OCTOBER 2004 CORPORATE LEGAL TIMES 51 CORPORATE LEGAL TIMES the Roundtable Sponsored By Preston Gates & Ellis THE CHINA GAME The Obstacles, Challenges And Rewards Of Doing Business In The People’s Republic Of China I IF YOUR COMPANY has yet to devise a game plan to tap into China’s markets, then it’s doomed to fail. At least that’s what some experts would have you believe. There’s little doubt China is the market of the future. It’s a country teeming with investment opportunities for those with a little bit of money and a lot of moxie. It’s brimming with cheap labor and a sophisticated and technologically savvy white-collar workforce. It offers a potential market of 1.2 billion people and a rapidly growing middle class that is eager to spend its money on Western wares. It also is a country dedicated to tearing down the barriers that have made foreign investment in China’s most lucrative markets impossible until now. For instance, Europe’s HSBC Holdings recently sealed a deal in which it acquired a 19.9 percent stake in China’s Bank of Communications. This deal follows on the heels of U.S.-based Newbridge Captial’s May acquisition of a stake in Shenzen Development Bank. The Chinese government never would have approved either deal a few years ago. Although most of the remaining barriers to foreign investment are crumbling, and China’s economy seems poised for explosive growth, companies still should proceed cautiously. “Whether or not you should invest in China depends on what industry you are in,” says David Tang, a partner in Preston Gates & Ellis’ Seattle office. “You need to do a careful analysis of what it is you hope to gain. I don’t think it’s possible to say across the board that it’s a good time or not to invest.” For instance, telecom, retail, information technology and distribution still are restricted markets. In addition, China has a host of regulatory, legal and cultural barriers that can quickly sour a potentially lucrative deal. Another problem is that Western companies often go into China with the belief that they will make a killing overnight. “I call it the billion sock phenomenon,” Tang says. “American companies think that if they can just sell one sock to half of China’s population, they will have it made. It doesn’t work like that.” Tang recently moderated a roundtable for Corporate Legal Times and asked a group of experts on the frontlines of foreign investment in China to explain how it does work. What follows is a captivating discussion of both the dangers and opportunities awaiting foreign investors in the People’s Republic of China. —Robert Vosper THE ROUNDTABLE Pictured from left: Jack Hennessy, Fengming Liu, Tim Punke, Edith Shih, David Tang, Richard Waysdorf, Jim Wu Moderated by David Tang, Preston Gates & Ellis Tang, Preston Gates: What has been your experience with investing in restricted industries? David Tang, Preston Gates: Give me your thoughts on foreign investment trends in China, and where you see investments going. Jim Wu, Yahoo! Inc.: Internet media is highly regulated and extremely restricted. We are coming into China as a strategic investor, rather than a pure investor. If we can’t go into a market through the front door, we will try investing in ancillary businesses. China is opening up quickly in some industries and slowly in others. The one thing you have to be aware of is that as you enter these restricted areas, they aren’t as restricted for local competitors. Jack Hennessy, Baring Private Equity Partners Asia: We’ve seen China shift from a low-cost manufacturing base for exporting to an economy in which people actually are investing in order to sell products in China. Taking a 10-year view, we see China as one of the top five world economies. That means all the foreign investment going into China is mostly for domestic market access as opposed to export access. Edith Shih, Hutchison Whampoa Ltd.: The big trend I see is that restricted areas such as banking are opening up. The telecom sector is still restricted but everybody is waiting for the opportunity to get involved in it. The other general areas of investment include property development, retail and infrastructure. Hennessy, Baring: As a general rule, we don’t invest in regulated or even newly deregulated industries. Unlike Yahoo!, we don’t have to invest in a specific sector. So we prefer to focus on high-growth sectors rather than taking the risk that an industry may not deregulate in the way we originally thought. Shih, Hutchison Whampoa: That’s interesting, because I would have thought you would want to be the first in the market. Hennessy, Baring: We are very risk averse. Capital preservation is very important to us. And even though the reward may be higher by going into deregulated markets, there’s also the risk of capital loss. And capital loss is something that we avoid at all costs. Wu, Yahoo!: When people think of China they think of it as one market. That’s not true. It’s Beijing; it’s the southern province; it’s Shanghai. Every region is very different and each has its own competitive landscape and regulations. Some are a little more restrictive and some are a little more lax. Richard Waysdorf, Starz Encore Group: We are in a very restricted area, but we believe it offers tremendous growth. We are delivering Western television programming, and the demand is huge. The rewards can be huge because the market is just so great. Waysdorf, Starz Encore: And then it comes down to the relationships you have. You have to prove yourself over the years as someone the government can rely on to do what they want you to do. We’ve been doing this for eight years, so they know we aren’t trying to implant evil thoughts into the populace. Our goal is never to run along the edge of what they would like to keep out. We strive to provide programming that people want to watch, and that we can sell advertising against, while staying in compliance. Timothy Punke, U.S. Senate Finance Committee: We are hearing a lot more success stories, particularly from larger companies. And that’s because people are managing their expectations better. When you look back at the 1980s and 1990s, there were such high expectations for what was going to happen in China. Companies now understand reform will be gradual. They also realize that they are not dealing with a country of 1.2 billion consumers. They are really dealing with a middle class of maybe 200 million consumers. Fengming Liu, Microsoft Corp.: Just a comment on the investment trade. You have a huge talent pool in China, which supplies more talent in the technology area than any other country. As a result, a lot of high-tech companies are investing in China and building R&D centers there. We have CORPORATE LEGAL TIMES the Roundtable CORPORATE LEGAL TIMES 52 OCTOBER 2004 Sponsored By Preston Gates & Ellis some of the best computer-science researchers in China today, and our research facility there is recognized as one of the best facilities anywhere. Anytime Bill Gates talks about the China research facility, he is just glowing. The Talent Hunt Tang, Preston Gates: Is it easy to find management expertise in China? From day one, you need to get your executives to understand what doing business in China is all about—and what your people are doing out there. bridge back to the mothership, especially now with the corporate governance situation that exists in the United States. Liu, Microsoft: China has a lot of cheap labor, especially in the technical area. It can be even more economical to shift work to China than India. But the new and higher level of managers—the product managers, and program-design managers—tend to be more expensive. This is something China needs to address, otherwise it will become less competitive. Hennessy, Baring: We’ve had far better performance with local people just because they tend to be very cost conscious. First and foremost, they manage for profitability. Having said that, we do generally like managers who have had the benefit of training at an international company. It’s a benefit to know they understand the importance of internal audits, control systems and quality control. It also gives us more confidence if the company is exporting offshore to a company, such as Ford, which is the most disciplined purchaser in the world. If a Chinese company is able to fit within their supply constraints, it’s clearly at an international level of management. Tang, Preston Gates: Are you seeing dif- ference between the business-school graduates coming out of China these days versus those who have been around for, say, 20 years? reforms in order to implement WTO obligations. It had to liberalize for 7,000 goods and eliminate non-tariff barriers on more than 600 products. And the government deserves credit for the progress the country has made. But there are huge obstacles still in trading rights and distribution that create huge problems for a company that’s trying to do business in China. Standard Barriers Tang, Preston Gates: Is it a problem that China often sets very different standards in various industries? Liu, Microsoft: China’s standards have increasingly become an issue for a lot of companies—in part because the standards are new and the people who draft them are new. But China’s regulators are learning from the international community. I am very happy to see China becoming more flexible. The Wi-Fi standards are a perfect example. We had huge issues and then all of the sudden, China and the U.S. sat down together and decided it was best to settle the issue. That’s very encouraging. Also, China has begun to ask for feedback and input from foreign companies. Shih, Hutchison Whampoa: We should look at China from its point of view. We can say that they’re not up to par, but China is the largest country in the world, so why can’t it set its own standards? We should give China a bit more consideration in light of what it has gone through in the past. There has been a lot of improvement in how they deal with us. When we first went to China to borrow, they had a standard two-page loan document that you couldn’t change. So we wiggled our way in by adding supplements. It’s an uphill battle, but they are receptive to CHINA BY THE NUMBERS • As of July, China’s population was about 1.3 billion. • 744 million people were employed in China at the end of 2003, about 7 million more than the previous year. • China’s Ministry of Commerce approved 41,081 foreign direct invested enterprises in 2003, an increase of 20 percent from 2002. • Between January and June, the Ministry approved 21,688 new foreign funded enterprises, an increase of 15 percent from the same period in 2003. • In 2003, trade between U.S. and China totaled about $126 billion, an increase of 30 percent from the previous year. Sources: Ministry of Commerce, China; CIA World Factbook; US-China Business Council; and news reports —Jim Wu Associate GC, International Yahoo! Inc. Liu, Microsoft: In my experience, the Chinese managers are at a much higher level compared to 10 or 15 years ago. Tang, Preston Gates: Any other hurdles Wu, Yahoo!: It is a bit easier if you are looking for R&D talent. In terms of management, local talent may not be accustomed to the Western way of doing things. But you need local managers to run your business because they know the market. On the other hand, you need enough of a GROWTH IN FOREIGN DIRECT INVESTMENT 2002 34,171 82.8 Number Of Projects Approved Contracted Investment ($ billion) 2003 41,081 115.1 that may be particular to setting up operations in China? Punke, U.S. Senate: It’s interesting to note the progress that has been made in China. For example, the country had to make something like 700 individual legal Percent Change 20 39 Source: Ministry of Commerce, China TOP 10 COUNTRIES/TERRITORIES INVESTING IN CHINA (2003) Number Of Total Of Contracts Contracts ($ million) Hong Kong 13,633 40,708 Virgin Islands 2,218 12,664 Japan 3,254 7,955 South Korea 4,920 9,177 United States 4,060 10,161 Taiwan 4,495 8,558 Singapore 1,144 3,419 Western Samoa 678 2,584 Cayman Islands 217 1,695 Germany 451 1,391 Total Utilized ($ million) 17,700 5,777 5,054 4,489 4,199 3,377 2,058 986 866 857 Source: Ministry of Commerce, China The piracy rate for software in China is 92 percent—the highest in the world. ANNUAL PERCENTAGE GROWTH OF CHINA’S GDP 13.4 12.6 10.5 9.6 8.6 —Tim Punke Chief International Trade Counsel Senate Finance Committee 9.1 7.8 8.0 7.1 7.5 8.8 8.0 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004* * Estimate Source: Asia Pacific Consensus Forecasts OCTOBER 2004 CORPORATE LEGAL TIMES 53 Punke, U.S. Senate: You’re absolutely right that we have to give China credit where credit is due. And I think it’s fine if China wants to set its own standards, as long as those standards aren’t overly protectionist or unnecessarily inflict damage on common trades. The local firms are as well-versed and sophisticated as any law firms in the United States. Tang, Preston Gates: Edith [Shih] and Jack [Hennessy], since both of your companies are based outside the United States, do you have a different perspective on this? Hennessy, Baring: For us it is an opportunity. We are investing in Chinese companies that are number one or number two in whatever niche market they operate. And if there is some uniqueness about the domestic market, such as standards, that’s an opportunity because we’re able to be the market leaders in the industry. Though, I would add that’s all fine for companies that are focusing on the domestic Chinese market, but it will be very hard for them to become dominant global brands if they don’t have the same standards as the rest of the world. Executive Lessons Tang, Preston Gates: How do you get the executives back home to understand these issues? Liu, Microsoft: It happens on a daily basis. For example, I have a daily conversation —Richard Waysdorf VP, Business Affairs Starz Encore Group Preston Gates & Ellis CORPORATE LEGAL TIMES understanding what the client’s requirements are, and what the outside world is doing. They are trying very hard, and we should all give them a little bit more leeway. the Roundtable Sponsored By The other thing is that you need to look at China as long-term investment. You are not going to get returns in the next three, five, or even 10 years. And in the short-term we have to grapple with a lot of difficulties. Friends In High Places Tang, Preston Gates: How do personal with my business managers regarding IP rights (IPR) in China because many of our executives are extremely concerned about IP. They’re worried that Chinese testers will leak source code, or will go to work for a competitor, for instance. They want to know what laws can help prevent those types of things. And they want to know how China will enforce them. One of the things I tell them is that nothing is 100 percent sure. If you are looking for 100 percent assurance that your IP will be protected, you will never be able to do business in China. So you have to determine whether the reward is bigger than the risk. And then you make a decision. But the courts in China are thinking about the international ramifications of its decisions on these types of matters. China would like to be seen as a player in the international arena. Tang, Preston Gates: How do you make Shih, Hutchison Whampoa: You know, we are still viewed as foreigners even though Hong Kong is now part of China. But the fact that we’re yellow-faced, the fact that we’re just next door, hopefully helps a little bit. those translations, Jim [Wu]? Wu, Yahoo!: A big part of that process is educating the mothership on how to view these things. The United States has to understand that China has very vague regulations. That’s the reality of the market. ROUNDTABLE BIOS JACK HENNESSY is a partner in the San Francisco office of Baring Private Equity Partners Asia. Previously, Hennessy was a general partner with Allen & Buckeridge in Australia. DAVID K. Y. TANG is a partner in the Seattle office of Preston Gates & Ellis. He concentrates his practice in the areas of foreign investment matters, international commercial transactions, venture financing, and real estate and security financing. FENGMING LIU is general manager of Microsoft Corp.’s China Office, located in Redmond, Wash. Previously, he was Microsoft’s chief legal counsel in China. Prior to joining Microsoft, Liu was a partner in Davis Wright Tremaine’s China practice. RICHARD WAYSDORF is vice president of business affairs and affiliate relations for Englewood, Colo.-based Starz Encore Group. In addition, he serves as chief legal counsel for Encore International Inc., the company’s East Asian arm. TIM PUNKE is chief international trade counsel to the democratic staff of the Senate Finance Committee. Previously, he served as international economic policy adviser to the White House National Economic Council. JIM WU is vice president and associate general counsel, international M&A at Yahoo! Inc. Previously, Wu was director of corporate development for the company’s operations in North Asia. Prior to joining Yahoo!, Wu was a partner at Preston Gates & Ellis. EDITH SHIH is head group general counsel and company secretary of Hong Kong-based Hutchison Whampoa Ltd. She is also executive director of Hutchison Harbour Ring Ltd. and Hutchison International Ltd. relationships impact the way you do business, and how does that impact the way certain regulations are enforced? For information about participating in or hosting a Roundtable, please contact: Robert Vosper Executive Editor Corporate Legal Times All Photos by 312.651.0366 William Stickney rvosper@cltmag.com Liu, Microsoft: Relationships do play a bigger role than perhaps they do in the West. It can help you work through some of the ambiguities. For instance, I will go to the person who drafted the laws and say, “What was the reason you put in that language?” In that sense, it does play a role. But I always advise people that relationships in China are critical, but not sufficient to be successful. Tang, Preston Gates: Richard [Waysdorf], it’s surprising that you can do business in an area that is so restricted. I suspect the fact that you were able to work with people to accomplish business goals, regardless of the rules, played some role in your decision to do business in China. I don’t see much of a difference between local law firms and the ones we use outside of China. —Edith Shih General Counsel Hutchison Whampoa Ltd. Waysdorf, Starz Encore: Well, I want to be clear. We operate within the rules. When we first got involved in bringing Western programming into China, a lot of it was based on relationships. It certainly helped that the founder of our company was born in Shanghai and spent 12 years there. Relationships are especially important in this area where there are a lot of rules. It’s really all about trust. CORPORATE LEGAL TIMES the Roundtable CORPORATE LEGAL TIMES 54 OCTOBER 2004 Sponsored By Preston Gates & Ellis That means showing officials that you are going to do the right thing. We’re good people, and we’re going to treat this venture in the way that the Chinese want it to be treated. We’re not just out there to get every nickel out of this thing that we can, but really to help accomplish their goals and respect those goals. Liu, Microsoft: It is essentially the value proposition. Personal relationships really help on the communication side. But if you don’t have value proposition, you can have the greatest relationship with the person in charge, but they’re not going to bend the rules for you. Shih, Hutchison Whampoa: If they did, you wouldn’t want to get involved. Liu, Microsoft: Right. Shih, Hutchison Whampoa: When we first started, all the government asked was, “What are you giving me?” Investors gave and gave believing they would eventually get a return. When we first went into China the terms of the agreements we were subject to were outrageous. That is changing. They are learning very fast and trying very hard. Punke, U.S. Senate: We always hear that relationships are important, but few companies will approach the government directly when they have a problem. When a company comes to the government with a problem, it’s always through their associations. Individual companies never want to write a letter complaining about a specific problem because they fear retaliation. Anytime Bill Gates talks about the China research facility, he is just glowing. Liu, Microsoft: One thing I wanted to add is that headquarters often doesn’t understand that building relationships in China doesn’t always guarantee success. You need to convince them that you have a proposition that is good for them. One of the things we have done is organize trips for our executives so they can meet officials and see the marketplace. Advice from a government official or a Chinese professor will resonate with them more than my advice. Wu, Yahoo!: And these meetings have to be done on a regular basis to avoid the lost-in-translation situation. From day one, you need to get your executives to understand what doing business in China is all about—and what your people are doing out there. Finding Legal Help Tang, Preston Gates: Let’s switch gears a little. Does China have the same types of services that we have in the United States in terms of accountants, investigators and advisers? How hard is it, for instance, to do due diligence in China? Hennessy, Baring: I would say the duediligence process that we use in China is more detailed than in the United States. There is a relatively small supply of capital in China, and a high demand for it. As a result, we can get three to six month exclusivity periods on deals. That is unheard of in the United States. So, we take a lot more time to do due diligence—not only on the target company, but also on the company’s suppliers and customers. The one thing you have to be aware of is that as you enter these restricted areas, they aren’t as restricted for local competitors. —Jim Wu VP and Associate GC Yahoo! Inc. —Fengming Liu General Manager Microsoft Corp. Tang, Preston Gates: And how do you do that? Hennessy, Baring: Services in China have evolved dramatically over the past seven years. The biggest problem is the cost of doing due diligence. Service providers charge a premium for their work, which makes the cost of doing a transaction much higher. Wu, Yahoo!: I would add that the duediligence process probably starts a lot earlier—at the beginning of the exploration of various targets. And this is where your relationships come in. You go through your other relationships and third parties to find the information you need on the target company. You have to start early and prepare for a long process. Also, the court system is unpredictable and contracts don’t mean as much as they do in the U.S. So you need to know whom you are dealing with, and that needs to start early on. Shih, Hutchison Whampoa: The professional service providers are there. And I must say the quality of those services is tremendous. For instance, I don’t see much of a difference between local law firms and the ones we use outside of China. The service level is comparable to what we get anywhere else. Waysdorf, Starz Encore: We employ Chinese firms and foreign law firms operating in China. We rely on both for overlapping advice. Shih, Hutchison Whampoa: The local firms can give a very different perspective. We used to hire outside lawyers to manage the local lawyers. We don’t do that anymore. Waysdorf, Starz Encore: I don’t see any need for that. The local firms are as wellversed and sophisticated as any law firms in the United States. Tang, Preston Gates: What are some of the things for which you would use a local firm and not a U.S.-based firm? Waysdorf, Starz Encore: Well, anything from office leases to programming issues. Liu, Microsoft: There’s a legal requirement that some things must be done by a local firm. For instance, foreigners aren’t authorized to appear in court. Also, when a legal opinion on Chinese law is required, a Chinese law firm must issue it. Waysdorf, Starz Encore: Certainly for restricted industries where you need operating licenses and you have to deal with the local bureaus, you need local counsel to help. They know the officials they have to deal with, and what they’re thinking. Capital Gains Tang, Preston Gates: Let’s turn to the issue of capital markets. One of the traditional exit strategies for investors is an IPO. Does that apply to Chinese companies? Can you look to the capital market as a good means to exit an investment? Hennessy, Baring: The short answer is yes. Capital markets in China have developed dramatically over the past five years. In fact, we’ve had better liquidity on our investments in China than we’ve had anywhere else in Asia. In China, exit strategies take three forms. One is selling the company to a foreign multinational. And there is growing interest in that because the domestic market has become quite large. The second method is through an IPO. And the third, which is relatively new, is exiting through ADRs (American Depositary Receipts) here in the U.S. And there has been, particularly over the past few years, a larger appetite by U.S. investors to invest in high-growth domestic Chinese companies. One strategy I didn’t mention is listing on the domestic market. There still are significant restrictions that impact our liquidity as a foreign investor in taking OCTOBER 2004 CORPORATE LEGAL TIMES 55 Waysdorf, Starz: The more liquid the environment is, the more valuable the target becomes. That makes it more expensive for us to buy. As Jack [Hennessy] just said, I think there have been some positive developments, but there still is a lot of room for improvement. We take a lot more time to do due diligence—not only on the target company, but also on the company’s suppliers and customers. Liu, Microsoft: There certainly are Chinese companies that are beginning to get into the M&A space with share exchange. For instance, one company recently outsourced all of its IT support to a Chinese company in exchange for an equity share. I think it was something like 12 percent of their company. So that was an interesting exchange. —Jack Hennessy Partner Baring Private Equity Partners Preston Gates & Ellis CORPORATE LEGAL TIMES companies public on a Chinese exchange. As a result, we don’t view the domestic Chinese markets as a viable exit strategy. the Roundtable Sponsored By whole market. It’s not just a guy on the street corner selling a DVD. It’s a whole market. And some of these vendors rent those stalls from the government. Tang, Preston Gates: What’s the solution? Waysdorf, Starz Encore: One observation I have is that there is a lot of entrepreneurial activity and spirit in the Chinese market, and as a result, target company prefer cash. That way they can turn around and start another company, rather than being tied down and being incentivized by the acquirer’s equity, regardless of how much upside there is. Shih, Hutchison Whampoa: You’re quite right. Money in your pocket is more important than the upside. Liu, Microsoft: The Chinese marketplace is looking for long-term commitment with foreign companies. In the early days, the minimum term of a joint venture was 10 years. Investment bankers want out in two. There’s mismatch there. You should take a long-term approach to investment in China. thinking of listing on the U.S. exchanges have no choice but to comply. Often they have great names, but their internal books aren’t good enough. And they pick and choose some aspects of their business and repackage them in a way that qualifies under the law. the time. And, yes, you can walk through the streets of Shanghai or Beijing and find an array of pirated DVDs. It can be mindboggling. But at the same time that’s part of the business. It’s something that you just have to do your best to control. Hennessy, Baring: We actually get approached by a lot of companies that don’t even need our money, but like our ability to help them through the process. We go through that whole process of setting the company up such that we could list it or prepare it to be sold. Liu, Microsoft: Piracy is the single biggest obstacle for us in terms of doing business in China. And I believe Chinese piracy is substantially higher in the software business than many other countries. There is an 80 percent to 90 percent piracy rate of our operating system. The piracy rate for Office is even higher. So just think about the sheer numbers. If they could drop the piracy rate by 5 percent, our business would benefit tremendously. Despite all the piracy, we have faith the system will change. In addition, China is the second largest computer market. So we cannot afford to ignore it. And we need to do our part to educate the public and educate government officials about the importance of intellectual property protection. Unless the society recognizes the importance of IP, then it will be hard to change. IP Nightmares Tang, Preston Gates: Let me quickly turn Tang, Preston Gates: What are your observations in terms of how companies in China are dealing with the whole corporate governance issue? How do you see this developing? Liu, Microsoft: Chinese companies that are to the IP issues. We have heard that there are abuses in the market. Given the piracy risks, why are you still in the market? Waysdorf, Starz Encore: When all is said and done, there is piracy everywhere. DVDs are copied in the United States all Tang, Preston Gates: How have the laws changed? We are still viewed as foreigners even though Hong Kong is now part of China. —Edith Shih General Counsel Hutchison Whampoa Ltd. Liu, Microsoft: In the past 20 years, China has come a long way. But we need to educate the judges, the lawyers and the public. My view has always been that unless the Chinese copyright holders themselves begin to pressure the government, foreign copyright holders will not get 100 percent protection. That’s a process, and we, as a company, just determined that’s a risk that we need to take. Punke, U.S. Senate: Anywhere you do business there’s going to be piracy. But it’s so widespread and so bad in China. The piracy rate for software in China is 92 percent—the highest in the world. The frustrating part for many politicians is that you can walk down the street in China two blocks from your hotel and it’s right there in from of you, and there’s a Punke, U.S. Senate: The government needs to increase fines, strengthen criminal prosecution and lower the threshold for punishment. But that’s only going to happen with pressure from Chinese companies. Sound Advice Tang, Preston Gates: Let me bring the dis- cussion to a close. What one piece of advice would you give companies that are thinking of investing or doing business in China? Liu, Microsoft: The single most important thing is to do nothing drastically different than what you’ve been doing in the U.S. Waysdorf, Starz Encore: Have patience and take a long view. Don’t go into the market thinking you can take advantage of 1.2 billion consumers in less than a year. It’s a very exciting market but there will be times when it’s going to seem very frustrating and you have to keep in mind that long-term view. Wu, Yahoo!: I was going to say patience, too. The other thing is that you really need to find people you can trust. That’s the single most important thing. Punke, U.S. Senate: You need to stay involved with Washington. The U.S. can put a lot of pressure on China and they can get results. That is a direct result of companies coming to Washington, talking about their problems, and the government then putting pressure on those issues. It can be very useful. Shih, Hutchison Whampoa: That is different from what I would say. We are not Americans. You need to adapt to the Chinese culture and accept what it is. China is changing every day and is trying very hard to live up to the expectations of the outside world. You are very wrong if you think you can go there and change China so that you can make your money. Hennessy, Baring: My advice is to do a lot of due diligence. Investing in China is not a new phenomenon; it’s a popular one now, but not new. A lot of people have lost a lot of money in China and you can learn from their mistakes.