T h e A c a d e A m i n E c v P a r l o u j a t e i c o t s C n o e f n t t h e r e a F i n r d s S t T t u d w e o n Y t e S a r u c c e s s : s Executive Summary T h t e e c C o T i s n r d i l e j s e r r h a t o c r g n h s e A s o e t r a e a i e o t f r m o s t e a c U f i r , o n d l i a l v s a b e r e r o s e i r t h v i a t y l i i s e c i e f o a n W f t i p r i c b t i i e n l t i t y w w g p o j e C t t p r r n a u h h e m t p t d r s c n u o i i i t c w m r s n l e o s o d h t e e a t d v h c g e l d a o n g e r t g o n e e k i v i n h r s n - t o i l w l ) a s i U a e s 5 • - i i p t e o r a n f t t c n e i e C s h e e e c n f t i n t c t e h h r o e , r t i f f U a n l e n d p l r i t h s v o e h v n r e s e i t W a - t y r d o L i p t i r t - i n o b n r g e e a r A h w y c c t r , r - i A o t c s i i n a s f a g e e g d t e , e h r e m e i C n s i s s h i s e c u g n l a T r n i t r e r i c c c h h u r n s t l , a n u o n l m d o g a a S i n e n r n l y n c e a d n F i g i d r r s t Y e a r d s t u a i g h e o f n , t n i e s f o n d n o t i i y c s s r n u e n a a o r o b m r e n L a s i e s a k e p s e r l d s c o H a c i w , , o t s . g r t t o n n n i p e e a t g m d p r i u p w t t u u , r s s n d c w a o o e r d t c t a n y r n s a o t r e h o l n o r c o e r r s n C o a t c g f e n e n t s e i j n e n t o e d i r n o d r e o p n W n m , y p a o g t i , c n i m y e i s o o g t r r c o i e a t r v o o l w i n n a , n r a h h U e c c . t e r s n o a t o t t e n c n r e e s o o l i o s P C i f s i t e t r a e z e o n r l s i t 0 , i e h e n t r d i f e o l i d a , i ( o n p b a 1 r s c e M t u g o d s u h t A e s e l t l r e e e r t f e s s o l e t c p c r s a e c i n u k e o e i c r a n t l y t r d f i i n f f o r n m a l e e i l 2 o n e b i e o s s . s n t e e 0 9 H r e 0 0 . i 2 e s n w l h o a s 0 l c w a t c v d a r i y h f n A r n e k g t l s r i n i a e t i i l g t t c l c i i r k d a a n w r i e o m a s i u f w o f u n l h f s r u s t W e m i W o w e t . r s c h n e n t h t o i t g t d r e d f t s n i n r U u n a u n e u c M e s h d u e m i E C h a s n m r n t g t r a n o g b i g T g d o u n n t B a i i . o y d y d a o l r o t i . n e c s P a i r m d a e u g s r W u u n w y g o o a r n s u t l i t o u t D w h i n n i e c y . i C i n s n r l e r a h s d e r T l u r - n t u e t P v e n o i a y e n e h a d c b d a t n t h f o n n W i s t u r g a o h o t h c a o s m e e g U i h Y a g U s t t n e s t d 5 i h a e i h t s M - n r c t n i p w t m F n , e e E a s d e 1 h t m t s d u e r n n e h a s n e w r n 9 . I n . g h l i g h t s . c r e d n i a s o n t t l t s r e s a s u a g n a t h n e o n t l m l o i m e i i d f u f n a e s o i h , e d p d r u p s o f u e c t o t d c d t t f t t p i u r n f s s e t h t v s n e l a o o t t r e a n r o b o e i h p t p m t n p w u p i u s g s m n a 9 t d e d 0 s i n m 2 r m n e c n m c n o s n i d 0 i t e i f r o u 0 s i c l e s i o u t e t e 9 c s f l 3 n s t i i e c v o t g l r s a r s i t r a e p r i s a h d e c o s e w i t s k f d u i c n n t t l a h s e a a b o v d m d m e i c u l t e D e r r s a i h u n h c i o o w t o s c s t e s a . h a e t n y c o u e n e A b r g w 8 e n e a 0 m e i 0 b u f t - s e n i t h r b - s t h h e g d 2 i c r t e e o n r i n t n t a r e e , v m p e a s o m h c o r i m n e r i a h i r r t c e e e e p t e u r w c p s p t o s r e a x n ’ a t r g r h u n C r g g g s d u n e e o i e t h n P n e e u h e h o o t e o A n t o w • , r , f i y h o o - s t t f o d h , e p i t h t o v m t n o i u t - h w l n n n h - s t e s r n u t l t c i o o n e o a f n k p o e d i t w v o o r o i i d e e i h d s a o C , t n n s h e , i r e s o t o k t s . o e r n e t m s c d h r m d w r r e s p s a t , o i a s n r d T s i t c e p p n d c s g c n s r a o s v t u e p t l C s i e u i e d h o p a i s e . e t r j t m e l t t o t e a C r e g o t p e o s v a p o n g f r i r r a n a P C f o l n A P t i e A h e n o r s e g p i r o P s S r s m e a c t c a g h e c n C c i y P r e s i P m g g a e o t n t o t T l A d p n i e d u e e i t a o p h a n m r r c h W f A a f e s o e e d r d 2 s f e o r 2 r p v h i e c l e r e i p c e s n s w i t i t g o n h i w r v f i i c a t i n f n a t g , l l o f 2 0 0 8 , w h i c h i n d i c a t e s t h a t . w i t h 2 4 p e r c e n t r e q u e s t i n g 6 r e s D • u a i i e u r n d h t a r d t s e h g t o P e h t i A d c h n s p f l i t l e a C n e 4 s a m l 4 a l o p n 2 p n i , 0 e t o i v a 0 r v r d 9 c e e n h r e o a i r x m i m , f d e o r t e t p t w e p v a 2 i s s i l t s c e 8 c i e s y r r a i l e o l i e p t p i t 4 a b a a e d f p n e i r n c o t r a r t n o t e e y e f f s i e e e t v t r u d m l n d t i l a . q e h d e e n e l u t m h e v i s e s e l p i s l , t i v n t s e b g e w s u h e a t l r s i n w e j s p b u t i y n e i a t h g o r r d t a s a e d o s r a c h u n a s e s t l e n u o s i p o o p t r o g y u s r . d e . t T f n h a t i c s , s i w i l i t l y l h u s t i t h l e r a a t a t n e c s a t n h h a e t l p [ T H E a J I • n r t h a c e m I 9 p 7 s t a e t c I O t u t h c e o m U e n i • • • • • C u o e o s r t d e i o i f s h i t t h e y e o A h P d e n t s S t u d e n t s t S t u d e n t s g S t u d e n t s S t u d e n t s a t o o r r c o o f t o t i s o L n e s , s s o r g n t i d U D A r I “ w u f a l s n i b e e e a e v d e f T y r y n p l s e e I t c i u e s E I o e M O I N u c m e t o d i u a u n t r r a n t n v C P O o r g m i e e n F u l e r h e y g R O T d J H d o e t e a i d y o p t n c t a h s d t s h n o d r b m i e E E o u d b t r o a g i o d a o i c l l t b e t f h o i l i p y r j f C F o s r t i r n a s T I e n t r s c i e e a w e l d a a t i l S R C S t d o f c h o h e r c o p s E T h i m n t N T n o g l t r T W g r y E R O t e a v w l s e e e r s Y E A N A R D S S T U D E N T S U C C E S S : A N ] o c g r i o m p n e e s r u d l w o t v a i e n t t t h s e h e A P C , w h a t w o u l d i t b e ? ” . a c h o f t h e f o l l o w i n g h p o s a m r i t t i I e n i l i y g t w w g n a o t r h g h k o r e e t e A d h e P o e d C n r w t a i w i n g . c t o a h d d e a e a y . m c i h c o p f r t o h j e e c f t o s l l . o i o n t t n h s t h e t e E u d f M u t U y c u c o n r o e . m d u m c t u e n d i b t y y . a g r a d u a t e s t u d e n t g r o u p f r o m : t i w n a n s s l a h r e n o c a a d u r s g d n m i e h e l a f i n g - a b i l i t i e s . . c n c o a n s s f i i d g n e n c m e e . n t . . t m n e e . o t c t g n e n e n s r k C r e n c a d i n i P o C e h A e t t i e i t n e e s v w m r i e c h a r o p t w l c o s p l u r t s e o s e e o l a s d s e - y n c r e f v f t i i i y l l o r t l e e o b n m e i t P i s a u i f a h d d o e d b u t d e C a e a k l o d c e e a e a u P a t l s A v g r n e n c a e a a o r i s h s n m c l r i e p t d , s o e r g e f o a e e a t f n e n n c a r e l c r v r o g e i A i i u C u t m t a o a e t n n c e u e h k d h t t , c o a m s o e f a P c n v r C n u r s l i t s l P e e p e r m t A M C o f e A f u s d A A : i S n n o r T • Q v s s w T o e V C 0 q u o s o t t 1 e r m c t n o l e n e s 0 h t f m h e m n e a 2 A : e T r e f I o s , t e o t 9 o d t n o 1 t u n e y e t o • r s s r e a n p e t u o o p t p t 5 s s e 9 • e n E t a e r y b a t e s d u i z a r e n c n t e e d . g t r o a S y @ u z e a m n n i c e h r G . e d a u y , o A r s ( s 7 i 3 s 4 t a ) n 4 t 8 P 7 r - 0 o f 0 e 2 s 0 s o x r 2 & 1 3 0 . 2 [ T H E a J C o D I n a n t t e a o n n t n u a r y 1 9 , 2 0 A P C U s a g e f r o m S P C R e q u e s t s b y N e e d , A P C R e q u e s t s b y N e e d , t i a T l o R e p t s h u r V A A C L U A D A T E I M O I N C P O R F O T J H E E C F T I S R C S E T N T T W E R O Y E A N A R D S S T U D E N T S U C C E S S : A N ] 0 s A i 1 E l e t s e f s r t o r m a A t e P g i C e i n 2 0 a e m n t 2 2 i . e q e . . e u t 9 9 F e e 0 0 n r h 0 0 o f S - l s s i 8 l s o - 0 F S s g n , 2 0 0 8 - 2 0 0 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d e s b t a l c y k a F d o d r r m e , s s F e a d l i l 2 n 0 A 0 P 9 C . s . . e . . s . s . i . o . . n . . . s . i . . . n . e . . a . c . . . h . . a . . r . e . . a . . o . . . f . . h . . e l . p . . , . . F . . a . l . . l . . 2 . 0 . . . 0 . . 9 . . . . . . . . . . . . . . . . 4 5 . . 6 . 6 W r i t i n g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 e R s e a r c h . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 T e c h n o l o g y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 E x a m p l e s o f s t u d e n t a s s i g n m e n t s p / r o j e c t s , F a l l 2 0 0 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 C l a U s A e T t h t o A i o P C a E u r e E t n S t u d e n t s S t u d e n t s S t u d e n t s G S t u d e n t s D S t u d e n t s G S t u d e n t s c T V a i k i i l e I n u g n o r p e h h e n e e s R e o i o l i l i t l t f f y t i h a b e l A i c e P . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 0 . . . . . . . 1 0 . . . . . . . 1 2 e l o . . h . . r . . . . . . L a u . . . . . . . . . . - . . n . . . . . . . . . c e . . . . . o s . . f s . . . . . i i . . . d g . . i . . . . l i . . e n . . i h . . b . n t . A . A n . . g C n 9 o . i i 0 . m f a . . . n l 0 o 8 e e h . . r S g . d a d . . 2 d 0 . a l d 0 . e l l 2 c u t o . A o F r . n r . . n a o e . , . n s p . . w s . t . t c 9 i O c u n t T . e 0 i n p j o 0 s k 9 y 2 e . f r n . 0 W i n 0 r I s u C . e e S . P e h i . , m h . l l n r . s a p . “ o a . l h c T . a F T o . n i o w t l l . o u r A . , t e o - s 9 F i S f . t t a c . t r u 0 , s v y e R o e e i f e l S b i D b d A m d i l . r e a 0 y e s v e e s s d . o u U E a k n a t S t o e d c r C 2 r p q l 9 a p e l 0 m u P a 0 m h e A a p c a e s s F 2 S t , l u A a M s o s l o m b e a R l - a t t r S d o e F n e r s , o s s a t i e f e e a a c n v s r t s e e a e t u t a s U n U m o o N u n n C e l o o P m s p c t e e u A a c s f r v r m O o p o m f g n e o n e s e c i D e r r d s R h s e s r e n y e e l a b S h u t e p t s g h o O S C t T s a P O R s . . i . n . . . . . . . . e e n . . . . . o . . . . i . . . . m . . p . . . . . . . r . . . . o . . v . . . . e . . . . t . . . . . . h . . . e . . . . A . . . . P . . . . C . . . . … . . . . . F ” . . . . . . . . . . a . . . . l . . . . l . . 2 . . . . 0 . . . 0 . . . . 9 . . . . . . . . . . . . . . 1 1 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 4 4 s . t . . e c m g . . . t . . n t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 5 3 [ T E a J n u a r y 1 9 , 2 0 1 H E V A A L C U A D A T E I M O I N C P O R F T O J H E E C F I T R S S C E T T N T W E R O Y E A N A R D S S T U D E N T S U C C E S S : A N ] 0 Data on APC Usage from Sign-in Sheets, 2008-2009 W h s f e a s l e e e l r n k 2 v e i n 0 i 0 c n g e t e h 9 l i i s r e n s c i i n p g g t - r r e n a i f h e s i e s e c A e r d a P a 2 n t C c 2 h % , , s t w u d r o v i e e t i r n n g f t s , a s a l l i n o g n d f 2 - i o / 0 n a r 0 t 8 n e , c w d h i n h n d o i c l h i o c g i a y n t e o . d A i c a n s t e s e s o e r e t m n h o i a t n r t d e o h e f e s p t g i t r e h a e p t t h h h r s e a l i e e n m a d i r c t e h d e a a s r h i t o n s u w b r h e s , l t o i w h c h t , e u d h s e e a m y g a r e a i n d e n f o r . APC Requests by Need, 2008-2009 4 [ T H E a J n u a r y 1 9 , 2 0 1 V E A A L C U A D A T E I M O I N C P O F R O T J H E E C F T I S R C S E T T N T W E R O Y E A N A R D S S T U D E N T S U C C E S S : A N ] 0 APC Requests by Need, Fall 2009 O f s e e i n t h e n k t n i w t o e n n e a 2 g i h t 1 a e w 1 s C y i s a t w e p e c n f a u o e e c q s h r s e s w P a r a d A l 5 r t o r f d r t e s e o t u t r w k i h d o i n t g e o a i w t c e i n t i p a s a i a e h s r n p t s h o s n s l i n s j i i n n t H e s - i . o t n e g r i g c c o t n h t t l e d o e a v e e e f e t h h e w , t s h r i h s e l t , e s t i i r r n n a m c c r , t e t e i w o a h r n s e i s d m t i a u a r r n g e i j o , r n n g r o a i t e y s t e a s i i a l n d e r w c a g l n h y e t f a s v i n t i s i a t d d h i e , t t h e t c c a n l d e h h n e a t o r h e l t e l t o g o s p s e h a y t a u d r d i r t h e e e t h n c e e t t y s r w a v e i O . f e e l f r e y t r r e a n l s s a t r a f f e . 5 [ T H E a J n u a r y 1 9 , 2 0 1 E V A A L C U A A D T E I M O I N C P O R F O T J H E E C F T I S R C S E T N T T W E R O Y E A N A R D S S T U D E N T S U C C E S S : A N ] 0 Initial Results from APC Session Feedback Form, Fall 2009 A f t p h t e u r r t t i r m s i d . t t a o e t u e r w o t m p s t n w o r i n w p o v a w e f h e / r 8 c s / : s 1 a o p h e p r v i r h r l y . e s C t b i c i . s t i e s r h a t u e i m , h m a b P f e s u A o n d e e e d c r i e s i e c c s n a A p p r r . a a u a t / n d s i u s d e v o g l t r p f h y e m e g t o h u e l c t o h a o o h t f t t t f e d s l o h e s A t t k e . / h s c a p m r f e t e l l T r v a e . b a n h 9 s a f 0 a i l o 0 e m u s 2 l o l i h e r o a b s t p i n a t s s l e f t e n l o a s f l s t i i y p h i a h u s d e n s f o r m t o c a p t u r e d a t a a b o u t t h e : i d o e t a n t e t a s r h w a t a e e s r i n e s o s r o e u t y e e k g i h l t n b g y e t 5 e h i s % 3 n c f o a f o l t m l p l e t e d , . h e t o t a l 6 n u r m a b t e e t r o o t f h u i s n s i u q u r e v e v y i s i t s t o t h e A P C f o r t h e t e r m . T h e s t a f f c o n t i n u e s t o s t r i v e t o i n c r e a s e t h e r e s p o n s e . Top three strategies most frequently addressed in APC sessions in each area of help, Fall 2009 T h t e h s r v i e e s i o e t p s t u i p o n p o s r w t e a r r e e a s s e l . S e t c t u d e d e n f r t o s m a w e l r e i s a t o b l f e p t o s o s m i b a i k l i e t i e s m u g l t e i n p l e e r s a t e l e d e c b t i y o t n h s e i c n o e o a r c d i h n o a f t t o h r e s i a r n e e a a s c f h o o r f t a s h i e n g l e . Writing Using formal, syntactical, and mechanical conventions Revising Organizing ideas • • • Research Getting started with research Using library tools - catalog, database, Find Text+, RefWorks Developing search strategies • • • Technology Using Microsoft Word Using Microsoft Excel Using Microsoft PowerPoint • • • Examples of student assignments/projects, Fall 2009 S t r u e d s d i p r e e r a e o n c j t r t e • c l c s h y t s p r s e e e k a l p a t h e e r d e s l , t p s o w t i u t d h t h e e a n i r w t c i s o a u l r d s e v o s s e w a e r i e o e t k r k y o h . e L l i f p p s r w t e i d o t j e h b c o e t s t l o h w i n e t r a t r h y e e p A e a P s f C o e w . f A p s r t l o u t h j d o e e c n u t g s t h , d m a e s s a w c n y e r i l p t a l r a i o e s n s s w o o r m o e f s k i t o n g h m a e o t n a r t r e r e p a n r e d o s i t i o n a l t e n t a t i v e . I am getting help with my thesis and my human subject consent letter. I am conducting a user study and will write a thesis using that. 6 [ E J • • • • • • • • • a n u a r y 1 9 , 2 0 1 T H V E A A L C U A A D T I E O M N I O C P F R T O H J E E F C I T R S S C T E T N W T O E R Y E A N A R D S S T U D E N T S U C C E S S : A N ] 0 I had to construct a graph for my lab report. The graph consisted of mean absorption vs. time. I didn't know how to construct the graph correctly. I am required to make a real life, non-fiction, book jacket that reflects my research conducted throughout the semester. The assignment is a mini-literature review on children and narrative. It is a part of a larger whole on how children learn about truth telling and lying from socialized narrative experiences. a outline for my speech I wanted another person to read over my College of Education Application Autobiography before I turned it in. I needed help with mostly my grammar and punctuation, but found that I need some more help in the content area as well. Find a research article on communication, then analyze the article. Spreadsheet on property foreclosure rehab and projected profit Listening research assignment- Annotated bibliography. 10 scholarly sources; 5 journals and 5 books/articles. Personal statement for graduate application Class Standing of APC Users, Fall 2009 7 [ T H E a J U s w e r a o b t i t e o a h w n t o T s s t n h r e e e w l p l n i e s l a - r a 1 t r s h l y s i l e e i h a v r d T d t o l . e x u e e m e s e b e n r r a n i d e l 9 b i p , 2 u s t t , 0 r e i b 1 u a u t t i V A A L C U A D A T E I M O I N C P O R F O T J H E E C F T I S R C S E T N T T W E R O Y E A N A R D S S T U D E N T S U C C E S S : A N ] 0 d b E s c i o i n r o s n s d s t t e e h e m a r o d n a s a n t p l k r a a c s t , a e e n s d t w t h h a e h t r e t e p h s e e t r A u c e P d e n C n t i t a s s g e n c o a o t n f p r g e e r r c e a c i d e v i u v a e e h t e d s a e l t s p i u d a e p n a l d n a t c v s u e a f n s o c i i n r n g s g t t t u h h e d e s e i n r e t a r s b v t i l i c e s o i t i e s . t e f o r t h i s q u e s t i o n w a s p a r t i c u l a r l y l o w , 4 4 3 o u t o f 1 8 t o t a l r e s p o n s e s . F o r t h e n o n - 6 r e s a p b o o b e d i p a n v t e w s , i c - n t t r i e n t e w e t r d i s t o m t h t i , h a h t b s i t u o g e e t c s e n e e n r i m w e r f i n t h t p s s s o n t e a s e n s c s e d u r h e c a t e o p r m o t e o n d h s r y e y e w n e t a e a e a n r t i d a r s o s n e n e d e o c j e o u f i i g n n k r d o n g a y d e r i a u a s s a r s s t s t e c o i l a u m a e c v s e n e e w e l d h i c c a w o o t f t h u n r f u s u z a z p e s i y p s e . o P n o a i n e t r n o r h a u o a n r b p s c e s w a l t e m h r p r g e i u a e d n g s i t d l s a t h u y i i n s e t c i t t t t i e o h e o n m t h 2 0 i , n o e 0 l r p t r l e a v n h v e e g l u a o r g e e a l e n c e o f . Usage by Department, Fall 2009 T h c o L i ( m e p l t l e e H I o g r S j c u r s s e A i t a . v e s t ) t o e a T s r t t u e E n t s s w : t i s h b l g l l e y d . s r n n T i g u e t h ( d i q w e h a s h E e N u u e a e a l s e w i ) e u e v L G t r , e s C v r e r t o e s o u , i s m l k n a e w g m L g e u a d i f n e i r t o c w r a s h u t h e i i p n o d n a r e s n f r a d e r g n r d C o a m d u T o u c a h n e s o t r e a e u c t l r i s n e o e u A g : s r r E w t s e s d e w c l - d o C : u l r o a i k i t n i b a m o r w m t s u a u s f n l i L t e e r c o a a d m t d a i e c r E o n n r h s g ( s o C i l T p s i s A : t e h C E h L ) D a , L s n a D c h g n o u a d g o g H e n l i e s a e s a t r n n o a r t d e d y d t h e . 8 [ T H E a J n u a r y 1 9 , 2 0 1 V E A A L C U A A D T E I O M I N C O P F R O T J H E E C F T I R S S C T E T N T W E R O Y E A N A R D S S T U D E N T S U C C E S S : A N ] 0 APC Session Evaluation Summary, Fall 2009 O f n r 9 t o 5 h e m % A s o t f P r o s 7 % o • • n t u S e g l d e y s a n s g t i o r s n e s F e u e t r v e o e d s y b t e r d a c o n a k F g g l r o y e r d e m i d , s s a o t g r u r s d e t e r e n t s a r e a s k e d t o r a t e 5 s t a t e m e n t s o n a 5 - p o i n t L i k e r t s c a l e , . o n g l y a g r e e d w i t h e a c h o f t h e f o l l o w i n g s t a t e m e n t s : n g s t a t e m e n t s : I feel more confident in my abilities after visiting the APC. I am comfortable putting into practice what I worked on today. The strategies I learned today will help me with other academic projects. • • • 9 C f s t u d e n t s s u r v e y e d a g r e e d o r s t r o n g l y a g r e e d w i t h e a c h o f t h e f o l l o w i I will return to the APC for assistance in the future. The APC offers a valuable service to the EMU community. 9 [ T H E a J n u a r y 1 9 , 2 0 1 E V A A L C U A D A T E I M O I N C P O F R O T J H E E C F T I S R C S E T T N T W E R O Y E A N A R D S S T U D E N T S U C C E S S : A N ] 0 Other Resources Used to Support this Project, Fall 2009 T h e w e w h s c h r p e r o t v r l p e t n s s o t t W r h a e y o m n a j d r e i i t y s A c P v C i a t r s s o I t u t r f a a i c n h o t i t i a i n k e d l i r c t a t r i e t y t i n r h h e e e t i a h r t r d t e o e e d f f d v n r b a t a e d n a s u e r e s d i o e R & d b o y n e a n c o s l e t i u l C h t s o g l a c n s m n e t s r e t i a f h i c n d f W m h y t e l r e y h w e a s o , s h t H l u s o f r u r t b t a e e i s c v o e L e e e , e i u l r B n g 0 f r . d a e u g , s o t U t 0 n o n e u 2 e s i h r h e k l e C r r t e w o g h h t n o t t d i e o o t w f l i k e b o h e n r t p r a e o e h y p T b t w t . i y g e e s o e h c s i r t h s t i u e i e e t r v h h a i t c r e n e i u b s U o f s c a b t o r r s a I t t a A P e i n t q d g f e t u i u e o r e l a i r r b o u v t e e d e , s w o o f t o l d g j C e t c e D p u n n e o p i e c s u n r C n r e r p s e e a e t r s e h c f i L h e v n j o o t o R t a m w P y p s p & t t l c n o o l i n n g H m e o i e h d a e h o a m r y t C r f d c o e n A f h d a e n d t n , h y a k e t m h s h f a t s e o e t s D e r c l r i a a e t u L l c n t e a n h t n t e r n t i w s n o u o l t d e f o i k s n o , s e r t r e e o t r b e o f . Top three responses to the question “If you could do one thing to improve the APC, what would it be?” Fall 2009 • • • more hours (evenings, weekends, Fridays) more consultants snacks 1 0 [ T H E a J n u a r y 1 9 , 2 0 1 E V A A L C U A D A T E I M O I N C P O R F O T J H E E C F T I S R C S E T T N T W E R O Y E A N A R D S S T U D E N T S U C C E S S : A N ] 0 Other comments from APC Users, Fall 2009 The person who helped me gave me her full attention and I really appreciated that and she was just as excited about my project as I am... I had an awesome experience at the APC. The employees were very congenial and very, very helpful! It was wonderful to sit down and discuss certain items with knowledgeable people. It really inspired me to dig deep when writing this paper. Your tutoring have a great positive attitude and a readiness to help and encourage. Therefore, my confidence in my writing skills has improved and I am improving. ….I was taught different tools to help me in my writing that I could apply again to other papers. • • • • • Results of Outcomes-based Evaluation, Winter 2008 I n a s i g n a i d - g r n d i i i n o S t o s u h p I n e o 2 3 t o e f t s g h , r O , t a a u e n d t r a o g o u c e u u t t c e m e s - l r o t B a m u a c l e d s o s e e l - n l o n e e n u o d e J a i s , v t a s E c b t d e i a t c i f u v a a l B o n s u a s a g a t t y o e i o , f d n E P a g f f i o a o m r t l t y r r h i m m e G a o b A e P r s a a t C d n o t w a d h a C S r e s o e h c g s v i A o n w c P d e e s C l , S u l c , a t a t e e n t s i d d h s n d i J e o u l U F l r n a Z n i i e g t w v e a e r c s i d b h e k t a k 2 i y c , 0 a o F 0 s f o r 8 p i a w a M m i r c t h n t o i n e f g t r t a d t h n h e e S e r i c m r b w h o o o y r l k o f 6 I n f g o a c i i o n a n r g e t d t t e i b s i n n r h u a e w , r O . d s h n d e e t o n t i d i u c i o t n u u r a a d q e m n n b l r l n d l s r i i v i n i y c t i g o n o s w y a C o t t r P l r a e A o e c a h f v s t f a n t f g o s h f t c t n t u e l d s s . w a r e y s e m i o b o n i m c u s a e u m s e m o m e E a a w c p - t d r e e y n e x r r o s e i p t e - t u d e s r d a d e n f r f o m y i e f n t o r f u t i m n s e t c t w a h e e o i u b r e b i z r i e i e c A P e v e h e h l r t h t e a h t d h t s f e t o l o l h p a g i t t n t o r s n o t i o i h d t d n C C e e l c r n e e x t u e i d t M t f u n . n o l o d t s i d l ’ i i e r h e i a n e s , r a i F d r e d l v . u n v e s t a e t c l w e i v u o t l e d l f p s v b o e t n t o e t e d e s d e n r e n b a e h a e o w t s v i s m t a a w o n h u h e n e d i t e d f o r . The APC Encourages Academic Success M a p r s o t t n f u e a s l n a h d m i h g c i d i l s s l u e s v a e o l s . n l i s s e u p S r t s c s l o e n t f s t i s o f . p , i C a m s t P t o u p A t c e d e r a e u h o f r o t p a m . d o s e z e A a o i n e l t u s o a u p e h h e m t c y v a a s a a c h r h r e u e o e m n m h t o e e w o r g s r i t d t n y a n o a n c e s s a a d r t w , d u o n r p t s e i e s e d h h y l t v w e r t l e i l g e o n r a l y f o e r t h i o y t i x w e e r e a h u e r r t n p l e t t i x t x a t a f e h e e t n t e n i i t c g s g n s e i n e n o v t m e c n t h d e u s e t P i u f r c o c e h c o i k a i r i f l t g n r e r t i t t t e s i r n e i e n h s t e f s r r r i i o u a g n s l e n f u e d i o o h a t d r t r r n h a o g o a t v f e c f r d h y e e e g a f b e e s u o i h s s r l a l o e b a h h a n a w h c o , e i l p r s t u u e o w s d h o e c a n n a t h a m g a e k h n h r o t t t n w n b p g i e s t k h t s v n c t e o i o o g f o e i r s w h h o r o k r l w o r k : “They help me mostly revise my papers and yes, I do get a better grade in the class thanks to them.” (Student) “[When asked if they received a higher grade after going to the APC] Yes, all A’s.” (Student) B i d o a s n e c i f n r f o e i e d a c s u o n e l f t d y t s u s . h t t B e d e u d o m n t o e t n h e e t i r r s a n b d o b p i s i r o l i e e t c r n y e s t t v s q a o a s u b , u e l e s r n o c t c i e e o a u e n s t o d s o c i a n n s m e n a d t w p s h e i u y a r r v c t h t i e o t c u y n h l a t i e a n n m r s u o c l w e a e t s s r o t s f d s i , s r i e r n t c w u q e a h d u t i e e n n n c h t t d t s t m h e m h e e e A a y s h n t P a i C u o r d n e a p e r d b l e i v m e i i o p m p u r s o l v a c y e e d t w x a p p s e e r r f i o t e h n r e c m e a d n c e a s : 1 1 [ T H E a J n u a r y 1 9 , 2 0 1 E V A A C L U A D A T E I M O I N C P O R F O T J H E E C F T I S R C S E T T N T W E R O Y E A N A R D S S T U D E N T S U C C E S S : A N ] 0 “Because I don’t have other people to help me, I don’t think I can even pass the classes I am taking without your help.” (Student) “[When asked if the APC helped them pass a class] 4.0!!” (Student) T h i m l e e i p r n e p a a u m i c t n i v l o i y i t a t , s t f g r p r o n e m o h c , m e s e a g o s e l r s s l u r i a d t o h , e n f t C a t f P e v n o A r e e c e n y n a o o g e e a s e r s e h s t t m c f - a o u l n u c m e d t o v l u l f t e - m s n m c n u a s o o a f f t i c r d o c a o e m e c e m s n m d e s i u c , a m b c e n a c e d y u d t i n i i h c l d n g i e u n g e l i d v b n i o a e e l n n c c t o u c r k l a e i l l a e c g c s s e o e r u - l m e p d s c v l t i l e e u a t d t l i c o e o u o u n n r o t n r s f e d e t t e i : h e r e n i t n i t s a c r r i a e n d e d o n s g a r n n g e t d e i e d h e n . t F a h i l e o r r r g a e s t h g r t h e e i n e r r a t e o f . Students Notice a Marked Development in Academic Abilities B o a t c p a h i l o e n i d i a t o i u m u h t e p c t s d o s h l r a m p n o i a t e r l i n t i s i a b e n s i l f i s i t r o s d c t i d d l t g e n e e t d g e h a l e i v h s i . r a e l a a l e w i t a a s e t v i o v v l i r e n t t u e e T u r m t i n i c i h a s n t t e e m C e s n n P g o i A f i t t e f n n n h s e h m . n m g e e d r e n e a o f r l h , o i p e h g m t v s s i i a l n d g g e e h n d k t E u r o h h t r c t t S a e t w c m h n g e a t e n r d t d a e c a u e t i s t g s t t s u r o n s r w n d d s s d u u n s e t s a r o s c n n i f n e i t o h d i a e e u w t u r h l y q u w o t f q a t i a , o e t r U t h d s M a c d e E n a e a t r o v s b n p r t a o i p n c i , e t o s l n a e t r r g t i a t t e o e p r e i e i i o a l t u n P n h r A e n o e d i t h c s d t t e t e t i s a e a r r r n t c e a y n t v p a p s d m s l m h e a b e t e u h s h m o t t i s t f o t t t o p l e h y p o d d m u c u n e i f g r C t h e r s e h s u l t e d : “I am not good with grammar, so that is the main reason why I go so often. Thanks to them, I am improving, too.” (Student) “I have been back. And each time I have less and less mistakes on my papers.” (Student) “The teachers were great and patient. I feel my English is improved after being helped by you.” (Student) A d s t d o i u h t i g a o h t n t t a t h l o e l y , g y t u c h i o d e A e u l s d P t u C u s s d t e e t a n o f t f s r i w o e i n n a r k f d t o d h r r r c e o e s u d s t i g n h h i g t t h s p h o e e i p r i r n t a o t c b l h a r d e o e u g m m a i t h c t c h h h a e a n d i l l r e e n x g p e e s r b i e n y c h e e s l . p i S n t a g s f t f e u x d e p r n e t s s s a e d p t p l h y a s t t r t a h t e e y g i e s . “He seemed to be able to do the data management pretty autonomously by the end of our session.” (Staff) “I had the basics [of research] but did learn lots of handy shortcuts on searching from working with the librarian at the APC.” (Student) B y t b e a o t c h h i i n n g f a u t n u d r g e u c i o d i u r n s g e , t w h o e r k A , P a C n h d e i l n t p s h s e t u w d e o r n k f t s o r t c o d e . e v M e u c l o h p o t h f e w h a a c t a d i e s l m e i a r c s n e t r a d t a e n g d i r e s e i n n f e e o d r c e e d t d i o n s t h u e c c A e P e d C – c a n b e d i r e c t l y a p p l i c a b l e t o a n y c a r e e r a n E M U s t u d e n t e n t e r s u p o n g r a d u a t i n g f r o m c o l l e g e . 1 2 [ T H E a J n u a r y 1 9 , 2 0 1 E V A A L C U A D A T E I M O I N C P O R F O T J H E E C F T I S R C S E T N T T W E R O Y E A N A R D S S T U D E N T S U C C E S S : A N ] 0 Students Take Responsibility for Their Own Learning T h t e h A e a r o v e f P a e f C l u n e r p e c e u o o i s f u d t r t a n s u h g t t e e h d i r d e e l t a n e i s i s a o s t r n g i n i v n n a n e g s m p e t e o x m n s p o t . i i e r B t r i t n i e o o e t n n c t h s o e h t t s l d k . e u a e I e e n s a n r t d t e n s i i a r e a n c d c o g n t f p d r s t o s o a n i c f r m o p e f t s n l s , o l y f c t t o o h e r t h e m e d t p e h i l b i o e y s r t w i n m d i n g a s t a k i l i n c e a c n a g t i r n d e m o i g m o n n a i r c e n a o d s u a s t i i g o d n f s i m t n e h t n e h t o s p e , i s p r r t o u r e a d t l e u n i n i z t t i i n g s e s : “I have always gone voluntarily.” (Student) “I think they began to absorb the idea that they would have to take responsibility for their research project, but that we could help…” (Staff) “She had brought a draft essay for a freshman-level class because last time the teacher had marked all over her essay. The student said, ‘but I don’t know what I’m doing wrong.’” (Staff) “I think it teaches them that research is a time-consuming process, and it isn’t just something that you can walk up to a desk and get answers to, in most cases.” (Staff) I f n m e t a e l h a e f t f n y u i e c c n c s o t i a o p v s e m e e s f r n s , o a t u s t n d t u a l d e d b c n e t a o t n e m s s s f t f k i o h r e e n e l g t a y t f b a l l h o s a t r e a . o S d t s t e h s e i u s d v n t a e e l n o e n e c t s p d e f . w s i l r h h k o T o l a t a A h s c e a h v a d P m t t i p e t e C r h h e e c h o v i o y p c e e p a r l d o r p i s r y s s a t i u n t n n t i g e i t o m n y t i t h a v o e t r i o u i e a d , m t r z n i l d w e i z u t e l h n t t l h i i f h t r e v c o A e s h t P . e h b t u c s C S n e t e d c e a u u o n s d n m t e e s t e s t l t E r o m f o h e o m w h s e t e a o M U h r a n n t o ; t a k p e r r o f e e s s s p i o o n n s a i l b l i i l v i t e y f s o r t h e i r o w n l e a r n i n g w i l l b e m o r e l i k e l y t o t a k e r e s p o n s i b i l i t y i n t h e i r p e r s o n a l a n d . Students Gain Increased Self-Awareness and Self-Confidence T h s e t w a t r d r f g u e o n c g e h w i t a , t e o n a h m s n t e h v e s w c l s d s e e g n a e l l s l l a n n - f l e a f a c o f r s a g t f s s e d n e e t a a . t i a s s l c e e e a r c s u h i n n q t e d o k s h i p i n a d e d h o e n T s h t . a f a i t i n r l e e s e p t e r r y i i a e e n l w t h I b - n s d c l e A a i e C . e m s e n o a r e v r v i s i s d n n w f s a e o e s d , E s t M g s U u d r t o u s e n w d , e n t t t s t h u d e w i e s n t t y e e n w a b m s h t c i h n o o o e v m n u n e e t i s d i r t g l o r a i z n o i e t m n n i g n h e n e r g e A t i a a s P n n C h d t r i w m o n s i e c o g v i h r e i e a e i c r d t o w n s n a t s f i r i a f d e n b e t e n n e s o t o t t s h b e o o f : “Also, I have improved…I have seen it in myself, along with them telling me.” (Student) S t h w a f a f d i t m t h h a e e m b y s n a f e o e r t e s b n i n e v p e i r a n o r g n i m t i v c e e u n n l a r t t h i n r e e c c w o h h g a i c n n h i c e t z e d t o s o d e v w i s e o c o r r v a k e l s w r i t h t t u h e d t m e n h t e s e i l s r v w c e h s h a o l a l n , e m n d i g t g e h h t s e h a i r t t a t a v h l e b e e A n t e P s c C o . m T e h e s A e r P i C o u p s r l o y d v i i d s e c d o u t r h a e g e d , m . “I think this student had never quite articulated to herself that she spoke a kind of English that was not the same as Standard English. By suggesting that it was just fine to speak the way she did but at the same time that she would need to master the formal style, I helped her gain perspective on her struggles with writing while keeping her dignity.” (Staff) 1 3 [ T H E a J n u a r y 1 9 , 2 0 1 E V A A L C U A A D T E I M O I N C P O R F O T J H E E C F T I S R C S E T N T T W E R O Y E A N A R D S S T U D E N T S U C C E S S : A N ] 0 “The student seemed confused and discouraged. I asked the student to verbally explain what was in the article without looking at the article. As the student spoke, I jotted down notes. After the student finished explaining the article to me, I showed the student my notes and explained that this was verbal explanation was his summary. The student seemed greatly relieved and said that he thought he could now complete his assignment.” (Staff) Students Develop the Ability to Think Through an Assignment M a m n a u y r n i W k i t n t s e r l v i y c t n s r t n o a d s h e e t P i a e n o f n f r l v s i t t o r a l m a i i t t e g l a s n s . S e o f f t y h i o s s v i r c n r h a e v e n o t s l s l b i r n a f e d t s i a s i , n h e m t e t h e r e h d t o t t , a p o e s c p s v v o u r a i r s o e t e e s a e s l t h n e i l t o f t u t - o s s e n r n n r o p e o p - , t m r e s f c e n s n h t e o g g o s e i u e r s o d u o b a r n i m r h e s s e e c e e m t a e r f s e r o f t z m r a n t o p t l o o , e a n r t d n o s u a s a t t o d p n s t n c e n s e e i e c d s p i t h u e l f n t k l o n s e i s o i h b t e u r a n c v d e r e e a t i d e h f e u d i a h t y d e t t s a i a n y m h h i n l y C t t a a e d n m h f e e m t A n e e n o m r o i e o h t v h e t a e e w s h m p u t e f m t d n h r i , e f i s e d a d e i u t e v h s s t r t s s o i u r d t r m a n t a o t o s i v n f m e o o e e e i s d m o t t s n c a n t g o e e n t m p u e s m e s d a i e t u c h e n t . s i l n b l t d r o t a g e u n t . o s d e a m s e a l a e a e r a r n n t t a a a s A p f e n i t g n h m e n t e : “Student taking humanities course… appeared self-conscious...Waited two weeks to come in, described assignment (write a parody), mapped out approach to assignment (genre, etc.) What did she need to do?, had her define parody, she began to describe "parity"” (Staff) “I started the session by asking each of them to interpret for me what they thought the assignment meant and what they thought their first steps might be. They talked with each other, looked in their notes and agreed they needed to ask their prof. some questions.” (Staff) D u o r r g i n a g d n i z a i t n a g c t o h l e l i e c r t t i h o o n u , g m h a t n s y a c n o d m f m o c e u s n i t n s g w t e h e r i e r g a a s t s i h g e n r e m d e o n t n s h o w h e l p f u l t h e A P C h a s b e e n t o s t u d e n t s i n : “Some of the people who helped me get to know the assignment and all the instructions and consider that when they review my writing and give me suggestions and correct my grammatical mistakes.” (Student) “Throughout the activity, the student was able to organize her ideas and her paper. The student left saying that she felt like she was capable of placing her “like” ideas together, therefore creating a more coherent essay.” (Staff) Students Gain a Sense of Reliable Support T h e A P p t C a h A i p e P e i n t r r C o s a o t . c f S a f h e e d e i v e r e m s a r s e r a i x l c t s e a e t e n u n f d d d t y e e e n d n a v e t n t e s o s o t e r t w x . m o p O a r n r e s e n k y , s s r e t s e d u t u u t d t r h e d n e n e i i t n d i n t g w s e n s a p e t a h v e h r a t o i r t c a a l w u t a e t i l t t r i n d m h e o m E s u a t t d M t e U o r h e e t h . c A i M a e i P s C c o v n y e , a t m h h m a d e d y e v i e t i w n o o t a l n u r a l e a l d d h b e e y i l n p e c o s s o n e r p p n o r t i r o a j l e l y a t c e t a d s l t o o h e r n e i n : “[Why did you come to the APC?] Because I don’t have other people to help me.” (Student) 1 4 [ T H E a J O t a h n e r d s g t e u n d e e r n a t n t u s e a r m y e m o 1 n r t e 9 i , o w 2 n o 0 e r 1 d t V A A L C U A D A T E I M O I N C P O R F O T J H E E C F T I S R C S E T N T T W E R O Y E A N A R D S S T U D E N T S U C C E S S : A N ] 0 t h E h w a h t i l t e h e m A a P t e C r i o a f l t f e h r a e d n i t f h t e h m e t y h w e e c r e h a t n o c w e t o r o c k a l o l o l n a b e o r a t e o n t h e i r a s s i g n m e n t s : “They were a great help. In fact, I came back two more times before I had all of my research completed. The first time we were both sure I had everything that I would need to write the paper. However, many of the articles did not work out. I returned and we tackled the question from different angles with different databases.” (Student) “[I]f accidentally I find the same person I think that is more helpful because they already know what it is about and what I need help with.” (Student) H a c v o s i l e l n e r i g a g e o s . u s u T l p h y p e o r w h r o l e t n e n e t t h m w e a o A k i r P n k i C g s p a l n a y v e y s d r y i i e c n i m p t s i h o i n o r s t r s a e r n g e t a g t r a o m d r i d i a s n a n n g i y i t s m s t u p f u t d o r u e t r n a e t n s t a o n n d e i , s a a n k d e s y h f o a u c l t o d r b i e n s c o u n c s i c e d s e r s e d u d r v i e r n g y . Students Value the Role of the APC S t u m d a v i A n e n s s C h t y w P t e t A f P t d f f t u o o e a e t e t u t e s d n h r C i s l t i h e s a w b o r e n a u r m d l y i o d s a n t p i s r n i m a e i p u m o l s r b f o s y e s n e u f e l h l r e g o e l a s s p r t i o a d u i f g t r n n h c e A , o h e e d t P m p a e A n C n n P w s s a e y e C s t r u . r e e h v n d T e o n e e t t s r s a s t y n h a f t r a a s n v v f o a e e i d e g l a e m . b f e B i o l n h e i d t r t e e m s l o s y t o i s u u d t d r e a e c n c n e t s . t u t i f e I i l a n n d e e d y d p t a s e h w e a t a n d v r f l o a e a e f f g n u t e o e t r i h e f n t t h w e i h e h m a i a p r t a t t c h t o e f : “I’m not sure of the benefits, as no one has come back to me and said “Hey, I got an A”, but it seems they would be quite stuck if they did not have the service based on where they are when I see them”. (Staff) “Education is about not knowing, what do you do in those instances where you don't know? APC seen as a place where not knowing is okay.” (Staff) H o w e v e r , s e v e r a l s t u d e n t s m a d e a p o i n t t o m e n t i o n h o w i m p o r t a n t t h e A P C h a s b e e n t o t h e m : “Please keep the APC program open. It is so helpful and the tutors are so nice. I am very happy with your program and appreciate it a lot.” (Student) “[T]hanks for all that they do, if I could change anything it would be the hours.” (Student) “I think you guys are doing a great job.” (Student) B m y p a r k e o v t i h d i e n m g t o h s i t s o s f p t a h c e e i f r o c r o s l l t e u g d e e e n x t p s , e t r h i e e n A c P e C i s g i v i n g t h e m a c h a n c e t o t a k e c o n t r o l o f t h e i r l i v e s a n d . 1 5