TELECOMUNICAÇÕES DE MOÇAMBIQUE, SA
Quality of Service Development Group
(QSDG) ITU-T SG12
The challenges for provisioning Telecom
services in a developing countries: The case
of TDM - Mozambique
Malaquias E. Macaringue
Network Management Division
Telecomunicações de Moçambique, S A
14 to 16 April 2014 – Maputop, Mozambique
TDM Overview - Strategic Statements
Vision
To be leader in the provision of integrated communications
solutions with an intervention in the regional market
Mission
To offer high quality communication solutions to operators,
organizations and to the people, in view of a sound social and
economic development of the country
Corporate Slogan
To allow people to communicate and develop Mozambique
Values
•Customer care
•Innovation
•Professionalism
•Integrity
•Social responsibility
TELECOMUNICAÇÕES DE MOÇAMBIQUE, SA
“Broadband is to the 21st Century what railways were to the 20th
Century”
Source: WorldBank Q2 2009
Worldwide broadband subscriptions
World population
Fixed broadband
Developing world
Developed world
Mobile broadband
Developing world
Developed world
2007a
6.6 billion
5.2%
2.3%
18.0%
4.0%
0.8%
18.5%
2010a
6.9 billion
7.6%
4.2%
23.6%
11.3%
4.4%
42.9%
2013a,b
7.1 billion
9.8%
6.1%
27.2%
29.5%
19.8%
74.8%
a
Per 100 inhabitants. b Estimate.
Source: International Telecommunications Union.[1]
National
backbone
• A strong need for
network redundancy to
protect the traffic and
deliver a better QoS to
the customers
Challenge – From the Vendors.
 INTEROPERABILITY AMONG SYSTEMS FROM DIFFERENT VENDORS
 END OF LIFECICLE DURING PROJECT IMPLEMENTATION
ACTION TAKEN:
- Benchmarking in the Region
- New approach of the product - Meeting and presentations
with different vendors, discussion the same product.
Involve staff from different sectors, it helps on brainstorming
Challenge – Power feeding from Public Co.
 SYSTEMATIC
POWER OUTAGE AND POOR QUALITY
- ACTION TAKEN:
- TDM backup systems on sites.
- Replacement of rectifiers and Generators in a strategic sites.
- Joint Teams (TDM and EDM) working together to improve
the Public Power Quality that affects TDM Backbone systems.
One station (shelter) completely burnt ant Catadinca (08/02/2012
Challenge – Vandalism
 THEFT
OF STELL PIPE ATTACHED TO THE BRIDGES,
SOLAR PAINELS AND OTHER UNAUTHORIZED ACTIVITIES
BY UNKNOWEN PERSONS
- ACTION TAKEN:
- Promote campaigns to inform the Communities about the
importance of the Communications and the need of Optical
Fiber Cable Systems passing through that areas.
Unknowen people dig on the cable route between Chimoio and Machipanda
Challenge – Road Constructions
 OPTICAL FIBER
CUT BY ENTREPRISES DURING ROAD
CONSTRUCTIONS AND REHABILITATIONS, WATER SUPPLY
SYSTEMS AND OTHER CIVIL WORKS
- ACTION TAKEN:
- Give all details of the cable route and allocate TDM Staff to
follow up.
Construction of a Road from Nampula to Cuamba
Challenge – Cable reallocation
The works already started with removal of existing walls,
buildings and fences within targeted 22 meters
meanwhile the utilitiy companies are taking
measurement at the services reserved area.
Scratched area
along the road
New trench for
TDM and Water
EASSy BMH - Maputo
Conclusions
• Network Management under stress.
• Need for rapid implementation of new alternative routes (for traffic
protection and better QoS to the customers) to survive in the Market.
• Involve local communities in a cable route surveillance
Thank you!
Malaquias E. Macaringue
Network Management Division
Telecomunicações de Moçambique, SA
E-mail: malamaca@tdm.mz
Website: www.tdm.mz
Phone: + 258 21 490 905
Cell: + 258 82 3037 610