their first year of employment cannot claim compensation for Unfair Dismissal on the basis that, if their notice were added to their service, they would qualify for Unfair Dismissal rights. Failure to follow a contractual disciplinary procedure More recently, in The Wise Group -vMitchell (2005), Mitchell (“M”) was dismissed by The Wise Group (“TWG”) without notice in breach of contract just short of 1 year's service. She tried to get around the 1 year threshold by bringing a claim for breach of contract arguing that, had TWG gone through the contractual disciplinary procedure before dismissing her, she would have had 1 year's service and could have brought an Unfair Dismissal claim. The Tribunal, following an earlier EAT case on similar facts, Raspin -v- United News Shops Limited (1999), awarded damages to M for the loss of the chance to bring a claim for Unfair Dismissal. 2 SPRING 2006 TWG appealed. The EAT, following the Court of Appeal in Virgin Net v Harper, upheld the appeal. M did not have the qualifying service to bring a statutory claim for Unfair Dismissal. She could not then bring a claim for breach of contract to get round this. M was, however, entitled to damages for the time it would have taken for the disciplinary process to have been completed. dismissed just short of a year's service in breach of a contractual disciplinary procedure cannot claim damages for loss of a chance to claim Unfair Dismissal. Dismissal at 51 Weeks Employers should never leave it until the last minute to dismiss. Under the Employment Rights Act 1996, employees are entitled to add on their 1 week's statutory notice (for the purpose of calculating their length of service for unfair dismissal purposes) even if they are dismissed with a payment in lieu of their contractual notice, unless they are dismissed without notice for gross misconduct. Employees To avoid a breach of contract claim employers should complete contractual disciplinary procedures in good time. Employees dismissed at 51 weeks can claim Unfair Dismissal! www.klng.com EAVESDROPPING Personality Dismissal Jackie Cuneen takes a call from a HR Manager. HR: We have a middle manager. He has been with us for about 3 years. He is a really disruptive influence. He is aggressive and rude to colleagues. He has strong technical skills, but we feel the company would be a more harmonious place to work without him. Can we dismiss him without ending up in the Tribunal? JC: As you know, employees with 1 year's service or more are protected from Unfair Dismissal. Therefore you must have a fair reason for dismissal and must follow a fair procedure. The 5 potentially fair reasons are capability, conduct, breach of a statutory requirement, redundancy or "some other substantial reason". Where an employee's personality is the issue it is not easy to determine whether it falls into the capability or conduct category. If it is capability due, for example, to inexperience then counselling or training should be offered before the disciplinary procedure is initiated. If it is conduct due, for example, to the intransigence of the employee, then appropriate warnings should be issued under the disciplinary procedure. there may be a third way forward. A key aspect of this case was whether an individual's disruptive personality was an issue of conduct or capability. Mr Perkin ("P") was the director of finance at an NHS Trust. The Tribunal acknowledged that "no criticism whatever could be made or was made of P's technical competence or his integrity". However, "the difficulties that gave rise to the matters which led to his dismissal were his personality, inter-relation with colleagues and management style". The Court of Appeal ruled that a dismissal as a result of an employee's difficult personality was a potentially fair dismissal for "some other substantial reason", not conduct or capability. P did not help his case as during the Tribunal process he hurled personal abuse at the Chairman of the NHS Trust and other employee witnesses, thus demonstrating to the Court an irretrievable breakdown in the working relationship. The breakdown represented the required "substantial reason" allowing his employer to dismiss him without previous warning. HR: Thanks, that's very helpful. To be honest we've got a couple of other employees whose personalities don’t really gel with their teams. Perhaps we can use this precedent in their cases! JC: Tempting no doubt, but I would be extremely careful. What the Court of Appeal is saying is that where the personality of a senior manager triggers a serious breakdown of trust and confidence, an employer can justifiably dismiss the manager without applying normal conduct or capability procedures. They are not giving employers a licence to dismiss an under-performing manager, who is simply difficult to work with, without warning him. As such, the Perkins decision needs to be treated with caution. HR: All I know is the effect this is having on our business. What do we do? JC: Well, following the decision in Perkin v St Georges Healthcare Trust [2005] a recent Court of Appeal case, SPRING 2006 3 Noticeboard Constructive dismissal round-up The Tribunals and Courts have recently considered a number of cases relating to constructive dismissal. Constructive dismissal can be something of a minefield and decisions such as Owens, over the page, show just how hard it can be for employees and employers alike to assess whether a situation could actually lead to a successful constructive dismissal claim. confidence by its proposed changes to L's contract. However, the Employment Appeal Tribunal ("EAT") overturned this decision. K had merely given L lawful notice to terminate his contract of employment. Therefore, there had been no fundamental breach of contract committed by K. L had in effect "jumped too soon". In Practice: Back to basics There are 3 basic elements to constructive dismissal: A fundamental breach of an express or implied term of the employment contract by the employer; The employee must resign ( with or without notice) in response to the breach; and The resignation must be without delay. Changing working hours In Kerry Foods v Lynch (2005), Lynch ("L") was employed by Kerry Foods ("K") as a manager. K wanted to bring L's contract into line with other managers and sought to increase L's days of work from 5 to 6 per week and decrease his holiday entitlement from 25 to 19 days per year. L opposed the changes. K wrote to L notifying him that, if he did not accept the changes, his employment would be terminated and he would be re-engaged on a new contract. Before K could carry out this threat L resigned and brought a claim for constructive dismissal. The Tribunal found that L had been constructively dismissed. K had breached the implied term of trust and 4 SPRING 2006 If an employee does not agree to a change in his contract and there is no contractual right to impose the change, the employer will have to give notice terminating the old contract and issue a new contract to commence on the expiry of the old contract. The risk is, however, that the employer is exposed to claims for Unfair Dismissal. For example, if L had waited for the termination of the old contract, he could have brought a claim for unfair dismissal rather than constructive dismissal. Employers have a defence to a claim for Unfair Dismissal if they can show that the dismissal was for "some other substantial reason" i.e. there was a substantive reason for imposing the change and a fair procedure was followed before terminating the contract, i.e. consultation had taken place. Changing the job The EAT considered constructive dismissal again in Land Securities Trillium Ltd v Thornley (2005). Thornley ("T") was employed as an architect by the BBC in 1990. Her contract of employment included a flexibility clause which stated that "you will perform… all the duties of this post and any other post you may subsequently hold…". In 2002, T's employment was transferred to Land Securities Trillium ("LST"). LST proposed to restructure T's department. T raised concerns about the restructuring and in particular the fact that, if she was made senior architect, she would be performing a managing role rather than undertaking architectural work herself. T argued that, by virtue of the changes to her job, her role was redundant. LST responded that the changes to her job description were not sufficient to amount to redundancy. T resigned and claimed constructive dismissal. The Tribunal upheld T's claim, finding that the imposition of a new job title fundamentally breached the terms of T's contract and required T to "cease doing her principal job and take up a new one". The flexibility clause in T's contract did not entitle LST to change T's role entirely so that the effect would be to de-skill her. The EAT upheld this decision. The flexibility clause did not give the employer carte blanche to require T to undertake any duties they wished her to perform. In Practice: Employers should make sure that the employee's job description is carefully defined to provide sufficient flexibility. Flexible duties clauses in contracts are useful if employers want to impose minor changes to the job or want the employee to take on related duties. However employers should not rely on these clauses to impose significant changes to an employee's job. www.klng.com Resignation in response to breach In Owens v Wealden District Council (2005), another EAT case, Owens ("O") resigned from her employment with Wealden District Council ("W") citing the intolerable behaviour she had experienced from colleagues and the doubt that had been cast on her professional integrity by her employer. When invited to withdraw her notice by W, O refused to do so but said she was prepared to extend her notice period by 2 weeks. O subsequently claimed constructive dismissal. W resisted the claim and reasoned that O had affirmed her contract of employment by extending her notice period and O could not claim that W's treatment of her was a fundamental breach if she was prepared to continue working for W. she was instead affirming her earlier acceptance of W's alleged breach of contract. The Tribunal agreed. O was not constructively dismissed. The serving of a 2 month notice period and a further 2 week extension was a considerable delay and, therefore, not a response to a fundamental breach of contract. In Practice: The EAT disagreed and held that the giving of notice did not preclude O from demonstrating constructive dismissal. O had given notice promptly upon W's alleged breach of contract. Furthermore the 2 week extension had been mutually agreed and O had made it clear that she would not withdraw her notice. Far from affirming the contract, Employees normally resign without notice when claiming constructive dismissal, but employers should not assume that, just because an employee resigns on notice, this will defeat any future claim for constructive dismissal. However, serving a lengthy notice period may be fatal to the employee's claim depending upon the type of alleged breach. Each case will depend upon its facts. Impact of the statutory grievance procedures Since 1 October 2004, it has been compulsory for employers to put in place the statutory dismissal and disciplinary and grievance procedures set out in the Employment Act ("EA") 2002. We look at the first cases on this and how the procedures apply in the context of constructive dismissals. Firstly, a reminder of the basics: Grievance A grievance is a "complaint by an employee about action which his employer has taken or is contemplating taking in relation to him". For example, a complaint that the employer has breached the employment contract. provided then an additional sum of 2 to 4 weeks' pay (currently capped at £290) can be awarded to the employee in any subsequent Tribunal claim. parties have agreed in writing to use the MGP which is as follows: Step 1: statement of grievance Step 2: written response Statutory grievance procedures Compensation uplift The EA sets out 2 statutory grievance procedures (GPs). The Standard Grievance Procedure (SGP) If the employee is still in employment then the SGP should apply: Step 1: statement of grievance Step 2: meeting Step 3: right of appeal If the employee or the employer fail to comply with the procedures, then the Tribunal can either increase or decrease any compensation awarded by 10-50%. In a constructive dismissal claim, this only applies to the compensatory award (which is currently capped at £58,400) and not the basic award. There is no uplift above the cap. Time limits Statement of terms and conditions of employment Details of the procedures should be provided in the statement of terms and conditions of employment within 2 months of the commencement of employment. If this information is not Modified Grievance Procedure (MGP) Alternatively, the MGP generally applies where the employee has ceased to be employed and at the time of dismissal, the grievance had either not been raised or had been raised but the SGP had not been completed and the An employee normally has 3 months from dismissal to bring a claim for constructive dismissal. An employee cannot generally bring a claim for constructive dismissal unless he has sent a written statement of grievance to the SPRING 2006 5 Noticeboard employer and has waited 28 days. The grievance must be sent within 3 months of dismissal. When the grievance is sent to the employer this will automatically result in the extension of the 3 month time limit to bring a claim in the Tribunal by a further 3 months. Where the employee has (wrongly) submitted a claim to the Tribunal within the normal 3 month limit without sending the statement of grievance or has sent a written grievance but has waited fewer than 28 days before submitting the claim, the employee will have a second bite at the cherry as there will usually be time to send the employer a written statement of grievance and/or wait 28 days before resubmitting the claim. Recent cases In Tudor v Lowbirch Ltd (25 July 2005), an employee resigned by letter, citing lack of trust by the employer as the reason. Several weeks later she wrote to the employer threatening constructive dismissal. The letter stated that her position had become untenable because of her employer's treatment. The letter did not state that it was a grievance. The employer wrote to ask if she was raising a grievance, but the employee did not respond. The employer then invited her to a meeting, which she did not attend. The Tribunal held that the letter threatening constructive dismissal qualified as a written statement of grievance and that her claim could therefore proceed. There was no need for the letter to pre-date her resignation. There was no need for her to use the word "grievance". However, her failure to attend the meeting is 6 SPRING 2006 likely to have an impact in respect of compensation if her claim succeeds. In Cooke v Secure Move Property Services Ltd (3 May 2005), an employee resigned in the midst of disciplinary proceedings which he thought were "biased", because he thought he was to be dismissed. He brought a claim for constructive dismissal. The Tribunal held that he did not need to raise a grievance under the statutory grievance procedure because the claim related to contemplated dismissal or disciplinary action and, therefore, fell outside the scope of the grievance procedures. In the alternative, a letter the employee had written to his employer alleging bias in the conduct of a disciplinary procedure would have constituted a statement of grievance. There was no requirement that Mr Cooke should have specifically used the word "grievance" or referred to the grievance procedure. In Aspland v Mark Warner Ltd (2005), the Tribunal held that a solicitor's letter before action did amount to the raising of a grievance for the purposes of the statutory grievance procedures and so the claim should be admitted. A grievance sent by the employee's solicitor to the employer or its solicitor would be sufficient. The fact that the letter did not expressly refer to invoking the internal grievance procedure did not mean that it could not amount to a statement of grievance. The case has been appealed to the EAT. In practice Employees must raise a grievance before running off to the Tribunal to claim constructive dismissal. Employers, therefore, have a chance to resolve complaints outside the Tribunal. If employees fail to initiate or complete the grievance procedures within the proper time frame they may be barred from bringing a constructive dismissal claim or any compensation awarded to them can be reduced. Employers must have the procedures in place and communicate these to employees. The bad news for employers is that they need to be aware that any correspondence from the employee could constitute a grievance even though the correspondence does not specify this.The test appears to be easily satisfied. www.klng.com Collective redundancy update There have been a string of recent cases concerning collective redundancies and (unfortunately for employers) substantial protective awards are being granted to employees to punish their employers for breaching collective redundancy requirements. Employers undertaking collective redundancies must comply with these requirements if they want to avoid such awards. The Basics An employer proposing to make 20 or more employees redundant within a 90 day period has to comply with the obligations contained in section 188 (1) of the Trade Union and Labour Relations (Consolidation) Act 1992 (the "Act"). The employer must consult with Trade Union representatives (if there is a Trade Union) or employee representatives elected under the Act and supply certain information prescribed in the Act to them. The minimum consultation period before an employee can be made redundant is 90 days if 100 or more employees are to be made redundant or 30 days where there are between 20 and 99 employees. Protective Awards Employees may bring a claim to a Tribunal where the employer has failed to comply with the Act. The award is a maximum of 90 days' uncapped pay per employee. In Susie Radin Ltd v GMB (2005), the EAT upheld the Tribunal's decision to award 90 days' pay to each affected employee for failure by the employer to carry out genuine consultation. The EAT confirmed that the award is to provide a sanction for an employer's breach of its obligations. There does not have to be actual financial loss suffered by an employee. In Smith v Cherry Lewis (2005), the Tribunal made no protective award against an employer despite its failure to comply with the Act. The Tribunal decided that a protective award would be an ineffective sanction because the employer was insolvent. The EAT overturned the Tribunal and reminded it that it must focus on the seriousness of the default not the employer's ability to pay. The EAT in Amicus v GBS Tooling (2005) confirmed that Tribunals should consider the seriousness of the employer's breach of the Act when deciding what protective award to make but should also consider any mitigating circumstances. GBS had kept the trade union informed of the redundancies before it became insolvent and so a reduction from the maximum 90 days was justified. In Cranwick Country Food plc v GMB (2005), the Tribunal found that Cranwick had carried out "minimal" consultation with regard to mitigating the consequences of the dismissal. They had provided outplacement assistance and financial advice. The Tribunal awarded 70 days' compensation to each employee because Cranwick did involve the Union in some discussions regarding mitigation of the consequences of the dismissals. The 70 day award was not reduced further because the Tribunal considered that Cranwick had "totally avoided its duty to consult with the representatives of the employees with regard to ways of avoiding dismissals and reducing their number". SPRING 2006 7 Noticeboard Travellers’ Checks Compromise agreements - a "clean break"? Many employers will be familiar with compromise agreements. Essentially, a compromise agreement is a legally binding agreement between the employer and the employee whereby the employee agrees to waive claims he or she may have arising out of the employment relationship and/or its termination, often in return for payment. A compromise agreement must be in writing and must comply with certain statutory requirements set out under section 203 of the Employment Rights Act 1996 (ERA). The benefit for an employer is that it stops the employee bringing the specified claims before the Employment Tribunal. However, the recent Court of Appeal decisions in University of East London v Hinton (2005) and Hilton UK Hotels v McNaughton (2005) have called into question whether an employer can be assured of a clean break. In Hinton, an employee could bring a claim for whistle blowing despite entering into a compromise agreement because it did not specifically list a claim under s. 47B (the relevant whistle blowing provisions) of the ERA. In McNaughton, an employee could bring a claim under the Equal Pay Act 1970, despite entering into a compromise agreement, as she only discovered the existence of this right subsequently when she "read an article in a newspaper". The compromise agreement was limited to claims which the employee "believes he or she has at that date". In practice "One made earlier" will not do. Now more than ever employers need to take care and seek legal advice in the drafting of compromise agreements. Employers should: carefully consider (with their advisors) what claims could arise out of the particular circumstances and tailor the agreement to these claims; include a warranty from the employee confirming that the claims listed are the only claims that he or she has and he or she has received legal advice on this; include a requirement by the employee to pay back the settlement payment if they institute claims or defer part or all of the payment for 3 months when the limitation period for bringing most employment claims will have expired. Guidance The Courts gave the following guidance on the drafting of compromise agreements: A "blanket agreement " simply signing away all an employee's Tribunal rights will not be effective. The particular or potential claims covered by the agreement must be identified, either by generic description or by reference to the section of the statute giving rise to the claim. For example, for an Unfair Dismissal claim, it would not suffice to simply refer to a claim arising under the ERA as this could cover any number of different claims. Despite these cases, if drafted correctly, a compromise agreement can eliminate the scope for many claims to be brought, thereby avoiding the time and expense of a Tribunal claim. Who to Contact Kirkpatrick & Lockhart For further information please contact: Nicholson Graham LLP Paul Callegari pcallegari@klng.com Lisa Goodyear T: +44 (0)20 7360 8194 lgoodyear@klng.com 110 Cannon Street T: +44 (0)20 7360 8256 London EC4N 6AR www.klng.com Jackie Cuneen jcuneen@klng.com T: +44 (0)20 7360 8184 Tom Solesbury tsolesbury@klng.com T: +44 (0)20 7648 9000 T: +44 (0)20 7360 8175 F: +44 (0)20 7648 9001 K&LNG represents entrepreneurs, growth and middle market companies, capital markets participants and leading FORTUNE 100 and FTSE 100 global companies nationally and internationally. K&LNG is a combination of two limited liability partnerships, each named Kirkpatrick & Lockhart Nicholson Graham LLP, one qualifed in Delaware, U.S.A. and practicing from offices in Boston, Dallas, Harrisburg, Los Angeles, Miami, Newark, New York, Palo Alto, Pittsburgh, San Francisco and Washington and one incorporated in England practicing from the London office. 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